Tata DoCoMo Complaints & Reviews

Name: Aditya Shukla

DEL NO:[protected], ACCOUNT ID:[protected]



I purchased a Tata Photon when i shifted my house in Gurgaon as the Airtel Broadband lines were not there in my area. I paid almost all the bill on time and sometimes i used to be out of station so used to miss the Bill due date however later when i used to return to Gurgaon and found that my bill is due then i used to pay that...

I recharged below number online [protected]. Find the transaction id -
MSPD[protected]. . My bank has 246/- deducted , transaction successful but 3G balance shows NIL, not only this they have invcompetent staff, they cant attend queries put you on hold for 45mins and then no call back. Kindly challenges their ads , they are lying to customers, fraud. Not first time, even on 3 May same thing happened. Please save customers from such cheats....

Dear TataDocomo Customer Care Team,

I am subscriber of Prepaid TataDocomo and my number is [protected]. On 17 May 2012 I have activated GPRS pack of Rs 95 in which the facility of 4 GB GPRS are giving to customer. After successful recharge from my mobile I have received one message in which I was informed the the we are giving your benift of 4 Gb GPRS balance for 30 days and when I checked...

I the user of tata docomo from octember 2010 specialy i use 27rs and 23 rs offer in this offers we are paying monthly rental again this company is chargeing daily rental it is in TRIA regulations plese clarify my doit...

Hi,

This is bala. My docomo number is [protected]. I have recharged RC 65 which gives us 2.5 gprs balance. Before that I have checked about the offers in tata docomo website to confirm the offer. The website says for 65 rupees you will get 2.5 gb gprs balance. I went to retail shop and make this recharge. But I got only 1gb data. I called to customer care (121) and asked about the offers.. He gave another number(522227). I...

The Web based tool to see the data usage show zero usage (see that screen shot attached)
But the bill charged is Rs. 2829.

Tata Photon customer service says as per there records, it has 5GB usage and hence the Rs. 2829 bill

Inspite of showing the snapshot of the data usage from the tata photon web gui, Tata Photon folks are calling several times for the payment, its a head ache.

I have closed...

I just cant believe that how a network can cheat a customer like this..
Tata docomo cheating customers of kerala by providing wrong information about 3G offer..
i will tell the matter ,
after i called my friend,as usual i saw the balance notification,with that i saw 3G offers too
Rs39 for 500MB 3G and Rs91 for 1GB 3G data..
after seeing that offer,today i have recharged by Rs39 ...but i got the message that...

I regret to inform you that the kind of service provided by Tata Docomo is very much unsatisfactory. The speed given in 2G is only about 1 to 4 Kb/s which is really irritating, i am not getting at all for what i am paying for. Moreover it takes me nearly 40 Min's to connect customer care & after that an executive can't speak English & told me that system is not working(he told me to call after 4hrs) as i asked him that which...

My docomo number is [protected] I recently recharge my number with Rs 46 Pack for roaming for 60 days through rechargeitnow.com and recharge was successful and i got a conformation message from docomo mentioning pack activated for roaming for 60 days with transaction id [protected].
I contacted customer care but they don't have answer they just say they can't do anything and just cut the call.Now all docmo relationship...

Hello sir/ madam,

I am getting calls from unknown number at midnights and afternoon in my home mobile.

I am getting calls from [protected] at 1.00 o clock midnight

I am getting calls from [protected] at 1.00 o clock midnight

Kindly take a necessity action....

Sir, I have applied for mnp to change from tata docomo to airtel (mobile no.[protected]) on 23 april 2012, "(generated on 22 april 2012 and valid upto 07 may 2012). I have submitted all the required documents to airtel dealer and received a mnp sim, he said that the sim would be activated in 7 days. I received a message from airtel, on 23 april 2012 that "the application is under processing", but till now the sim was not activated....

I have created a prepaid account on TATA Docomo website.
I have forgotten the password.
When I clicked forgot password link, it is asking for hint question and mothers maiden name.
I have forgotten both questions answer.
Can you please tell me how to recover the password?

My number is [protected]...

there has been an unwanted subscription to ipl on my tata docomo mobile connection under the name 'IPL on TATA GSM 2G WAP' and consequently Rs. 5/- per day is being reduced from the balance since 8th May 2012. In the message a toll free number has been given to deactivate the service 155223 but is of no help. Today I have called in customer care and someone named Nandita received that call and told me that thre is no such subscription....

I have filed 3 complaints with Tata Docomo for the number [protected]. Complaint numbers are : 503090, 502210, 501281. They have happily closed the complaint saying that when 3G pack is activated, 2G will automatically get deactivated. Big cheats, I have filed a complaint with the appellate . Please look into the issue, I will not accept this thing of 2G getting automatically deactivated. Furthermore, the customer care people are big cheats....

My name is Swapan Kumar Kundu & my no is [protected]. have been suffering from the same problem as Mohit & Paritosh. I was subscribed to this unwanted IPL on TATA GSM 2G WAP service on probably 11th May, 2012. From that day till date Everyday I am being charged a Rs.5/-. I have contacted TATA DOCOMO customer care officer Jayanta Das,Sanjoy Sharma.. As per there responsee time within 48 hrs. on 12.05.2012, I got my an amount of Rs.10/-...

My num: [protected] (karnataka)
Alternate num: [protected]


failed to receive any calls in roaming, even after registered a complaint regarding this issue....no action has been taken.
first they told that there is technical server issue and in the same chat they told visit to your nearest outlet...what does it mean..??
that they are not interested in their customer...its been almost 4years i am using...

Tata Docomo is cheating their customers.. They Give Higher amount of data but at such slow speed that we can not consume it, though we do continuous downloading for a month.

Lets see.. Rs. 149/- Pack = 8GB = 8388608 MegaBytes = [protected] KiloBytes for a month, and now we want to consume it..
to consume it in one month - we need to consume 8196MB/30days = 273.[protected] MB per 24 hours.

We assume that...

Hi,
my tata docomo 3g number is [protected] and in the month of FEB my 3g connection was disconnected for a month bcoz of the network issue from docomo tower side.but they generated bill of that month.i raised complaint and many times visited at tata docomo service outlet but this issue is not yet resolved bcoz of that every month when new bill is generating my service is getting disconneted .Also i got a call in the march month that...

My mobile number is [protected].SMS from58888 have been coming in my number. and it costs me Rs.5 per day.I want to stop the service and cancel my account from wap.indiatimes.com.

Thank you ,with regards,
Pabitra Sarkar...

i have TATA DOCOMO prepaid no. (+91-[protected]). For last few days i am getting service messages from 523455 that my service of horoscope is renewed for the week and amount of Rs. 10 was deducted from my balance account. in this way till now Rs. 60 was deducted from my account. I have also filed the complaints on TATA docomo website ( Complaint no.500583) on 13th may 2012, but till now i havn't got any call or mail from them.
Please...