Tata DoCoMo Complaints & Reviews

My mobile number is [protected].SMS from58888 have been coming in my number. and it costs me Rs.5 per day.I want to stop the service and cancel my account from wap.indiatimes.com.

Thank you ,with regards,
Pabitra Sarkar

i have TATA DOCOMO prepaid no. (+91-[protected]). For last few days i am getting service messages from 523455 that my service of horoscope is renewed for the week and amount of Rs. 10 was deducted from my balance account. in this way till now Rs. 60 was deducted from my account. I have also filed the complaints on TATA docomo website ( Complaint no.500583) on 13th may 2012, but till now i havn't got any call or mail from them.
Please check in this matter.

Thanks

Paras Gupta
+91-[protected]

TATA Docomo enabled an "call me" tunes by themself automatically through their backend without my permission. Then they charged me 120 Rupees. When i called the customer care on 11 May 2012 they admited that they enabled it through backed process. When they said if you press any button when recieving an advts sms and press certain number it automatically makes an acceptance of the service and charges me. This is not specified in the SMS nor the customer is aware of it. How SICK this is. Looting money from public.
Then they reimbursed me 30 Rupees immediatly. Saying the remaining amount would get credited back to me by 1pm the same day. unfortunatly it did not happen, again when i called up they said it will come 24 hours. nothing turned up in 24 hours. Again when i called the customer care they put me on HOLD for 30 minutes and post that they said they will reimburse my 90 rupess in 24 hours. it did not happen. Today its 14th May 2012. Still my money has not come. Now if i call the customer care they dont pickup the call. rejecting my call saying "connecting to the customer care.......all lines are busy" and disconnects. Whereas when i called from my other DOCOMO number the call goes through easily everytime. They BLOCKED my sim to not call the customer care. Are we living in this life under hitler rule????? how can they bar me from not calling the customer care???? this is SICK...and i will never take any of TATA products from now on in my life. Even if that [protected]@#@#$# RATAN TATA falls to my feet i will not take his [censored]#@ product. Bloody TATA FCKOUM return back my money asholes.

Dear Manager,

I had taken a Tata Docomo SIM in June, 2010 and submitted the documents then to activate the connection. Then my application was accepted and my number [protected] was activated. However, in Dec 2011, I received an SMS from Tata Docomo saying that the documents I had submitted initially were invalid and I was asked to resubmit the documents. I did so and was assured that this thing will not happen in the future. But then again, on 2nd May, I received another notification to submit my documents again even though the details and documents I had provided were valid and correct. Its like we have to keep submitting the documents again and again to be subscribed to the connection. This is really frustrating and annoying and is degrading the brand of Tata Docomo in the eyes of the customers. I called Customer care thrice. First two times, they assured me that my connection would be reactivated within 6 hrs. But nothing of that sort happened. Instead, my number was altogether disconnected from service. Due to some emergencies, I was out of station and could not submit the documents to keep the connection on. I had assured the Customer Care guys that I would resubmit the documents upon my arrival in Bangalore, if required, by Tuesday but no action was taken for the same and my number was disonnected from service. I missed many official calls because of this. Also, I had around Rs. 150 in the number [protected] which again has got lapsed.

I had registered a complaint #495419 for this. However, I havent received any response from Tata Docomo and already 7 days have passed since I registered the complaint.

This is indeed very frustrating and customer's requests are not being catered to properly. And this is diminishing the image of Tata Docomo. In my case, I would like the balance (around Rs. 150) in my account to be refunded back to me before the service was disonnected. Please reach out to me incase of any queries.

Alternate Number - [protected]

I want to block sms and call from [protected]

Sir
I am Prosenjit Nandi.my passport file number is w-524325. I have submit my passport form with document on 1 November 2011. my police verification have been cleared . I saw my passport was dispatched on 10 April 2012 on Internet. Seven month already cleared, but I have not get my passport. So I request to you that please give my passport urgently..

tata docomo provider has started some video alert service on my cell on its own which deducts 1 rupee everyday from my balance.
i have tried all means of communicating customer care but the response is not satisfactory; they are by all means not unsubscribing or deactivating my service. i have not recharged since then and i m thinking of portability option or will stop using this number. MY number is [protected]. so please if possible then do the need full action.

I have been using the network from past 2-3 years and now a days, unnecessary deduction from my main balance is done by the company. I have complaint about it several times but the response from the company is not good as per there adds shown in the television is totally fake. There is some problem in there system or they are the problem who automatically activates services on my number and deducts by balance. My mobile no. is [protected]

Hello,
I recently Recharged Rs.65 Internet Pack from Recharge Card but i only get 1GB But in the card that shows 2.5GB why i don't get 2.5GB If Docomo change there Internet Data Plan without telling us so what is our fault.
That was not our Fault So, Please Give me my 2.5GB Full Data Balance.
Mobile No. [protected]
Email - akash.[protected]@gmail.com
Recharge Card Details :
Scratch No. - [protected]
Serial No.[protected]

I use Data Card (MMX200G) to connect to internet So Please Email me because i can't answer your Call.

I am trying to recharge my TATA DOCOMO number starting with 7276656... (Maha and Goa Circle) using tata docomo's website. I want to recharge with TATA DOCOMO's SmartLife Plan of Rs. 246 (600MB 3G Data+250mins 30 days validity). However when I click on 'Buy Now', the website redirects to another page which has different recharge options.

NONE of the SmartLife packs shown on the page "http://www.tatadocomo.com/smart-life-plans.aspx" are rechargeable. Every time I message "3GL" to 53333, I get a reply: "Regret inconvinience[sic] please try after some time. Please call 121 for help."

TATA DOCOMO is cheating its customers with false promises of 3G data packs bundled with minutes.

One service (IPL TATA DOCOMO 2G WAP) had been activeted automaticaly on my mobile on 8th may. I informed customar care and asked them to stop the service, every day they are assuring me that the service will deactive on next 24 hours but it is not happening so and deducting Rs. 5 per day from my balance. My mobile no is [protected].
So my request to you stop the service and refund me the deducted balance.
Regards,
Mrinal Talukder.
Email- mrinal.[protected]@gmail.com.

My name is Paritosh Hazra and my TATA Docomo No. is [protected]. I have been suffering from the same problem as Mohit. I was subscribed to this unwanted IPL on TATA GSM 2G WAP service on probably 8th May, 2012 in my above mentioned no. From that day till date Everyday I am being charged a Rs.5/-. I have contacted TATA Docomo Customer Care several times for helping me out and also tried TATA Docomo automatic activation Deactivation system. But got no results. Then I wrote a mail to the Nodal Officer of TATA Docomo, Kolkata and also [protected]@tatadocomo.com on 10.05.2012. As per there responce time within 48 hrs. on 12.05.2012, I got my an amount of Rs.20/- as balance return from TATA Docomo and also got a mail where I was assured that this unwanted service will be unsubscribed within 24hrs. I was very glad to know that. But the very next day the same thing happened again and I am still suffering from that unwanted service and a continious balance deduction.

I want to complain against such Telecom Companies who promise to provide service with no extra unwanted cost. But ultimately they are providing worsed services may be they even do not know. I wish Govt. should pass a bill to punish or cancel registration of such companies who harazes their customers. I want all my balance in return which have been unwantedly deducted from my balance from 12.05.2012 till date and on.

Hope I will get help from your end.

Thank You

TATA DOCOMO signal is very bad at Electronic city phase 2 - Ananda reddy layout- near TCS and Mahindra satyam, bangalore. Some time No Network available of DOCOMO.

Tried to contact customer care.. but there is no response.

I really felt very bad experience particularly in this area.

Sir, I have recharged with Rs65 which is recharged succesful, I recieved a messege that you got 2.5 GB data for 30 days but I have recieved only 1GB data....Sir plz help me..my no. is [protected] & my email ID is [protected]@india.com.

sir,
i am online mobile recharge my net banking through billdesk payment but my mobile recharge is not succesful my no [protected] your company is very poor your customer care is not listen my complain. sir i hope me check me and you through my mobile recharge.

my mobile no is [protected] but i cannot connect internet on my samsung galaxy y handset,please help me...

Dear Sir,
I want to complain against tata docomo for activating subscription to IPL WAP which I never asked for. Every time I call the customer care they deactivate it but it gets renewed again. I am fed up of this now. Till now I have called the customer care atleast 4-5 times. There is no permanent solution they can provide.They subscription is through a site called wap.indiatimes.com which I never visited.
My mobile no is [protected]. Please look into the matter soon.
Thank You!

INSPITE OF VARIOUS COMPLAINTS ON 121 AND ALSO APPLIED FOR DND SERVICE, THE TATA DOCOMO SERVICE PROVIDER IS DEBITING RS.1 DAILY FROM OUR BALANCE. WHEN TALKED TO CUSTOMER CARE EXECUTIVE, HE ASSURED TO RETURN RS.10/- BALANCE IMMEDIATELY.BUT TILL DATE WE HAVE NOT RECEIVED RS.10/- BALANCE. ALSO WE HAVE ASKED FOR GPRS SETTING FOR OUR MICROMAX DONGAL 3G VARIOUS TIMES. BUT TILL DATE NOTHING HAVE BEEN DONE IN THIS REGARD. KINDLY CREDIT THE BALANCE OF RS.10/- IMMEDIATELY AND ALSO SEND US GPRS DONGAL SETTING FOR OUR MICROMAX 3 G DONGAL IMMEDIATELY ON MY MOBILE NO.[protected]

SIR, My sim number is [protected] i have submitted all my documents to the distributors and he says that i have sent the document to company but from last 8 days my sim services are stopped and even though in emergency customer service is also not working so it is very needful to me do it as early as possible

Myself raval jignesh and my docomo no. is [protected] .
the service named 'music mall' activated on 5 may'12,since that day i m trying to deactivate,i called customer care 13 times,all he assured me that the service has been deactivated,but it was continued and daily Rs 5/- is charging from my a/c..i tried many times but i wasn't successful. someone plz help me before i trnsfar this sim