Tata DoCoMo Complaints & Reviews

TATA Docomo enabled an "call me" tunes by themself automatically through their backend without my permission. Then they charged me 120 Rupees. When i called the customer care on 11 May 2012 they admited that they enabled it through backed process. When they said if you press any button when recieving an advts sms and press certain number it automatically makes an acceptance of the service and charges me. This is not specified in...

Dear Manager,

I had taken a Tata Docomo SIM in June, 2010 and submitted the documents then to activate the connection. Then my application was accepted and my number [protected] was activated. However, in Dec 2011, I received an SMS from Tata Docomo saying that the documents I had submitted initially were invalid and I was asked to resubmit the documents. I did so and was assured that this thing will not happen in the future....

I want to block sms and call from [protected]...

Sir
I am Prosenjit Nandi.my passport file number is w-524325. I have submit my passport form with document on 1 November 2011. my police verification have been cleared . I saw my passport was dispatched on 10 April 2012 on Internet. Seven month already cleared, but I have not get my passport. So I request to you that please give my passport urgently.....

tata docomo provider has started some video alert service on my cell on its own which deducts 1 rupee everyday from my balance.
i have tried all means of communicating customer care but the response is not satisfactory; they are by all means not unsubscribing or deactivating my service. i have not recharged since then and i m thinking of portability option or will stop using this number. MY number is [protected]. so please if possible...

I have been using the network from past 2-3 years and now a days, unnecessary deduction from my main balance is done by the company. I have complaint about it several times but the response from the company is not good as per there adds shown in the television is totally fake. There is some problem in there system or they are the problem who automatically activates services on my number and deducts by balance. My mobile no. is [protected]...

Hello,
I recently Recharged Rs.65 Internet Pack from Recharge Card but i only get 1GB But in the card that shows 2.5GB why i don't get 2.5GB If Docomo change there Internet Data Plan without telling us so what is our fault.
That was not our Fault So, Please Give me my 2.5GB Full Data Balance.
Mobile No. [protected]
Email - akash.[protected]@gmail.com
Recharge Card Details :
Scratch No.[protected]...

I am trying to recharge my TATA DOCOMO number starting with 7276656... (Maha and Goa Circle) using tata docomo's website. I want to recharge with TATA DOCOMO's SmartLife Plan of Rs. 246 (600MB 3G Data+250mins 30 days validity). However when I click on 'Buy Now', the website redirects to another page which has different recharge options.

NONE of the SmartLife packs shown on the page "http://www.tatadocomo.com/smart-life-plans.aspx"...

One service (IPL TATA DOCOMO 2G WAP) had been activeted automaticaly on my mobile on 8th may. I informed customar care and asked them to stop the service, every day they are assuring me that the service will deactive on next 24 hours but it is not happening so and deducting Rs. 5 per day from my balance. My mobile no is [protected].
So my request to you stop the service and refund me the deducted balance.
Regards,
Mrinal...

My name is Paritosh Hazra and my TATA Docomo No. is [protected]. I have been suffering from the same problem as Mohit. I was subscribed to this unwanted IPL on TATA GSM 2G WAP service on probably 8th May, 2012 in my above mentioned no. From that day till date Everyday I am being charged a Rs.5/-. I have contacted TATA Docomo Customer Care several times for helping me out and also tried TATA Docomo automatic activation Deactivation system....

TATA DOCOMO signal is very bad at Electronic city phase 2 - Ananda reddy layout- near TCS and Mahindra satyam, bangalore. Some time No Network available of DOCOMO.

Tried to contact customer care.. but there is no response.

I really felt very bad experience particularly in this area....

Sir, I have recharged with Rs65 which is recharged succesful, I recieved a messege that you got 2.5 GB data for 30 days but I have recieved only 1GB data....Sir plz help me..my no. is [protected] & my email ID is [protected]@india.com....

sir,
i am online mobile recharge my net banking through billdesk payment but my mobile recharge is not succesful my no [protected] your company is very poor your customer care is not listen my complain. sir i hope me check me and you through my mobile recharge....

my mobile no is [protected] but i cannot connect internet on my samsung galaxy y handset,please help me......

Dear Sir,
I want to complain against tata docomo for activating subscription to IPL WAP which I never asked for. Every time I call the customer care they deactivate it but it gets renewed again. I am fed up of this now. Till now I have called the customer care atleast 4-5 times. There is no permanent solution they can provide.They subscription is through a site called wap.indiatimes.com which I never visited.
My mobile no...

INSPITE OF VARIOUS COMPLAINTS ON 121 AND ALSO APPLIED FOR DND SERVICE, THE TATA DOCOMO SERVICE PROVIDER IS DEBITING RS.1 DAILY FROM OUR BALANCE. WHEN TALKED TO CUSTOMER CARE EXECUTIVE, HE ASSURED TO RETURN RS.10/- BALANCE IMMEDIATELY.BUT TILL DATE WE HAVE NOT RECEIVED RS.10/- BALANCE. ALSO WE HAVE ASKED FOR GPRS SETTING FOR OUR MICROMAX DONGAL 3G VARIOUS TIMES. BUT TILL DATE NOTHING HAVE BEEN DONE IN THIS REGARD. KINDLY CREDIT THE BALANCE...

SIR, My sim number is [protected] i have submitted all my documents to the distributors and he says that i have sent the document to company but from last 8 days my sim services are stopped and even though in emergency customer service is also not working so it is very needful to me do it as early as possible...

Myself raval jignesh and my docomo no. is [protected] .
the service named 'music mall' activated on 5 may'12,since that day i m trying to deactivate,i called customer care 13 times,all he assured me that the service has been deactivated,but it was continued and daily Rs 5/- is charging from my a/c..i tried many times but i wasn't successful. someone plz help me before i trnsfar this sim...

Since past few months i have been having trouble sending messages from my tata docomo sim.
this problem occurs once every month for three days.

this time it exceeded that time.
i have tried all preliminary steps like restarting the phone and checking message centre number.
i also tried this sim in another phone but the problems still remains.

i was given a call from tata docomo executive...

On 9th May'2012 the IPL service was activated in my mobile [protected] without letting me know and since then Rs 5 has been charged everyday. I complained yesterday 10/5/2012 at 198 but they said they can't stop the service, and asked me to do it through the divein portal where the my A/c link doesn't work. The number given 155223 for deactivation says no service activated against my number. I called 198 again today and they...