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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 383

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A
Ankit
from Hyderabad, Telangana
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SIM DEACTIVATED - RESUBMIT DOCUMENTS

Address:Bangalore, Karnataka

I was a happy user of tata docomo for almost one year and was very happy to have migrated from airtel to docomo one year back

I had submitted all the required documents at the main office of tata docomo in koramangala Hosur road at the time of migration around June-July last year.
(RESUBMITTING DOCUMENTS WAS ONE OF THE MAIN REASONS FOR THE MIGRATION)

Now nearly after one year in last month (april) i am...
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A
Arindam Sardar
from Chennai, Tamil Nadu
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To deactivate VOV service

Address:Kanchipuram, Tamil Nadu

I have a tata docomo service No [protected], I am getting a message with heading SHFWAP saying 'Your subscription to TATA DOCOMO Daily VOV Subscription has been renewed. You've been charged Rs. 5.0/-.'
But i never subscribed to this service.
I have called the provided number 155223 to unsubscribe, but it is saying you have not subscribed to any services. It is reducing Rs. 5/- daily.
Please deactivate...
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M
manojrs
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNFAIR SERVICE ACTIVATION

Address:Bangalore Rural, Karnataka

My cell number is [protected].Daily I get a message from TD-NETWAP stating the Cineone alert of the day with some hyperlink. I have not subscribed for the service. Daily 1 or 2 Rs is being deducted for it.It doesn't even have a unsubscribing link.I had not subscribed for this service. It just activated automatically a month ago.I contacted the customer care around 4 times this month,but every time i request them to unsubscribe me from...
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P
Pravin Pawar
from Mangalore, Karnataka
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DOCOMO Recharge issues

Address:Pune, Maharashtra

TATA CDMA Complaint No : 492172
Dear Sir, My docomo CDMA# is [protected], When I purchased this card, retailed charged me Rs.100. He put initial charge on Rs.58 and told me that I will get Rs.40 talk time.

After waiting 4-5 days, I never got any talk time. when I called call center they told me this scheme is closed now and as I charged for Rs.58, I need to recharge min.Rs 50 and I will get double talk time. I again...
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R
rahulkcjain
from Bengaluru, Karnataka
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3G Network Issue

Address:Pune, Maharashtra

Hello Sir/Madam

On the 26th of April, I had recharged my account for Rs.246 i.e a 3G SmartLife
plan which gives me a bundled usage of 3G data and calling minutes.

But after recharging, when I switched my mobile phone to the 3G mode, I am
unable to get network.

The mobile only displays the 3G icon but network is completely unavailable.
I even tried to search for the network...
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F
fahimassadi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3g not working on Ipad

Address:Karnataka

I purchased a 3G SIM card from the TATA DoCoMo store yesterday in Bangalore.

The MSIDN#: [protected] Per the instructions from your rep, I had recharged for Rs. 109 which he said is valid for 30 days or 2 Gb for the first month.
After putting the Micro SIM into my IPAD, while it shows TATA DOCOMO 3G, when I try to browse the internet – it gives me an error message saying – “Could not activate cellular data network....
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T
TarunGupta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

live astro subscription

Address:Maharashtra

sir,
my tata docomo no. is [protected].
I received a message which states that i have subscribed to live astro which i never did.Rs 10 got deducted from my balance.It also stated that the service will be renewed on 9/5/12.
Please stop this service and provide me with a rs 10 recharge....
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S
sanjit_golchha
from Indore, Madhya Pradesh
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proudly deduction of balance

Address:Indore, Madhya Pradesh

Dear sir i had docomo no[protected] since last approximtelly 3 year.Due to their marketing mypia my mind set converted prepaid to postpaid connection .But due to their customer decentric practise like paid service activated without explicit consent of me and billed lumsums i need to replace my plan immediatelly.After great troublesome time i able to miggated it from postpaid to prepaid.Now i stranged that my privillage user benefit taken off...
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D
Dilip Ganpat Mahadik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing & discontinuation of phone number

Address:Maharashtra

Sir,
I personally visited in Gallary of Tata Docomo on 14th March 2012 at near to Vashi Railway Station and requested to stop internet service & all other value added service of my mobile no.[protected] instated of this i received bill dated 25/3/2012 for the period of 23/2/12 to 22/3/2012 of value added service charges debited (Tata docomo dive in-VAS) from 14th March 2012 to 22/3/2012 Rs. 5/- per daily.The same complaint was also...
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Address:Raigad, Maharashtra

i did 200rs recharge on my mbl no [protected] through tata docomo website using net banking. They deducted that amount immediatly from my account but its been 3 days that i am about to get balance on my number.

i called customer care and they asked me drop email to them instead of giving money back.After sending an email they replied me to wait till 8th may.

What shall i do till that time with sim card. better...
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A
akbar2me
from Mumbai, Maharashtra
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Unwanted Activations

Address:Mumbai City, Maharashtra

Please deactivate Hollywood Sizzlers and subwaphwsizzlers TATA GSM 2G WAP from my no.[protected]. I've lost nearly more than Rs. 100 since the past one month for unwanted activations. The customer service at the Tata Docomo Gallery tells me to activate DND to avoid it. I just don't understand how will it affect....
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G
gurpal91
from Dirba, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Freeze And no call & messages

Address:Kapurthala, Punjab

Hello i am Gurpal From Kapurthala Punjab my no. is [protected] i bought my sim 2 years before....
But Now Before 2 Days my phone get freezes or hangs when i put my TATA Docomo sim card in it my mobile is nokia n73 and only now i can receive messages and no messages i can send and i cant make and receives call....what is the problem with my sim card??...
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Abhilash Onathara
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Unnecessary balance reduction

Address:Thiruvananthapuram, Kerala

Sir,
I am an B.Tech student in kerala. I had been using Tata docomo gsm sim for last 2 years. There were no problem at first but suddenly from the month of march the operator starting reducing balance of no reasons. Whenever i tried to complain the customer care executive either say some unusual reasons or they disconnect the call and whenever i tried to call for a second time in a day they would not connect to the customer care executiue....
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A
Avinash A
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet modem not working

Hi,

My friend is facing problems with her tata photon internet since the past 5 days. It is throwing an error 678. She has complained to customer care but since the past 4 days they are saying that the issue will get resolved in a day

Kindly sort out this problem ASAP....
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P
pooja8120
from Chennai, Tamil Nadu
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blocking of sim card

Address:Chennai, Tamil Nadu

respected sir ,
my mobile has been stolen so i kindly request you to block my sim card. my mobile no is +91 [protected].
thanking you ,
with regards ,
...
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E
erosaro
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

juice up pack charged. Plan not activated.

Address:Salem, Tamil Nadu

SIR, I charge juice up pack Rs.123 on 1-3-2012 in tata docomo prepaid connection. That plan is, all other mobile outgoing calls getting 1 paise per 2 seconds. All docomo to docomo out going calls will charge 1 paise per 6 seconds. from[protected] all calls charged me 1 paise per 2 seconds including tata docomo numbers also. for this problem i talk tata docomo customer care officers seven times.NO respective action from TATA DOCOMO customer...
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A
Atul.B
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Massive Cheat in post paid billing

Address:Pune, Maharashtra

TATA-DOCOMO is doing massive cheat in post paid billing calculation.

I am TATA-DOCOMO post paid user since 3-4 months and I found following in post paid billing calculation

For month of JAN-2012 my current charges are 111.51 which is rounded to 112 (still I am ok with rounding value) and I paid the 112 amount.

But for month of FEB-2012 my current charges are 109.53 which is rounded to 110. As I...
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R
Ravi Bhopariya
from Jahazpur, Rajasthan
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Dear SIR, please give me call detail this phone number 7737827804

Address:Ajmer, Rajasthan

Dear sir,
please give me all call detail for this phone number ([protected]) today this site....
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I
ih99852
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repeated missed calls By a "Police station clerk!!"

Address:Dakshina Kannada, Karnataka

Sir,

I am from surathkal, Mangalore. I had applied for passport before few weeks. I am a female student staying away from home and living in hostel. I recently got a phone call from my native police station to come for verification of the permanent address. After I finished police verification there I used to get missed calls from this number [protected].

One fine day the person gave long ring and to my surprise...
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M
Mr Gupta
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service quality - connectivity + call center

Address:Hyderabad, Andhra Pradesh

I have tried to reach TATA DoCoMo dozens of times - unsuccessfully !!!! And am now determined to escalate this as I have saturated all my frustration levels....

Quote -

I am trying EVERY way to reach you guys.

I have entered my complain details 3 times and each time, I get an error message after submitting.

I think your program is made to discard ALL COMPLAINTS.
br...
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