Tata Photon Complaints & Reviews

I have purchased Tata photon + at Croma/Belapur on July 2nd 2010 under reciept No.[protected]. I am A.P.Udupa, a retired Railway employee and am frequently on duty at North frontier Railways. After I purchased the device duly charged, it worked for around 3 months, i.e up to 25.09.2010. After coming to know that it is not working, thinking that the balance might have exausted, I have recharged the device under receiptMSBM[protected] but still...

1.I am not getting authentication code on my mobile no. [protected] , despite i have installed Photon TV on my laptop and trying to subscribe TV Channel Star News etc. (2)I am also not getting consumption o[censored]sage or billing amount despite I sign in my account...
My a/c no.[protected] , Tata no. [protected] and email address is [protected]@gmail.com and my mobile no. [protected] ..
I have activated my tata photon plus card recently...

Hi,

I had taken a Tata Photon Plus Prepaid Connection on 11th of September 2010. I took an unlimited plan of Rs. 850. After using the internet service for 2days, i started getting this 734 error. I called up the helpline number provided by the Tata Photon Plus i.e.,[protected]. But these people misguided me and told me that something bout dedicated balance(actual balance) and made me get it recharged for Rs. 50. As told,...

Don’t buy it from satya niketan(delhi) tata photon dealer , they are cheaters. They don’t know anything about billing.I was under 950 unlimited scheme(200 discount),i was told by them that i will not receive
any extra amount than 750+tax.My first bill summed up at 1485.The dealer instead of admitting his mistake,assured me of getting waiver and told me to pay 750 first then handed me a ’kachha bill’.Next morning customer care...

Dear Sir/Mam

I had complaint about changing my alternate no on 26 sep. u can sse at this link{https://www.consumercomplaints.in/complaints/tata-photon-plus-basti-uttar-prades...⇄
{Dear Customer

Greetings from Tata Indicom!

We would like to inform you that your new alternate contact number [protected] has been registered in the contact details of your Tata Indicom connection.

Should you...

I AM USING THIS DEVICE IN KOLKATA, BUT I THINK IT'S THE WORST DEVICE FOR NET CONNECTION. MOREOVER, THE CUSTOMER CARE IS ALSO THE WORST. I AM GOING TO THROW IT OUT- PLEASE DON'T BUY THIS DEVICE....

Hi, i am a corporate customer of Tata Photon+ . My accountno:[protected].I am unable to add channels in my list as it asks for authentication code which i m not getting in my cell.I have already sent one mail to apalya.com but no reponse. Help me out as soon as possible.


Regards,
Abhishek Chakraborty
INFOSYS TECHNOLOGIES LTD
Cnct no:[protected]
mailID:[protected]@rediffmail.com...

Dear Sir/Madam,

I have been using Tata Photon+ (service number - [protected]) for the last 6 months. My usage has never been more than Rs 1200 a month. But for the last couple of months they have been sending me bills of high usage in spite of no change in my usage pattern. The net amount payable last month was Rs 3666. My current unbilled amount is also close to 2000 and there is still more than a week...

Hello Everyone,
I m one of the TATA's Photon Plus customer....
I gona give u the feedback about this..
As they advertise, this is not the best product among the other available services in the market.
There are many such reasons to confess my opinion on TATA. some such are
1. Not Available at time
See friends, we purchase the wireless devices such that they will be helful when we are in need...

I had been used tata photon whiz postpaid connection since 7 months.Since last 5 month tata photon bill that i paid to tata teleservices is ok but after completing 5 months tata teleservices sent me tata photon bill by adding account level other charges 100rs extra which had been not applied before 5 months.the account level other charges rs100 applied on my tata photon whiz connection last 3 months though i paid because of i didn't...

Hi Consumers...Beware of Tata Photon Plus ..

Ph.No.[protected]

I have bought device costing 2400/- with 2 GB free for 2 Months
I got first months billing 1GB rental and 1GBfree with Rs.1230/- for my 3GB Consumption.

Second month also approx same amount

Now when I asked customer care they explaining Monthly rental charged for free period...
It is horrible with TATA Photon.....

Dear Sirs,
This is notify you that, I have connection of TATA PHOTON WHIZ of CHATTISGARH AREA which is very poor in service. I am receving only speed upto 8 Kbps. TATA PHOTON WHIZ # is [protected], I have made complaint yo local vendor and customer services also and I got complaint docket #[protected], and assured from customer services that ur problem will be resolved within 24 hrs. After 24 Hrs. I again complained for the same to...

TATA PHOTON PLUS POOR INTERNET SERVICES (SECOND REMINDER)
MY DETAILS OF TATA PHOTON+
A/C NO.[protected]
PHOTON+NO.[protected]

DEAR

EVEN I REGISTERED COMPLAINTS REGARDING POOR INTERNET SERVICE & CONTINUOUS FOLLOWING UP WITH CUSTOMER CARE EXECUTIVE, TILL NOW MY PROBLEM IS NOT RESOLVED.

FIRST TIME ON 18TH OF SEPTEMBER I REGISTERED A COMPLAINT & THEN ON 21TH OF SEPTEMBER,...

Hi
My name is Amit Kumar. I have purchased Tata photon Plus recently for my home and office use. However from the date of purchase i am not able to get the speed of the product as it was communicated while purchasing the product. Finally i called upon the customer care and they sent an engineer at my home. He talked to his superiors over the phone that i am getting TataWhiz instead of Tata Photon + and assured me that the problem...

Hi, my name is navneet. and i have been using tata photon whiz. I would like to mention the way i was treated and the insult i have been through in past couple of days. I noticed that i had no more use of internet services, so i decided to disconnect it. So, in order to submit my application for disconnection of internet, i went to this TATA indicom store in PHASE 3B1 in MOHALI (PUNJAB). When i told the person sitting on the front desk that...

As advertisement are going on for popularity of tata photon+ broadband with speed of 3.1 mbps is just looking like fake.
Clearly, I want to say that its 3G speed works only in some hour of the day like in morning or late night.
I know that at that time server has less load but this not means in other working hour it slows at the rate of 256kbps. Very embarassing when I saw this type of misbehavior of a trusted company.
...

too slow speed of internet
hello,
I am sumit kumar, I brought photon plus device on 9th august 2010. from the date of purchase I have never been getting net speed more than 0.5% as per their maximum speed. A number of complains I have submitted there from 2nd September of 2010. every person from customer service centre asking for additional time but not a single results came, till now.
what can i do, please suggest me.br...

Dear Sir,

I had purchased a Tata Photon+ on 18th august 2010.... on the name of Hemanth Kumar Nigam([protected]) and the payment is due on 22nd september 2010.... and we don't know the account number and kindly let us also know where to make the payment... so please mail me urgently on my mail id www.[protected]@yahoo.com..... Since tomorrow is a holiday....

Another complaint...

Hi,

Recently I have purchased a tata photon plus device. august 3rd to be precise and my tataphoton number is [protected].
I have taken a monthly plan of 10GB free data download which costs rs 1100/- and with a discount of rs 200/- it comes down to rs 900/-. I have also opted for a night add-on pack of 10GB data which costs another rs 200 and the website claims that the night add-on pack is applicable only from night...

Hi,

I have purchased a Tata Photon Plus device on 3rd Sep 2010. Tata Photon Plus claims that this device has the speed up to 3.1 mbps but I did not get speed beyond 10kbps - 20kbps. Also customer care of tata frustrates the consumers a lot. We have to keep waiting for 10-20 mins just to get the call picked up on customer care.

The issue has not been resolved yet and Tata customer care says it will take 3-4 months...