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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 340

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ImTinkuKhan
from Khidirpur, West Bengal
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BEST WORST AWARDS 2012

Address:Rangareddy, Andhra Pradesh

The Best Worst Award Of 2012 goes to TATA DOCOMO Prepaid Telecom Service due to following reasons:
1.Network Problem
2.Internet Browsing & Downloading Problem
3.Balance Deducation Problem
4.Automatic Service Activation
5.Poor Response from Customer Care etc.

I think that the Govt. should be cancelled their licence within two months if they dont progress their service....
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Ankit Goyal
from Pune, Maharashtra
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3G not working

Address:Pune, Maharashtra

Hi,
I have taken a Tata Docomo Postpaid SIM with Rs.1299 Plan. According to the plan, I should get 2GB 3G data free and unlimited 2G data. I called up the customer support asking for the 3G Settings for my Apple iPhone 3GS. They asked me to send a message with 1299 typed to 52270. I got a reply saying that "My phone does not support automatic settings and I have to contact Customer Support for Manual settings". I called up...
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hunnysingh1985
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC for clearance of adjusted amount for wrong produced bill

Address:Chandigarh, Chandigarh

sir,my docomo no is [protected], in sep 2011 i was conformed by custmer care that there is no roaming charges on internet(on net pack) when inquired by me as i had to go in roaming in october 2011. in december bill they charge total 2713/- rs for roaming on internet.. i was shocked when asked by i complained they were not accepting its their foult, i said custmer care to recordings that who give wrong information, and i would not pay for custmer...
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Archana Pathak H'bad
from Vidisha, Madhya Pradesh
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Unauthorised Deduction

Address:Hoshangabad, Madhya Pradesh

My Mobile Services provider is continuously activated & renewed the several short term paid services without my permission,When I contact to the service center it informed me no service is activated on this number pl. given my return the 60/- .pl.action....
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Address:Pune, Maharashtra

Hi,

My tata docomo number is [protected].

I have made a Special recharge of Rs 250 in which it was been told that you get the full talktime of Rs 250 and unlimited internet (whatever 3G data 1Gb and rest 2G) but today my balance has been deducted by Rs.60 from my main account ,I am trying to call customer care but my number has been blocked
Please let me know why the unnecessary deduction of Rs 60 has...
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Arvind_Ranchi
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted automatic subscription and balance deduction

Address:Ranchi, Jharkhand

I am a TATA DOCOMO customer from Ranchi, Jharkhand. My mobile number is: [protected] and email id is "[protected]@rediffmail.com"

I received an SMS saying "Hi! You have subscribed to mtv facts Pack at Rs.28.13 till 18/11/2012. To Stop, Dial 155223 or sms STOP FAC to 56060(Free).Current balance: INR 1.00 at[protected]:05 AM"

I immediately sent "STOP FAC" to 56060 to stop the subscription...
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ImTinkuKhan
from Khidirpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

8125367250: Balance Related Problem

Address:Rangareddy, Andhra Pradesh

Sir/Ma'm
With due respect & humble I beg to state that I'm Tinlu, a Docomo user. Today Rs.9.74/- has been deducated from [protected]. But I dont activate any service. I've told you this problem so many times. But why are you not solving this problem clearly?? Have you any word to reply??
If you dont return my balance within 12 hrs I've to make complaint against Tata Docomo to the TRAI.
br...
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C
chunzeb
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance refund

Address:Mahe, Puducherry

38rs deducted without permission..so please refund.....
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bhimu
from Bengaluru, Karnataka
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incoming calls

Address:Bagalkot, Karnataka

I wanted to know all my incoming calls so please give me...
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ImTinkuKhan
from Khidirpur, West Bengal
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Automatic service activation

Address:Andhra Pradesh

Hi..I'm Tinku, a Docomo user. I'm suffering from VAS Service activation without my permission for last two months & I told you that so many times but... So you are asked to deactivate all service shortly & not activate any service in future.
Tinku
Mob:[protected]...
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S
Sagathika
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i disconnect my photon+ still getting bill dukes

Address:South 24 Parganas, West Bengal

I have send more than 5 times disconnection mail to tataphoton +([protected]@tatadocomo.com and [protected]@tatatel.co.in)for my postpaid connection from 6the September for my connection number [protected] .but still they didnt disconnect my service and didn't even reply to it and sending me bill every months.
please help .I am out of India and not using this....
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A
abhiguru5
from Mysore, Karnataka
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false deduction of phone balance

Address:Madhya Pradesh

sir

i am using tata docomo sim phone no [protected] during surfing on 18/10/12 one add banner
appear and shown 99 rs pack than i immediately quit browser without touching add but still 99rs deducted from my main balance. On talking with customer care he forcing that i have touch the banner but i said i have not so he said that he will connect me to his senior but no body attended the call. This type of deduction happen...
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karthik shenoy
from Mumbai, Maharashtra
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lost my sim card please deactivate it

Address:Thane, Maharashtra

i have lost my SIM card so please deactivate it and lost my mobile with the sim card so please deactivate the sim my mobile no is [protected]. waiting for your reply please do the needful urgent requirements... please....
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R
rohit cb
from Mumbai, Maharashtra
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loss of money from my account balance

Address:Ernakulam, Kerala

it seems that whenever i access the internet on thecomputer ,unwanted services like pretty picture,fusion lounge and game destination are being automatically activated.my number is [protected] .my name is rohit .i have lost around 30 rs....
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ashamuee
from Mumbai, Maharashtra
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Tata docomo magic pack automatically activated---lost rs30

Address:Bangalore, Karnataka

Hi,

I am a prepaid customer of tata docomo-gsm. Recently, I got a message that rs30 have been deducted from my account for some magic sms pack, which I don't even know about. I got the service deactivated but my money is lost.

I will like that the phone company refund the concerned amount. I really don't understand why the phone company needs to rob people of their money.

Kindly look...
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S
sharmaak
from Mumbai, Maharashtra
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complaint against tata docomo for fake and wrong information

Address:Mathura, Uttar Pradesh

Respected sir
This is to inform you that I have Tata docomo prepaid no ([protected])
On 16.10.2012 (6:52)pm I have recharged my no by Rs 250 (Rs 250+1gb 3g data+unlimited 2g data) with transition id([protected])
But to my surprise even after having pack my main acc balance was deducted when I was surfing . Then I called upon customer care on 16/10/2012 (approximately at 12 o clock in night) . Then the customer care...
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S
shiva shankari
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Number deactivation

Address:Bangalore, Karnataka

Tata DOCOMO 1: Feedback~~M10790216

I have been insisting to cancel my Tata Docomo number due to bad quality and unprofessional customer service, but so far nothing has been done. As far as responce i received from the concern there were no clarity in the matter. Each response contradicts. I have wasted my time on this and I want to cancel this number.

I once again insist on cancellation of this number and need...
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aby01235
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TATA DOCOMO

Address:Bangalore, Karnataka

I am using TATA DOCOMO (CDMA & GMS). Their customer care service is the worst one

TATA DOCOMO GSM

today some WGW service got activated automatically deducting Rs 30. But customercare person said it wont be refunded. Then she told call will be diverted to some technical person who is not picking up the phone(i waited for 15 min).Afterward when we call to customer care, line will be busy for the whole day to...
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sharmilareddy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call barring deactivate

Address:Krishnagiri, Tamil Nadu

Hi,

I am very much disappointed with TATA Docomo service. My contact number is [protected].My out going call had been barred.Even my net is not working from past five days though i have net offer and balance. i have submitted All documents.

Then also i m not able to make outgoing calls, Every day i am calling to customer care but i am not getting any resolution. every time they tell within 24 hour it will be activated...
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Ahmed, Sajjad
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge of 501Rs successful but benefits not credited.

Hi,
I have made a online recharge of 501 RS and it showed successfull but the benifits not credited to account.

Below is the transation no of the recharge.

MSBI[protected]

When I call customer care line will be always busy. Plesae hehp me on this Let me know if you need more details....
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