Tata DoCoMo Complaints & Reviews

I am a customer of tata docomo, My tata photon whiz number is [protected]. The speed of the photon whiz is very low for the past one week. In my area tata photon whiz speed is very slow. The range of the speed is between 0-1 Kbps. I cannot even able to open the speedtest.net page to check the speed test. When i took my laptop with data card to some other area, there it works well, but in my area it is not even goes beyond 0-1 Kbps. This problem...

I am using Tata Docomo Sim card from last 2-3 years (Cell # [protected]), On Thursday 17th Jan 2013 my card got deactivated without any intimation. I tried to catch Customer Care support and they asked to submit ID Proof and all details again and My card will get activate after 72 Hours. On Friday I have submitted documents. Now it Monday 21st Jan 2013 ( Near about 150 Hours) but still not activated my card. Please do the needful and help...

Hi,

I have made an online recharge to my no [protected] on 19th January 2013 of RS. 69. But I didn't received my recharge amount yet. My transaction detail is 19/01/2013 BIL/[protected]/Tata Docomo Refill/TATA DR INR 69.00. Kindly make an action and resolve my complaint soon.

Regards,
Aadesh Diwakar...

Sir,
mane mera mobile number [protected] nov month me reliance gsm se tata docomo me port karwaya tha or main 250 ka recharge 2 time karwa chuka hu iss sali company ne mere lagbhag 300 rs cut kar liye hain or custmur care par call ki too ve koi responce nahi dete hai unka too ek hi jawab hota h ki humne hi kisi link par click kiya hoga or cantant download kiya hai per aisa kuchha bhi nahi kiya hai ab too internet on karte hue bhi darr...

I am a Tata Docomo user living in Birati, Kolkata. I switched from Reliance telecom service to Tata Docomo as they were providing better plans. I am shocked to find that the connectivity is so 'damn' poor that whenever I make a call o receive one it gets dropped within 'a' minute! I have been compromising with this situation for the last six months hoping that the signal strength would improve, but now this has 'got...

I am using Tata Photon + for accessing internet.

I am paying my bills manually and punctually (without a single default or late payment) all these days. Because of some difficulties, I wanted to pay it through my bank. For this I required certain informations including the billing circle. I called the customer care where they asked me to visit the nearest shop which is far from my place.

I escalated it to the...

Hello sir, my sim PUK code has been blocked. my no is: [protected]. pl do it as soon as possible. thanx in advance....

[protected] is my kerala docomo number .. i am residing in nilambur municipality of malappuram. on 18th friday 2pm lost coverage here..towers gone..once filthy aircel thought we all free.. now its docmo s turn...can any one believe what we people in malappuram dist..suffers becuase of docomo.... any one please help us.......

I have recharged with 59 RCV on 16th jan 2013 for getting tata2tata free calling for 1 month. 3 days are spent but i m not getting the benefit of the voucher. My balance is deducted on every tata2tata outgoing call. I have called customer care so many times but the problem is not resolved.

Please help..
Dheeraj Sharma...

Hi.. I recharged my tata docomo mobile no: [protected] with special RC 300 BUT wrongly entered the mobile no as [protected] (Andhra Pradesh). Please refund my payment or recharge my mobile no: [protected] by 300 (special recharge).

Note: mobile no: [protected] belongs to Madhyapradesh.

Please contact me: [protected] / [protected]...

Hi,

Today on (19/01/2013) Rs. 21 has been deducted from my account as
activation charges for three day net plan, but when i have not
activated this pack. I already have my Rs. 250 plan activated to my
number. But why they have activated this Rs. 21 pack. Please refund my
amount as early as possible.

Thank you

Gautam Undale...

today I got message from docomo saying Hi!You have downloaded MusicValuePack at Rs10.79/-Non-renewable.Balance is Rs1.00 at[protected]:51PM.
I did not activate any pack or sent any sms. docomo duducting maney in a fraud way.
ashfaq sayed
mob no [protected]...

Dear Concern,
My name is Rahul Chitale. I am using Airtel Prepaid number [protected]. I registered request to port to Tata Docomo GSM on 09 January 2013. I got call from Airtel to confirm the same and I told that I am not interested in any offers and still wish to Port out. Now after 10 days still my number is not ported to Docomo. Whenever I contact Customer Care through Online Chat Support, I only get answer that My request is in...

I got a sms from docomo on 24th nov , 2012 at 11:18 am stating that " congratulations on your special benefit for full 90 days! enjoy 3gb data, 300 local tata-tata calls for next 90 days. T apply."
Based on the above sms I used data services which costed me extra around rs 12000/- . Earlier I got the same sms on number [protected] last november,2011 and I used the data and I have been not charged for that. But when this time...

Dear Sir,

This is to bring to Ur attention that i got a prepaid TATA DOCOMO number 7-8 days back from Hyderabad.After activation I had recharged of about 50/- Rs., I got a message the recharge is successfully and bal is 41.50/- rs. But when i checked my bal dialing to 15225 i got a message indicating that my bal is 0.00Rs/- . I called customer care than they informed me that my balance is negative 2800/- Rs Approx. I asked...

I'm customer of docomo having mobile no . -
[protected]
Further I want to inform that
I've made online recharge on
of
amount 500/- but I've not received
recharge value 585/-which was
assured by cust care executive on same
day as well same rcharge plan shown
on
it's website.

and IInd complain

I've subscribed for 28/-...

my tata docomo no. is [protected].On 29 dec 2012 i had activated 90rs 3G internet pack.I got a message that enjoy 600 mb of free internet(i.e 300+300) and i have that message as a proof.but i was given only 300mb of internet and rest they are not providing.When i contacted with the customer care they refused to give me the extra benefit of 300mb which they had promised at the time of activation.I have message in which they have clearly mentioned...

myself kiran joshi using tata docomo prepaid no.[protected],i have not activated any services but mobile company deducting daily rental from my balance.i have called so many times to customer care but every time they said this and that service active,now deactivating and will not charge but still deducting..i have visited docomo gallary at malad and their executive also confirmed me that no any service activated and told me from 24hrs it will...

Today, I got a call from Tata photon asking about my issue. As, i never get proper speed in this and have to talk to them again & again.
They never provide any solution, and now a days the customer care people are saying that they cannot take the complaint as they do not have the authority. I wonder why they are sitting if they cannot help customers.

Anyways, In today's call, the customer care person misbehaved...

My Tata docomo mobile number [protected] i lost my Tata docomo mobile account password
please help me to reset my Tara docomo account password...