[Resolved]  Tata Indicom Broadband — Poor service tata broadband connection

I have been using tataindicom Broad band. ON 14th there was a problem regarding connectivity. I have registered a complaint ( No.7734344) dt.14.11.2008. Till today my problem is unsolved. I am not in a position to get connectede to broad band.

1) Customer service providers have not called back or given any feed back or bothered to explain the nature of problem and how much time it would take to solve the problem. No body knows what the problem is and how much time span it would take to solve the problem.
2) there is no direct contact to tata indicom VSNL office and no communication can get established.

Is there no one take the responsibility of my problem

J S Bisht

Tata Broadband — Do have have money to setup new device

Hi,

I am consumer of tata broadband. My user id [protected]@vsnl.net. I have put request to shift my connection from karvenagar, pune to vadagaon bk., Pune before 20 days. Request Id for same is:1698203.
After 7 days of my request tata broadband executive(amjad- Head of shifting dept.) had called me for verification. He informed to within 2 days they will setup connection at my new location. They deducted 500 Rs. from my account as shifting charge. After that i continuously making call to their executive(amjad-Head of shifting dept.) for status of shifting connection. Everytime he gives me different-different reason for not shifting connection like less man power, process is going on like that. Now finally they are saying that non-availability of port they cannot shift connection. So i lost my internet connection at older location and not getting connection at new location. I have facing so much problem with my work due to this. And I cannot apply for other ISP as i have already paid for 3 month service. If they cannot shift my connection at my new location then they should first inform me about this, so i can cancel my request. But after deducting shifting charge and more then 20 days they informed about that. Can anyone look into this. How i can resolve this.

Thank you,
Bipin

TATA Indicom — services is very late

My PF not released in last 08-09 months

sir, pls. provide my PF..

Thanks & Regds.

Kamal Maheshwari
Mobile No. : [protected]

Broadband — Broadband services

I am not able to open the bbservice website to see my usage details which is the alternative website to view the usage details.
Ravi

TATA Broadband Service — not net connection

my account nuumber is[protected]
my net connection is proper but i cannot start the yahoomessanger, windows live messenger, skype, lowratecall and any other software which is relater to chating

please tell me the what is the problem

please reply as soon as possible

im very very iirrrrted from Tata Indicom..Bcoz i use tata 2 tata Rs.60 Recharg and i get 1500 mint Bcoz i have 10 pese plan tata to tata that means i can talk 1500 mint in only 60Rs..Now Tata Chagd that plan In 60Rs t2t they are geving only 150 mint Befor that they ware geving 150Rs..its ok Thay have done no problem But They Changed without any SMS R Call Without any information Whts this I Have 4 no. of TATA But there are no any Massage.i had know that i will get 1500 mint i chargd But after then i celd in costomer care then i got this information...Bahut Harami hoo tum sale kamiiin ho tom ...mera kitna pesa barbaad hogya 4 new tata phone liya tomhareee maaa kaa chooot behen k lawdeeeee...

Tata Indicom Broadband — Please do not opt for Tata Indicom

The service offered Tata Indicom is absolutely disgusting. I stay in Mulund colony and every alternate day the connection stops working. How many complaints should one raise, if every alternate day the connection is not working? My phone bill is also high these days because I spend most of the amnt on calling the tata indicom guys. The service is so pathetic. Every time I call, they tell me" We are working on this issue". I have been hearing the same excuse since the past 3 months. Is is some kind of rocket science that they are not able to solve the problem since 3 months? I suggest everybody on this site not to opt for Tata Indicom. They just know to collect the money, once you pay them they are gonna leave to "Ram Bharose" !!

we have a broadband connection .It is not working proper way,
it is all way disconnected .

Your company is not explain details about email to access for bill details

I too applied for the connection in November for Nitikhand, Indirapuram, and now its more than 20 days, but still none is responding...
I think this company do not have proper infrastructure in place...

Tata Indicom Wimax(Internet) — Shame full to TATA

Hi,
Recently I took Tata Indicom net connection(Wimax).(Bangalore[protected]
Since First day of the connection given I am unable to connect in the night time. Regarding this nearly 10-12 times I have given complaint to customer care. But no action is taken. Very bad service. I asked to take back connection and return my security deposit. This is also not done. My complaint numbers are like..8030386, 8095736.
(Login Id [protected]@vsnl.net)

It is really shame full to TATA.
You have big name in India. But now a days I think you compromise with your Quality. You are telling TATA's products are cheaper than all other. Same way your Service and Qualities are also become cheap.
You people want only money. It seems that You dont want to give service or listen the customer..
If really you have concern on customer.. Pls contact me on my cell...
and solve the issue...If it is not possible then take back your connection and return my security deposit.


Nagabhushan Hegde
[protected]
Bangalore

customer of Tata braodband service — disconnected -complained

I have made a complaint and my complaint no. is 8147498.
It is yet to be attended to
Ram Takwale

TATA Indicom — Very Bad customer Service

I have taken tata indicom broadband connection in sept 2008, after intial days there were so many issues with the connection and i keep on calling the customer care but there service was very bad
from past one week iam calling them continiously and they daily told some one will be coming, the connecting wire got burned out and today they called up and said you have buy on your own.
Anyone going on internet connection please dont go for tata indicom

TATA Indicom Broadband — Uninformed and Dodgy Agents

I was interested in buying a tata broadband connection and had applied for the same. I am really impressed at the speed at which the request was processed. An executive called me the very next day and i fixed up a time with him, chose the plan, and gave him the cheque. He said that the cheque will be cashed only after connection is provided. Within one hour of his departure, a technician called to know where exactly i was located and was immediately sorry that connectivity may not be possible since they do not have a contract with the local cable-walla anymore. (whose 64 kbps connection i currently use, coincidently, and who unfortunately does not offer broadband!)

I called up the executive and he said he'll find a means to get me the connection, and that he was sure that they had a tie-up with someone in my area!

I give him a week and after that when i call him he is a bit dodgy and tell me things are still being worked out.

I call up the customer care and give them my order number and they tell me they haven't received an order at all! I asked them to check a connection inquiry done by me and they check and tell me that the technician has reported that there is no feasibility of connection and the request is closed.

I have asked the Executive to return the cheque to me. He says he'll do the same.

While i m impressed with the speed at which things had progressed and the honestly of the staff (the cheque is still not put in), the Executives should be a bit more informed about feasibility of connections BEFORE they take payment from the customer! Let's see if the cheque is returned with the same speed at which it was collected. I'll put a stop-payment on it anyway.

THEY sucks its tru but ur doing stupid thing too by posting urs email-id here pls dont put it anywhere and change o[censored]rs password and security question now i was able to get urs login details see the proof

User Name [protected]@vsnl.net
Full Name

Mr. Nagabhushan Hegde
Account Status ACTIVE

infinity 256

i could have put to more details but that wold be worst for u pls do what i said otherwise...u know what can happened with u

good buddy

TataIndicom — Broadband Connection

Its been a five days i got tataindicom broadband connection. I applied for 368kbps but its beening running on 56kbps only. By the end of the month i will be getting Rs.1300 bill for 368kbps and i made 2 complaints on the second day and two on third day and one on fourth day on customer care and asked them to send someone to my place to fix it and they told me it will take 24 hours to process after the complaint. Before getting the connection they even told me they will provide us wireless modem which they didn't and I am really fraustrated and running out of my patient. If they are not going fix my speed connection problem and not going to provide us a wireless modem on the next 42 hours then i am hoping to get my money back (Rs.2250/-) for the connection fee and switch it to airtel (broadband connection).

My Tataindicom Account ID: ammo_chakpram
My Tataindicom Complaint Number: 8406594 and 8406834


My Contact Number: [protected] and [protected]
My Address: Sri Y.P. Guruva Reddy Building(Room No.302), Chennakeshava Nilaya, 2nd Main, 3rd Cross, DRC Post, Balajinagar, Bangalore-560029.

Broadband — Down since 10 days

My landline[protected] is down since 10 days and no action has been taken despite several requests to the local office. I have raised a ticket on the online complaint registry and the complaint no is 204.

TataIndicom — BAD CONNECTIVITY & BAD SERVICE

I bought a tata connection in the month of october from the very first day of buying the connection the service of phone i.e. connectivity was not good i hv to make several calls to complete the call. I face another unique problem also form that no. i could not make call to a particular no. As i can make call to all the no.s but could not make call to that only particular no.

Whenever i made complain to the customer they assure me that this problem will resolve in some time but it does not resolve. Even after some time i got massage from the co. that they need some more time to resolve this complain but they didnot do any effort regarding this.

Tataindicom signal — There is low signal

sir there is low signal but they r seling per a month 400 new conctions in my town but we r giving complints above 6months but theye r not givng any respons plese help us sir to give full signals becouse now a days we r 2 and 3 points some times no signal plese help tata indicom costmers plese help me sir

TATA Indicom Broadband — deficiency of service

Hi! I had opted to use the Tata Indicom Broad band Service (pre paid) of VSNL. However, it got bad for some reason and i made the 1st complain to them on 20.01.2008, i.e., more than a year back. i followed it up with various calls and emails... however, i fail to understand why no body is bothered to even look at the problem? if this forum can help me make them listen to me then i shall be high;y obliged. my user id was "[protected]@vsnl.net"

TATA Indicom Broadband — NON FUNCTIONAL INTERNET SERVICE

I am one of the most exploited and unheard customer suffering form the hopeless customer service and thickskinned company like tata indicom broad band internet service provider.

I have been running from pillar to post for my abolutely dead internet connection for one of the reputed companies owned by Mr. Tata. But they nothing more than tata for a customer.

I had paid Rs 4765.00 vide cheque no 944630 dated 29.12.08 drawn on Punjab National Bank, B-Block Janak puri, New Delhi - 110058 for the offered Business Plan 5000 of Wi Max internet serice of the company in question as an advance payment.The payment was collected by Mr. Randhir Kumar who mobile no is [protected] vide reiept no a[protected].

It was installed on 03.01.09 thru their service franchise.

Right from the day of inception it never worked.As per their plan offered to me the surfing speed should have been upto 2000mbps but till date it worked or gave a surfing speed more than 200mps.

I had lodged a compliant at their so called customer care service on 03.01.09 vide complaint no 8378556. But tilldate nothing has improved. I have been to cry for the satisfactory performance of the inetrnet connection for which it I have paid Rs4765.00.

Is some one is their to listen to the plight of the helpless customer.


My cell no is [protected].I donot need this dead box now. Please remove the entire set up and refund my money.

Lalit Gandhi