Tata DoCoMo Complaints & Reviews

I had Tata Photon number. I requested to surrender it in the beginning of August. They asked me reason and I told them I am going out of India and do not need it. They suggested that I give it to someone else and I told them that I have asked people and no one is interested. They said that after 15 days they will deactivate it. I got so many calls asking the reason and me explaining the same thing again and again. Now I have got a safe...

I was denied services well within the Customer Service time mentioned on the Website as well as mentioned outside the tata docomo store. They asked me to visit the store on next day so that they could close early and refused to handle & service my request for porting my number. The customer servicing time mentioned outside the store was 10am to 8 pm...I visited the store at 7:30 pm which can be confirmed from the CCTV footage of the store....

I am using a TATA Photon for last few months. Once a executive call me and tell me that as I am using TATA Photo she give me a Sim with a cost of Rs. 100/- and it is free from any call charge for two months and then it is decided to me that I have option for making sim postpaid or prepaid. Now a bill of Rs. 328/- generated and they are force me to pay the bill immidiately. I tell them please stop the connection of the sim but it is not process....

Sir i am suresh, i have done 35 rs rate cutter twice a weak the plan option is docomo to docomo 1p/6s. Other local calls 1.2p/2s, but the plan is not working whenever i call to docomo number the amount is reducing 1.2p/2s, i compliant in customer more than 4 times but they not clear my problem, so pls clear my problem...

Junk services and on top of that cases in high court on customers!!! First of all.. No 3G services in Vignana Nagar - BUT SOLD THE DEVICE TO ME. I raised a ticket. Technicians visited and said that setting are proper and escalated to backend team. BACKEND TEAM CONFIRMED NO 3G SERVICES IN VIGNANA NAGAR. SO... I surrendered the device because I'm not satisfied with 1kbps speed. ASK YOUR TATA - MANAGING DIRECTOR TO USE HIS...

Hi Sir, I have brought a new Tata Docomo 3G photon Dongle plan (No. [protected]) with exciting bundled usage & dongle offers plan for corporate employees in Bangalore, Karnataka in the month of March 2013, I have used the device for around 4-5 months and fed up of with the plan and network speed and I requested to TATA DOCOMO 3G customer center to disconnect the existing TATA DOCOMO 3G DONGLE connection, and they raised a request to...

sir, i am from Rajahmundry and my mobile number is [protected](Tata Docomo) on[protected] at night 9:15 pm my main balance is wrongly deducted for usage of internet, but the problem is my main balance is deducted even though i have internet balance.I gave a complaint about it to docomo customer care representative. and they says that "you have used a chargeable website',but i opened Google and G mail only before balance deduction.so...

I have taken new docomo connection used it for 20 days after then outgoing facility has been barred...when i am calling to customer care they are not responding to my call.I dont know the reason why my calls are barred. I have lodged a complaint in tatadocomo centre on satday i.e on 24/08/13 but till now there is no response from the service provider...

I have been receiving MY DIVE-IN PLANET advertisements on my prepaid connection # [protected] & [protected]. Advertisements like - "Download Hot Babes Wallpaper", "Download Bikini Models", etc. There is no setting for in my mobile for getting this disabled. Due to such continuous messages, the mobile battery gets drained off soon. Request you to resolve this on top priority. Sample image attached....

Hello, On 26.08.13 around 11:55AM, I recharged my T24 Mobile No:[protected] with an amount of Rs.300 through SBI Internet Banking.The details received after transaction as under:- Transaction ID : 3642536 Package : ETOP*T24*HP Service No: [protected] Amount : 300 Response : 17486[Insufficient Balance OxiTransID -[protected]]| But till now the amount has not credited to my mobile account. I contacted T24 Customer care...

We are getting prank call from this RAJASTAN TAT DOCOMO [protected] number. he use to call me and ask who are you and where are you and all if any gents speaking in the phone he kept quite and then disconnect the call later after half and hour he use to call the same number and ask the same question again and again but he is not saying his details....

I got a new sim card of tata docomo 2 days back and its still not activated. I got It from The Mobile Store and they charged me 100 rs for it saying i will get 60 talktime when the card is activated. heres the no of the new sim card : [protected]....

I have done special recharge of rs. 499 of docomo which gives yu 500 rs balance and 2gb 3g data... But when i tried it it just gave me 441 rs. Balance with no 3g... When i called them they cut my call twice after listening to my complaints.. They first said yu are from ahmedabad and its not applicable there...i told them that i am from surat... Then they said i have done normal recharge instead of special recharge which is not true. I...

Hello, I bought a Tata Photon Wireless Dongle for internet Services and it work satisfactory but in Month May and June , i got so poor speed that i am unable to open single page. i put numerous complain to Tata Photon but no prompt action was taken. Once a Service engineer come and improve the speed, but from the next day same issue arise. Every time i call customer care i have promise from them to take urgent action but the issue get...

My son was having a sim from Docomo and he was using it during his visit to us at Kakrapar, Near Surat, Gujarat. One fie the cell was not responding. He was having a balance of about 50Rs. When contacted the customer care, no response. After long attempt and reaching back to TN, visited, they informed him that it needs verification of the credentials. To verify, is it the decent way of dealing with customers? Luckily he was with us and we...

Sir, I would like to draw your attention towards the bad internet connection of tata docomo 2g GPRS pack.I am a resident of shankar Nagar in Nagpur,440010. I have been using Tata Docomo for over past 2 years. It has served me quite well these years but now Iam facing difficulties with my internet pack. I use 2g GPRS data for surfing. From the past week my internet seems to be very slow. My phone number is [protected]. I moved to chhattisgarh...

I IM VINOD, I HAVE LOST MY HAND SET ON 20/08/2013, MY NUMBER IS [protected] SO I REQUEST U TO PLZ BLOCK ALL INCOMING AND OUTGOING CALLS FROM THAT MOBILE , SOME OF MY FRIENDS ARE GETTING MISS CALL AND SMS FROM THAT NUMBER , SO PLZ DO ME NEED FULL...

Hi ,

My contact number is [protected]. I am having issues regarding my bills. I am not receiving my monthly bills for the last three months. I have received multiple calls from tata docomo collection agencies who promised to send a collection agent in order to collect the bill. But neither the bill shows up nor the collection agent shows up. This is not the first time i am having issues with the delivery of my monthly bills.br...

Hi there, I'm Abin On 14th of August some Customer care executive called me with a plan to change my prepaid to postpaid connection. And I was happy with that plan. On that day itself one guy came and collected my documents along with 300 RS(Nemesis Solutions). And he said it will be activated in 48 hours. On sunday someone asked me to sent a message to 121 and I got a message with RID[protected] from Docomo. Today I called 121 and...

Dear Sir, My name is : Deepak Lamba and my number is [protected]. I ported my number my number from Vodaphone to Docomo a week ago. The agents at docomo told me that the new sim card will be delivered to my house on Friday, but it has not been delivered to me yet. Now, my previous number has been blocked for few days and I have not received the new sim card from Docomo Office Chandigarh. I called the customer service numbers many times,...