Tata DoCoMo Complaints & Reviews

I am using tata indicom (now docomo) since 2007, just converted postpaid to prepaid. After migrating to prepaid, i am facing several issues and unprofessional dealing by your customer care executives. I have recharged 49 rupees International pack two times from your own tata docomo website with reference number [protected] and [protected] respectively on different dates but i have not received benefits of the pack and isd call was still...

My plan is 2 Mbps unlimited usage plan for Rs.1399 per month but Tata Docomo has billed me with additional amount.
many mails have been marked to their customer care but till date they have not resolved the matter....

Dear sir,
mera mobile no [protected] hai jo ki mai 2008 me tata ndicom com. se post paid me lia tha. 2010 me mani es no. ko pre paid kara lia. sir 20/04/2012 ko maine es no ko recharg karaya tha last. or mai es no. ko lagatar use kar raha tha abhi tak. 22/04/2012 ko mera no company ne mere se swap kar ke ke kisi or kopost paid me isse kar dia. jis no ko mai apne sare kam dhandhe ke lia ast 4 sal se use kar raha tha o no company ne kisi...

Pls see the below email communication with Docomo Customer care team.it is self explanatory...no action so far...today again debited money -Rs.10...pls refund total Rs.30 to my ac and stop the crap!!!!!!! already 5 times i tried 155223 to stop it... every time it say i didn't subscribe to any service...

Rgds

----- Forwarded Message -----
From: social <[protected]@tatadocomomarketing.com>
To:...

Hi,
I am Ankur Marwaha. I am having pre paid connection from Tata Docomo. Without my knowledge balance from my account is being deducted for servicies which i have not subscribed. When I tried to reach customer care the person was very rude and said the deduced balance cannot be returned. I would like Tata Docomo representative to call me on my number [protected] and have the deducted balance reverted to me.

Ankur...

my very blance cut...

Hi tata docomo deducts my balance with any service. I want my all balance back...

From 18th April 2012 I am receiving bulk Promotional messages from thee Tata Docomo. I made a complaint against theis. They are simply saying it will rectified in 7 working days. Daily I am getting nearly 150 messages from thee service provider. I noticed theis issue to thee customer care and thee Tata Docomo showroom, Hydernagar, Hyderabad. But till now theere is no action against theis....

Hi,

I have been using TATA Docomo prepaid a over a three year . Suddenly one night(24th April, 12PM-7AM) the available balance was deducted and balance 0.0 . This came to my notice during the day of 25 April

On contacting the customer care they have told me this will be service activated due to using internet or during service will activated it self during its link.And this was happened to hole month deducted...

Sir,
From last few days i am charging for caller me tunes automatically. It was happened i got a message from docomo for dialing some number like ^^^*^^# (^ are numbers) for getting free caller tunes for 3 days , and the song was "Pungi".When i dial that number then it was showing that it will be charged for 30 Rupees for 30 days, and press 1 for continue.
Then I press cancel switch. and from that days Docomo...

Hello sir,
The tata docomo services always subscribes the unwanted services like Magic SMS and deducting the money. I was deducted Rs30 on 19.03.2012 for activation of magic SMS without my consent and on being pointed out, money was refunded back to my account. Once again in April they again deducted Rs30 against the activation of Magic SMS without my consent. This time on being pointed out they refuse to refund back the deducted amount....

Please deactivate VOV subscription that was activated(since 23rd April) without my consent and refund the amount deducted as early as possible . Balance is getting deducted by Rs. 5/- everyday. I tried deactivating via VAS(dialing 155223), but it says i am not subscribed to any services currently. Please do the needful at the earliest

My mobile number is [protected]

Thanks
Asish...

I AM SAROJ BAITHA MOBILE NO-[protected]. BHEL LINGAMPALLY HYDERABAD.I HAVE TATA DOCOMO PREPAID MOBILE SERVICE .RECENTLY FEW MONTHS THE COMPANY AUTAMATIC DEDUCT MY BALANCE .WHEN I CONTACT TO CUSTOMER CARE FELLOW THEY NOT RESPOND .RECENTLY ON 21/04/2012 AN AMOUNT 30 RS CUT .WHEN I CONTACT HIM THEY REFUSED TO SAY PROPER REASON.SEVERAL TIMES I HAVE FACED SAME PROBLEM BUT TATA DOCOMO FELLOW CANOT RESOLVE MY PROBLEM....

Dear Sir,

I have 3 G handset (Samsung Galaxy Y duos) and Tata Docomo Sim ([protected]) in which i have activated 3G serive. On dated 17/04/2012, I have rechared my SIM having 3G Data plan of Rs. 246 in which i got 720 MB 3G data free for one month validaity. Till date (24/04/2012) i am not able use 3G service of tata docomo due to problem in their network. I have also tried to use this in my USB drive with PC, but not working...

Sir,
i have activated a scheme of rs 68 on my tata docomo number ([protected]) (Rajasthan) on 23rd-APR-2012 at around 06:47 Pm.
According to this scheme, they are offering free Local TATA to TATA unlimited calls for 20 hours (except 6pm to 10 pm).
So i activated this scheme and received a successful recharge message too.
but on 24th apr,this scheme was not activated yet and i was still being charged for calling...

Tata Photon Outlet office in PVR Saket is out of service since more then a month..Everytime i go to pay bill they say Server Down and now my internet is going to be disconnected because of non payment. At the moment my credit Card have some problem so i can't even pay online too..And
the printer in that office never work since one year. Even if we pay the bill they never give us printout of bill payment receipt.

What...

Sir a service named HUSTLER MODEL VIDEOS is active in my number.
I tried to deactivate it through 155223 portal but cannot find an option
to deactivate it. And response from customer care is too worse. It is
totally a head ache given by these service providers with such unwanted
Services. Pls take necessary action to stop the service from eating my balance
or just give me any information to stop this service....

I sent SMS to Tata Docomo for porting of my mobile phone number on 19th April 2012. Porting was to be done to Idea Cellular. Idea Cellular had not sent message to Tata Docomo for releasing the phone number to them. Meanwhile, Tata Docomo suddenly de-activated the SIM on 22nd April 2012 and prepaid balance of around Rs 75 was forfeited. De-activation should not have been done by Tata Docomo without informing me and without getting a request...

Stop tata docomo daily VOV



Hi,

On my mobile message received saying that you have subscrib the TATA docomo daily VOV pack on tata docomo dive-in

kindly deactivate this services on my mobile no [protected]

kindly revert ASAP.

Regards,
Abhinav...

My CDMA prepaid phone number is: [protected]. I took the connection on 10th Spril. I submitted the application along with photo, ID proof and address proof. In spite of having submitted the documents, since yesterday the service has been blocked. I rang up the customer care number ([protected]) today and spoke to Prajwal and Vinay. Both of them gave a standard excuse that my application form has not reached them... even though it isnearly a...