[Resolved]  Tata Indicom — Call details

all tata customer care executive activate unwanted songs and cut balance without further notifications and they deny from refunding the money...?????????????????...tata has lost its value for customers...

HELLO SIR, I HAVE A PREPAID NUMBER '[protected] WHICH HAVE THE ID OF Mr.Anil Ambariya, AND I WANT CALL DETAILS OF LAST 1 months OF THIS NUMBER. ON MY CURRENT ADDRESS E.MAIL ID IS - [protected]@yahoo.in

THANK YOU

TATA Indicom — POST SALES DISSATISFACTION

Dear Sir / Madam,

This is with due respect to my Complaint regarding photon number [protected] on name of Mr. Nitin Kumar jha ... Ok let me Clarifying the things :
I did purchase a TATA PHOTON + MODEM from your Outlet :--MIRA ROAD GALLERY, GANESH DHAM BUILDING , MIRA BHAYNDER LINK ROAD , OPP. OLD PETROL PUMP , MIRA ROAD EAST -401107
On dated 13-Sep-2010 . Just after the tenure of 2 months Device was not detecting then it was advised to me that I will have to go to service station and as Directed I did the same at Borivali Service station on dated 12-No-10… Then I moved down to your Meera raod gallery again and there I met to person named Mr. Kavindra [protected] and it was the phase from where my problem begins.
I was bearing Prepaid Photon number [protected] and I want that number on My New Modem, But initially every one was forcing me to Buy Post paid Number but when I denied then Mr. kavindra put his step forward to resolve my problem …But I am really sorry to say that even after the tenure of 8 days I am getting only one reply … That your service will resume shortly but fail to get the problem Resolved
Even your Customer service Station is not solving my problem... Please pay heed on following details:-
SR Number which I have received from Service Station:-
SR NUMBER 1:- PTC[protected] on 23rd Nov @ 6.21 PM which was closed without solving my problem.
SR NUMBER 2:- DPO07048298 on 25th Nov @ 11.00 PM still not solved.
OLD MODEM ESN NUMBER: - A000001AA47861
NEW MODEM ESN NUMBER: - A000001A95021D
Dear Sir / Madam , I am just putting it for your Information that I am moving for Consumer Court to get the Problem resolved as no one is Ready to get it resolved and I don`t have any other Option Apart from this .
Thanks for putting a customer in So much Depression and Unease Situation and it can be done only with Joint effort of your staff members.

Regards
Nitin Kumar Jha
[protected]

TATA Indicom — UNAUTHORIZED CHARGE DEDUCTION

TATA INDICOM PREPAID CUSTOMER CARE IS PATHTIC TO ME SO MUCH................
HE DEDUCTED MY TATA -TO TATA BALANCE.I CALL ON TATA MOBILE AND HE DEDUCTED MY BALANCE. I HAVE CALL ON TATA PREPAID CUSTOMER CARE AND HE IS NOT RESPONSE TO ME.HE SAID TO ME THAT OUR SERVER IS NOT WORKING PLEASE CALL AGAIN LATER.

MY CONT.NO. [protected]
MANISH JAIN

TATA Indicom — Harrasment for payment of bill even after cancellation of connection

My Name:- Rahul Vijay Kirte
My Phone No. [protected]

I had purchased an Internet service from Tata Indicom (USB Internet connection). During purchase I was told if you buy this product by paying Rs. 2999/- you will get 5 months unlimited download service. Billing will start after 5 months.

Accordingly I purchased the product.

My purchase details are:-

Invoice No. 1441, Invoice series: 2010-11, Invoice date 15-05-10, CAF No.
MHROM 170282, Del No. [protected]

So from date of purchase i.e. from 15-05-10 the 5 months are completed on 15-10-10 & connected started on 16 / 17th May 2010.

My disconnection / cancellation mail was send on 06-10-10 which is 10 days prior to completion of 5 months. Their customer care also contacted & did asked for additional details I provided the same after cancellation on 07/10/10. I had clarified in my first mail it self that i am cancelling the connection prior to date of completion of 5 months so i will not be paying the bill if continued in any case due to your mistake. They said nothing & said your cancellation is confirmed on phone.

Suddenly I received the bill dated 07/11/10 & that to without use. For period 05/10/2010 to 04/11/2010. Without any usage (Pl verify the same in bill zero usage pg no. 2).

I told them I will not pay the bill as I have cancelled it & clarified that same during cancellation. After regular mails & also telling them that I will register the matter in consumer court they are calling me regularly & mailing me for payment of bill. I have been troubled by this. I had written to them about the harassment by billing operators & warned them I will report the issue to consumer court also pl. let me know what help you require from my side (Also mailed all previous communications). I got the reply since bill date is 05/10/2010 you will have to pay the bill amount. All my other questions are unanswered.

Pl. take necessary actions & do the needful.

Atached Copy:- As evidence
1) Mail communications details
2) Bill

Note: - Pl. see attached mail for all mails in soft for your reference. (Pl. read from bottom to top Pg 1 - 4)

HELLO SIR, I HAVE A PREPAID NUMBER '[protected] WHICH HAVE THE ID OF Mr.ashok, AND I WANT CALL DETAILS OF LAST ten days OF THIS NUMBER. ON MY CURRENT ADDRESS E.MAIL ID IS - [protected]@gmail.com THANK YOU

need the call details of tata prepaid phone [protected]

HELLO SIR, I HAVE A PREPAID NUMBER '[protected] WHICH HAVE THE ID OF AND I WANT CALL DETAILS OF LAST ten days OF THIS NUMBER. ON MY CURRENT ADDRESS E.MAIL ID IS [protected]@rediffmail.com THANK YOU

TATA Indicom — unauthorised deduction

Hello,
I am a photon plus (pre-paid) consumer. I ha ve recharged Rs. 200/- on 18.11.2010. On 08.12.2010, the company automatically deducted 30 MB fraudulently, illegally from my account without any surfing, downloading, even did not connect to internet. On asking, the service centre did not give me a proper reply for why deduct my extra 30 MB from my account. I am enclosing all SMS details below in support of my statements and allegation against the company.
This is not a matter of 30 MB, it’s matter of bonafide business activities, all the promises and assurance given to us by the company. DO NOT DEDUCT 30 MB, DEDUCT 200 MB, MAKE MY ACOUNT EMPTY, BUT PLEASE GIVE A ACCEPTABLE REASON.

A/c No. [protected] (Nabajyoti Sarma)
SMS da ted 06.12.2010 Time 7:44 PM - 108 MB
SMS da ted 08.12.2010 Time 4:19 PM - 77 MB
And very surprisingly
SMS da ted 09.12.2010 Time 8:36 PM - 76 MB

want list of call details of this month
dear sir, i need a list of call details of my prepaid tata indicom mobile, the number of my mobile is [protected]

sir..i m aditya... living from delhi... sir mujhe [protected] ke pichley mahine ki call detail chahiye... sirf incoming call detail.. plz sir try to under stand, , , , meri problem ko samjho, , or mujhe kuch dino ke under mujhe call detail provide kijiyee, ,
mai aapka bada abahari rahunga, , , , ,
meri mail id is... [protected]@gmail.com
[protected]@gmail.com ... sir plz send me call detail. THIS NUMBER

aapka priytammm..
aditya singh lodhi rajput, , , , ,

TATA Indicom — MESSAGE SERVICES

I M MANISH FROM KOTA,MERE TATA INDICOM KE NUMBER PE PICHALE 7 TO 8 MONTH SE DEVOTIONAL PACK SERVICE ACTIVATE HE JISKI COMPLAINT ME ABOVE 100 TIMES KAR CHUKA HU(CUSTOMER CARE) JESE WOH INSTRUCTION DETE HE ME WESE HI HI FOLLOW KARTA HU LEKIN PHIR BHI MERE NUMBER PE SERVICE CLOSE NAHI HUI HE COMPLAIN KARTA HU TO COMPANY WALE BOLTE HE KE SIR SORRY NEXT MONTH SE AAPKI SERVICE CLOSE HO JAYEGI LEKIN YE 8TH MONTH ABOVE HO CHUKE HE ABHI TAK BHI MERE NO. PE SERVICE ACTIVATE HE AND CONTINUE MERA BALANCE DEDUCT HO RAHA HE PREVIOUS MONTH MENE THODA ENGRY HOKAR BAAT KI TO MUJHE COMPANY NE DEDUCT HUA BALANCE RETURN KAR DIYA LEKIN PHIR SE CURRENT MONTH ME DEDUCT KAR LIYA HE.SIR MENE KAM SE KAM 150 ABOVE MSG. COMPANY KO KAR DIYE HE LEKIN PROBLEM ABHI TAK CONTINUE HE.............PLZ TAKE ACTION AS SOON AS POSSIBLE FOR MY MENTALY AND FINACIALY LOSS.

HI SR THIS IS MY MOBILE NUMBER [protected] PLS SEND LAST 6 MONTHS OUT GOING CALL DETAILS . [protected]@GMAIL.COM

hai iam vijay kumarsharma calldetails last 5november to14 dec

HELLO SIR, I HAVE A PREPAID NUMBER '[protected]' AND I WANT CALL DETAILS OF LAST ONE MONTH OF THIS NUMBER. ON MY CURRENT E.MAIL ID - rashidali.[protected]@gmail.com THANK YOU

TATA Indicom — CLAIMS

COMPLAINTS AGAINST TATA INDICOM FOR CLAIMS & FORGED BILLINGS




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From: "Aloke Chattoraj" <[protected]@rediffmail.com> | Add to Address book |This is spam


To: <Customercare.[protected]@tatatel.co.in>
Subject: Re: Complaints.
Date: Wed, 06 May 2009 10:50:07 IST
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Dear Sir,

As you have not taken any action or any reply against my two successive mails i.e.Tue, 28 Apr 2009 12:38:15 +0530 & Thu, 30 Apr 2009 22:37:38 +0530, then please disconnect the following walky no:

[protected] with instantly today: the May 06, 2009 from morning 10.00am.

Hence forth, In future, we will not be at all responsible for any query’s, or any reply, or any action or any business deal/ or any payment with you until a satisfactory results with necessary compensation comes to us.

With Best regards,
A.K.Chattoraj

On Thu, 30 Apr 2009 22:37:38 +0530 wrote
Subject: Disconnection of[protected]

Dear Sir,

Though it is about 72 hrs. is over, we have not received any reply / action from your end.

Moreover & additionally, you have disconnected at your whims Walky no:[protected] from today morning i.e. 30th. April'09 onwards?

Could you please inform me, what is your motive?? or get it connected immediately.

Regards,

A.K.Chattoraj

On Tue, 28 Apr 2009 12:38:15 +0530 wrote

Dear Sir,
Enclosed herewith please find the attached Complaints.
Regards,

>>A.K.Chattoraj








From:
NIFFA – DURGAPUR
21, MNAV, Bengal Ambuja Housing,
City Center, Durgapur – 713216.

Date: April 27, 2009

To
The Authority,
TATA Teleservices Ltd.,
Unit No. B-402,403,404,405B, Kalpataru,
Bengal Shristi Complex,
City Centre, Durgapur – 713216.

Subject: Wrong Billings

Dear Sir,
Please note the following anomaly in your raised bills, correct and send the revised bill immediately for necessary payment:-

No Bill No Complaints Amount in Rupees Corrective Action

1.
[protected] Disconnected wef: Feb. 11, 2009 Mob. [protected] to 838 = 4 nos.
652/- Excess bill Rs. 652/-To be adjusted in current bill.

2.
[protected] Mob: [protected]: On all a sudden Disconnection & Disruption of business made by Tata Indicom’s WHIMS on the Advanced paid Mob.
From April 02, 2009 to 10th = 8 days and their re-purchase of SIM
99/-
Extra repurchase cost of SIM of Rs. 99/-To be adjusted in current bill.

3.
[protected] Business Loss due to unwanted disruption / disconnection for 8 days x @ Rs. 1000/- per day.
8000/-
To be paid to Niffa- Durgapur immediately

4.
[protected] Extra cost involved due to unwanted disconnection by using net & several telephone.
1500/-
To be paid to Niffa- Durgapur immediately


5.

[protected] False commitment of sales personnel by providing Tea set & Hotel free accommodation in any place in India on 5 star Hotel 4 persons x 2 nights 3days occupation per mob. No. for push sale

To be compensated

To be paid to Niffa- Durgapur immediately
Contd. P/2
P..2/2.

Hence, for the above scenario you please settle the issues as explained above immediately, otherwise we are unable to pay attention on your raised bills.

2nd. Issue:-

You please organize the Tariff Plan of Mob. Data Card: [protected], as it is already been expired ( free period) a few days back[protected]:, and still today I have not settled / decided as yet due to want of your executives unavailability. If any bill raise against the Data Card no ; [protected], so thereby we will not at all be in a position to take care of future billings of the said data card, and concerned executive who has pushed us the data card, he will solely be responsible for the future bills.

Thanking you,

For NIFFA – DURGAPUR
A.K.Chattoraj











http://www.tataindicom.com/myaccount.aspx.
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Aloke Chattoraj <[protected]@rediffmail.com> | Add to Address Book | This is spam


To: customercare.[protected]@tatatel.co.in
Subject: Cancellation of 6 Mob. nos.
Date: Tue, 31 Mar 2009 19:42:36 IST
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To
The Authority,
TATA Teleservices Ltd., Unit No. B-402,403,404,405B,
Kalpataru, Bengal Shristi Complex, City Centre,
Durgapur - 713216.


Dear Sir,

Subject: Cancellation of Mobile Connection : 6(Six) nos. A/c: NIFFA- Durgapur.


Please cancel Immediately the following Mobile Nos. wef: April 01, 2009. & keep me inform accordingly as a good gesture.

Mobile No:
[protected] to 73699 and[protected] = 6(six) nos.
Though 4nos. out of Six are still unused at all till today, even sim packs are at it were..

Accordingly, you please send the last bills of above 6 nos. connection up to usage of March 31, 2009.1700 hrs.

Regards,

A.K.Chattoraj
NIFFA – DURGAPUR.









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From:
"Aloke Chattoraj" <[protected]@rediffmail.com> | Add to Address book |This is spam




To: <Customercare.[protected]@tatatel.co.in>


Subject: Complaints.


Date: Tue, 28 Apr 2009 12:38:15 IST
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Dear Sir,

Enclosed herewith please find the attached Complaints.


Regards,


A.K.Chattoraj


On Sat, 04 Apr 2009 17:02:05 +0530 wrote
>
>To
>Ms/Mr. Syeda Sameena Jabeen
>Customer Care-West Bengal
>Tata Indicom.
>
>Dear Sir/Madam.
>
>Please note that
>1. Who told you to cancel data card no: [protected]??

>2. Cancellation to be done on Mobile No: [protected] to 73699 and[protected] = 6(six) nos. but not data card no: [protected].

>3.These quality of service / workmanship & inefficiency is the main reason of cancellation.

Please cancel as I have desired but not your whims.
Reply & confirm immediately, otherwise not a single penny shall be paid to you.

Regards,
A.K.Chattoraj

TATA Indicom — Installation delay and non-returning the originals

I had Tata indicom Landline broadband and it was ok..some times modem used to behave crazy and sometime server used to down for 2-3 days. Being out of station I disconnect connection.in Decemeber I was back and being better easily available in our area and society, I again asked for Broadband connection.

Amazingly my past Account number as exist in Tata Indicom Database.They could have relive it but i was again asked to submitt the documents (support personel (grp-A) came and collect originals for Xerox).
I was told I will get connection installed in 72-96 hrs(4 working days).
The background verification was done on 3rd day.
On installation one group support people(grp-A) discover some technical problem from their side and they said they will do it later.
Now another group(Grp-B) support person from inform that the person who had collected papers from me is not authorised to provide/install connection in my society. As per grp-B only they are authorised to install in my area so they asked to resubmitt the documents at grp-B.
My Pain:
1. Now Being grp-B and grp-A from TataIndicom Why should I submitt two sets of documents at same supplier.
2. Its almost a Week, grp-A haven't installed the Connection.
3. My original living address document is still at grp-A personel.

my self jitendra kumar jha my mobile No. [protected] i want call datails last 15 days

TATA Indicom — incoming call

Dear Sir
Im in need of last month incoming call details . The phone is on my name as Saleem said Logade and my number is [protected] and stays in maharastra

TATA Indicom — coca cola end of mobile promo

AWARDS
claim for winning prize

Dear Sir,

I am Mir jayprakash and i got a message on 23/12/2010.I have won $500,000 GBP in the coca cola mobile award draw 2010 to claim contact the paying bank on email [protected]@hotmail.com


please tell me how can i...