[Resolved] Tata Indicom — COMPLAINT AGAINST TATA INDICOM | |
To, Consumer’s Forum Kind Attn: Manager – Grievance Cell. SUB: Failure of Commitments from TATA INDICOM. REF: TATA Indicom Nos. [protected] to 114 and [protected] to 229) Dear Sir, This is to inform you that, authorized representative of TATA INDICOM; Mr. Kamlesh Bhavsar had visited our factory along with Mr. Rohit of M/s Drive India Enterprises-Thane (Direct Associate of TATA INDICOM), for confirmation of commitments against our purchase of 15 new Tata Indicom Mobile connections and 2 new WLL connections. They offered us a group scheme and committed that the Tata to Tata Pack + National Roaming (with incoming free calls) Pack, would be activated on each of the 17 connections in the scheme. They studied our MTNL-Dolphin Bills of past one year and assured us that use of TATA INDICOM will save at least 50% to 60% of our costs. On their confirmation and assurance I had purchased 15 Tata Indicom Mobile connections and 3 Wireless Land Line connections (with the National facility of Tata to Tata free calling and In-coming Free National Roaming as per the optional packs suggested by the representatives) on Payment of Rs 19,485/- by cheque. We were shocked to know that all the commitments and assurances given by the representative and the Thane associates have failed. The bills received are exorbitant and are even more than the MTNL connections we had earlier. In-spite of repeated requests over phone, the representative as well as the associate, M/s Drive India Enterprises-Thane, is not bothered to pay any heed to our complaint. More than a month has passed but we have not yet received the land line connections as yet, but to our surprise, we have been billed for the same as well. Worst to expect, they have discontinued services of all our 18 connections today leaving us in a state of agony and humiliation. I am sending this letter to you as a hope of getting the quickest attention and action. Regards, Neelesh Dixit. Proprietor - Renuka Enterprises, Navi Mumbai M: [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 162 Comments | |
Comments
Sir,
My Mob No- [protected] in not Recharge Top Up Baucher in three days.
top up serial no-[protected] and [protected]( Rs 25 * 2)
Not Working Customer Care 12524
Pls Urgent Call sir.
Veri Veri Urgent Sir
My Mob No- [protected] in not Recharge Top Up Baucher in three days.
top up serial no-[protected] and [protected]( Rs 25 * 2)
Not Working Customer Care 12524
Pls Urgent Call sir.
Veri Veri Urgent Sir
Sir,
My Mob No- [protected] in not Recharge Top Up Baucher in three days.
top up serial no-[protected] and [protected]( Rs 25 * 2)
Not Working Customer Care 12524
Pls Urgent Call sir.
Veri Veri Urgent Sir
My Mob No- [protected] in not Recharge Top Up Baucher in three days.
top up serial no-[protected] and [protected]( Rs 25 * 2)
Not Working Customer Care 12524
Pls Urgent Call sir.
Veri Veri Urgent Sir
TataIndicom — Not activated more than 100 hours
I 've purchased tataindicom sim on 11th sep 09 and it has been activated on 12th but it has been deactivated on 21st sep 09 saying that id proofs are not visble so i again submitted the proofs on 21st of this month till now its not been activated those people are saying that there is problem with the company (Company people are fruding the customers by not activating the sim) and they are saying that though people are facing the problem with the other customers who had collected these sims i want tarriff plan = tata indicom ols usb modem for above mentioned email id
I disconnet your mobile internet, for devil fruad saytan GOOGLE. IF KICK BACK GOOGLE. AND INVITED YAHOO, Then i accept your mobile internet. I write this comment from TATA-INDICOM MOBILE. NO--[protected]. I am very poor in english. Hope you understand my comment. GOOGLE IS THE REAL DEVIL SAYTAN. Plz do not ask me why...
FROM: PAULLRAJ D.D TO: TATA TELESERVICES LTD
NO 24/10 ASHOK NAGAR MAIN ROAD KODAMBAKKAM PARAS TOWERS,
CHENNAI 600024 T.V.K SALAI
CHENNAI 600014
SUB: LAND LINE CLOSING RQUEST
DEAR SIR. myself paullraj d.d iam customer of your tata indicom teleservices. i have two tata indicom connection with postpaid system 1,[protected] {ac no:[protected]} 2,[protected] {ac no:[protected]}
now i don't want this two connection.so kindly close my two landlines also accounts
THANKING YOU YOUR'S PAULLRAJ
NO 24/10 ASHOK NAGAR MAIN ROAD KODAMBAKKAM PARAS TOWERS,
CHENNAI 600024 T.V.K SALAI
CHENNAI 600014
SUB: LAND LINE CLOSING RQUEST
DEAR SIR. myself paullraj d.d iam customer of your tata indicom teleservices. i have two tata indicom connection with postpaid system 1,[protected] {ac no:[protected]} 2,[protected] {ac no:[protected]}
now i don't want this two connection.so kindly close my two landlines also accounts
THANKING YOU YOUR'S PAULLRAJ
TATA indicome phone service — About closing caller tune
I am a TATA INDICOM Cell phone's Prepaid Customerone time TATA INDICOM Company is to start "CALLER TUNE" in my phone without my permission and cut it's Charge 30 Rs., I Complained to INDICOM's Customer Care but they not responce wery well. now Customer care of TATA INDICOM's customer supervisor not talk with me only cassate playing.
Now what can I do TO CLOSE CALLER TUNE in my cell phone ?
How in complain in GRAHAK SURAXA about this matter ?
I have not any Proof of it.
Pls help about this matter.
hello my name is sanchit ..when i recharge the coupon of rs100 ..so while scratching the number it is misplace and it is not clear...
so pls if i give my serial no...so u can tell me the number written on the coupon...my mobile number is [protected]
so pls if i give my serial no...so u can tell me the number written on the coupon...my mobile number is [protected]
TATA USB MODEM — Cheated by Tatatel
Dear sirUSB Modern no:[protected]
ESN No.A[protected]
I took this modern on 14th july 09 with 3 month unlimited uses. It was told
to me that after 3months It will be converted @390/-per month rental by default and my credit limit will be Rs1000/-
Yesterday my servies has been discard without any information.
I called the call center at [protected] and after a long holding Mr.Juber ( your call centre guy) inform that due to crossconnection your call has been connected to pre-paid section & you need to call again on same no.
I request your team to make a call to your call centre & feel the pain what regular customres are facing during call.
Again I did the whole exersise to talk your executive Mr. Ganesh Ankush , very rudly he told that since my services has beeb barred so neither he can give any complaint no. nor any information regarding my unbilled amount and I was forced to go to your office after taking 2 Hrs leave from my office.
The most shocking thing I got from your office was my unbilled amout which was 2000+.
It was really very shocking, embarressing & painful experience.
Now requesting you to pl. answer my queries,
1. Why my services were discard & was it my mistake?
2. Why it was not informed me earlier before blocking my services?
3. When my limit was 1000/- who authorised your team to exceed the same without informing me?
4. I was continous in the empression that my bill is still under Rs.1000/- and now feeling cheated when came to know that it is 2000+ ( just in 10 days).Pl. conferm that whether it is a system error or deliberatly some staff is doing it.
5. Why should I pay the exceeding amount ?
6. Was it my mistake for selecting TATA services afer my previous experience?
7. Will I get the satisfactory responce or ..?
Hoping a proper resolution & wanted my services re-started on priority basis.
Regards,
Amit Tiwari
[protected]
[protected]
sir my t2t special tarrifhas been disconected before expiry date
kindly take it as a serious matter
that day i beard heavy losses just coz o[censored]
i called customer care n they were saying v r helpless
ridiculous
if i dont get any response then i m just throwin this connection out
kindly take it as a serious matter
that day i beard heavy losses just coz o[censored]
i called customer care n they were saying v r helpless
ridiculous
if i dont get any response then i m just throwin this connection out
SMS services are not working properly please rectfy the problem
Same has happened with me. Now I got the notice for not paying the bill.
To,
The managing director
tata tele servicese ltd.
new delhi.
Sub:complaints againt tata distributar and tata T.M
Sir,
This is to inform you that I Rajeev Bhatia is having a small shop at Pitampura Metro Station. Sir from last 3 years we are selling tata lapu recharge from our counter. But suddenlly our distributar G.M telecom told us that now onwards he will not provide tata e-recharge to us. Due to which from 19th nov. 2009. Tata e-recharge is not available at my counter. Sir this matter is forwaded to area. T.M Mr. Manpreet but he is unable to provide us tata lapu recharge after sevral calls to Mr. manpreet he told me baar baar phone kyon kar aahe ho.
Sir, please look into the matter and provides us tata e-recharge as soon as possible.
Thanking you
your truly
(rajeev bahtia)
all in one
tata e-recharge no. is.[protected]
mobile no.[protected]
Pitampura metro station
N.D.110034.
The managing director
tata tele servicese ltd.
new delhi.
Sub:complaints againt tata distributar and tata T.M
Sir,
This is to inform you that I Rajeev Bhatia is having a small shop at Pitampura Metro Station. Sir from last 3 years we are selling tata lapu recharge from our counter. But suddenlly our distributar G.M telecom told us that now onwards he will not provide tata e-recharge to us. Due to which from 19th nov. 2009. Tata e-recharge is not available at my counter. Sir this matter is forwaded to area. T.M Mr. Manpreet but he is unable to provide us tata lapu recharge after sevral calls to Mr. manpreet he told me baar baar phone kyon kar aahe ho.
Sir, please look into the matter and provides us tata e-recharge as soon as possible.
Thanking you
your truly
(rajeev bahtia)
all in one
tata e-recharge no. is.[protected]
mobile no.[protected]
Pitampura metro station
N.D.110034.
Dear Sir/Madam,
This is Madhu Sudhan Rao.M, Assistant Professor of English. My mobile No. is [protected]. I recharged an voucher for Rs.75 this afternoon (i.e.[protected]. My transaction Id was[protected]. However I didn’t receive the amount.
To my astonishment, when I called the customer care executive, he gave me an improper reply and said there‘s nothing in his hands(conclusion of the talk).
He said,
• That voucher was for night talk time
• It’s not a top up voucher
• He was helpless
I received an sms before I recharged. It is as follows:
Recharge minimum with Rs.75in next 5days & get 25min extra local T2T talk time & 25 local SMS free for 15 days within 5days. Not valid for pay per call users.
So, tell me why my amount was retained? That executive cut the phone line. When I called back again some other came into phone line. This time the executive turned out very smart. He cleverly cheated me. He said that amount was added to my number. I believed him but in vain.
When I again tried the phone line at 9pm the option for talking to executive was blocked.
This is how Tata Indicom (you) are cheating the customers. This is a great humiliation. I need my top up amount. If not I’ll proceed further
Regards
M.MadhuSudhan Rao
This is Madhu Sudhan Rao.M, Assistant Professor of English. My mobile No. is [protected]. I recharged an voucher for Rs.75 this afternoon (i.e.[protected]. My transaction Id was[protected]. However I didn’t receive the amount.
To my astonishment, when I called the customer care executive, he gave me an improper reply and said there‘s nothing in his hands(conclusion of the talk).
He said,
• That voucher was for night talk time
• It’s not a top up voucher
• He was helpless
I received an sms before I recharged. It is as follows:
Recharge minimum with Rs.75in next 5days & get 25min extra local T2T talk time & 25 local SMS free for 15 days within 5days. Not valid for pay per call users.
So, tell me why my amount was retained? That executive cut the phone line. When I called back again some other came into phone line. This time the executive turned out very smart. He cleverly cheated me. He said that amount was added to my number. I believed him but in vain.
When I again tried the phone line at 9pm the option for talking to executive was blocked.
This is how Tata Indicom (you) are cheating the customers. This is a great humiliation. I need my top up amount. If not I’ll proceed further
Regards
M.MadhuSudhan Rao
Dear Sir
I have recharged my mobile cell no. [protected] with the traiff plan of 255 rs (T2T unlimited free valid for 1 month) on 25th Non. But from today, the traiff is not working properly and also I have lost my main balance due to making calls to tata no.[protected].
Kindly pay attention to my problem very argently.
Thanks and Regards.
Contact me on any one of my no-
[protected], [protected],
I have recharged my mobile cell no. [protected] with the traiff plan of 255 rs (T2T unlimited free valid for 1 month) on 25th Non. But from today, the traiff is not working properly and also I have lost my main balance due to making calls to tata no.[protected].
Kindly pay attention to my problem very argently.
Thanks and Regards.
Contact me on any one of my no-
[protected], [protected],
i want to activa a caller tune on my number but your service is so bakwas, there are after three days no any caller tune is activated, my customer call service is also disabled.
my no. [protected]
my no. [protected]
TATA Indicom — Withdrawn of Plan of Tata to Tata free scheme payment made Rs 2008.
R/Sir,I have taken a number [protected] from TATA . Then Tata Indicom launched a scheme that recharge with Rs 2008/- & get a 2008days validity with TATA to TATA unlimited free. I got rechrged the number with Rs 2008/- on 15.12.07.
Now the company has withdrawn the scheme without any notice on 22.12.09. So company may be asked to revive the service because I have Rs 1313/-
Yours sincerly,
R S Dahiya
TATA Indicom — worst service -very very slow processing system
tata is the one the worst service in wireless USB modem. very very slow process i cant tolerate this . they are cheated me . it was nice in the begining===============================================================
kalaivanan
[protected] ,[protected], [protected] [protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Tata Telecommunication Services — Phone not restored
I refer to my landline walky connection of Tata. I had not paid the bills and wanted to surrender the same as I purchased Cell. Then I received a call from Om Enterprises who I beleive are the franchise of Tata Telecommunication because the call was received from them informing that if want to restore the number and was interested in converting the same to pre-paid with life time incoming facility, for which I agreed. She also explained me that internet can be accessed and telephone calls can be made provided I purchase a pre-paid card for utlizing the facility which seems okay for me.The customer care lady agreed to send here representative and requested me to pay Rs. 1253/- including the bill payment and life time incoming charges. Accordingly I paid Rs. 1253/- in cash to the person for which he issued the receipt bearing no. 03001 dated 11.1.2010 paid to Om Enterprises towards Bill payment and post to prepaid charges (Rs.651/-). I had launched a complaint to their customer care for which he provided the number. I reminded them after 72 hours as informed by the person that the complained will be resolved. I had written email to them as well but they are ignoring my complain and also not restoring the line. On and above they are sending me monthly bill for reasons best known to them as the phone number is barred with outgoing and incoming which I am not able to use. I had also informed to them that failure to restore the line I will initiate appropriate action. Kindly do the needful and resolve my complain.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Resolved
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+91 22 6667 1414
D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
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My Mob No- [protected] in not Recharge Top Up Baucher in three days.
top up serial no-[protected] and [protected]( Rs 25 * 2)
Not Working Customer Care 12524
Pls Urgent Call sir.
Veri Veri Urgent Sir