[Resolved] TATA Indicom Walky Phone — Disconnection of phone without notice
i purchased tata indicom connection in the name of my wife only for internet purpose on 27 july 2007. and with a call tata i got connection as i requested them before bring all the required things to start internet but i was shocked they activated ny phone without internet and said you buy your self data cable.I made a complaint to cutomer care about this that vendor promised me for data cable as their target will achieve if i buy connection today.customer care did nothing but gave me the nearest address of their retail shop in bhikaji cama place i reached there but there was no data cable they gave me another address of punjabibagh and punajabi bagh vendor gave the address of rajinder nagar and rajinder nagar vendor gave me the address of new friends colony and they gave another adddress of kalka ji
at last i find the cable. and after again requesting them to fix and load new software their service engineer came. for all this had wasted about one week time and about rs700-800 petrol .
after using for 3 months i was not satisfied with the service and requested them to disconnect my phone in customer care but they didnt and their many representative requested me to continue with their services. after many requests they discontinued my connection and for that entire period i not used their phone or internet but for customer care only. and their representative come to collet the phone and gave me recipt as the last payment and i also i wrote as a special note in that reciept as last payement because that representative said he have only that bill book with a noting with not valid for full and final payment. and the cutomer care represetative assured me that no other bill will be issued to you as you had not used and requested before the bill circulated date.
but till date i am getting calls from ur billing depts that i have to pay rs.550/ as i had not paid the bill. when i tell them all the story they say o.k. from next time you will not recieve this call again but its continuing from last 4 months my request is please check your all the records of my complaints and send me a final payment reciept within week as this is not a big job to do. or i send a notice through my lawyer as i have all the details of my copmlaints with the time/date/name of representative with whome i talked.
Mahendra singh rawat
tata indicom no for which i am copmlainig is 64697299
my contact no. is[protected]e49
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Aug 13, 2020Complaint marked as Resolved