Tata DoCoMo Complaints & Reviews

I am Bhupendra Sharma & my mobile no. is [protected].
My TRAI complaint number VA[protected] dated 27th Aug 2013 with regard to recharge issue for your Tata Docomo number [protected]. I got call and email below from tata docomo that they are going to refund my amount Rs-320, But it's more than 72-hrs and Amount is still not refund....

Sir, i have been using Tata docomo since last 1 year, it has been a statisfactory experience by me. I have been using tariff for 2g gprs since quite a while n very often. But since past few months i have been operating the 1 mnth 1 gp tarrif @95, but to my dissapointment every time i download a file, jst before d completion of download the network / net connectivity drops n thw whole download fails to zero. Despite of full network . I have...

Dear Sir/Madam, I'd asked tata photon customer care team to discontinue the service and give me a full and final payment (a year back story). Neither they did terminate the service, nor they stopped giving me extra bills (for the service i didn't opt for). Now, they are asking for 2k+ amount to pay other wise they will take legal actions. All stories will be popped up after one year and a half..What should i do? SA...

Dear Sir,

I am Bhupendra Sharma & my mobile no. is [protected].

My TRAI complaint number VA[protected] dated 27th Aug 2013 with regard to recharge issue for your Tata Docomo number [protected]. I got call and email below from tata docomo that they are going to refund my amount Rs-320, But it's more than 72-hrs and Amount is still not refund.

I got recharge of Rs. 250 on dated 19/08/2013...

NUMBER: [protected] THIS NUMBER IS FROM GUJARAT AND IS OF DOCOMO COMPANY. I'M VERY DISTURBED BY CALL & UNNECESSARY MESSAGES FROM THE NUMBER & ALSO MY FAMILY IS GETTING CALL & MESSAGES FROM THIS NUMBER. THIS CALLS AND MESSAGES ARE VERY ANNOYING. PLEASE REPLY AS SOON AS POSSIBLE I'LL BE WAITING FOR REPLY I HAVE ALREADY COMPLAINT FOR THIS A MONTH BEFORE BUT NOT RECEIVED ANY REPLY FOR THE SAME...

I have recharged 223/- on 24th August 2013 via Tata docomo offical website and through internet banking But The recharge was not done & today is 5th sept still I did not get my money back.My First Conversation with Mr Suman (Tata docomo customer care executive) on 4th sept 2013 He said The recharge was not successful thats why we have refund that amount into your account on 26th august and you need to talk with the SBI bank manager...

I am using Tata Docomo sim card having MB. number [protected]. i have recharge with rs. 250 on 31/08/2013 in which i got talk time of rs 222 and 1GB 3G data with a validity of 30 days and i am using internet on 4 September 2013 and a balance of rs 143 deducted from my talk time whereas i have 4.35 MB data still left in my account even after that deduction so there is not any reason for that deduction. for that i have made contact with...

I had bought dongle sim approx in month of Feb 2013 for my samsung note-2. I had paid Rs. 999/- on special plan of docomo for 3 months. after that due to very slow speed of net and unnecessary redundancy, i had stopped using it and the same was already conveyed to customer care. Accordingly, the plan was stopped. However, still the bills are being generated for no reason whatsoever. My dongle sim no. is [protected], acc no.[protected], tariff...

On the chat support whenever I have contacted I have faced this problem. They will ask to wait till they get information, sometime this time will go up to 5-7 minutes. But when we are ideal for 30 second without responding they will close the session and end chat. First of all reaching them and explaining the problem itself is need great time and patience. After that if they close the session it is really painful to start from scratch....

Hi, When I have tried to recharge with Rs 39 using USSD there is an alert message saying you will get 150MB+150MB of data valid for 7 days. Post recharge I have also received SMS saying "enjoy" 300MB data valid for 7 days. But when I queried the balance by dialing short code data available is shown as only 140MB!! When I have contacted call center they said they will get back to me in 7 days and now it’s more than 10 days,...

On 24th august I had raised the complaint for the speed problem and frequent disconnection. Engineer visited my place and routed the request to Network department. Its almost 10 days but there is no response from the network team. Daily twice or thrice I am calling customer care. Every time they are saying that we have escalated the complaint and today for sure someone will rectify the problem. But nothing is happening. It’s very disappointing....

Dear Sir/Madam, I am munishwar meshram having tata docomo no [protected] and i am using this no for more 4 years, currently i have activated the docomo pack of 250 rs in which i got 222 rs talk time and unlimited internet 3g data with terms and condition that 1gb data usage will be at 3 g speed and remaining unlimited at 2g speed. i hv used 1gb 3G data with ok speed and not faced any problem but as soon as 1Gb data...

I had raised a request for cancellation on July 27th 2013 for disconnection of my Postpaid Tata photon plus connection (#[protected]) by calling to their customer care number. After this, I repeatedly got calls regarding various offers on reduced tariff and higher download limits, which I promptly rejected. However they said that my connection will be temporarily disconnected for a period of 6 months after which I can re-activate optionally...

Hi I am the unfortunate customer of Tata Docomo internet service. [A/c no:[protected]] I raised a relocation request in Oct 2012. The customer care executive assured me that the request would be serviced soon and i would receive an intimation from the visiting engineer. I never received any intimation from any engineer. I had to make call after call, asking them to send someone soon and every single time they assured me that my request would...

I am using Tata docomo CDMA Card for last 4 yrs. Recently i have purchase new HTC phone after that i try to start internet on my mobile but it's not working. I reach to TATA Docomo Outlet for help they suggested me that you have to change your sim because you are using old sim, however to use internet on your phone u need to change with OHM card. I do that, i ask executive if any internet plan available he told me to activate with 43...

Me:I asked customer care and said that i topup with 26rupee sms booster but my money deducted for every sms. and they asked me the date i recharged i said 28aug, customer care: I am sorry u didnt made any transactions on that day. pls contact dealer this is not our issue Me: Went to dealer and said that customer care ask me to check wit u dealer: I recharged for your mobile no and the transaction is success so u need to contact...

Dear All, I recharged from one of the dealer in my area and i got sms that Recharge successful with transaction ID. But i am not able to send sms for free they are charging re.1rupee per sms, the reason why i topup with 26rs is to avail 100 free sms/per day but they are charging for each sms after recharge. i talk to this to one of the customer care he said they didnt receive any transactions for my mobile .they ask me to check with the dealer,...

Dear All, I recharged from one of the dealer in my area and i got sms that Recharge successful with transaction ID. But i am not able to send sms for free they are charging re.1rupee per sms, the reason why i topup with 26rs is to avail 100 free sms/per day but they are charging for each sms after recharge. i talk to this to one of the customer care he said they didnt receive any transactions for my mobile .they ask me to...

Hi, I have done recharge from docomo online recharge site using my yesbank internet banking with NET TXN: BILLDESK MYBK[protected] on 30-Aug-2013 for my mobile no. [protected]. Money has been deducted but no recharge was done. Please start the refund for this. I again did recharge of 32rs which was successful. Please refere above transacktion id to avoid confusion...

My name is Navin From:- Dhanbad, Jharkhand I purchased My tata photon plus about 3-4 years ago. Everytime i recharge with is an unlimited plan i.e., Rs.1,200 for which i was getting around 10-11 gb. Now my problem starts here just after the usage of my 10-11 gb when speed is started capping then whenever i asing anything from any site may be youtube,or any doesn't matter, the photon automatically get's disconnected in every...