[Resolved]  Tata Docomo — wrong deduction

My tatadocomo prepaid mobile no.[protected] I got my mobile recharge with rs.30/- on 27/05/10 at about 7 pm at that time balance was rs 5(approx) after recharge balance should be approx rs 30/ but it was showing rs. 25 / I ignore that.. in the morning i made a call for 7 minutes then balance become 0.0 my plan in 1paisa/sec . again on 28/05/10 i got recharge rs. 30/ again deducted rs. 20/ a message received thank you for down loading java game which is wrong this problem from last 2 days previously there was no problem. I talked to customer care three times they are telling you are using internet . I never activated internet as it is not atall required by me. can you help to short out my problem

I have been deducted 30 rs for the second time in two weeks and the company says that have activated some service so have been deducted rs. 30.i dont know which service and what is NGC. The msg that i received was from 52250 and it was " your subsribptibtion to NGC on Tata Docomo Dive in Wap has been auto renewed youve been charged Rs 30/-"

I believe this is where they are adjusting there cost of second billing.they are first in everything and i believe they want to be first movers in terms of cheating the customers.Iam bound to change my number just waiting for the number portability to take place.

i have been deducted 30 RS/-
i received a message from 52250 in that "your subscription to NGC IN TATA DOCOMO DIVE IN WAP services has auto renewed" had written.i evenly don't know about NGC.customer care also not giving appropriate information.some of them don't know about NGC.this is nothing but cheating customers.i want to change to another network with in short period

i have been deducted 30 RS/-
i received a message from 52250 in that "your subscription to NGC IN TATA DOCOMO DIVE IN WAP services has auto renewed" had written.i evenly don't know about NGC.customer care also not giving appropriate information.some of them don't know about NGC.this is nothing but cheating customers.i want to change to another network with in short period

wrong calls receiving please verify the number [protected]

I was charged 15 for some services,while browsing internet,I called Customer care, but dint get any satisfacotry answer. they told i have been charged for some chargeable site but i didnt do the same.i am very disappointed with your services.

sir a tata docomo no [protected] is disturbing me.please give the name and address of this number.plz send this information on my this yahoo id. [protected]@yahoo.com

Same was the case with me..Rs 44 approximately was deducted saying GPRS usage on 30 Nov 2010 early morning.. which i did not use.
I have launched a complaint. Did not find the customer care executives response convincing.

tomorrow i was doing online recharge of tata docomo by SBI debit card.my no.
that i was recharging is [protected].one time transaction was failed
and money has been returned.but,two transaction on[protected] and one
transaction on[protected] was not either not succeded nor the money
has been returned.both day the same no. was used.and no transaction id was provied.
details
phone no-[protected]
account-sbi jamshedpur
accout no.-[protected]

I am janani . whenever i recharge my balance is deducting for something which i didn't subscribe. refund my account for wrong deduction of aarthi service and ringtone alerts

mobile no..[protected]
name .. jatin
main docomo ka pay per site( 10/- facebook) use kar raha hu..
but mera surfing ka bhi charge lag raha hai...
cust. care se baat kari toh wo keh rahe hai ki.....
apne or koi site open ki hai..or maine.. senior se bhi baat kar chuka hu..
lekin wo meri baat maan ne tayar nahi hai.. mere
Rs-2.70, 70, 1.80, 1.80 & 10 paise deduct hue hai...
pls...meri complaint darj kare,,,,
apki ati kirpya hogi .
"Dhanyawaad"

After every recharge of full talktime.Docomo activates some pack on my mobile no.[protected] every month.After calling c.c. They give useless coment.this month they activate TIME PASS GAME pack.so plz take serious action on docomo.

Your reaponce is good to first complaint. I have another complaint regarding my another no[protected]. Firstly I have activated 51 rupee plan on my number.but I have to cancel that plan and want to active new plan of 94.so I me trying to recharge with special recharge of11 rupees.but everytime when I am recharges then the retailer got message"recharge is not available for your no".Till I tried 4 retailer this is suggested by your customer care.and they also give me complaint no.PER [protected] which would be solved on 7/8/2011 at 1.30pm. Then also I am trying to recharge but same problem persist. Every time after calling c.c.reaponce was bad.so please take action on this complaint as early as possible.

Tata Docomo — Wrongly debit charges for games,internet etc.

Dear Sir/Madam,

I had tired from service of Tat Docomo because they are wrongly debited charges from my account many times. I had already talked with customer care exe. then Seniour Person, also mail to Nodal Officer of Gujarat but still no any satisfied reply given by Tata Docomo.

Thanks & Regards,
Yogesh ladani
[protected]

They are cheater, same problem with me also. I'm moving to vodafone.

my account got debited for an amount of Rs 84 whereas it should actually get debited for Rs 21 only.when i called customer care they have credited my account with Rs 42 whereas i should be refunded Rs 63.this is due to multiple debits in my account.kindly refund the amount

Dear Madhuri,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Mobile No. [protected]
Tata Docomo has activated CallerTune without my consent on[protected]. They have deducted 45 rupees and I got a message that more balance could not be deducted due to insufficient balance. I was having 68Rs. in the account in the morning and barely used my cell for calling.(Though I got few Promotional calls from Tata Docomo which I rejected.)
Tata Docomo is charging liking anything as I use this number as a DATA CARD for specific internet uses. I recharged my number with 246 Rs. Recharge which was giving 600MB data free with 150Rs. calling value. I didn't got the data usage as per TATA DOCOMO USSD. I am being charged for 3G Internet as per their regular plan instead.

TATA DOCOMO is looting its customer like anything. They are using unfair techniques/methods to snatch hard earned money of poor customers.

My rs deducted of 52, just bcoz i send 52 sms as i have subscrbed sms pack for 1 month for rs of 22 in that case i can send 100 sms per day. Reason given by docomo was i sent mms, but i sent more than 160 character at a time, even i have saved that message which shows sms not mms

Hi Wasim,

Please be informed that upon checking with our records no wrong deductions have been found. Hence we are unable to process your request of refund. Also be informed that as per our records there is no VAS pack activated in your number.


Thanks and Regards
Customer Care
Tata DOCOMO.