Tata DoCoMo Complaints & Reviews

Very very very BAD Service...........
i buy a new CD MA Sim in 1 month ago, but its not activated or canceled till
The local service providers are ignoring always, there is no option to complaint for cdma on official web side. [protected]

My no. Is 91-[protected]. from 1 month Docomo had stopped all incoming and outgoing services on this number

Hi , My name is Arun Prasad and my Tata Docomo number is [protected] and use it on my 3G stick . I have recharged my SIM with 450 INR on 8/01/2013 after seeing the benefit plan from Tata Docomo website. According to their website 450 recharge yields 2 GB of 3G data. After the recharge , i was able to surf internet for few days using my Huawei 3G stick , suddenly the services were interrupted and i came to know that my main balance is 0.08 and recharged my mobile for 50 in order to maintain the minimum balance.The amount is again deducted, without knowing what is happening i recharged again and the amount was repeatedly deducted from my main balance. When i tried to reach their customer care executives , they are irresponsible and not even listening to my problem. Everyone knows how poor is the customer service of Tata Docomo. They hardly attend our calls and many times we will be receiving and annoying IVR recording saying"All our CC executives are currently busy attending other customers please mail us at [protected]@tatadocomo.com" (TATA DOCOMO SHOULD KNOW THAT PEOPLE WITH OUT INTERNET FACILITY ALSO EXIST IN INDIA). After so much of struggle i got a chance to speak to a CC executive , he told that 450 recharge is not meant for Data and it is a full TT recharge. I was shocked hearing that and told him to escalate the call to his supervisor. He put me on hold for more than 1 hour and disconnected the call. I was so annoyed by the behavior of the CC executives of Tata Docomo. I am writing her not for justice. If i get justice i ll be happy but i write here to aware people about the BIGGEST FRAUDULENT COMPANY OF INDIA, TATA DOCOMO.


Dear Tata Docomo representative,
I am eagerly waiting to talk to you. You can reach me @ [protected]

Your services are pathetic and your CC executives are .... well i have no words to explain how terrible they are.

dear sir
our mobile no [protected],mobile balance deduction 22/- rs 24/03/13
every day our mobile balance debited. i am not service active
your custmer care active auto matic pls chks sir

Already I complained here, about the day looting of Tata DOCOMO few months before. Again they started cheating me with the chilly automatic service activation without customer's knowledge. Yes, today they detected some 10 Rs for some Attractive Models. I deactivated it immediately. But, that 10 Rs is not refunded yet :( And for the past few days they keep detecting some 2 Rs five times (i.e) 10 Rs for some stupid services. It's totally frustrating me. So 10+10, Rs. 20 they suppose to refund me.

My Tata DOCOMO number - [protected] (Karnataka region)
My alternate contact number - [protected]
Email ID - [protected]@gmail.com

HI

I HAD TAKEN A TATA PHOTON + STICK 6MONTH BEFORE. WITH 500 PLAN BT AFTER 1 MONTH THEY HAVE SEND ME A BILL RS-1260/-
AND THN AM ALREDAY TOLD CSE FOR CLOSE MY CONNECTION AND AM READY FR PAY THE BILL AMOUNT BT AFTER A MONTH THEY AGAIN SEND A ANOTHER BILL WITH OUT MY USING AND CLAIMS FOR THE AMOUNT.EVEN THEY ALREADY COME AT MY PLACE FOR THE SAME.

hi my number is [protected] I hv problem that my net disconnects after every 40 min. And when I try to call customer care, they just blocked my cal to customer care, and response of the company is very poor.

good morning sir...
I m using my tata docomo no.
[protected] since 18/08/2011, in
asansol,
west bengal.
On 22/01/13 i have done a special recharge of Rs 69 for 1GB gprs, but i
m unable to use it. Customer care told
me that i can not use it. There
is some problem since 20th december
2011. Now u tell me is it my
problem? If their service is not working then recharge should not be
done successfully, don't u think so?
Their service is fail whatever be
the reason, and still recharges are done
and main thing is that
customer are not getting the benefit for what they are paying. It means
they are looting the customeres.
Sir plz help me. Its not about my Rs 69 only, its about how many customers are being looted daily.

Hello All,

In now days tata working on other ways . this is totally expected from tata services. couple of months ago i adopt tata photon for internet. on every month i'll pay time to time because i use it . two months ago i due to low net connectivity i not prefer tata photon and call to customer care to shut my service down and they give me a complaint num. that show my connection not activate yet. but last month i got bill from tata and call from recoevery agent he was very rude with my family . then he used to say that your bill is so and so and you just pay 75% of actual amount and your connection will be disconnected. so i pay the amount which i was not used and then again i recived a message from tata with complaint number that again show my connection is deactivated . but now few days ago i got a new bill from tata with Rs.1200 and call from recovery agent . now tell me what i do :( :( its very ridiculas my number is [protected]

My tata docomo no is [protected] .From this no when i try to cal my home Rajasthan land-line no[protected] It say's the no you dialed is wrong
Even any i tried from so many tata docomo no of my friend same problem happens .But if i try with other operator like Reliance,Vodafone i can make a cal and i can talk . So many time i raised complain customer care but the response is from different city and from those city they can make a call on my home land line no . The problem is with Mumbai tata docomo network only ......................


So please resolve this

I have been receiving lot of messages from 57775 every day since 15 days.I think i didn't active any offer to get"MILESTONES and DEBUTE" messages which are making me irritate daily.

I don't know whether the money has been deducted to avail of this.If money is deducted please refund to me.

Here i am requesting TATA DOCOMO service to see that, henceforth no unwanted messages(flash,advertise)send to my mobile no:[protected].

Thanks in advance.

K.Maheswara Rao

I had tata phone and broadband connection where I was staying in rent. When I moved out, I asked them to disconnect all connection.
Me and my wife is getting fake calls from people claiming to advocate of delhi court or subinspector from delhi police station regarding a tata pending bill 2390/- Rs.
Number of a person claiming to be police: [protected]
number of a person claiming to be advocate: [protected]

I have logged comlaint to tata ( complaint number[protected] but there is no action. Pleae let me know if I should file a police complaint or not.

Mail chain for disconnect of all the connictions:
[protected] forwarded message[protected]
from: niraj bhatt
date: fri, mar 30, 2012 at 5:36 pm
subject: re: disconnect my tata broadband connection~~m7086342
to: [protected]@tatatel.Co.In, bharat.[protected]@tatatel.Co.In

hi,

please disconnect all my connections as soon as possible. Also provide me request number and by what time it will be disconnected.

My tata account number is:[protected]

regards,
niraj bhatt

on mon, mar 26, 2012 at 7:47 pm, niraj bhatt wrote:
hi,

I want all the connections to be disconnected.

Thanks,
niraj bhatt

on mon, mar 26, 2012 at 10:40 am, wrote:
dear sir/Madam,

greetings from tata indicom!

this is with reference to your email dated 26/Mar/2012 regarding your tata docomo account number[protected].

We would like to inform you that your account has 3 wireline connection and 2 dsl connection kindly conform which connection should be disconnected or you want all connections to be disconnected.

Your request has not registered. Kindly conform and revert to process your request further.

We value your association with tata docomo.

Assuring you the best of our services at all times.

For any further clarification please feel free to call on our helpdesk[protected]toll-free from tata docomo number) or email us on [protected]@tatatel.Co.In

warm regards,
jyoti b pawar.

Customer care - tata docomo

-----original message-----
from: [protected]@gmail.Com
sent:[protected]:09:09.0
to : [protected]@tatatel.Co.In,bharat.[protected]@tatatel.Co.In
CC: null
subject: disconnect my tata broadband connection~~m7086342
[note: please don't change the subject for internal tracking purpose and immediate action.
_____________________________

Hi,

I am niraj bhatt, living at c404, tranquility complex phase 2, shevalwadi,
hadapsar-solapur highway, pune.

My tata account number is:[protected]

I am moving to a new city and so I would like to disconnect my tata
broadband connection.

Please disconnect my connection and let me know my outstanding charges.

Thanks and regards,
niraj bhatt

I would like to share my complaint balance amount theft Tata DoCoMo.

This is my number [protected] TATA DOCOMO mobile no. I recharged Rs. 250/- , full talk time, as per their plan for Rs. 250/- recharge to get full talk time and 3G unlimited data plan, But I am used internet data cable through internet connection, I have recharged and used past 3 months Rs. 250 Plan. Every day my balance amount detected Rs.1. Rs. 2, Rs. 5, Rs. 60.57 etc… like this.

The amount has been detection happening every day in mid night. Sometimes detection happening in day also. My balance amount slowly was reduced. I monitor the detection amount past week and I called up on customer care department. The customer care people said that you subscribe some plan. But I am not subscribe any plan in mid night and day also.

I am not subscribe any plan. I am not download any game. But my balance amount always detection.

The Tata Domo people without any intimation detected my balance amount Rs.1. Rs. 2, Rs. 5, Rs. 7, Rs. 10 like this. But they are not sending any message for detection amount. I don’t know how much amount detected past 3 months. I am not checking the balance amount past 3 months. They have stolen from my prepaid account balance amount.

Suddenly one week monitor my balance amount. The Tata Docomo people detected my amount slowly. Beware the Tata Docomo really cheating Rs. 250 and free internet connection. They really detect our balance amount.

Again I called up on DOCOMO customer care department for my detection amount. But they are not response. Now I am not able to contact customer care. They are lock my customer care contact. Now I am unable to contact the customer care department.

Now I have recharged 2G data internet connection. Now I am using 2G data connection and monitoring balance amount.

I am going to log the complaint against Tata Docomo as per TRAI rules.

Regards,
Ramanathan

I have taken a connection on September, My number was activated on October after repeated complaints. The person who came for Address verification asked for Bribe and I made a written Complaint in Tata Docomo Saibaba Colony outlet. They asked me to give a fresh set of Address proof and the same person came for re verification. Again the same thing happened. Now I have given the address proof 6 times, verification has been done 3 times. The phone is not still activated because the Av team have not entered AV report for 2nd and 3rd visits. They are taking revenge on this.As per the request of tata docomo Saibaba Colony outlet I have deposited my phone there before 1 month (2nd week of December 2012.) Neither I have phone with me , nor it is activated. On the contrary I continue receive bill every month. And about customer care , They call me once I have filed the complaint, then I have to explain everything for about 1hr. The next day some other person calls me and the story continues. Now even the CC is asking for afresh set of address proof. This is ridiculous, I am ready to cancel my connection. Am I liable for some refund? If not, kindly convey your Saibaba colony outlet to through my phone in Garbage.
Attached Three parts of the long customer care story through mails. please note this storys started after the end of complaints through phone.

[B]Part 3
[/B]
Dear Customer,

This is with reference to your e-mail dated 20-01-13 regarding activation related concern for your Tata Docomo account number[protected].

Please accept my sincere apologies for the inconvenience caused to you.

As per your mail, i would like to inform you that the resolution to the docket number[protected] registered on[protected]:03:37 hrs has been closed stating that you have to submit a fresh set of address proof at any nearest Tata Docomo outlet for further assistance.

We are also accessible from non Tata Docomo phones on[protected]toll
free from TATA DOCOMO mobile phones only).

Assuring you of our best services at all times.

Warm Regards,

Srinath,
TATA DOCOMO- Customer Service.

Visit us at [url=]3G in India | 3G Data Card | 3G Mobile Phones in India | 3G Services - Tata DOCOMO[/url] for latest offerings.


-----Original Message-----
From: [email][protected]@gmail.com[/email]
Sent: [protected]:06:47.0
To : [email][protected]@tatadocomo.com[/email]
Cc: [email]appellate.[protected]@tatadocomo.com[/email]
Subject: Re:[protected] complaint against bribe and suspension of account~~M12067285
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


That is what I want to know You hav all the privilege to contact me over
mail. I cannot spend 1 hour every day saying same thing to differnt person.
The address proof I have given is ny single address proof,

On Sun, Jan 20, 2013 at 9:23 PM, <[protected]@tatadocomo.com> wrote:

> > Dear Customer,
> >
> > This is with reference to your e-mail dated 20-01-13 regarding activation
> > related concern for your Tata Docomo account number[protected].
> >
> > Please accept my sincere apologies for the inconvenience caused to you.
> >
> > As per the resolution to the docket number[protected] registered on
> >[protected]:03:37 hrs has been closed stating that you have to submit a
> > fresh set of address proof at any nearest Tata Docomo outlet for further
> > assistance. However, our team tried to contact you on your alternate
> number
> > [protected] as you did not received the call the same has been closed.
> >
> > We are also accessible from non Tata Docomo phones on[protected]toll
> > free from TATA DOCOMO mobile phones only).
> >
> > Assuring you of our best services at all times.
> >
> > Warm Regards,
> >
> > Saikarun D,
> > TATA DOCOMO- Customer Service.
> >
> > Visit us at [url=3G in India | 3G Data Card | 3G Mobile Phones in India | 3G Services - Tata DOCOMO[/url] for latest offerings.
>
>
> -----Original Message-----
> From: [email][protected]@gmail.com[/email]
> Sent: [protected]:52:38.0
> To : [email][protected]@tatadocomo.com[/email]
> Cc: null
> Subject: Re:[protected] complaint against bribe and suspension of
> account~~M12052182
> [Note: Please don't change the subject for internal tracking purpose and
> immediate action.
> _____________________________
>
>
> This is utter non sense. I have given a complaint against a Tata Docomo
> representative asking bribe from me and you are asking for address proof,
> My phone is still in Tata docomo outlet at Sai baba Colony, I have heard
> sureties many times from Customer care and nothing fulfiled and I dont
> want to speak over phone about the issue any more, Since I am amailing a
> complaint to you, it is better to contact me over mail. Atleast I can Copy
> and paste the issue rather than saying same thing to 20 different people at
> 20 different time. Atleast may I know how can I get a refund if I cancel
> it or should I put in dust bin??
>
> On Tue, Jan 8, 2013 at 10:19 PM, <[protected]@tatadocomo.com> wrote:
>
> > Dear Customer,
> >
> > Greetings for the day!
> >
> > This is with reference to your e-mail dated 08-01-13 regarding activation
> > related concern for your Tata Docomo account number[protected].
> >
> > Please accept my sincere apologies for the inconvenience caused to you.
> >
> > As per the resolution to the docket number[protected] registered on
> >[protected]:03:37 hrs has been closed stating that you have to submit a
> > fresh set of address proof at any nearest Tata Docomo outlet for further
> > assistance. However, our team tried to contact you on your alternate
> number
> > [protected] as you did not received the call the same has been closed.
> >
> > We are also accessible from non Tata Docomo phones on[protected]toll
> > free from TATA DOCOMO mobile phones only).
> >
> > Assuring you of our best services at all times.
> >
> > Warm Regards,
> >
> > Snehasis,
> > TATA DOCOMO- Customer Service.
> >
> > Visit us at [url=m]3G in India | 3G Data Card | 3G Mobile Phones in India | 3G Services - Tata DOCOMO[/url] for latest offerings.
> >
> > -----Original Message-----
> > From: [email][protected]@gmail.com[/email]
> > Sent: [protected]:01:39.0
> > To : [email][protected]@tatadocomo.com[/email]
> > Cc: null
> > Subject: Re:[protected] complaint against bribe and suspension of
> > account~~M11908039
> > [Note: Please don't change the subject for internal tracking purpose
> and
> > immediate action.
> > _____________________________
> >
> >
> > I dont want to register a new complaint,SOLVE THE OLD COMPLAINT HAVING
> > DOCKET NUMBER[protected] WHICH WAS DUE ON 14 DEC 2012
> >
> > On Mon, Jan 7, 2013 at 5:20 PM, <[protected]@tatadocomo.com> wrote:
> >
> > > Dear Customer,
> > >
> > > Wish you happy and prosperous New Year.
> > >
> > > This is with reference to your email dated 06-Jan-2013 regarding
> account
> > > activation related concern of your Tata docomo number [protected].
> > >
> > > We apologize for the inconvenience caused to you.
> > >
> > > Kindly note that, your complaint regarding activation related issue has
> > > been registered vide docket number[protected] and same will be resolve
> by
> > > 14-JAN-2013 12:40. and you will be duly notified upon closure. Kindly
> > make
> > > a note of this docket number for your future correspondence.
> > >
> > > Hence I request you to kindly revert back for further concerns.
> > >
> > > Fur any further queries, please feel free to contact us on non Tata
> > Docomo
> > > phones on[protected]toll free from TATA DOCOMO mobile phones
> only).
> > >
> > > Assuring you of our best services at all times.
> > >
> > > Warm Regards,
> > > sandeep,
> > > TATA Docomo - Customer Service.
> > >
> > > Visit us at [url=3G in India | 3G Data Card | 3G Mobile Phones in India | 3G Services - Tata DOCOMO[/url] for latest offerings.
> > >
> > >
> > > -----Original Message-----
> > > From: [email][protected]@gmail.com[/email]
> > > Sent: [protected]:38:31.0
> > > To : [email][protected]@tatadocomo.com[/email]
> > > Cc: null
> > > Subject: Re:[protected] complaint against bribe and suspension of
> > > account~~M11890572
> > > [Note: Please don't change the subject for internal tracking purpose
> > and
> > > immediate action.
> > > _____________________________
> > >
> > >
> > > Any updates???
> > >
> > > On Thu, Dec 20, 2012 at 12:35 PM, <[protected]@tatadocomo.com> wrote:
> > >
> > > > Dear Customer,
> > > >
> > > > Greetings for the day!
> > > >
> > > > This is with reference to your e-mail dated 20-12-12 regarding
> > complaint
> > > > status related concern for your Tata Docomo number[protected].
> > > >
> > > > Please accept my sincere apologies for the inconvenience caused to
> you.
> > > >
> > > > As per your mail, I have put forwarded your concern related to agency
> > the
> > > > concerned team. Our team is working on the same and will revert back
> to
> > > you
> > > > shortly. Kindly bear with us in the interim.
> > > >
> > > > We are also accessible from non Tata Docomo phones on[protected]
> > (toll
> > > > free from TATA DOCOMO mobile phones only).
> > > >
> > > > Assuring you of our best services at all times.
> > > >
> > > > Warm Regards,
> > > >
> > > > Snehasis,
> > > > TATA DOCOMO- Customer Service.
> > > >
> > > > Visit us at 3G in India | 3G Data Card | 3G Mobile Phones in India | 3G Services - Tata DOCOMO[/url] for latest offerings.
> > > >
> > > > -----Original Message-----
> > > > From: [email][protected]@gmail.com[/email]
> > > > Sent: [protected]:36:15.0
> > > > To : [email][protected]@tatadocomo.com[/email]
> > > > Cc: [email]appellate.[protected]@tatadocomo.com,Ratan.[protected]@tatasteels.com[/em...⇄
> > > > [email][protected]@tata.com[/email]
> > > > Subject: Re:[protected] complaint against bribe and suspension of
> > > > account~~M11646836
> > > > [Note: Please don't change the subject for internal tracking
> purpose
> > > and
> > > > immediate action.
> > > > _____________________________
> > > >
> > > >
> > > > Today is 20th . No updates till date,
> > > >
> > > > On Tue, Dec 18, 2012 at 11:43 AM, iietstraining <
> > [email][protected]@gmail.com[/email]
> > > > >wrote:
> > > >
> > > > >
> > > > >
> > > > > On Thu, Dec 13, 2012 at 1:07 PM, <[protected]@tatadocomo.com> wrote:
> > > > >
> > > > >> Dear Customer,
> > > > >>
> > > > >> Greetings for the day!
> > > > >>
> > > > >> This is with reference to your email dated[protected] regarding
> > > > complaint
> > > > >> on agency of your Tata Docomo Mobile account number[protected].
> > > > >>
> > > > >> I apologize for the inconvenience caused to you.
> > > > >>
> > > > >> As per your mail, I would like to inform you that the complaint on
> > > > agency
> > > > >> has been registered on 13-DEC-2012 13:03:37 with the docket number
> > > > >>[protected] and the same is expected to be resolved by 18-DEC-2012
> > > > 13:03:33.
> > > > >> So kindly request you to stay with in the interim.
> > > > >>
> > > > >> We are also accessible from non Tata Docomo phones on
>[protected]
> > > > (toll
> > > > >> free from TATA DOCOMO mobile phones only).
> > > > >>
> > > > >> Assuring you of our best services at all times.
> > > > >>
> > > > >> Warm Regards,
> > > > >> Sunil,
> > > > >> TATA Docomo - Customer Service .
> > > > >>
> > > > >> -----Original Message-----
> > > > >> From: [email][protected]@gmail.com[/email]
> > > > >> Sent: [protected]:51:40.0
> > > > >> To : [email][protected]@tatadocomo.com[/email]
> > > > >> Cc: null
> > > > >> Subject: Re:[protected] complaint against bribe and suspension of
> > > > >> account~~M11535934
> > > > >> [Note: Please don't change the subject for internal tracking
> > purpose
> > > > >> and immediate action.
> > > > >> _____________________________
> > > > >>
> > > > >>
> > > > >> Regarding address verificatiom i have given a written complaint in
> > > > >> your outlet. You havnt replied anything on that.
> > > > >>
> > > > >> On 12/12/12, [email][protected]@tatadocomo.com[/email] <[protected]@tatadocomo.com> wrote:
> > > > >> > Dear Mr. Jaison,
> > > > >> >
> > > > >> > Greetings for the day!
> > > > >> >
> > > > >> > This is with reference to your email dated 11-12-12 regarding
> > > address
> > > > >> > verification concern for your Tata Docomo account number
> >[protected].
> > > > >> >
> > > > >> > I apologies for the inconvenience caused to you.
> > > > >> >
> > > > >> > Kindly note that, as per our records your complaint vide docket
> > > number
> > > > >> >[protected] has been closed and we have provided the waiver of Rs.
> > > > 500/-.
> > > > >> > However, your current outstanding bill amount is Rs. 244/-.
> > > > >> >
> > > > >> > Further, as per our records your account is in ? Temporary
> > > Suspension
> > > > ?
> > > > >> due
> > > > >> > to ? Negative CV ?. Hence, I request you to please visit the
> > nearest
> > > > >> Tata
> > > > >> > Docomo outlet for further proceedings.
> > > > >> >
> > > > >> > We are also accessible from non Tata Docomo phones on
> >[protected]
> > > > >> (toll
> > > > >> > free from TATA DOCOMO mobile phones only).
> > > > >> >
> > > > >> > Assuring you of our best services at all times.
> > > > >> >
> > > > >> > Warm Regards
> > > > >> > Avinash,
> > > > >> > TATA DOCOMO - Customer Service.
> > > > >> >
> > > > >> >
> > > > >> >
> > > > >> >
> > > > >> > -----Original Message-----
> > > > >> > From: [email][protected]@gmail.com[/email]
> > > > >> > Sent: [protected]:00:43.0
> > > > >> > To : [email][protected]@tatadocomo.com[/email]
> > > > >> > Cc:
> > > > >> > [email][protected]@tata.com,Ratan.[protected]@tatasteels.com[/email],
> [email]nodal.[protected]@tatadocomo.com[/email]
> > ,
> > > > >> [email]apellate.[protected]@tatadocomo.com,appellate.[protected]@tatadocomo.com[...⇄
> > > > >> [email]appellete.[protected]@tatadocomo.com[/email]
> > > > >> > Subject: [protected] complaint against bribe and suspension of
> > > > >> > account~~M11511760
> > > > >> > [Note: Please don't change the subject for internal tracking
> > > purpose
> > > > >> and
> > > > >> > immediate action.
> > > > >> > _____________________________
> > > > >> >
> > > > >> >
> > > > >> > any updates
> > > > >> >
> > > > >> > On 12/6/12, iietstraining <[protected]@gmail.com> wrote:
> > > > >> >> Hi
> > > > >> >> I would like to know whether there any updates on the following
> > > > >> >> matter. I had given a written complaint to Mr. Prince
> [protected]
> > > the
> > > > >> >> so called manager of Tata Docomo store sai baba colony
> coimbatore
> > > > >> >> before two weeks regarding bribe being asked by address
> > > verification
> > > > >> >> person and was said that issue will be solved within 24 hours
> > > > .Nothing
> > > > >> >> happened till date. I think there is an illicit relationship
> > > between
> > > > >> >> your Mr .Prince and av team. This is the maximum a service
> > > provider
> > > > >> >> can do against a customer. I am frustrtated to the core. After
> > all
> > > > >> >> they give me a false offer for free number selection and now i
> > have
> > > > >> >> been charged 500 rupees for the same. Funny thing is that i
> got a
> > > > bill
> > > > >> >> from docomo in the so called negatively verified address. I
> > should
> > > > >> >> have paid the bribe to the address verification person so that
> i
> > > > might
> > > > >> >> not have got all these troubles. Surely this is the worst
> > service
> > > > >> >> tatar has ever provided to me.
> > > > >> >>
> > > > >> >> Jaison
> > > > >> >> [protected]
> > > > >> >> [protected]
> > > > >> >>
> > > > >> >
> > > > >> >
> > > > >> > DISCLAIMER AND CONFIDENTIALITY NOTE:
> > > > >> >
> > > > >> > The electronic communication and its contents are confidential,
> > > > >> non-public
> > > > >> > and privileged information and are intended solely for the
> > > addressee.
> > > > >> If you
> > > > >> > have received this electronic communication in error, please
> > advise
> > > > the
> > > > >> > sender immediately, and delete it from your system (if permitted
> > by
> > > > >> law).
> > > > >> > Access to this communication by anyone else is unauthorized. Any
> > > > >> printing,
> > > > >> > copying, distribution or any other usage of this communication
> > > beyond
> > > > >> the
> > > > >> > original addressee is not permissible, and may be unlawful. The
> > > > opinions
> > > > >> > expressed here are those of the sender, and do not necessarily
> > > reflect
> > > > >> the
> > > > >> > opinion of Tata Teleservices Limited. Tata Teleservices Limited
> > does
> > > > not
> > > > >> > warrant the accuracy, completeness or correctness of any
> > information
> > > > >> herein
> > > > >> > or the appropriateness of any content. This communication is for
> > > > >> > informational purposes only.
>
[B]Part 2
[/B]

Dear Mr. Jaison,

Greetings for the day!

This is with reference to your email dated 11-12-12 regarding address verification concern for your Tata Docomo account number[protected].

I apologies for the inconvenience caused to you.

Kindly note that, as per our records your complaint vide docket number[protected] has been closed and we have provided the waiver of Rs. 500/-. However, your current outstanding bill amount is Rs. 244/-.

Further, as per our records your account is in ? Temporary Suspension ? due to ? Negative CV ?. Hence, I request you to please visit the nearest Tata Docomo outlet for further proceedings.

We are also accessible from non Tata Docomo phones on[protected]toll free from TATA DOCOMO mobile phones only).

Assuring you of our best services at all times.

Warm Regards
Avinash,
TATA DOCOMO - Customer Service.




-----Original Message-----
From: [email][protected]@gmail.com[/email]
Sent: [protected]:00:43.0
To : [email][protected]@tatadocomo.com[/email]
Cc: [email][protected]@tata.com,Ratan.[protected]@tatasteels.com,nodal.[protected]@t...⇄
Subject: [protected] complaint against bribe and suspension of account~~M11511760
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


any updates

On 12/6/12, iietstraining <[protected]@gmail.com> wrote:
> Hi
> I would like to know whether there any updates on the following
> matter. I had given a written complaint to Mr. Prince [protected] the
> so called manager of Tata Docomo store sai baba colony coimbatore
> before two weeks regarding bribe being asked by address verification
> person and was said that issue will be solved within 24 hours .Nothing
> happened till date. I think there is an illicit relationship between
> your Mr .Prince and av team. This is the maximum a service provider
> can do against a customer. I am frustrtated to the core. After all
> they give me a false offer for free number selection and now i have
> been charged 500 rupees for the same. Funny thing is that i got a bill
> from docomo in the so called negatively verified address. I should
> have paid the bribe to the address verification person so that i might
> not have got all these troubles. Surely this is the worst service
> tatar has ever provided to me.
>
> Jaison
> [protected]
> [protected]
>


DISCLAIMER AND CONFIDENTIALITY NOTE:

The electronic communication and its contents are confidential, non-public and privileged information and are intended solely for the addressee. If you have received this electronic communication in error, please advise the sender immediately, and delete it from your system (if permitted by law). Access to this communication by anyone else is unauthorized. Any printing, copying, distribution or any other usage of this communication beyond the original addressee is not permissible, and may be unlawful. The opinions expressed here are those of the sender, and do not necessarily reflect the opinion of Tata Teleservices Limited. Tata Teleservices Limited does not warrant the accuracy, completeness or correctness of any information herein or the appropriateness of any content. This communication is for informational purposes only.

iietstraining <[protected]@gmail.com>
12/13/12

to listen
Regarding address verificatiom i have given a written complaint in
your outlet. You havnt replied anything on that.



On 12/12/12, [email][protected]@tatadocomo.com[/email] <[protected]@tatadocomo.com> wrote:
> Dear Mr. Jaison,
>
> Greetings for the day!
>
> This is with reference to your email dated 11-12-12 regarding address
> verification concern for your Tata Docomo account number[protected].
>
> I apologies for the inconvenience caused to you.
>
> Kindly note that, as per our records your complaint vide docket number
>[protected] has been closed and we have provided the waiver of Rs. 500/-.
> However, your current outstanding bill amount is Rs. 244/-.
>
> Further, as per our records your account is in ? Temporary Suspension ? due
> to ? Negative CV ?. Hence, I request you to please visit the nearest Tata
> Docomo outlet for further proceedings.
>
> We are also accessible from non Tata Docomo phones on[protected]toll
> free from TATA DOCOMO mobile phones only).
>
> Assuring you of our best services at all times.
>
> Warm Regards
> Avinash,
> TATA DOCOMO - Customer Service.
>
>
>
>
> -----Original Message-----
> From: [email][protected]@gmail.com[/email]
> Sent: [protected]:00:43.0
> To : [email][protected]@tatadocomo.com[/email]
> Cc:
> [email][protected]@tata.com,Ratan.[protected]@tatasteels.com,nodal.[protected]@t...⇄
> Subject: [protected] complaint against bribe and suspension of
> account~~M11511760
> [Note: Please don't change the subject for internal tracking purpose and
> immediate action.
> _____________________________
>
>
> any updates
>
> On 12/6/12, iietstraining <[protected]@gmail.com> wrote:
>> Hi
>> I would like to know whether there any updates on the following
>> matter. I had given a written complaint to Mr. Prince [protected] the
>> so called manager of Tata Docomo store sai baba colony coimbatore
>> before two weeks regarding bribe being asked by address verification
>> person and was said that issue will be solved within 24 hours .Nothing
>> happened till date. I think there is an illicit relationship between
>> your Mr .Prince and av team. This is the maximum a service provider
>> can do against a customer. I am frustrtated to the core. After all
>> they give me a false offer for free number selection and now i have
>> been charged 500 rupees for the same. Funny thing is that i got a bill
>> from docomo in the so called negatively verified address. I should
>> have paid the bribe to the address verification person so that i might
>> not have got all these troubles. Surely this is the worst service
>> tatar has ever provided to me.
>>
>> Jaison
>> [protected]
>> [protected]
>>
>
>
> DISCLAIMER AND CONFIDENTIALITY NOTE:
>
> The electronic communication and its contents are confidential, non-public
> and privileged information and are intended solely for the addressee. If you
> have received this electronic communication in error, please advise the
> sender immediately, and delete it from your system (if permitted by law).
> Access to this communication by anyone else is unauthorized. Any printing,
> copying, distribution or any other usage of this communication beyond the
> original addressee is not permissible, and may be unlawful. The opinions
> expressed here are those of the sender, and do not necessarily reflect the
> opinion of Tata Teleservices Limited. Tata Teleservices Limited does not
> warrant the accuracy, completeness or correctness of any information herein
> or the appropriateness of any content. This communication is for
> informational purposes only.
>


[B]Part 1
[/B]
iietstraining <[protected]@gmail.com>
10/31/12

to apellate.tn
Hi,
I have taken this connection last thursday. The number given to me was
[protected] was said to be activated within half an hour.This was
said by Mr.Prashant in your Sai Baba colony Coimbatore office
[[protected]] However my phone still shows the dummy number. Then one
complaint was registered last sunday having the docket number 33210485
and was said to be resolved within 29th of October. It has not been
resolved till now. On the contrary your service centre has triplicated
the complaints in order to cope up with the dates. This is very
important to me since I have given this number to all my official
contacts and cards etc. Please look on to this and rectify at your
earliest.
JAISON JOSE
[protected]

Mail Delivery Subsystem <[protected]@googlemail.com>
10/31/12

to me


iietstraining <[protected]@gmail.com>
10/31/12

to nodal.tn, appellete.tn




----- Original message -----



iietstraining <[protected]@gmail.com>
12/4/12

to appellate.tn, nodal.tn
Any Updates on This???

Its already two months

Very Happy with Tata Docomo Services



Jaison


Appellate TN <Appellate.[protected]@tatadocomo.com>
12/7/12

to me
Dear Mr. Jaison,

Thank you for writing to TATADOCOMO!



This is with reference to your mail regarding service related issue for your Tata Docomo number[protected].



We regret for the inconvenience caused to you.



We request you to kindly provide us with the scan copy of your current address proof in order to initiate further.



Please feel free to contact us for any further clarifications or assistance via email at [email][protected]@tatadocomo.com[/email] or call us at 121 from your TATA DOCOMO mobile phone or [protected] from a Non DOCOMO mobile phone.



Warm Regards,

Appellate Authority

TamilNadu Circle



From: iietstraining [mailto:[protected]@gmail.com]
Sent: Tuesday, December 04, 2012 10:51 AM
To: Appellate TN
Cc: Nodal TN
Subject: Re: docket number[protected]

Any Updates on This???

Its already two months

Very Happy with Tata Docomo Services



Jaison

On Wed, Oct 31, 2012 at 7:59 AM, iietstraining <[protected]@gmail.com> wrote:
Hi,
I have taken this connection last thursday. The number given to me was
[protected] was said to be activated within half an hour.This was
said by Mr.Prashant in your Sai Baba colony Coimbatore office
[[protected]] However my phone still shows the dummy number. Then one
complaint was registered last sunday having the docket number 33210485
and was said to be resolved within 29th of October. It has not been
resolved till now. On the contrary your service centre has triplicated
the complaints in order to cope up with the dates. This is very
important to me since I have given this number to all my official
contacts and cards etc. Please look on to this and rectify at your
earliest.
JAISON JOSE
[protected]

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at [url]www.tatadocomo.com/edisclaimer[/url]


iietstraining <[protected]@gmail.com>
12/7/12

to Jaison
[protected] Forwarded message[protected]
From: Appellate TN <Appellate.[protected]@tatadocomo.com>
Date: Fri, 7 Dec 2012 16:52:30 +0530
Subject: docket number[protected]
To: iietstraining <[protected]@gmail.com>

Dear Mr. Jaison,

Thank you for writing to TATADOCOMO!



This is with reference to your mail regarding service related issue for
your Tata Docomo number[protected].



We regret for the inconvenience caused to you.



We request you to kindly provide us with the scan copy of your current
address proof in order to initiate further.



Please feel free to contact us for any further clarifications or
assistance via email at [email][protected]@tatadocomo.com[/email] or call us at 121 from
your TATA DOCOMO mobile phone or [protected] from a Non DOCOMO mobile
phone.



Warm Regards,

Appellate Authority

TamilNadu Circle





From: iietstraining [mailto:[protected]@gmail.com]
Sent: Tuesday, December 04, 2012 10:51 AM
To: Appellate TN
Cc: Nodal TN
Subject: Re: docket number[protected]



Any Updates on This???



Its already two months



Very Happy with Tata Docomo Services







Jaison

On Wed, Oct 31, 2012 at 7:59 AM, iietstraining <[protected]@gmail.com>
wrote:

Hi,
I have taken this connection last thursday. The number given to me was
[protected] was said to be activated within half an hour.This was
said by Mr.Prashant in your Sai Baba colony Coimbatore office
[[protected]] However my phone still shows the dummy number. Then one
complaint was registered last sunday having the docket number 33210485
and was said to be resolved within 29th of October. It has not been
resolved till now. On the contrary your service centre has triplicated
the complaints in order to cope up with the dates. This is very
important to me since I have given this number to all my official
contacts and cards etc. Please look on to this and rectify at your
earliest.
JAISON JOSE
[protected]

we are already disconnect tatadocomo photon+ my tata photon no:[protected] and my near no dues latter but you daily give a SMS on my cell and this service we are not use using time in this not a speed and not a proper service and staff behavior of nonsense type so i request you close to this servive we are a last uses bill paid and no dues latter issue me and then after we are a inform you close to the service but you daily give me SMS through inform to your bill pay so what your mining.......

OUR MOBILE NO-[protected],MBILE BALANCE DEDUCATION-30/-,22/01/2013
TATA DOCOMO CUSTMER CARE, I AM NOT ACTIVE,CUSTMER CARE ACTIVE PLAN & DEBITED MOBILE
BALANCE,COMPLAIN NO-M12075122

Hello all

I am trying to take new connection from Tatadocomo , unfortunately it is not happening . I had given the documents and some money to Mr Hari (Executive ) on[protected] and he had told me it will take 4 working day get connection . On the 5 th day he said need a additional document , An HR letter about my address proof . I had provided him the same . Then he told me he will provide connection by next day.Daily i am hearing this . On[protected] , i went to his office to find whether he is genuine tatadocomo executive . Then the Customer relation manger told connection will done immediately. Please let me know any thing can be done on this issue .

His contact no and mail ID

+[protected]
hariprasad.p.[protected]@tatadocomo.com

My no

[protected]

myself kevin shah...
this is the 3rd time i complaint against tata docomo about balance deducting..
i was searching on google..n from search results i select a site which is not payable and not related to tata docomo....
after selecting that the tata docomo page was appeared directly and 49 Rs. cut from my main balance...
when i called a customer care...they told me that their system is not working properly..n cut my phone...
tata docomo make me fool and they charged us anytime without clicking their advertise or visiting their sites on mobile....
even they didnt msg me for what reason they cut my balance...
i want my balance back...

name - kevin shah
mob no. - [protected]
email id - kevin.[protected]@gmail.com

I have Tata Docomo 3G Wi-Fi Hub postpaid connection. Connection details below.

Account#[protected]
3G number is [protected]
2G number is [protected] (never used)
WIFI COMBO 1.4 [protected]@1250 Plan Rental Rs.1250

In Dec'12 billing cycle, within 25 days I received a SMS from Docomo saying that my credit limit Rs. 5600 is crossing and asking me to pay the amount. I didn't pay that and tried not to use the device for rest of the period as I thought there is something wrong with the way they caculate my data usage. I called customer care to know the details, they said I can see the details only in the next month bill. I got the bill. By then my due has crossed Rs. 9000! The bill detail says I consumed 17 GB!!!

Bill# [protected]

I am not hardcore internet surfer and don't download/upload anything heavy. My primary use is office mails. In many years of my internet usage with different service providers, I have never crossed few GB in size. I strongly believe there is some mess up with their device at my home or the way they calculate usage.

Everyday it shows that I consumed 700MB, 800 MB, 900MB in morning, evening and night. I had been calling customer care and sending lot of mails to Nodal (nodal.[protected]@tatadocomo.com) and appellate (appellate.[protected]@tatadocomo.com). I didn't receive proper response. My connection was deactivated due to credit limi exceed and I am not able to use or disconnect the connection. Nodal never respond and appellate has responsed only once after several mails. This is how their customer care is from day one.

First of all, they should have informed me when the limit crossed my tarrif plan 10GB, NOT when credit limit is exceeded. Rs. 5600 is not the credit limit they ever informed me and I never agreed for any such credit limit. If I know this is how it works, I would have preferred to set my credit limit as my monthly plan 1450.

Why do I need to pay 9500 rupees for an unjustified bill for a simple home use of internet? Can Dococmo provide VERY detailed report of what data was consumed on every day and prove me their usage report is valid? I need nodal person from Docomo to talk to me and look at this issue.

Regards,
Siva

I am using Tata Docomo sim card having mobile number [protected]. When I am playing game or using applications on my android phone, this company is sending unwanted phishing advertisement on screen with Dive-In tag for subscribing to their paid service. Unfortunately when my finger touches on this advertisement, the are instantly deducting my balance and activating the unwanted service like news, movies, song etc. They have deducted near about 100 rs. balance from my account in last two months.

I can't imagine how much money they have earned by this technique. I request Tata docomo to stop this type of advertisement messages on android phones otherwise strict action is require against this type of telecom operator.

Hope this will help me and other Tata docomo users.


Thanks & regards,

Sandeep Patel.