Tata Photon Complaints & Reviews

Ya man! irritating... got it for an important purpose... but this one just pulled my life...
I wonder how come they boast to give 3.1Mbps... Sometimes it never reaches 30 kbps...

Yeah, I am also experiencing similar experience ... I guess this problem could be area specific ... whatever ...I dont think they deserve the publish those shameless AD about speed

Definitly. its use to be well decent around 50kb/s, now its cries for even 5kb/s.

Tata Photon Plus — low speed and worst customer service

I bought tata photon plus for Rs. 2300 on 10/09/2010 and subscribed for postpaid unlimited internet access plan at Rs 950 per month. The salesman "RAHUL" and "ANAND" from VRITI INFOCOM PVT. LTD. Noida used to call me numerous timeseveryday with mouthwatering schemes "like speed of 3.1 mbps on unlimited download", "money back if not satisfied" etc etc. But once i purchased the device and found the speed to be as low as 0.1 kBps and average 15 kBps , i tried to reach them but they didn't attened my calls or even replied to my emails.

Following so i registed compliants twice at tata customer care but even they also haven't replied to my complaints.

I feel TATA is too busy selling these devices by making fool of innocent customers. Tata photon serices are too worse and salesmen are like jackals.

I advice not to get lured by these photon offers and go for some other service provider. Tata is not the same brand as it used to be. They are just running after money & more money.

Beware of the calls from VRITI INFOCOM PVT LTD.

Tata Photon + — Worst Speed & Service

Buying TATA Photon + is sheer wastage of Money . Downloading speed in day time is many time 30 KBPS . As per Tata photon advertisement the downloading speed is upto 3.1 MBPS When contacted customer care for the same they keep there fingure on word "" upto 3.1 mbps" .However they don’t hesitate to say "sorry " on any complaint . I think there sorry is complete meaning less.
also they can write the mail that your issue is resolved irrespective of fact that your problem is not solved or your query is not answered properly
My Feedbacks
1) Worst Performance
2) Worst customer care
3) Don’t have any automated option with which you can judge the speed
I sincerely advise others don’t buy Tata photon
even if any one give you free device then also don’t subscribe.
I am sincerely not expecting such quality service from Tata Group

I totally agree. I also took connection 1 month back and have been facing the issue of low speed.
I using the connection on Kundalahalli area of Bangalore and the speed is somewhere between 60 KBPS-400 KBPS.

In Adds they market 3.1 MBPS Marketing executive will say 400 KBPS avg and technician will say only 200 KBPS Aug speed.

This is the worst service i have ever seen.

I feel so cheated by a company like TATA.

HRJ

Hello Sir,
my photon speed is very low.some times it disconnects...so call me urgent and plzzzzzzz solution this problem...my mobile number is[protected],[protected]
my [protected]@yahoo.com


thanks...

Efficiency of Tata Indicom ???????????

This is with respect to your earlier mail ( Tata Indicoms) & my reply on the same on 10th Dec-10. You have asked me to provide the details of my Account No., Contact details, but till date nothing has heard from your side.

Of course I am aware that your reply is always in form of copy paste nature.
Even now I have seen that I you people are so accustomed with this sort of complaints that, You are only changing the name of Person in while making the reply for his complaints.

Regards
Nikhil A. Ghonge
Photon No. [protected]

Tata Photon Plus — Worst Speed and Service

Hi,

I purchased the Tata Photon+ device on 22nd Sept 2010 with plan Unlimited [protected]@950 with "3.1 Mbps" speed. I got the max 1.5mbps speed for 1st 10-12 days only. After that, still yet i didn't get speed more than 200-300 kbps.
I was called to customer care at that time & they told me that, have some server issues in pune and our technical people will resolve the issue by 15Nov. After 15th Nov i was called back, again they told me that will take much more time to resolve & will surely resolved by 30th Nov.
I was totally frustrate, Again i called back & got same reply, they promised me without fail will resolve by 15 Dec. But still not yet resolved it.

I will never make a mistake of buying Tata Photon Plus.... :-(

See the attachment of current speed of photon+ that i got.


Thanks,
Deepak.

..hi..
I am Rebajit Sarma of Dibrugarh, Assam . I have a Tata Photon + connection with Account Number[protected] having unlimited downloading facilities. I pay the monthly bills at due time. But now a days it becomes tedious for me to use this internet facility because it is more worst to use now then GPRS facility.So i request you to do some thing towards improvement of the worst service of Tata Photon +

i took the tata photon plus on june 1st
i am not able to get speed more than 0.01mbps downspeeeed

when i was tried to contact customer care, no use with them
so what should i do?
how to disconnect the connection


photon No.[protected]
m.[protected]@gmail.com

Tata Photon Plus — speed too slow

i was using ta ta photon plus for last 4 month i am pointed about the services its to bad too slow ,
i want to disconnect my connection if my was not been solved soon , ta ta photo engineer did nothing i made the complaint but without my problem been solved they email me and said Ur has been solved ..what the hell this happening yr its too much now .

NAME : RAJEEV KUMAR
TATA PHOTON NO IS :[protected]
DHARMSHALA 176215
H.P

Dear Mr. Kumar,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that, your complaint bearing docket number[protected] has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

same problem here as well... Internet conectivity is too bad.. My Account number is [protected]...

same problem i too facing here.Its terribly slow, its eating all my times.And a bad customer care support. they are not giving the solution over this.

not agree with this plan

i bought a tata photon whiz and my plan is 799 unlimited.but whe i got my bill i found it tht it is not unlimited but 15 GB is the limitation. my billing amount was 1429/-.this company is truely a mother [censored]er company.the all customer care executives are nothing but .they can do one thing--just can impose a huge billing amount to the customer...[censored].

Tata Photon Plus — poor network speed

I have recently moved to India and buy this product on 5th Sept 2010. I am regretting to buy this product. they claimed to offer up-to 3 Mbps of speed, but i couldnot touch 300 kbps even.
Fokings these tata indicom people and their customer service.

PLZ DONOT BUY THIS PRODUCT!!!!!!

THESE PEOPLE ARE TRYING TO MAKE FOOL O[censored]S BY FALSE CLAIMINGS!!

Tata Docomo — hopeless service

AT TIME OF TAKING SIM I SUBMITTED ALL DOCUMENTS BUT YET THEY AGAIN DEMANDED FOR THE SAME AND I ASKED THEM HOW COME THEY ACTIVATED MY SERVICE WITHOUT MY DOCUMENTS. AFTER THAT THEY ITS OK BUT 15 TO 16 DAYS DISCONNECTED MY OUTGOINGS AND THEN I HAD TO SUBMIT DOCUMENTS. I COMPLAINED BUT I THINK THEY ARE NOT CONCERNED ABOUT CONSUMER PROBLEM.

in the morning I received an sms on my docomo that we can recharge docomo online
without any extra fees or payment gateway. yaa its true www.babuchak.com is
marvellous. It also provides daily prizes to be won worth Rs.30, 000 daily just
to recharge our mobiles.

we want such sites like www.babuchak.com

& it also has a very good scheme to win mobile phones at rs.10 only.

Now in the market there are 2 players to recharge tata-docomo online

1. www.babuchak.com (Free of cost)

2. www.ezrecharge.in (takes Rs.6 for recharging Rs.100 & takes Rs.18 extra if you recharge your cell in night)

I think www.babuchak.com is the right choice without any extra fees & it also has a 24hrs call-center

Tata Docomo — HOPELESS SERVICES IN CHHATTISGARH

ITS STRANGE COMPANY LIKE TATA S STILL WORKING IN DISORGANIZED WAY. I APPLIED FOR MY POST PAID CONNECTION ([protected]) ON AUGUST 2009.
THEY TOOK 60 DAYS FOR VERIFY MY ADDRESS. (THATS BREAK ALL RECORDS SET MY OUR VERY OWN BSNL )


I HAVE BEEN PAYING MY BILLS SINCE THEN AND YESTERDAY[protected] .THEY DISCONTINUED MY SERVICES AND THE REASON THEY GAVE ME IS AGAIN MY ADDRESS VERIFICATION.
RIDICULOUS !!!!
I AM GETTING MY BILLS REGULARLY AND PAYING THEM ON REGULAR BASIS.

i HEREBY URGE EVERYBODY TO STAY AWAY FROM DOCOMO.

I need the puk no please help me [protected]


seud me sms tata no... [protected]




vinay kumar

hi...
i need full error code details about pothon wizh prepaid, and i cant understand what msg given frm u. plz forward to me above all details

tata photon whizz — poor connectivity

dear sir,

my no is [protected] named dheeraj soni. mostly with your connection my computer message computer did not respond . kindly resolved our problem

i...i have been using tata photon whiz [protected] The problem is that i'm not able to open emails These people don't even offer proper customer care services. I call on to 121 using my dads tata mobile...no person attends the complaint. the speed very low

i was trying to contact tata indicom photon customer care people it was taking more than 60 mints then it was disconnecting
i don't see this kind of worst exp with Any other customer care
please don't go for TATA INDICOM PHOTON @ ALLLLLLLLLLLLLLLLL

USELESS PHOTON CUSTOMER CARE

on 06072010 i have taken mdn ;[protected] but it is not working i complained to dealear but he is not respondig it is very much shockig towards customer services

I had gone for tata photon at Naultha (Panipat, Haryana). It was III week of April, 2010. The message was that in the first month it is unlimited. i had paid rs 1600 or so. I had opted for the scheme of Rs 325 pm.

In May, 2010, i shifted to Kala Amb, HP 173030. I was advised not to bother for change of state because there is no roaming. My son paid for around Rs 375 or so in MUMBAI. This confirms that i had the scheme of rs 325 pm.

in the last week of June, 2010, i paid rs 500 with a feeling that it is more than required and an advance of rs 100 or so will remain in my account. a message has now been sent to me that i am to pay rs 271 mote becausev i am using tata photon unlimited. this is wrong. i never opted for unlimited.

u pl set everything in order otherwise i shall settle your account only once and then I SHALL OPT OUT.

THE DECISION HAS TO BE TAKEN BY U. I am told that i had opted for unlimited in the very beginning and THIS IS WRONG. HOW IS THEN THE PAYMENT OF RS 375 JUSTIFIED ?


Suraj Bhan Kalidhar

The Internet Connectivity on Tata Photon Whiz is extremely poor. I have made complaints to the Customer Care but no remedial action in regard to redressal of my grievance has been made so far. I am fade up for using this hopeless equipments for Internet use. It takes very much time to get opening of site as the speed of Internet is very much poor. Tata is a Internal Brand of Trust of faith but in the market of Telecommunication it has lost if's trust in the market for not listening of complaints of customers. I hope that the Higher Authority will take suomoto cognisance on my this Comment and redressed soon my grievance at the earliest time.


G.A. Khan, City :- RAJNANDGAON (Chattisgarh State)
My Tata Photon Whiz No. is[protected]

I purchased tata photon whiz nearly a year back at a price of rupees 1000/- unlimited usage for three months. When I went to get it recharged for third time I was told to pay rupees 1500/- . Recently got recharged on 4.4.2013. To my utter shock connection was snapped some twelve days ago. I went to inquire about it at least thrice at outlet of tata docomo but the problem persisted, clicked on customer care and complaint on line. Contacted cutomer care on phone on toll free number. The response is very very poor. I feel cheated and harassed. My humble submission to Tata Docomo people dealing with this is to immediately solve the problem and extend the connection free of charge for the no. of days I am denied its usage to restore faith in tata docomo whiz services. MY NO. OF TATA DOCOMO WHIZ IS [protected] AND CONTACT NO.IS [protected]. Thanks.

Dated 18.06.2013

I was took Photon plus broad band connection on 22.09.2009. from Sri Balaji communications. Iam not getting my monthly bills, due to this reason my broad band connectiuon is disconnected twice, I feel very inconvinient in this regard also the e-mails sending from our end is also having problem, I request concerned to take care of my complaint. Thanking you.

regards,


Keshava Rao.K.R.

Comments

0 minutes ago by Karapana Halli Rama Rao Keshav [send email]
I was took Photon plus broad band connection on 22.09.2009. from Sri Balaji communications. Iam not getting my monthly bills, due to this reason my broad band connectiuon is disconnected twice, I feel very inconvinient in this regard also the e-mails sending from our end is also having problem, I request concerned to take care of my complaint. Thanking you.

regards,


Keshava Rao K.R.

Dear Sir, I have been having constant problem with Photon+ and there has been `NO Response virtually to my mails, Calling them from my Mobile on[protected]. The `write to us is bogus', since it never transmits the complaint. The nodal officer manages to send Mails Failure after 24 hours, caller from Chandigarh is rude and non-responsive. It is ironically true that TATA's seems to behave like a `casual Govt. Dept.
A senior citizen do not know- `what to do' in Mera Bharat Mahan', i.e. if i surrender the cost of device at 2600/INR goes waste-DoT is also helpless-Wasting time, since you r unable to send them mail directly, despite numerous efforts, on their pattern of Tata's `write to us' as stated above-Forums also r toothless, because of `clutch' applied by these people;

Nevertheless the mails (Unreplied by them), are as under:

To:nodalofficer.[protected]@tatatel.co.in
I am forwarding the complaint dated 08th Aug 2010 vide which I had been in distress in using TATA Photon+ as follows:
1. I had asked for the upgradation of my plan to 10GB before the last billing cycle with a purpose o[censored]sing that my benifit, but vide various calls made by me over the last more than a month that I have been having too slow speed on the subject connection quite off-and-on which is verifiable from your records & is well known to you; There has had been virtually `NO USE' of giving your various request/complaint numbers, the last being[protected] on 18th Aug:

2. Due to low speed or non connectivity from the middle of July 2010 to 11th Aug 2010 I have not been able to consume even half of the GB allotted; Therefore I had put in a genuine request of `waiving off (Only) a few charges but it seems that You have been enjoying the distress calls from the customers as neither the problem of slow speed nor the waiving of excess charges nor the reversal of plan to 2GB (Vide my mail dated 08th Aug 2010), has been attended to, so far;

3. I do wish to call upon you to act fast on the above, failing which I shall be constrained to take up the matter to an appropriate forum at your cost and consequences;

Thanking You-Sincerely-VIRINDER DEWAN


----- Forwarded Message ----

From: virender dewan <[protected]@yahoo.com>
To: customercare.[protected]@tatatel.co.in
Sent: Wed, August 11, 2010 5:22:53 PM
Subject: Fw: Reg:Photon+ No. [protected] & A/c No.[protected]
Sending again-DEWAN
--- On Sun, 8/8/10, virender dewan <[protected]@yahoo.com> wrote:
From: virender dewan <[protected]@yahoo.com>
Subject: Reg:Photon+ No. [protected] & A/c No.[protected]
To: customercare.[protected]@tatatel.co.in
Cc: "vdewan2005 gmail" <[protected]@gmail.com>
Date: Sunday, August 8, 2010, 12:05 AM

To: customercare.[protected]@tatatel.co.in
Dear Sirs/ Madam,

This is too agonising on the irratic behave/ service of the subject connection as follows:

1. As is well known to you from your records, vide various calls made by me over the last more than a month that I have been having too slow speed on the subject connection;
2. Even your executive too attended to that at my address in early July. Within 02 days of that visit I had started having the same problem but `No-one came to set that right, despite my wait for him (Mr. Manoj has had visited ONCE only);
3. I wonder if that has any connection with my request for changing my plan to 10 GB, since the trouble started-soon after that, i.e. even before this plan introduced;
4. There has had been virtually `NO USE' of giving your various request/complaintnumbers:
No.[protected]On 10.07, 12-07),[protected]On 12.07, 21.07),[protected]On 25.07 & 02-08),[protected]On 03-08);
5. Thet net has had been down (Completely) for 05 days and had been sluggish for more than a month that I have not been able to work/ operate with my Corporate OFFICE-BSI);
6. Though for the last 02-03 days I have been working on net with P+, but looking at the past experience, I have grown pessimistic;
Nevertheless since I went for Photon + on my own (My Office has all the cards from Reliance), I wonder as to how long I have to listen to my Superiors.

Therefore I call upon you to compensate me and revert back to my original-2 GB plan immediately and avoid sending me bill for the 10 GB plan;

Pl. acknowledge and act fast-Regards-Dewan V "

PS: A genleman Mr. Keshav called on me on 20th Evening and left my Complaint No.[protected] un-resolved-The speed test gave a Max speed of 0.41Mb as againsi expected of more than 2.0Mbps, besides the complaint on charges for not -in use-Photon services (Due to v.low speed or non-connectivity, too is un-resolved-Regards-DEWAN

Yes bro these companies manager should do anything for clean these irregularities towards customer complaints. I am also suffering from the very slow speed of tata photon+ broadband. If things going like this only then the company has to pay heavy loss of customers.

Tata Photon Whiz Data Card — Speed Commitment not maintain by Company

Sir,

As Tata Compnay has commited to provide me Internet connection with the speed of 156 Kbps with Tata Photon Whiz Data Card, but they are not providing internet speed more than 40 kbps,
So, please take any immediate action regarding that.

sir,
i am jithin eranakulam, kerela . i have purchace the tata photon whiz on 24/12/2009. the sales man told to me this have speed up to 153kp/s.but i don't get that speed & also get less signal .plz accept my complaint .

Dear Sir,

I had purchased Tata Photon+ prepaid data card from Vriti Infocom Pvt.Ltd., B-75, Sector-63, Noida vide their Rect.no.163 dt.[protected].

Regret to inform you that till date the data card has not been activated by the Vriti technical. The support persons tried several times to get configured through telephonic talk but was unable to do that. I requested them to send their experts & solve the problem asap but no one took initiative.
I have some urgent assignment on Internet but due to non co-operation of the Vriti Infocom Executives I got harassed.

I continuously trying their numbers but no one is responding.

Hope you will consider the above matter as a serious matter & help to solve my problems.

Best Regards.

Sharad Atre
[protected]

i agree with that complaint i am using tata photon whiz iam getting downloading speed only 14kbps please check it once

Uttam, these guys at tata photon plus are duping clients by informing the lighting speed internet etc. but when you use it, this is worse than MNTL too.
I guess you should put your complain in consumer court and they should refund your money.

TATA Photon plus is new device to lure the innocent peoples- there is no way to calculate the real download-upload and checking the account balance. I have lost more than 3k in just 1.5 months.
For wise men - don't try the photon plus. The dsl landlines with unlimited pack is good.

Subhash, i mysel[censored]se the product nd its the best wireless broadband device i have ever came across.
I run youtube videos without a buffer & get pleasure of live cricket matches even when i am not at home, through the photon tv application.

Upload & down load limits pop up in a window every half an hour ! so there is no point of me not knowing my usage( i shall suggest if you are confused with data based plans, switch to time based plans, at least you can very well track time)

Account balance can always be checked through call center, though i never felt calling because i knew my usage is under my GB limit (u dont need to take care of the gb's in the time based plans)

For all wise men " we have been using wireline broadband since ages ..& we very well know it!!
its always better to change with time & to try out something better because technology has evolved itself that way so take the advantage of it"

i agree with priyanka as i am using photon plus since two months & belive its an xcellent wireless device to access net :-)

Hello,

Is there any way to check my Internet usage (Photon plus) in accurate measurement?

In my account it is just updating after 48 hours and it is like unbelievable amount. I just chatted with my friend for 46 min in yahoo messenger (I know the time and no other downloads ) but it showing I used 100 MB for that day!!!

How can I believe this. No downloads, no software updates but still consumed 100 MB?????

can i know the tower details in chennai in full details. pls send as quickly as possible

i want to know my Tata Photon Account usage for my 5GB plan.

whenever i call the Tata call centre, it asks for my account number.

How do i know my account number?

Please Suggest

Dear Sir,

I have bought the TATA PHOTON PLUS wireless Internet service provider from
Chroma Store at R CITY ,Ghatkopar (W) Application number 3150388. from
Shri Dhireesh Sales Executive -
contact number - [protected] and have provided PAN CARD, PASSPORT ,
Local Address proof.since then i have been following it up with Shri Dhiresh
and customer care every day (minimum 3 calls). Neither Dhiresh picks my call nor customer care solves my problem. Customer care exe provide me the complaint number and just bluff me by saying that it will be done within 24 hrs..i dnt knw when that 24 hrs will be over?...You proudly say that Photon has won the best service awards...beleive me that no where reflects .kindly in this present customer centric business environment you should focus on qualitative service .

kindly look into the matter and do the needfull..

regards

Gowri shankar
Appl num: 3150388

i gbought a photon yesterday n its still not activated till now.damn dis tatas sucksss

We bought a equipment last week submitting all the docs in hand as required by them and was activated immediately and then it was deactivated saying documents incomplete. After a week over they are JUST PASSING THE DAYS AND NOT ACTIVATING IT. IT IS A BIG FRUAD. The manager Yogesh in bagnalore is trying to make other fool. The agent who supplied the equipment was MOBILEWERKS.

can i know the network strength available in PATNAA... PLZ ! ! ! ! ! ! !

please start service of our device

dear sir good afternoon tata photon device number[protected] our complaint number given by customer care-[protected] we want our device back with 2 months data pack please help us. thanx rahul goyal [protected]

VERY TRUE THE SPEED IS PATHETIC, THEIR CALL CENTER PEOPLE ARE PATHETIC AND WHOLE SYSTEM IS PATHETIC.
MY SINCERE ADVISE TO EVERYONE IS NEVER BUY TATA PHOTON PLUS USB AND NEVER USE TATA BROADBAND.

TATA PHOTON even cheating on 950 plan..saying that U will get high speed i.e upto 3.1 mbp till first 5 GB and after that it will reduce to upto 156 kbs, but still in this they are cheating...TATA PHOTON giving high speed only first 3-4 GB and after that they reduce the speed upto 120 kbs and avg. speed is around 95 kbs...

dear
my TATA PHOTON USB device is not working properly.
first i install the devece driver from administrator login and its working but when i login from user it giving a error messge thai is device not connected or not ditected.

My photon also not working and giving an error modem disconnected or use by other source

I faced the same issue, and found a solution after much pillar to post

http://onlygizmos.com/solved-tata-photon-not-working-on-windows-7-epivalley-sec-...⇄

My photon model is huawei ec1261 & I am using Windows 7 64bit computer system. i faced same problem as above.. it's doesn't work in 64bit machines. :(

even I hv purchased photon+ ec1261 but it is not working with Win 7 64 bit, Tata customer serive EC1261 does not support win 7 64 bit

The Tata customer care is totally crap. The call center does not even know hat is a 64 bit OS. I have ec1261 and it will not work. However to my utter surprise the older model ec1260 works fine.

I'm using win 7 32 bit it works fine ...

hey it's working on window 7 but it's a way to install that software. the way is right click on the photon drive click open and select the program called Setup.exe then right click on setup.exe and click run as the administrator. wait for install the drivers for your photo whiz. it is working., njoyyyyyyyyyyyyyy



Email : chaithanya.[protected]@gmail.com
Mob: [protected]

My tata photon + EC 1261 is also not working with windows 7 professional 64 bit. If the company like you supplying this type of product how can customer survive. Either you supply me patch for above config or arrange to change my handset so can we do our work.

my tata photon whiz EC121 is not working properly.I purchase it from tata mobile showroom.when they connect it to their computer it work properly but when i connect it to my computer a message is recieved thet is my device is not connected or unavailable.

1-want to know how to know :left balance and left time limit in our plan...
2-is there is any exchange offer of tata witze with the tata photon+..
3-can anyone(relative) who is in abroad can pay my tata witze and photon+ bill from there..

I use TATA prepaid Internet, please tell me how can I know my balance.?

Modem No.- [protected]
Customers Name- Radha Ballav Prasad
v.[protected]@yahoo.com
Mob- [protected]
Please tell me current status of my connection along with balance.
Thanking You

Current status of Modem No. -[protected]

TATA Photon Whiz — i was cheated

lanjodaka gudha balisi kottukuntanru ra me tata lanjakodukulu whats this modem u it doesnt catch the speed nor download speed . i am using the modem here in the city of warangal still there s no speed then why did you promise the tariffs and speed you ratan babji. {you fool}. you mother there is no wonder your tata nano [censored]edup in up and gujarat. you strange looking ratan tata.

teri ma ki toooooooon
teri bhan ki tooooooooon
madartooooooooooon
tooooooooon mara kahi jake

tata indicom are cheating fellows

I have to have same the problem. I too feel, i am cheated.

You don't know much about internet i am suggesting you can get tata photon plus from my recommendation .It is not having tower problem .It is that where are siting in the room.
I want to say something that that they are not engineers they are simply like you not know much about the device.Next time you can surf the net near window of your room.You can get much higher speed than before...///////////////

please do not buy tataphoton whiz

Yes you are true, i m also not getting a speed of 153.6kbps

Bsnl Company is the best.Tata photon suckz and a cheater.Dont ever buy tata photon be'cause you will be cheated

This is True.. they Guarantee 3.1mbps.. but it isnt nywhere. its just business.. but atleast if they are taking money from us, they should give us a perfect service...

tata photo whiz connection is cheating people...very slow netwoork...even we cant browse a single web page taking 5-15 min time

TO DEACTIVATE MY TATA PHOTON PLUS CONNECTION

I have using TAT PHOTON for nearly 2 years Account Number =[protected] ... i said to customer care to deactivate the connection but they din doing.., again again sending bils ...

Tata Indicom Net — Very slow connectivity

Iam residing in Ayanavaram, Chennai. Last month, I have got a Tata Indicom connection. For the last two weeks, there is a decrease in the speed and after 9 to 10 clock at night this problem persists. I am a Medical Transcriptionist working in the nightshift, speed gradually decreased for the past two weeks, so please take this as a complaint and do the needful..

Address.
#2/348, Anna Cross Street,
Thiruvalluvar Nagar,
Ayanavaram,
Chennai-23.

#[protected]

TATA Indicom — Very slow and third rated connection

Hi all,

This is to make you aware of the kind of product Tata Indicom Broadband connection (wired) is in Pune/maharastra. I have been using it for a couple of months now and right from the day one, I have observed very clearly that the surfing as well as the downloading speed are much more inferior as compared to what I used to get in Gujarat with the same ISP.

Surfing often is a very frustrating experience with Tata indicom as the speed is wavering and inconsistent. Every other minute, the speed goes down and ’Page cannot be displayed’ error displays for even the most lightweight sites like Google. Later, by hitting the ’enter’ key couple of times or ’refresh’ icon, the site loads. This is an everyday issue and on notifying the engineers/ISP customer service center, they are either not able to understand the problem or do not want to admit that Tata, unlike in its other reliable products, has been a miserable failure in Tata Indicom product (especially tata indicom broadband).

I am waiting for another ISP to have a feasibility in the area where I stay so that I take no time to get rid of these lousy guys.

Below is the url that will display an image from www.speedtest.net when I tried to test my speed. It clearly shows that the speed I get is 0.09 Mb/s (Megabits/s) which is equal to 11.52 KiloBytes/s.

Imagine I am using a 256 kbps connection (unlimited) and look at the miserable download speed.

http://www.speedtest.net/result/[protected].png


Tata...you are just not being honest with respect to this product of yours :

-Ashutosh

Tata Indicom/ Photon+ — Very Low Speed for Photon +

I had purchased a Photon + recently. The Phone no. is 30040689 and Account No.[protected].
The speed ranges between 256 KBPS tp 330 KBPS. Which is very less compared to the advertised speed of 3.1 MBPS. The technical executive says that it is standard and will not get more than this.

TATA — for four days rium will get lock?

my phone has got lock

phone got lock after three days, what is this.
i request u to open my phone lock
my phone:[protected]

TATA-PHOTON-PLUS- TATA INDICOM — Internet connection not working

This is in regard to the plug to serve internet connection that i have bought from Tata Indicom -[protected] .
From day one I am getting issues in connectivity and speed but no one is hearing .
About 5-10 emails and calls have been made but they just say this is network issue one says this is tech issue.
But No resolution.
When they cannot deliver the services why to promise to customers and when we consumers paying such high amount we need it back and want to terminate the servies right away .
My Complain no was[protected].
Please look into this for the resolution as soon as possible and some strict Actions again this Tata Indicom.

Tata Indicom/ Photon+ — poor internet speed of photon+

I am using your photon+ for last four months, for the last months , I am facing the network coverage problem. always ,when I connect the photon+, its speed comes out under 20kbps, and downloading speed is around 0-5 kbps. I have been lodge complaints so many times , and also talk with your nodal officers , team leader of internet department, but right now no solution at all. I have lodge my first complaint on 22/8/2009, my photon+ no. is [protected] and a/c no.[protected], resolve it in 2 or 3 days otherwise I will discontinue the servvices

mera naanm avdhesh kori. mai jald he me tata photon purchesd keya ho. muzhe bataya gaya tha ke mera speed jo ho ga 3.1mbps ka leken utni speed nahi hai. sach me jo uske speed hai o hai surf 130kbps aur downlod 35kbps .

TATA Indicom - Photon+ — Worst Speed - is it really Broadband?

Hi,

I have subscribed to Tata Indicom's Broadband "Photon+" in exchange of their erstwhile CDMA 1x Data services. Last 3-4 weeks the speed has drastically gone down worse than CDMA 1x data card.

it hovers around .2 to .5 Mbps and many time it stands to "Zero" which results in "Page not found Error". Even the fastest search engine - Google take minutes to open up & some time event does not open.

Have raised SR with TATA Indicom customercare twice:
1) on[protected]
2) on[protected]

Post first SR Tata Indicom's engineer visited & cleaned up Temp files, reloaded the drivers etc but problem remained the same, he also checked speed (http:speedtest.net) & confirmed for slow speed connection - tested signal strength which was good.

So on my feedback I wrote problem not resolved & engineer promised it take with their Networking team. To my surprise no action was taken post that & SR was closed.

Second SR was raised, it is still open - have received more than 5-6 calls on a single day[protected] just asking me if the problem was resolved without having worked on the problem??? Then came the promise next day to send engineer one more time on Saturday[protected], no one turned up.

I called today[protected] to check on the update & was told that SInce engineer could not make it they thmeselves updated the SR to be resolved by[protected] without even informing me.

The issue however is not at my device or laptop end, I checked with another user of Photon+ & he is also facing the similar issue. Tata Indicom has spent huge sums on Ads to sell it & were successful in selling in nos (it seems) because the when it was launched the speed was not a problem (my own experience) but now there is increased load on their network & hence not able to provide promised service.

Since they are not able to provide the promised services for Broadband & still taking money from customers - it is an act of mistrust, cheating & breach of services contract.

I am not very sure writing here would help me solve the issue - but for those who are reading this note, please beware & donot fall victim of false promises made by Tata Indicom.

Regards,
Ranjeet Singh

Yes. When I called the customer care they said you will get a minimum of 300kbps to a maximum of 3100kbps. However the average is 700 - 1300 kbps and never really 3100 not even 1800 which is the min req to qualify as broadband. But its good mobile device for working.

On 1st January 2010 I have purchased a TATA Photon from Cuttack Tata Indicom HUB. The internet browsing is very slow and downloading also very slow. Besides that connection has failed within 20 to 30 minute. Then re-starting the PC and connect again...

photon plus — Broadband or Wasteband

I stay in Hiranandani Estate, Thane (W). I was influenced by the advertising of Tata Indicom Photon Plus and I purchased photon plus 10 GB, about 4- months back. For the last one month the speed was very slow. The download speed is 0.5 mbps and upload speed is 0.07 mbps. I complained vide docket no.[protected] dated 23-01-10,[protected] dated 27-01-10 &[protected] dated 29-01-10. The reason for the above three complaints was because the customer care gave false promises of sending their executive "within 24 hrs" but as usual they failed to even call back to me. After lot of follow up I got a call from Tata Indicom and they told that this is a network problem and due to server overloading they can not do anything. Further , they were not in a position to tell when this problem will be over. In their automated generated mail they have mentioned that if the customer is not satisfied they can call the nodal officer on[protected] but this number is never accessible.
In the nut shell the Photon Plus is run by unprofessional group with a team of insensitive customer care. They are simply duping the customers promising a speed of 3.1 mbps. So please beware of them.

Dear Customer

Greetings from Tata Indicom!

We apologize for the inconvenience you had to go through.

Please be informed that your complaint has been forwarded to concerned department and will revert shortly. However, we cannot assure you a confirmed date or time.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in

Thanks and Regards
Customer Care
Tata Indicom

Tata Photon Plus — No activation altough connection has been provided few days back

Hi..I have taken a connection on the day o[censored]gadi. Their agent came and took money, but no receipt.Again no activation since last few days despite number of calls.Please help me on this.

My Tata photon plus number [protected] and my plan is 750 per month, Tata photon plus speed is incredibly slow. In the advertisement they claim the speed is upto 3.1 MBPS. But I could not even hit 128 kbps. I still feel like working with 28.8 kbps speed. Once I am complaint the same to your care and that time most probably 10-15 days this connection is working good speed, but last four days this connection is running very very slow. In this connection please rectify the same for your good relationship to us. Thank you

Tata Photon Plus — slow internet connection

I have been complaining regarding slow internet connection.There is no response from the tata photon people.They have a horrible customer service.

TaTa Photon Device — not got internet connectivity for more than 2 weeks

I have taken Tata Photon device 2 weeks back and submitted all the documents as per the agents suggestion. Later on it got disconnected since they said document is not valid because rental aggrement is not in my name.
Then I again submitted the bonafide letter for TCS(where I am working currently).
The agent and the dealer said it will be activated within 24 hours. It has been more that 4 days and still it has not been activated.


1)When I call Cuctomer Care they use to say" our details havent been updated in our database".
2)when I call the agent (Name-Ashfaq) he said that he has already submitted the document to the dealer.
3)I called dealer he said he has not got the document from the agent
and wad not picking up the call.


Everyone is playing ball game with the customer.
I want to sue Tata Indicom ans the delaer for this.I have put hell lot of effort on this and didnt get any result.
I need mymoney back and the fine amount either from Tata Indicom/dealer. If not done I will go to the consumer court.



Dealer contact - Hemant-[protected](R T nagar, Bangalore)
Agent contact - Ashfaq([protected]) office- agents office -BTM layout,Banglore.



Reply soon.

My mail Id - vivek.[protected]@gmail.com

my photon plus speed is much less than 300kbps which is the minimum speed according to them.

tata photon plus [censored]ing ... i havent seen such a [censored]ed service ever, , , , , , , , bloody ... i couldnt even check mails, it hours to load the site ...with their photon plus next generation internet connection, , , , , and son of mother [censored]ers ...

wake up tata photon plus owner wake up...lots of people making badd doooass for u...get what promises u do in front customers.your speed is really reallly really really really reallly really reallyreally reallly really reallyreally reallly really reallyreally reallly really reallyreally reallly really reallyreally reallly really reallyreally reallly really reallyreally reallly really reallyreally reallly really really slow...dont u understand pple leaving such comments here...i dont think there's any differences btween ur brand and the brand like tikona. which has also a very slow speed...r u with me guys...?????????????
i dont hv option to change the brand also as already bought the hardware with 2500...god know whot they will do...?????????????????
ur only ans that is signal is weak is not the all time evergreen solution for your customer...mind it be4 sending your technicianssssssssssssssss

Tata photon+ is none other than a stupid useless device. It's combined with all stuffs. In their ad, they said download speed o[censored]p to 3.1 mbps but i never even got 100 Kbps. May be they made a mistake while printing in this device cover, which should be 3.1Kbps instead of 3.1 Mbps. My region has a good signal strength sometimes i got 100% signal but the speed never reach 100 Kbps.


Never go for this device.

TATA PHOTON Mobile Broadband — very slow speed in internet in my laptop

I have recently purchased the TATA Photon mobile broadband for internet purpose in my laptop , Its speed is faster than other but its speed is very slow

damn bored with its turtle walk.My dream to download big big games and movies destroyed. I spent this much money to get speed and reliability.but this photon is just a fake.Never experience speed more than 80kps.i want at least 800kpps cuz tata given very costly plan and only very few hours are free in which i have to download everything but it took half an hour to download mozilla only . huh!! You people just broke my dream.First signal dont come on my area(grrrrr!!!) second when go to other place it show good signal but speed like turtle walk.u never can win doing like this. i dont know weather airtel has any device launchedor not.i'll bin this photon and will spend my valuable money on airtel device if it comes.Airtel is the king of all other services.

and Mr. vidyajit ___u wrote such a nice word.I agree with u totally.its a big flop device ever.

they are cheating they said i will get maximum speed upto 5gb in Rs950 plan but i didnt get highspeed even for 100mb, sometimes its deadslow that i cant even chat online or open some applications. hope they see this

Tata Photon Plus — Speed is very worst

Hello ,


I am using the tata photon plus no is [protected]. i bought it in Feb, 2010.
From last 2 to 3 months speed is so worst i have complaint about this to customer care so many times
but every time executive comes and takes the parameter but problem is not resolved till now.
once a executive called me that we have to set up a antina for resolving this problem but no response .
every day i raised a request but at last i can say services are not good

Tata Photon Plus — speed of net is like tortoise

Service of Photon plus is not as TATA Offered.Service of Tata Photon plus is like another services and product tata is providing.

TATA ka naam bada hai darshan chote.Jaise car bhi tata ki kabhi nahi kharidni chahiye aise hi Netspeed of reliance is far better than tata. So dont go for any seirvice and product of TATA.

Customer service is very poor ,and techinician doesn't know any thing,RATAN TATA ko bahut pehle hi retirment lelena chahiye tha,kam se kam TATA ka naam to kharab nahi hota.

Never go for any product of TATA

Tata Photon Plus — Worst Service and not not getting proper reply

I have taken Tata Photon plus broadband connection. It is not giving the speed as expected and in b/w barred the connection due to not receiving the welcome call. Already first month bill got generated. I am planning to surrendered the connection. How i can get the paid amount. The service is worst.

I too agree. We should file a legal complaint on this company

Tata Photon+ — speed of the device

i bought a photon+ around 10 days back.... in the time of purchase they said the download speed of the device is 1.8 mbps. but i get only 10-20 kbps. it is very worst and frustating...........

i thought photon plus is the best and now after a worst experience i found its the worst... damn its dead slow... 0.00kbps to 10.0kbps... what a damn pain is dis... i feel rather using this stupid photon plus i can go for some other wireless networks... never ever choose this idiotic device... before we bye they assure for good speed and once we bought it and used it, they wont even look back though we give complaint... damn never buy and trust this photon plus... it just sucks... i feel they are cheating us by selling a worst product (photon plus)...
the name and the device doesn't match at all... funny the add oh god please don't believe that stupid add in the t.v. for photon plus... it's just like cheating us... these people when we give complaint that very rarely they respond and make the speed to be good for first few days later ah the same old story starts ... ah enough i had a horrible time with this photon... guys please make people aware of this stupid photon plus and make sure that they wont waist there money like us... save them from this...

mostly nowadays there will be 100% signals but 0.00kbps... what a is this... i will be really happy if these photon plus people really see through these problems and solve them and make there customers happy... otherwise its the fact they have to close up this... i found 90% of people who got photon plus are having a horrible time...

Tata Photon Plus — Snail

I bought this Tata Photon plus after I was impressed by their ad on the TV. Initially I was planning to get a broadband but I thought this was a good alternative to broadband as I have to travel a lot. The speed is like dial-up. I also have reliance broadband which is much better than this snail.

Im using this device from last 2 months & experiencing that same speed of 100 kps & downloading 10 kbps ( maximun speed which i get ) . i have register several complaints but nothing had happened, always get same response, Mr. Vidyajit was very right abt the speed that it should be 1.5 Kbps not 1.5 Mbps, tata is such a flop connection in every thing from mobile to net..the company ever...//
althougn my signals are always 100% but speed is same a max . of 100 Kbps .Such a big flop, stupid, damn device i'v experienced ever...
We customer should file a legal complaint against this company, , otherwise thay continue to make fool of customers...//////////

Phton plus si ridiculous, do not take, if you wanted to take and no option, ask them to show the speed, spped is very slow.
Im using this device from last 4 months & experiencing that same speed of 100 kps & downloading 10 kbps.
althougn my signals are always 100% but speed is same a max . of 100 Kbps
We customer should file a legal complaint against this company

I went for a TIME BASED plan thinking that they will provide me gud speed as I will use onl 4 hours a day!but HELL NO!sometimes the speed is so bad that even speedtest.net refuses to load...sometimes gmail takes 3-5 minutes to open...under best conditions in chennai it is performing like this.in bangalore etc I could not open a mail in 2 hours!!!in chennai where I am using it signal is 100% and very few users here use photon plus but I am paying 900 per month for 4 hours per day with extremely low speeds

Tata Photon — Slow speed of internet

I have purchased a Tata Photon Plus with 5 gb unlimited plan, i am supposed to get Broadband Speed however usual spped is less than 20-30 Kbps, all attempts to evoke response from Nodal officer, Call centre have gone in vain, I wish to lodge a formal Consumer complaint for a) Fradulent Advertisement b) breach of contract. the call center or the nodal office hav not provided any authorised persons name to send a legal notice, hence i am planning to send a legal notice to Ratan Tata himself

Dear Customer,

Greetings from an another customer.

Don't bother complaining. Its all useless. I have tried it with out any success.

Only consolation you can take is:

Tata has done a lot good to the country. Now it our turn to donate to TATA. So I have taken it as if I have donated Rs 1500 to Tata (cost of the device). And said them Ta Ta.

Also I have started to believe, Tata is good only in steel or auto, but telecom is not their cup of tea.

So take pride in donating to TATA and say Ta Ta (bye bye) to TATA.

A Tata customer

service has ben bared

speed is very very slow, tata cheating the customers, speed even not reach 120 kbps download in chennai, kindly take action

Tata indicom Photon Plus — slow internet services

i an from guwahati and i am using tata indicom photon plus(500 monthly rental). most of the time the connection speed remains very poor which creats lots of difficulties while accessing the net. though their chargrs are very high,service quality is very poor. they should try to resolve the problem immediately or refund the money to the customers.

tata photon is the worst internet speed ever does any one know how to take an action agains them will it be good if we all stick together and fight for this matter doese anyone have advice

Tata Photon+ — SPEED ALWAYS SLOW TO SLOW

I Brought tata photon for fast speed internet but he not give fast speed, TATA Photon+ slow speed as 8 kbps to 25 kbps.

PLZ friends never buy tata photon+ it is very loss.



Rajeshdoot
jaipur

Tata Photon+ — Network Speed

Hi, We are facing lot of issues with Photon+ speed and connectivity and there is no proper customer care support, no one will respond to the issue. While selling the product they will contact us like anything. Here even toll free customer service no also wont work.

Dear Customer Care Executive,

The photon + internet services is going on worst track day by day. I took this connection for its speed but its not meeting the promises made. I have taken 10GB usage and I am paying for it without even using that limit. There is no analysis done from your end to see whether your customers are happy or no. Till date I have not received a single call from the customer care to find that about how the connectivity or speed. But to make a payment before the due date itself, the executive keeps making repeatative calls. If the payment is important then even providing the quality service should also be a prime concern for you. But there are no initiative is taken for that. I remember, when I was using plug and surf, the customer care executive used to call to find the problem, why the usage is low but for broadband no such initiatives..that really sad.

My net connection has slowed down terribly these days and its so irritating.

Please do the needful to improve the connection speed else provide me the refund.

Regards,
Priti Belnekar

Tata Indicom Number : [protected]
My mobile Number : [protected]

Complains are not addressed properly

always True

Tata Photon Plus — device not yet activated

purchased tata photon with MEID number:- A000001A89C565 on 26th November, but till now it has worked for only 2 days i.e.on 13th and 14th Dec 2010. I did complaints many times to the dealer but not proper and prompt response from their side. I am very upset with this.

Dear Executive,

My contact Number provided it appropriate. If your executive are going to call at any time I may not be available if I am in the meeting. If prior intimation is given through an email/sms then I am aware that your executive is going to call at a specific time.

Secondly without checking with me, the complaint has been marked as resolved. If you are going to mark all the complains like this as resolved then I think I am wasting my time in drafting the complaint. More over I have not seen any improvement in the speed. Just now I am tryhing to download a 137MB file and it just shows a download speed of 35Kbps. Thats it. This is in south mumbai the prime area. I am not downloading this from a village.

According to me the complain is not resolved and its really very annoying that you are claiming from your end that the complain is resolved. I dont understand on what grounds you have marked the complaint as resolved.

Regards,
Priti

Tata Indicom Number : [protected]
My mobile Number : [protected]

You re' right. Tata Photon Plus is really slow. I'm never going to throw it, but I really want to.
That other day I logged onto e.bay.in what the held- it took 10 minutes and suddenly said there was an error!

Modem connections are also not that good. They eventually stop working.

Do you have an idea of something better- a better connection?
Never take this stupid device. If the plus one is this slow, imagine how slow the normal Tata Photon will be!

I agree with Dindini, Kirvind, Khrishnakrpa, Absn95, gimmer, parkrajkumar and soban_mub and all of you.

Tata Photon Plus — Download Speed

[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/[protected].p...⇄

Hi guys
Check the above link and decide yourself.

Tata Photon Plus — slow internet

Hi

Internet is too slow.

Regards
Somu

My account info:
Name Somashekhar . Sonnagi
Tata Indicom A/C No.[protected]
Tata Indicom / Photon No. [protected]
Contact no : [protected]

I am from Chennai and using tata photon plus. For me also the internet speed is dead slow. I really hate this service.. It is exactly opposite to what they show in advertisements. I am residing at center of the city but still I cannot get even 200kbps speed. Sometimes it goes below 30 or 40kbps. I have complained many times. At that time only they fix the problem but two days later I face the same problem... Moreover the internet get disconnected very often.. It is not reliable... I request the tata photon team to take serious steps on this.. Or surely they will lose the market soon...

Its a bloody gang of cheaters who always try to cheat people with their false statements. They are liers.
I was supposed to get the speed of maximum of 3.1 mbps and minimum of 500 kbps but till now I have got maximum speed of 150 kbps. They are bloody mother[censored]ers.

In sabki pakad ke gaand maar leni chahiye

Tata Photon Plus — INTERNET SPEED IS VERY POOR

I HAVE 3.1 Mbps photon plus. the plan is 950 per month. the internet speed is very poor. the internet downloading speed is 10KB/S. please solve my internet speed.

please join this page

http://www.facebook.com/pages/Tata-Photon-the-Real-Speedbreaker/[protected]

hi

kindly join this page on facebook

http://www.facebook.com/pages/Tata-Photon-the-Real-Speedbreaker/[protected]

its meant to show the TATA'S that customer is not a fool

reegards

hi

kindly join this page on facebook

http://www.facebook.com/pages/Tata-Photon-the-Real-Speedbreaker/[protected]

its meant to show the TATA'S that customer is not a fool

reegards

I am from Nagaland and i've been using Tata Photon + for almost 1 year now.It really sucks.Forget about 500kbps - 1.5 mbps.I use to get 0.30 - 0.70 to 125kbps imagine.Forcing me to go back to dark age.I am going to crush and burn this photon plus of mine.I really hate there way of service.Customer cares?They are not real people, i guess they are just LIFELESS ROBOT.

TATA Indicom — poor speed of Tata photon plus and even poor customer service

I am having a Tata Photon Plus.

The speed with this data card is even below 10 kbps.

customer service even poor. nobody contcted me even after 15 mails.

NO ONE SHOULD EVER BUY TATA PHOTON PLUS.

WORST PRODUCT BY TATA's

Tata Photon Plus — speed is slow

hey my dear friend plz dont think of buying tata photon plus it is worst. Speed is very slow .I bought this device as prepaid one later on speed became so slow u have to wait 1 to 2 min to open a page .I was surprise when i talk to customer service which is worst and they r not ready to help the customer and giving misleading information and they r getting an award for just fooling the customer and selling their device . guy go for RELIANCE or MTS OR any other operator not FOR TATA PHOTON PLUS. TATA PHOTON SUCKS

Tata Photon+ — Tata Photon+ Low speed internet

Tata teleservices cheated us.
It doesn't give you atleast 256kbps and they make false staement like internet speed upto 3.1mbps.
They are cheating all customers and making false marketing.

tata photon +provide very low it ust gives the speed of 150kb/s and advertises for 3.1mbps

I spoke to CUSTOMER CARE guys.. They logged ticket regarding this (reference number :[protected]... But nobody has time look at the issue so far.. they have closed the ticket by promising they will fix this by end of march..!!!

All TATA photan is busy is fake marketing ..

Even I m facing the same problem from last 8-10 days and no one is ready to help.

Tata Photon + — Slow speed of Internet

Dear Sir/Madam,
I have purchase Tata Photon Plus one year
back. Our Tata Photon plus number is [protected]. and the complaint
number given by one of your Customer Care Executive is[protected]. I
have called up to your Customer Care Service Center and they have
sincerely noted down my complaint but so far none of your Executive
visit us and we are sorry to say that company like Tata Indicom should
take this easily. I m get frustrated all abut this. Kindly check my
Tata Photon plus at the earliest.

Thanking you

Raj Golani
[protected]

Better go for Airtel Broadband.. All these wireless devices are crap.. Even Tata wired broadband is good..

I am really not happy as I bought the tata photon plus pen drive online..The speed is very very very very very very very slow. It does not even cros 55kbps while downloading. They are big time liers I am seriously not happy and I am lukin forward for the refund of the drive which is useless.. and I dont want it. Either they shud increase the speed or refund the amount

slow internet
Hi

Internet is too slow.

Regards
srihari
My account info:
Name VEGIRAJU SRIHARI RAJU
Tata Indicom A/C No.[protected]
Tata Indicom / Photon No. [protected]
Contact no : [protected]

photon plus broadband — Network is very slow

i have taken a photon in Hyd (Photon No:[protected]). Recently i have transfered ot chennai.
Broad band internet speed is very slow. i am in the middle of city, but it is very slow, ever i am unable to fast access for browsing also.

completely agree the speed is very slow even im not able 2 open a Google page now im fed-up of filing complaints, more above that im not getting any respond from tata customer care

tataphotonplus — temp. password not provided

Yesterday Night I have called on Customercare to provide me Temporary pin no for ny account.I was assured to get the pin within 4 hrs, But still I have not got the same.Today from last half an hour I am calling Customer Care but No customer care representative is Answering

Friends, screaming and freak out is not a solution. Need to find solution how to lodge proper complain to right authority. I am searching a right path, please help me out.

Dear Friends, lets take one step ahead and try to find out the right authority where we can lodge complaints and seek for a solution. It may be Product line head of TATA Photon+.

Rudramani dash

Tata Photon Plus — Speed of internet is not as per promises made

Tata Photon promised 2Mbps speed and it never delivered me more than 0.2 Mbps...and during lot of compliants they have fixs that work for 30 mins and after that speed again comes to 0.2mbps. Customer care did not care for my requests at all despite being unlimited plan holder payin 1000 per month.

tata photon stupid crappy service

Yes tata photon+ sucks they are not meet the requirement i have 950 plan in this they claiming 3.1 mbps but i never get that speed sometimes even google take 2 minutes to open and when i call at customer care they say to resolve it next 24hours then why they charging me monthly bill if they can't give resolution to customer at same time & when executive come they claim that there speed is 300 kbps which is broadband max speed they say you get few times 3.1mbps speed which i never get. Then why they make such a plan i will move to some other broadband service.

hi my name is gaurav.my tata photon plus gives me on 15-25 kbps downloading speed.please solve my problem.

Tata photon plus sucks!!! Speed is the most pathetic of all broadband providers.
Anyone who wants to go for Tata photon plus or any other tata photon services do it i[censored] want a damn slow connection. Tata photon plus speed is a maximum of 10 KBPS.
I have been paying Rs950+/ Month for this [censored]in ...even reliance 356 Kbps connection at Rs550/month gives u a minimum of 35 KBPS

my case is totally different ! i had been told that photorn willl deliver speed up to 3.1 mbps but it's totally wrong i only get 89 b/s ! forget obout downloading even an song !

Tata Photon Plus — Very less speed and Cheating me

I am a TATA PHOTON PLUS consumer. I am getting very less speed and paying a lot of money for this worst connection. when I complained they have not solved my problem. I am paying 800 Rs per month. PHOTON PLUS people are cheating me. the speed i am getting is only 10 Kbps. pleople please dont purchase Photon+. you will loose your money. i have complained 7-8 times... wasted my time and money.
I will suggest all my friend to go to any other network.

hey man, is it the speed u get in torrent downloads coz even i get the same speed : max : 10kbps while downloading torrent files.
They are shaping the traffic for torrent softwares.
lets get together and kick their !
trust me we will win!

All we have to do is get in touch with as many people as possible here who are victims.

call me: sachin:[protected]

hey man, is it the speed u get in torrent downloads coz even i get the same speed : max : 10kbps while downloading torrent files.
They are shaping the traffic for torrent softwares. It is a common practise to put a cap on p2p softwares in the Western countries.But atleast they admit that they do it, but here in india, these guys clandestinely put a cap on unlimited plans.
lets get together and kick their !
trust me we will win!

All we have to do is get in touch with as many people as possible here who are victims.

call me: sachin: [protected](bangalore)
please share your contact number and ur location here.

hey man, is it the speed u get in torrent downloads coz even i get the same speed : max : 10kbps while downloading torrent files.
They are shaping the traffic for torrent softwares. It is a common practise to put a cap on p2p softwares in the Western countries.But atleast they admit that they do it, but here in india, these guys clandestinely put a cap on unlimited plans.
lets get together and kick their !
trust me we will win!

All we have to do is get in touch with as many people as possible here who are victims.

call me: sachin: [protected](bangalore)
please share your contact number and ur location here.

hey man, is it the speed u get in torrent downloads coz even i get the same speed : max : 10kbps while downloading torrent files.
They are shaping the traffic for torrent softwares. It is a common practise to put a cap on p2p softwares in the Western countries.But atleast they admit that they do it, but here in india, these guys clandestinely put a cap on unlimited plans.
lets get together and kick their !
trust me we will win!

All we have to do is get in touch with as many people as possible here who are victims.

call me: sachin: [protected](bangalore)
please share your contact number and ur location here.

http://www.facebook.com/pages/Tata-Photon-the-Real-Speedbreaker/[protected]

hey man, is it the speed u get in torrent downloads coz even i get the same speed : max : 10kbps while downloading torrent files.
They are shaping the traffic for torrent softwares. It is a common practise to put a cap on p2p softwares in the Western countries.But atleast they admit that they do it, but here in india, these guys clandestinely put a cap on unlimited plans.
lets get together and kick their !
trust me we will win!

All we have to do is get in touch with as many people as possible here who are victims.

call me: sachin: [protected](bangalore)
please share your contact number and ur location here.

http://www.facebook.com/pages/Tata-Photon-the-Real-Speedbreaker/[protected]

i feel cheated. photon+ is slow like my neighbors mind... snail speed!

yea i really agree you ! it's sme here with me too !!!

NO SPEED,

Even mine is so damn slow

TATA Photon is sucking...it is very slow and customer care people keep on telling that it will provide more speed and THEY NEVER PROVIDE VERY GOOD SERVICE ALSO... THEY KNOW TO CHARGE, BUT THEY DONT PROVIDE SERVICE. IT downloads at 13kbps to 18kbps per sec...

VERY VERY BAD SERVICE ...THEY ALL ARE CHEATERS...THEY KNOW JUST TO SEND THE BILL, BUT NOT THE SERVICE.

iam in 750 rs plan and my tata photon plus no is [protected] ... do u believe me or not iam getting 11kb per second its the worst possible seniario ...they have said thet it will be 3.1mbps...these people are cheaters ... i suggest everyone not to take tata photon plus plz...

iam santhosh kumar and my plan is 750rs plan ...my tata photon no is [protected]... my internet is very slow believe me or not it is 17 kb per second they have said to be 3.1 mbps... i suggest everybody plz dont take tata photon plus even 3g...plz ... they are liers...

i bought a photon+ around 3months back... in the time of purchase they said the download speed of the device is 1.8 mbps. but i get only 50-40kbps. it is very worst and frustating...my tata no is([protected])

I Totally agree with all of you
They are a gang of cheater DamN liers
And the ad on TV it shoudnt be 3.1 mbps but [censored]ingly 0.25kbps

Tata Photon Plus — Slow connection

I use Photon plus using no.[protected]. I have used it in various places but the speed has been very bad. In my new place at times it reaches to 50kbps however mostly it remains less than 20 kbps.
Earlier at other places it struggled to even reach 10 kbps.. Now thats not the speed one expects i[censored] claim it to be the fastest in India and claim a speed of 3.2 mbps..

It is right time to file the case of cheating in consumer court ...Jago Grahak jago

tata photon plus suck...my max download speed is up to 43-50 kbps only...that's what 3.1 mbps ha, ha

Tata photon plus suck ...my speed is up to 40-50 kbps only...and the device says 3.1 mbps..ha, ha useless internet connection...

Tata photon plus speed is incredibly slow. In the advertisement they claim the speed is upto 3.1 MBPS. But I could not even hit 128 kbps. I still feel like working with 10.8 kbps speed. My photon number is [protected]

Tata Photon Plus Not Supported In Windows 7

very worst speed..very low network service...around babrala Pin code- 202521

yes i agree with it really very poor speed

after using tata photon whiz, i came to know that the modem is not at all delivering what the company has been claiming, how can a renaund company cheat like that . i was promised by the authorised dealer that i will get atleast 40 - 60 kbps download speed. But resulting a download speed of around 09 - 15 kbps. This is even worst than what i was getting through my mobile( nokia n 72) modem via reliance or vodafone.
My location is just within the core signal strength area of TATA.

I also use various download Managers & softwares to enhance the
net speed.

then what can be reason of that cheap quality speed.


please reply if you have answers...koushikroy.[protected]@rediffmail.com