[Resolved]  TATA Indicom Cdma Mobile — new sim not working on old handset

Got below reply from Tata Indicom customer care from one of the deputy manager but when i asked below question they did not turn up .

Hi Care,

Why is it so ? I recently purchased my mobile on Nov 2008. You mean to say whenever i need to use new TATA sim card i need to upgrade my mobile ? which is REDICULOUS!!! .

Suppose if i upgrade my mobile today , will you be giving GUARANTEE that next year sim card will wok on my mobile which I purchased today ?

Regards,
Sudheer

Dear Mr.Sudeer

Greetings from Tata Indicom! We regret for the delay in replying your email.

We apologize for the inconvenience you had to go through because o[censored]s.

We would like to inform you that the New SIM card cannot be used with old handset however, you can get the handset upgraded at Tata Indicom Authorized service center.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected] am to 6 pm from Monday to Saturday).
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

My T-sim is lose and i want old number
i have one tata cdma set. and my cells no is [protected]
so, the problem is before 5 ya 4 months ago it's just stop makeing any outgoing and also incoming calls... i have try to call customar care services through my cells but this facility are not working on my phone... last time i had recharge it with 130 rupess and sim get 12 years validity. ater this ...
so please take any step on it... kindly

TATA — new tata cdma sim not working

Hi sir
I am purchase new tata docomo cdma sim card my mobile number is [protected] this number are not be activated
please activate the number bcos all document are submited by the retailer.
Please sir activate the sim card and strongly it action.
Thank u.

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