[Resolved]  Tata Indicom — new postpaid connection

I bought a tata indicom post paid connection through a very eager sales executive (Mr Prabhakar) of Tata Indicom in pune.

The response at the time of purchasing the connection was fast since the employee had to collect payment. Since the day (10 july 08) i got the connection i have been running after the agent to get my phone activated but he is not bothered about it.

His boss, assistant manager-pune, Mr Hemant, also has the same attitude and puts the reponsibility on customer care with me stranded completely.

I have spoken to the customer care several times about my phone activation but its needless to describe their attitude.

Each day is wasted arguing with customer care, Mr prabhakar,
Mr Hemant etc and they giving false promises. most of the time they dont pick up the phone. if they do, they argue. the work never gets done.

It has caused immense loss of security since i live alone without an active phone, mental harassment and loss of time and money in this affair.