[Resolved]  Tata Photon Plus Prepaid — Balance check

Prepaid — Balance Query

Dear sir,
my mobile no. is [protected] . i made the payment of recharge voucher worth Rs. 130 / only through ICICI Internet Banking on 28 day of july 2009 . But sir it was not credited in my account balance.
sir, it is kindly requested to check into the matter and credit my account balance as soon as possible . i'll wait for your reply.


yours faithfully
Appasaheb shrirang Gaikwad

tata indicom - tata photon — balance deduction in prepaid internet connection

i am using tata indicom's epivalley plug n surf. prepaid. i have activated rs 501 plan which give benefit of night unlimited downloading, so there should be no balance deduction in night for internet usage, but then too my balance got deducted by 50 rs. upon asking customer care, they are not providing any valid information or justification.
so i am not satisfied with the service tata indicom is providing. they are not providing for my money i paid to them.

tata photon plus prepaid — After sale Service

I purchased a Tata photon plus prepaid on 7/4/10. I was told that the services will be asctivated within half an hour. it took me around more than 7 hrs and made me run to pillar to post (from one store to another) for activation. any how it was activated but the problem is that I am not able to recharge it online.or from any store. I was assured that by monday online activations will be resumed but still it is not working.
I experienced the most worse service, most ill treating & mannerless team of tata indicom in Srinager.

Dear Customer

Greetings from Tata Indicom!

We apologize for the inconvenience you had to go through because o[censored]s. We earnestly request you to give us a chance to rectify our issues and serve you better.

We request you kindly provide us your e-mail Id, Tata Indicom number or your alternate contact number to get in touch with you.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in .

Thanking you
Customer Care - Tata Indicom.

Dear Customer

Greetings from Tata Indicom!

We would like to inform you that you can check the balance of your Tata Photon plus, through the my account of our website. For that, please register your account at Tata Indicom site

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in .

Thanking you
Customer Care - Tata Indicom.

Tata Photon Plus Prepaid — cannot connect

While I remained in Mumbai I had TATA Photon plus prepaid internet connection. Now I am posted in Assam. I paid recharged voucher and I got confirmation of payment through mobile. But while I try to connect I cannot get the connection and get the error message 691.

mobile no. is [protected].
you have wrongly dedu the My Mobile balance is cutt Wrongly, i have not require the Cellular Tone . kindly refund the my balnce as soon as possible .

regards
krishan s bisht

i want check my balance

i want check my balance

dear sir,
i want balance check tata photon plus(internet)prepaid. mdn no-[protected]

TATA Indicom — disconnect my Rs-255 benefit

hi.my name is sudipto maity.
ph no=[protected]
my ph no. was disconnect on 29th aug 2011.
i was recharge my ph by Rs-255 on24 aug 2011.
i use this benifit just for 6 days.
after then my ph no was disconnect.
i go to the head office.but they donot give proper solution.
now give me the Rs-255 benifit & its validity.
if you dont give proper solution, then go to THE CONSUMER FORAM.
my email id =[protected]@gmail.com

Dear All,

There are 2 options to check the balance of your tata photon prepaid or postpaid devices.

1. Open www.tataphoton.com and register as new user for My Account service. Once you get register, login and click on Internet USage Meter - Current. YOU will be able to see the balance.

2. Call on Toll Free customer care number [protected] contact to customer care executive by pressing 9 and get registered for Free Unbilled SMS subscription service. Service get activated in 72 hrs. Postpaid customer will receive one SMS at 11AM everyday for usages informations and Prepaid Customer will get 3 SMS everyday at 11AM, 3PM and & 7PM.

Hope this will resolve the concern. For any other query about tata products.. fell free to mail on [protected]@mehami.com

regards,
Amit K Taygi

Sir, my photon plus number is [protected]. how can I check the balance of this number? Help me sir in knowing the blc.


Thank you.

my photon plus number yein hein [protected] please chek the balance

I am a tata photone plus customer . Earlier i was using post paid connection but due to bad services I switched to pre paid plans. Now again I am felling cheated. When I visited their shope they told me that If i will deposit Rs 255 than I will get 1 GB data for a month but it hardly worked for 20 days. Again when I am trying to know about my usgage they are not allowing me for that also. When i tried to log on in my account message came that my account is already exist and when I treid for forgot password page is not opening . I am trying for it from last many days and customer care no does not works they only transfer one number to another. Very Bad experiecne.

please inform balance on my prepaid photon plus...mdn..[protected]

please inform balance on my prepaid photon plus...mdn..[protected]

tata photon has a very poor customer service...i sorry to say i had a very bad experience when i bought it from tata docomo office near plaza dadar mumbai...they r very rude and will say anything to get new customers and then ur documents will get rejected and they will stop ur internet...very bad experience ...i would say never buy tata docomo ...i am in india for 2 months and thought it was easy to use but be careful i[censored] buy tata docomo...

balance check a/c no. [protected]

in the field of account number wt we have to provide in new user form