Tata Docomo — negligence of emplcoyee in tata docomo office they rechage 200 rs stv pack in behalf of topup

Address:

Raipur, Chhattisgarh

i ankur chowdhury my docomo no is [protected].
i am visit docomo office in amapara raipur. there i want 177 special tariff vouther but it not activated on my no.
so after talking then they suggest me that 177 rupees will be deduct on your main account balance. soo for main account balance i said to
docomo employee that topup 200 rs on my no. employee name is swati sahu.
but she doing stv pack of 200 rs rather than main account balance.
i inform in tata docomo by writing the mail ay the address i.e [protected]@tatadocomo.com. but they said we can't do any thing.
i did not use their stv pack because there employee did not told me that 200 rs is not a topup vouther its stv plan. only the employee negligence she recharge 200 rs stv pack
where customer clearly said that i want main account balance in my no. so i want my money i.e 200 rs from company or that employee. those who had fraud on me.
why i can pay 200rs extra on that. i use my customer right i hope u help me.
plz do something this telecommunication companies are doing many fraud to the customers.
i want my money back in any condition.
after that on same day i can do recharge of 200 rs topup from net from which i got 200 rs main account balance.

i request to the consumer officer plz do some strong action on company and that employee. and return my money back.
stv pack of 200rs tranc id :- [protected]