Claimed

Tata DoCoMo Complaints & Reviews

2.7
Last updated Jan 19, 2024
Complaints 9255
Resolved
4179
Unresolved
5076
Quick Links
Statistics
Share
Contacts

File a complaint to Tata DoCoMo

Having problems with Tata DoCoMo?

File a complaint and get it resolved by Tata DoCoMo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Tata DoCoMo
Customer Service Contacts

Tata DoCoMo Phone Numbers

Phone
+91 42 2646 2966
561
217

Tata DoCoMo Website

Tata DoCoMo Head Office Address

2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India
110065

Tata DoCoMo reviews & complaints page 314

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kishoreplk
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge balance no update

Address:Krishna, Andhra Pradesh

i have rechange with Rs. 25 my tata docomo no. [protected] and the bank E-com txn wtdl:00001045
so kindly rechange with that amount other wise repay that to my bank account

thanking u sir...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Ankit Goyal
from Pune, Maharashtra
Report
Copy

Network Issue

Address:Pune, Maharashtra

Hi,

My number is [protected] and I am in Pune.

There is a lot of network problem for most part of the day/night. I had called the customer complaint a couple of times few days back to register a complaint but nothing seems to have happened.

To talk to somebody, I atleast have to call 2-3 times before connecting the call. Then also, the call gets dropped most of the times. I am really getting...
Helpful
Be the first one to find this review helpful
Found this helpful?
19 Comments
Report
Copy
A
aparna.ganesan
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem with 2g & 3g connection in my phone

Address:Kerala

i have been having problems with my connection to internet i have called the customer care centers thousands of times they instruct me to alll sorts of settings.... i am stilll not able to get my connection...i am really fed with this problem....i really hope the tata docomo people would look in to this matter... i have done every settings you people have said;.... i recharged my phone with rs 250 pack i had rd recharged it on 3 jan...it...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
saikatsarkar1
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number is not activated

Address:Bangalore, Karnataka

I have applied for a new Tata Docomo connection from thier outlet at Sarjapur signal and submitted all the documents on 21st January 2013. During submission of the document they have taken around Rs 899 + tax as a deposit amount and told that it would be activated within 3 days.

After 1 week alss it is not activated and whenever I call them they tell it would be activated within next 1 hour. I am frustrated with their servicebr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
frustrateduser
from Pune, Maharashtra
Report
Copy

deduction

Address:Bhopal, Madhya Pradesh

I've just got a message that 10 Rs has been deducted without any consent. And this kind of rubbish deduction has been happening since past days. Everytime when I recharge prepaid topup. They deduct some amount and while complaining they are not registering nor refund it back.

My number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
V
Vishal7511
from Vijayawada, Andhra Pradesh
Report
Copy

ONCE AGAIN CHEATED BY TATA DOCOMO AND CUSTOMER CARE SERVICE IS VERY BAD

Address:Lucknow, Uttar Pradesh

ON 26/01/13 I RECHARGED MY TATADOCOMO PREPAID NO.([protected]) WITH [protected]@2GB USING *141# IN WHICH I GOT ONLY 1GB. AND WHEN I CALLED CUSTOMER CARE THEY ARE NOT ABLE TO RESOLVE MY ISSUE AND TAKING TOO MUCH TIME TO RESOLVE IT WHY THEY ARE DOING LIKE THIS AND TAKING TOO MUCH TIME TO RESOLVE IT THEY R VERY IRRESPONSIBLE THIS IS NOT THE FIRST TIME THEY HVE DNE THIS .
I REQST DOCOMO TEAM TO GIVE ME EXTRA DATA OTHERWISE I WILL POR MY NO....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
satish.m
from Avinashi, Tamil Nadu
Report
Copy

dailly RS 2 is deducted

Address:Bangalore, Karnataka

hello
tata docomo i dont want to give money for the service you forcefully give and deduct money ,i am paying money for the services i want to get.

MONEY IS NOT FOR FREE

if tatadocomo users in india are around 42.34 million users (http://en.wikipedia.org/wiki/Tata_DoCoMo) then if you are doing to all users the same way charging RS 2 for each user then per day your illeal income is 84 million+.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Sonipat, Haryana

tata docomo automatically activate this service deducted rs30 each in successive two weeks magic sms ...customer care people say no complain will b registered... last week they deactivated this seevice n gave me false complain no thats magic of magic sms....[protected] again doing mnp to airtel(3rd operator) 1901: Dear Customer , Your Unique Porting Code is TH981166 which is Valid upto[protected]. Thank You - TATA DOCOMO...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
devesh2408
from Mumbai, Maharashtra
Report
Copy

not able to make or receive call in roaming

Address:Bangalore, Karnataka

hi,
i am not able to make or receive call in roaming however my Sim will show the full signal.
if someone dials my number it will show the switch-off status.
Thanks
devesh...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sachin Gm
from Perumpavur, Kerala
Report
Copy

puk2 code required

Address:Bangalore, Karnataka

i have tata docomo card..
my PIN2 is blocked and it is asking me for PUK2 code..
customer care are unable to tell PUK2 code..

Please help me out....
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rachaconda
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted Deductions

Address:Hyderabad, Andhra Pradesh

Hello,
Today morning I have received this message from Tata Docomo
Hi! The validity of your 2G Data pack will end in 3 days. If you wish to reactivate any data packs, dial *141
So i started using the internet to download angry birds and right in the middle to my astonishment my balance finished Rs.130/-

So i did the thing which i always want to avoid "calling customer care service" and guess what...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Ketul Patel
from Anand, Gujarat
Report
Copy

puk no.

Address:Mehsana, Gujarat

my tata docomo sim require PUK no.
mo-[protected]
name-patel hardik

plz make it fast as soon as possible........
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
L
lalith1986
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FRAUD COMPANY

Address:Bangalore, Karnataka

Dear Friends,

I have started a campaign to save customers from this FRAUD COMPANY TATA DOCOMO. The intention of this post is to spread awareness & seeking support to teach such companies a lesson. I have been successful to pull out 18 of their subscribers so far out of which 12 were using postpaid, causing a loss of atleast 10,000 INR a month. There are many like me that have been cheated by this FRAUD COMPANY. Please join...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
M
montytheonly
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irrational Billing and non compliance of request

Address:Vadodara, Gujarat

With reference to my relationship no.[protected],
Earlier Tata Docomo had charged me for 3G data usage although, I had conveyed that I donot need 3G usage.
On 17/10/2012 I received a warning sms about reaching credit level. On closer interrogation, i found out that the same is because o[censored]sage of 3G data.
In reference to the same, following were the points to provide clarification on:
1> I never activated the...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Priyanka Singal
from Delhi, Delhi
Report
Copy

Net activation

Address:Haryana

i m nt gettin the internet facility in my cell aftr i activated the intrnet pack on my docomo no. i even changed the apn settings from tata.docomo.internet to tata.docomo.internethvc bt all in vain. i even tried to call the customer care bt no response frm there too.. plz help me with this...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sugunendra`
from Delhi, Delhi
Report
Copy

deduction of balance without my will

Address:Gujarat

Rs. 30 have been deduced from my account for activation for which I didn't subscribe (Trans ID:CGO_5445777). I demand an explanation for this and also repayment of my money and immediate deactivation of that plan. And your customer care services are too pathetic. I tried to talk with your representative for near to 20 times till now. And not even a single time I was connected. Is this the way you treat your customers? Is this for what...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Snehdeep
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect Billing

Address:Pune, Maharashtra

I had faced issue regarding the incorrect bill. I had requested for Bill Plan details various times via mail and calls to TATATEL. But never got apt response. Till date I haven't received any plan details from them. The first month bill after the new plan was activated came to whooping 1500+. When inquired, the reply i get is OVER USAGE CHARGES above dedicated limit. When the details about plan were asked no one bothered to reply with...
Helpful
Be the first one to find this review helpful
Found this helpful?
16 Comments
Report
Copy
S
Shantanu Diwakar
from Pune, Maharashtra
Report
Copy

Discontinuing SMS pack and non function recharge 27

Address:Pune, Maharashtra

Sir,
I am a user of Tata Docomo.
Inspite of having 100 free SMS for the entire day after the first SMS of 1 Re, I am being charged 1 Re for every SMS I send since 22nd Jan 11:00 pm. Hence I am not able to send any more SMS.
Please understand that I have been using the free SMSes for more than a year now. I was granted the scheme of 100 free daily SMS the day when I bought your card.
I suggest you see my SMS records...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tejas Mahajan
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad service

Address:Khandwa, Madhya Pradesh

Very very very BAD Service...........
i buy a new CD MA Sim in 1 month ago, but its not activated or canceled till
The local service providers are ignoring always, there is no option to complaint for cdma on official web side. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
shrutibidwe
from Mumbai, Maharashtra
Report
Copy

incoming and outgoing service is stopped

Address:Mumbai City, Maharashtra

My no. Is 91-[protected]. from 1 month Docomo had stopped all incoming and outgoing services on this number...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy