[Resolved]  Tata Docomo — postpaid to prepaid conversion

postpaid no. — without my knowalge my no. have been TSP

dear sir/ madam


i umesh sharma my cell no. is [protected] the name of my self.
this no. hase been T S P without my knowalge because i left the job but i want my no.
in the normal plan
but company TSP my no. i want to pay all over dues nd countiune my number

TATA DOCOMO MOBILE — conversion from postpaid to prepaid

Subject: Conversion from postpaid to prepaidDear sir.madam, I am suhas E khamkar having your Tata Docomo connection [protected] and relationship no[protected] ask for activation of may service after paying all my dues on 28-sep-2012. I approached your Tata Gallery at Ghatkopar (w) for conversion of mobile facility from postpaid to prepaid. They told me conversion form could not be accepted until line got activated. We have sent a request,You have to visit gallery again. After 4-5 day when I visited the gallery they told line still not activated. The behaviour of the agents are really pathetic. Nobody has right answer to my queries. I believe either do have proper knowledged or don't have proper communication skill. After that I have got call from Tata number [protected] on[protected] regarding the confirmation of lines activation. I told them I want to convert my mobile service from postpaid to prepaid. They have sent a pick boy to take my necessary documents and filled form with dully signed and pasted photo. I have given him my all documents and Rs55.00 to conversion of service.Now my line got activated but it is still not converted into prepaid facility. Request yo to check the same and confirm. Otherwise have to approach consumer court for my rights.Note: Also note that my bill was sent on [protected]@yahoo.com instead of my correct email id [protected]@yahoo.comThanksSuhas[protected]But still my

Hi Suhas,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO

Dear Customer,

The Post to prepaid migration request is in process with the docket number[protected] and with resolution date as on 01-NOV-2012.

Thanks and Regards,
Customer Care
Tata DOCOMO

Hi Suhas,

kindly be informed that as per our records we found that the nmber is under TSP due to nonpayment on 4-Aug-2012 and you cleared the due on 28-Sep-2012. Hence, request for post to pre has been delayed on the same reason kindly request you to visit any of the nearest tata office for post to pre migartion request for earliest resolution


Thanks and Regards,
Customer Care
Tata DOCOMO

I am Geeta D Kulkarni want to convert my existing post paid Rs 250 plan to a prepaid connection of an equivalent plan or thereabouts. My Docomo Number is [protected]. Please do the needful at the earliest, with 3G internet.
Thanking you,
Mrs. Geeta D. Kulkarni

Please I want immdiate action..I am going our of station so there I need Internet

Please do at the earliast

...

please do fast

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