TATA Indicom Photon Plus — service not satisfactory, pathetic result | |
hi, I was in need of internet connection, so i applied for tata photon, when i went to showroom, executive said me it will work anywhere, when i used at my place, result was not satisfactory, then i made a call to tata customer care, first he did not listen my query, and disconnected my phone, i made call again, then one of your executive registered my complaint, your executive came to my house, and went away to saying that we dont have tower over here, i can not help. in this case, i paid 3500. seems all are waste, i was not expected by tata indicom, please do needful! name of connection : Gourav Jain tata photon no : [protected] Was this information helpful? | |
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Comments
hi! we recently purchased tataphoton plus.
The speed is ok, but we are not able to open all pages using this.
so, can u guide me so that i get rid of this problem.
thanking u.
The speed is ok, but we are not able to open all pages using this.
so, can u guide me so that i get rid of this problem.
thanking u.
I bought two connections, and am unable to use them, as they never connect. I keep getting Error 678, remote computer did not respond etc etc etc... it is killing me that i paid Rs.3500 each and continue to pay Rs.750 per month... TATA is most useless GROUP. THeir buses worth 55 lacs keep catching fire... They nan of 1 one lac also catches fire... they are not able to deliver Nano on schedule as promised... they are making a fool of consumers by selling them TATA PHOTON PLUS for Rs.3500 each, even when the product is NOT WORKING!!!
i but tata photon on 12 dec 2010, Executive said me it will work anywhere, when i used at my place, result pathatic, then i made a call to tata customer care, first he did not listen my query, and disconnected my phone, i made call to customer care many time but always they repeat the same thing please wait please wait. so i am requesting please dont think to buy this device its worst to use. its totaly fake.
Tata Indicom/Photon+ — Pathetic Service
My tata photon number is [protected]. I am a victim of pathetic services since last 3 months. Everytime I try to connect my photon+, for nothing else but to get disappointed. The device and the service is so pathetic and unsatisfactory that you would not be able to open a website in 100 years. I have complained so many times but to get more disappointment. And the customer care executives are so ill-manned and don't know how to talk to a disappointed customer. Even today, when I called customer care, they hung up my call when I started complaining about the services without providing any resolution for the issue.I don't understand why are they running this service if they can't handle it. The thing (photon+) which should work is not working but the thing (TATA TELESERVICES) which should shut down is still running.
Kindly provide a resolution for the same. My work has suffered alot due to this.
Thanks
Regards
Rakesh
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I did only browsing but after 15 days i got a message that my limit for 2gb is finished and from now there would be charge. This is real cheating on tata photon's executive ...then i had to take a 10gb plan and finally recently i got my tata photon disconnected as the speed they promised me 3.1mbps but i was getting pathetic speed of 100-150kbps.
I have suffered a loss of 3600/- for this tata photon plus usb and really suggest people not to take this connection.
name - vikramjeet singh Lamba
tata photon a/c no.[protected]