Tata Photon Complaints & Reviews

Yaaaaaaaa
I Agree

the tata photon whiz is the worst thing i ve ever used...u wont get the rite speed...sometimes 0kbps...it disconnects a lot...nobody knows how to use the storage space...DONT BUY IT>>>>>

You can send a mail to nodalofficer.[protected]@tatatel.co.in stating your complaint no. and non resolution you will be addressed immediatly. Because for a similar issue i have got solution through nodalofficer.
It is only my suggestion.

hi guys,

i have been using tata photon whiz since the last 2 months and it is working fine. my downloading is also good and so fast. at first my downloading speed was normal (around 15-20 kbps), but after my 2 month research on internet protocol speedup, my download speed goes up to above 50Kpbs. now, i am using this without any interruption.

thanks,
N.A.Singh

Tata photon whizz is not at all satisfied me. plzzzzzzzzzzzzzzzzzzzz don't try. no download speed its only 5kbps

my internet connection is very low

TATA Photon Whiz — very low speed of internet

my photon whiz is not giving the apropriate speed

M/S Tata indicam,
If you are not going to increase the speed of Photon whiz from 1kb to 153 kb or change my photon whiz into Photon Plus on my own responsibility within seven days then I am bound to approach Honourable Consumer Court on your risk and cost.

With regards,
Khurshid Ahmad Din,
Khanabal, Anantnag, Kashmir.
No.[protected]

my name is jaishankar i have bought a laplopnet postpaid wireles connection for our office perpose but the speed is very very low a file is opening minimum 5minits our phone no [protected]
slno is [protected] and postpaid card no is [protected] plese increase speed if you not able immediatly i serrnder my connection and i will get other connection

thanks & regads
P.M. JAISHANKAR
[protected]

Bill for the month of Sept. 2009 not received — bill received

I have not received my bill for the month of sept. 2009 till date and I was out of station from 30.9.2009 to 5.10.2009 during the out of station my out going call has been stoped without ant region. Now I contect custmer care on date 7.10.2009 at 1.45 p.m. but they have not give me satsfiy regsion and cut the my call.

Tata Photon+ — Speed and Service Issue

I have bought a TATA Photon+ broadband last month. As company is promising a highest speed of 3.1 MBPS ( That no one has got yet) , i am getting a speed of merely 100 to 300 KBPS Max. When you ask about this low speed they have their own foolish reasons , like..

[1] Sir, It depends on the Area and distance from the tower. ( to tell you , i can clearly see 5 network bars on my TATA photon+ dialer. )

[2] Sir, Probably you have virus in your system.

[3] Sir, Disconnect your Modem and start your system after 10 min. ( After 10 min . you will get the same speed, and when you call to customer care again some other person will pick the phone and you have to explain him all the story from begining )

[4] Sir, probaly its a Operating System error..



Gone are those days when TATA known for its Trust and services.. Now i dont know after spending 3700 Rs. on Modem what should i do.. ??

And one more thing.. You ask the conditions in which we can get the 3.1 MBPS... they have one reply.. Sorry Sir, 3.1 MBPS is not possible...

Hi, friends...

don't go for this tata photon+, , it is worest...i am realizing y did i paid 3700, as they will commit for 3.1 MBPS, your not at all het 256 KBPS, as i stay in middle of bangalore.

My suggestion is don't belive on this conection...

I also have the same kind of problem, my service got activated on 16th feb, and i have received bill on 4 th march of 650/-Rs,

It happens for 5 of our colleagues.. They actually cheat like this being a well established and big corporate telecom company. For past 5 months, they been torturing me. They use to call daily to ask for bill amount. They dont have a proper termination system and people suffer. Don't ever go to Tata photon. Thats why they have so many offers and they are in al the corporates. If you want to know about bad behaviour of tata photon, chekc with people who disconnected the service. if you want to know how bad the internet speed, ask everyone who uses it. It is like GPRS.

Completely agree... Experienced the same thing. Actually thought of discontinuing their service, except that there's no other service provider in the NE. Waiting for BSNL.

sir. i had recharged my tataphoton + with Rs700/- easy recharges pack which i was told an unlimited plan. but my photon not run due some problems . i complaint to the your customer care .but no body solve such type problems. 2days passed. but balance deducted.how it is possible.

please solve my problems .immedietly.

saroj kumar
delhi
mobile no [protected]

date;[protected]

TATA INDICOM PHOTON+ — Cheating in Service

I have purchased new Tata Indicom Photon+ BB service (950Plan) on 2nd June. I am eligible to use free 2GB download during day time & 10GB free download during night time. Within first 5 days of service, my connection barred, saying that I have exceeded the my credit limit. My credit limit is 1500 INR. As they are claiming, I didn't receive any SMS alert or mail to inform the usage limit. But I have received bill on 22nd June for 5215 Rupees. The disconnected period is 8th June to 19th June. That means the BB service is active only from 2nd June to 7th June (6 Days). I can realise that they have not calculated my free downloadable size. Its like cheating in their service. No use of calling customer care service, as they are keep on forwarding the calls to different department/people -- hide and seek game. Junk service and support. In Tata Indicom's my account page, there is no day wise usage detail from 2nd June to 6th June. But for June 7th, they mentioned 3GB usage, which I have not used on that day!! I believe that 3GB is from 2nd June to 7th June ( for 6days), not for only 7th June!!! Don't know who will help me to resolve this issue.

photon+ (TATA INDICOM) — CHEATING

On purchasing this product (photon+ no.[protected]), the agent (Mr.DAMAN ,a turban boy from NEW FREINDS OFFICE OF TATA INDICOM), made these following promises to me:

1.Surfing or browsing is Unlimited.
2. U can convert this no. into SIM card.
3. U can Deactivated the services when u want, BUT HE NEVER TOLD ME ABOUT REACTIVATION CHARGES OF Rs. 500/- FOR PUCHASING NEW NO. AGAIN.

Now i want my money back becoz after using the product, all 3 contents found wrong by me. I DUPED BY TATA INDICOM .They are not giving my money back i.e.Rs.3600/-.

TATA Indicom — Unnecessarily charging my account though i have not using their services past 7 months

My Tata Indicom Service No is [protected], I have not used their service for 7 months and they have been charging my account with dues. I moved to USA and before moving I cleared all the dues and asked the collection executive to cancel my account, which he assured he will but that never happened.....after 2 months a new bill was generated with late fees added to it. Then they started harrasing my parents if you will not clear the dues this and that will happen.....so inorder to avoid that my father again paid the dues and like before he was assured this time too that the a/c will be closed.....but that never happened...again they sent a bill with dues........I have paid 4000/- for not using their service at all. If any one will look into the record they will find that I never used their service for more than 7 months and have been paying the dues...I would sincerely request the consumer rights forum to look into this matter and help me getting back the dues which I paid for no service used and also the harrasement thses customer executive do when they called my parents.

TATA INDICOM PHOTON+ — Improper Service

Dear Sir/Madam,
I’m writing this last email to summarize the services and customer
care rendered to me by Tata Indicom for their photon+ product in last
couple of month.
1. I am using Mobile GPRS on my PC which provide enough speed to
browse email etc. I had searched lots of broadband service and
considered photon+ for my broadband needs.
2. It was informed to me that photon+ works on the Hi Speed Internet
Access Net which available 24 hours and delivers upto 3.1 Mbps
bandwidth.
3. Now when I approached customer care, it was informed that it is
only connectivity speed and actual speed available is fluctuate
between 256 Kbps to 600 Kbps. It shows how false product promotion is
being done.
4. Before subscribing phton+, I was confirmed by customer care that
there is no signal problem in Delhi NCR. However if there is, it will
be resolved by the dedicated team of technical engineers.
5. I asked about the unlimited tariff plan but none was available in
Phton+. Thus I opted 1GB @650 plan.
6. Since day one of subscribing I was, facing the bandwidth problem. I
was unable to browse Google homepage or even connect to Network
whenever I required mostly in morning and evening.
7. I had registered the complaint through my web account against which
I had received calls from customer care and inform that some
additional device will be installed. But no one had turn up.
8. When I checked the status of my complaint in September I come to
know there is no record of my complaint in my web account.
9. Again I had register the complaint through me web account and
through email also. The thread of correspondence is attached herewith.
10. I come to know that Tata has introduced the unlimited plan @950
with cap of 5GB after which speed will be reduced. My usage was
increasing for which Customer care had informed on asking that some
updater software consumes the usage. Thus I opted [protected]@950.
11. After activation of this plan I received the sms that my usage is
limited to 5GB than charges will be applicable as per tariff.
12. I’m surprised and contact customer care, and same was confirmed to
me that there is no unlimited plan.
13. Than I captured the web image about the plan which is attached herewith.
14. During this my credit limit which was set to 2500/- has crossed
and my account was put to inactive.
15. I have contacted to customer care and I asked to get in touch with
Team Leader of Customer care. But I was informed that lines are busy
and put a call back request and advise me that I’ll receive the call
within three hours. I’m not sure whether this call back request is
open or closed. But I haven’t received any call.
16. Next day again I approach the customer care and rigid to talk TL.
After a long waiting I come to able to talk TL Mr. Nitish who had
promised to call me within 5 minutes after checking the issue as the
system is working very slow. After 3 hours I had again contact and
approach to Mr. Nitish and come to know that he is still working on my
issue. But the call is still awaited.
17. I had tried to contact Nodal officer and Appellate Authority, But
I’m surprised, either phone remain busy or number not available in
business hours and phone remain unanswered after business hours.
18. I had asked about the steps taken to resolve my problem and
contact details of some of the officials of Tata Photon+ But the mail
was unreplied till yet.
Now my connection is inactive and Tatas are unable to act on any
inactive connection and I’m rigid to pay my bills only after the
resolution of my complaint. I have a simple plea that when I register
my two complaints my connection was active and all of complaints are
closed without my consent. It is not the solution that phone is not
answered. However I’m writing continuous emails. Before photon+ I was
using mobile GPRS, I also used mobile GPRS when phton+ not worked. So
there is no problem to use mobile GPRS when Photon+ is inactive.
I already had spent handsome money on purchase of photon+, there is no
reason for payment defaults as I haven’t use the services of Tatas as
much as I paid. So again I pay my bills only after resolution of
complaint and Tatas are not entitled to bare my services.
I’ll protest in appropriate forum against services rendered by Tatas,
expenses incurred in calling customer care, false advertising and the
harassment caused to me.

Hi Gaurav,
Have you find any solution till yet?
or we should unite against Tata Photon+

Tata Docomo — Bill Discrepancy access bill amount

Hi,

This Hari Ram Singh, I had a Mobile no. that is [protected], my credit limit for this no. was 800/- .
there was some discrepancy in bill amt. for the month of Nov'11 that's why i have not made the payment till now i have received the bill collection call from Docomo but i have refuse to pay because i am asking again and again that how could be my bill amt. beyond to credit limit. my bill amt is 9307/- for the month of Nov while my credit limit was 800/- .after exceeding my credit limit outgoing should be barred which is not happened.

Regards,
Hari Ram Singh
[protected]

Hi Hari Ram Singh,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

Disconnection harassment

I have requested for disconnection of tata photon plus account ([protected]) for around 6 times. But it is not being done for no reasons . Tata photon plus is total fruad please no one buy it. My life is miserable now

my name is KUMAR ANURAG. I have bought a tata photon whiz since previous month .my tata photon whiz number is [protected].when i bought this connection its downloading speed was 3kbps.i want to say every costomer do not buy tata photon whiz.

don't buy tata photon whiz. tata company cheat their customer .very slow speed is its feature.i advise to all to buy only bsnl internet connection.

I am using Tata Photon Whiz for last two months. And I did not face any problems as per mentioned above. I get the downloading speed upto 20kbps/sec. and browsing speed is also pretty normal .

Only problem is that it is wireless. so you need to buy an usb extension and place the modem in a place where you get maximum range.

thank you your information

My USB is giving sometimes around 40-50 kbps. It also require Indicom coverage of signal strength. If strength is 70% then it works fine or else does take lot of time.

poor network

i got tata photon whiz last week of february 2010 the id no. [protected] used up to three full hours the charges are reduced more than rs.125/- the charges heavy than your tariff it is cheated. And error messages are raising.

TATA photon + wireless USB modem — Billing

Tata photon plus my prepaid account no. is [protected] and my contact no. is [protected]
On dated[protected], my internet account usage balance was 1474 MB. But today's balance is 373 MB.
Althouh since that day I have not been using internet, my usage balance is deducting gradually. How is it possible without using internet. I've complained several times since that day. But they told it is occured due to some technical problems. Till today they have not rectified this problem. so I completely fed up. If I made a phone call they did not respond correctly. so please rectify this problem and credited the deducted usage balance to my account.

By,
KUMARA H. J.

I've recently purchased Tata Photon Plus Connection. It is so disgusting that none of the executives have really taken the pain to come to my house and check the download speed. It is so pathetic that my internet download speed varies between 15 to 45 ONLY. It is all crap the promises made to me. Moreover the IVR of the customer care executives is painful that we have dial.. wait...then give the same details every now and then and still the purpose is not solved.

It has been almost a month since i've taken this connection. I spoke to 3 executives and they told me that i would be getting e-mail notification about the usage per my package and so far no e-mail notification has been sent to me. I also registered myself on the website with the above e-mail address and no single confirmation till date about my password.

PLEASE THINK TWICE BEFORE BUYING THIS. I DO NOT WANT ANYONE TO SUFFER LIKE ME.

You have saved my money. I was almost taking the connection and I have already called customer service. Now, I will not buy this. But, which one is better as on the date? Reliance, I have tried many times. It is useless since its speed is worse. I was told that Tata Photon speed is good.
If anyone can guide me on [protected]@rediffmail.com, I shall be grateful. I am staying in Lower Parel (West), Mumbai, and looking for a broadband wireless USB connection.
Thanks. Sunil.

Dear sir
I Got my Account number and i dont have my own Password.how can i got my password?
if you sir can send my password to e-mail address.

dear friends,
i share my experience to all of you. they have totally un- educated staff in call center and service. the speed commitment is fake. their distributor have no any idea about service.i am facing the speed problems from last two months. their engineer visited and told me that their is problem with model and i will arrange for that. after that he will come to my office and give me the replacement certificates issued letter and told me that you have to submit this letter to company from where you purchase this . i have contact that person and told him for replacement but he told me that only Authorized service provider will provide this replacement. i am still waiting for the replacement. i have visited their shivranjni but they people also dont know any things. today i have again complain in the [protected] but they people cut my phone. all they are nothing do but they are spoil the trust RATAN TATA & GROUP. if suppose any body from this company read this then please covey this massage to CMF of TATA.
they are not fail to send us the invoice but not monitor or help customers problems.

IT'S VERY SHAMEFUL FOR ALL TATA EMPLOYEES/AND OUTSOURCE AND TATA OWNER, THEY ARE PROVIDING THIS WORSE SERVICE.
MY TATA PHOTON NUMBER IS[protected]/[protected].

FROM THE FIRST DAY SINCE I GAVE HI, CHEQUE, FACING LOTS OF PROBLEMS IN PHOTON AND TATA DOCOMO.LETS SEE THEY ARE PROVIDING ME SOLUTION UP TO 15TH OF NOVEMBER.OTHERWISE I
WILL SHOW THEM WHAT I CAN DO.AND IN LAST JUST WANT TO SAY...THIS IS TOO MUCH.

FOR ALL EMPLOYEES OF TATA DIRECT OR INDIRECT
DONT THINK LIKE YOU ARE NOT RESPONSIBLE FOR THAT, WHILE GIVING FAKE COMMITMENTS...

TATA PHOTON MAX: Still photon max device is not activated after waiting window crossed 144 hrs

- Commitment before selling of Broadband device
- Customer-care response

I've purchased Tata Photon Max Connection on date 22-Jun-2013 from
Kamson Marketing Pvt. Ltd. At the time of purchase they told me that
the connection will be activated within 24 hrs i.e., by 23-jun-2013.
But when I checked on 24-Jun-2013, connection was not activated. I
just called to customer care to know about the issue, but they told me
that connection is not activated because of local verification pending
and will definitely activated within 24 hrs i.e., on 24-Jun-2013.
Again I faced same issue on 24-Jun-2013 and I called to customer care.
again they told me the same thing and was suggested to wait for
another 24 hrs. Same thing is happening till date. still I am not able
to access the data network because of Local Verification pending.

I don't want this connection now and kindly take back your device and
return my money 1500.


Another mistake of my life:)

how can i know about my balance

BILLING

I have taken tataphoton plus on buying Samsung Laptop Scheme.

I was given a coupon while buying samsung laptop where Tata photon plus has a tie up scheme.

It says 6month monthly rental free first 2months i can use 15gb free, rest 4month 2gb free. I have taken connection on paying Rs1500/- from Main branch chennai. I am shocked after 2month i get a bill of 2600/- till date i am not getting any clarity from them till

Hi, I am using photon plus 2 Gb plan @ Rs-450,(photon number: [protected],) according to my plan and usage my bill amount should be Rs-630, but I got the bill amount of Rs-3194. I have raised a complain on last friday(21/10/2011),(complain number:[protected], they replied that it will be resolved by 24th oct,2011 09:40 AM, but till now they did'nt yet resolved it , and for their problem they have blocked my photon plus and I am unable to access my photon plus, Everyday I am calling them and they are replying that it is in process, but already 3 days gone and they did'nt yet solve that problem till now. According to my plan and data usage I should'nt get bill amount of Rs-3194, but they have charged me that much amount.

What should I do???

sir
i have tata photon befor 20 days .but im not agree this speed .i got only 3-5 kbps speed

ple give me solution urgent

im B-Tech student frm kota.(Rajasthan).


thanks

sir,
every time my bill deliver late
and the speed of net is very slow compare to tata indicom plug2surf

I request u to take a needful action against my complain



thanks

Pls find my details below-
Name - Ashish Randhawa
a/c[protected]
[protected]
recent complaint number[protected]

I purchased this connection in the month of December'09 and since then I regret the decision to go for a Tata Photon Plus internet connection. When I started using this connection in my house, to my astonishment the signal would be available only in the living room and none of the other rooms in the house. I logged a complaint and what I was told that signal is coming in 1 room so the surfing should be done from that same room and that nothing else can be done as a resolution. Anyways, i spent the entire harsh winters of noida away from my cozy bedroom and sitting in the drawing room of my house to surf the internet. Out of sheer frustration 2 weeks back i disconnected this device and put it back in the box it came in. Today i called your customer care center and spoke to a Rekha and her sr executive Balvinder, and both of them could not empathize with me when i described my situation, i told them that i dont want this device as it is of no use to me, and they said that this is now your device, whether you use it or not we will not refund any amount to you for not using it.

I want to know, if this device is not working then why should i keep it? Tata indicom should cut some part of the money and refund me the amount of 3600 which they had taken from me. I am totally frustrated with your service and if I am not compensated for this then I will have to knock the doors of consumer court.
--
Ashish Randhawa

I bought Photon plus EC1260 with my new Compaq Presario Laptop running on Windows 7 Home Premium. It was a blunder.

The device is NOT compatible on Windows 7 Operating System despite applying the patch available on the Tata Indicom website.

The laptop crashes and I get a BLUE SCREEN each time the device is removed or inserted or after using for 5-10 minutes. This has affected my laptop.

None of the technicians are able to help me. The suggestions given are outrageous from a) go top the HP service center - laptop may be faulty ; b) reinstall Windows 7 and even c) apply Service Pack 3 !!!. This was very strange.

I am going to ask for Refund. The guys should not have marketed the product for Windows 7 when its NOT compatible at all.

Rgds,
Arvind Kamath
Bangalore

Dear Sir,

My name B.gyan murty reddy I am customer of tata photon data card no -[protected].

And PESN no is :80cc6e36 after recharging of rupees 849/-(one month validity) on 23/9/09

Afternoon my data card is not working and it is showing message ERROR678: THE REMOTE COMPUTER DID NOT RESPOND.

And I called customer care they were telling very casually for rectification of this problem it will take 2 days time I wish to Inform you that if my net is working 2 days I have face economical and credibility lose which you people are not going to fulfill at all .

So my humble request to you people please look in to the problem seriously solve the problem imediatly as worth of my money in vested in Tata indicom data card.

My contact details are given below.

Waiting for positive reply with solution

my mobile no is -[protected]

dataone — internet is disconnecting with in 10 min. of time

Recently taken new connection of BSNL broadband. To get a password it took one week, but after wards net is disconnecting with in every 15 min. very poor service
usename : fsdsikhamany
bsnl tel no : [protected]

Very poor service and product

Agreed... Except in the home network, it sucks while in roaming. You've to be constantly doing some active actions to stay connected. If I start reading something on the net for more than 3-4 mins, it'll automatically disconnect, which is very frustrating. Also, the speed really slows down during the evening time, which is contrary to logic, since offices will be closed and home users will switch to more reliable broadband connections.

sir, what is this . this is poor service.all the services by tata are very best.but this product is ulta.i getting speed 2 kbps in bangalore city!

This is the worst internet service that i ever seen. I am also facing the same problem with it. Within hyderabad, its working fine. But out of hyderabad, its disconnects every 4min.

Tata Photon+ — disconnect my tata photon+

hello sir
my a/c no is[protected] and my indicom no is [protected] and i have some money problem so please disconnect my tata photon+ immedetly

my tata photon+ shown disconnect & unavaliable why

tata-photon wireless internet card — card is not getting internet connection

my photon card is not working properly.After getting connection only one day it was working properly.after that it was not working properly.It was not getting inetrnet connection.Meid number isA[protected]B4A

my tata photon plus data card disconnect automatically

need ur help

tata photon auto auto disconect . with in 2 minuts...
IT MAY BE PROBLEM OF MY PC. So pls tell me solutions...

Hi,

Myself manish jain. i had bought tata photon plus before 20days and photon no is : [protected], Sr No.[protected] . But now i'm repent, after purchasing it. It service is very bad. After 5-10 minute it was disconnected automotically and second thing photon speed is very slow. So please solve my problem, if you will not able to solve my problem please disconnect my service for permanentaly. please reply my mail. I will wait your mail.

Thanks
Manish Jain
Mob:[protected]

MY TATA PHOTON ALSO DISCNNECTS AUTOMATICALLY AFTER 4 TO 5 MIN IN LAPTOP BUT IT WORKS GOOD WITH MY PC CAN SUGGEST ANY REASON

hello what is this network it is too worst, it is disconnecting for every 10 mins,

I am a Canadian nationl visiting India on business and during my stay in Mumbai I happened to purchase a Tata Photon Plus as I was informed that it provided wireless connectivity anywhere in India. I have tried several times to use the product but it keeps logging me off everytime I connect. As a result of which I have had to rely on internet cafe's to carry out by business activities between India and North America

I am certain that we(all o[censored]s that have bought this product have been scammed) India today is leading the world in info/tech and It is truely sad to see that you cannot even provide the common man/business people visiting with proper internet service.in this day and age. I am dissappointed with you India and will take my business elsewhere in future.

Photon Plus Modem — Always disconnect

I have using Photon + from lat 3 months. It always gets disconnected. and further it is not detected. And the outlets are not ready to take this device. The service center is too far and it is only the Service centre.

Tataphoton — Very slow/disconnected service

I would like to draw your attention regarding cheating of customer by TATA Company. I bought TATA PHOTON from this company and installed it in my desktop on 25th of november 2010 but it does not work till date becouse of it's bad connectivity.
In the begnning they told me it's fast & safe but i realised they fooled me.many times i called them for help but they are not ready to listen me anymore. I bought that device for my brother from my three months saving.
I reqesting you to please help me in refund or help me for a better service.
Kindly look into the matter and take necessary actions.

Name- Dilip Vishwakarma
Cell- [protected]
Nalasopara East
[protected]@gmail.com
Thank you

Even I have faced this problem of frequent disconnection with Photon+ when it connects in Photon Whiz mode. After repeated calls to customer service, I got it resolved finally (I hope the problem is fixed now coz it is more than half an hour since I am connected this time without interruption. This is what I did the last time on my Windows XP laptop.

1. Program Files -> Run
2. Type "telephon.cpl" and press Enter.
3. In phone and modem Options, select "New Location" under Dialing Rules and click "Edit" button.
4. Select country as India and enter Area code 91.
5. Check "To disable call waiting, dial" and enter "*70, ". [Star 7 0 comma]
6. For dial using, select "Tone".
7. Click OK.
8. Click OK to close the phone and modem options.
9. Restart Computer (Don't think this step is required. But, did it as the service person asked me to).

very poooooor service i do recharge of 850 every month but i get speed of 15kbs hate it

wll — DISCONNECT EVERY MONTH

Dear Sir,

I am customer of WLL , PH. NO.205167,

My Number gets disconnected every month inspite of payment of regular bills,

there is NO Proper communication channel to register the complaint ,

Lastly i learned from Mr. Sangilkar , this number was earlier used by some other customer & his dues

are yet to be settled , hence I am facing this problem ,

even today 2 Dec 2011 , the phone is disconnected again.

Could you resolve this issue once for all . or even issue a new number if be needed.

thank you



Kishor Pawar
[protected]
[protected]

Tata photon should be banned in india or the company should pay back the money of custmers.never seen such a bad sevice
even cus. care executives are not able to solve the problem

Tata Photon Plus — end of internet service before time

I recharged my tata photon with unlimited plan of one month on 4 june 2012.
But the service ended unexpectedly about ten days before the date 4 july 2012.

my tata photon gets disconnected every 4-5 minutes. worst service :(

very worst customer care executives, worst service. i am in main city in Chennai.

IT HAPPENS WITH ME TOO

need the present ststus of my bill.
my phone no is [protected]
my A/C no is[protected]

to knpw bill of tata photon whiz no. [protected]

I don't know how to check Tata photon+ balance on online

i like to know periodically my balance timing for my TATA photon Whiz.

I M USING TATA PHOTONPLUS PREPAID N HOW CAN IKNOW MY BALANCE AND VALIDITY

Dear Sir/Mam,

i have brought new Tata photon and the plan is Rs.500/ for 1800 minutes but how will i know the minutes used ...
Please let me know
Thanks !!!

Arun

i am using tata photon wiz prepaid service.. i don't know how to check balance, please revert me back..

balance

my tata photon + prepaid internet number is [protected]

how to check ma balance online

ashok

1.tried to check my balance through the internet but couldnt succeed after a thousands attempt.
2. how will i know that the balance they sms us is correct?
3. tried to register, but they asked for an alternate phone number of tata indicom, when everyone at home is using other networks.
4. after finishing the remaining balance of photon, i;ll switch to bsnl, which is better i heard.
5. when the plans are in MB why they show us in KB. CHEATERS.
6. very difficult to reach the customer care online. IMPOSSIBLE

How can i check dat how many unutilised minutes are in my a/c ?? . I have taken d limited plan of rs.325.. hope u rply soon ...yeah one thing...net speed is too slow...
:- Amandeep Kaur Chandigarh..

hello sir i bought tata photon whinz but i dont know how to check my balence in it .pls help me

photon whiz speed is very slow kindly toned it up

i m not hpy wid ur serviceeeeeeeeeeeeee...o yeah one thing ...itzzzzzz speed iz 2 slow... goalpara. assam Masuma class 10

I did Know the custamor number and to check the balance and how shall I know how much time I used by device. Please send me the details for No. [protected] or through e.mail. [protected]@gmail.com

Tata Photon — about not getting balance sms on mobile

im not getting balance msg on my mobile no. becoz i think i hv open 2 accounts. plz reset or delete my accounts so that i can able to create a new account.

I M USING TATA PHOTONwhiz PREPAID N HOW CAN IKNOW MY BALANCE AND VALIDITY no.[protected]

I M USING TATA PHOTONwhiz PREPAID N HOW CAN IKNOW MY BALANCE AND VALIDITY no.[protected]

I WOULD LIKE TO KNOW MY PHOTON WHIZ PREPAID BALANCE... my number:- [protected]

i m using the tata photo whiz i need unit using & balance unit sms my a/c no. [protected] my mobile no. [protected]

TATA Photon Whiz — Forgotten MDN no.

I forgot the MDN No. i.e. Mobile No. of my TATA Photo Whiz, The MEID of the usb modem is :0xA100000EF268F5, Can anybody help me.

I M USING TATA PHOTON+ PREPAID N HOW CAN IKNOW MY BALANCE AND VALIDITY no.[protected]

I want to my balance & when I have to rechage it again My No is [protected]

HI I M USING TATA PHOTON WHIZ SO PLEASE TELL ME HOW TO CHECK DATA BALANCE AND PREPAI OFFERS FOR LIMITED NO.[protected]

how to check validity of data in tata photon plus

i want to know my tata photon whiz balance.my no.[protected]

i surf the net with tata photon whiz.
In haryana the dialer shows speed~138kbps and downloading with dap takes it upto even 192 kpps sometimes, which i can hardly believe but its true.
Try DAP download

hi iam bikash limbu from kokrajhar (Assam).I bought photon whiz(prepaid) a week ago and wasted a lot of money to recharge it. please give some recharge tips how i can save my money.yesterday I recharge it with Rs 25 but it did not get recharged. Today i recharged with Rs 10 three times this too failed.Please tell me the minimum money required to open a site and it's charges in details. moreover I would be thankful if you explain the 849 plan in details.

Hai i am thamu from perundurai in erode -dit.tata photon whiz mobile brand speed is very low 153kps.so work speed very slow.please request for increase the speed and inform that.

hi i myself rohit from imphal used tata photon whiz but i found it very slow. it takes nearly an hour to download a single song. so i request our service provider to bring a solution in this matter.

hey can u uncrease the speed of tata photon whiz its so slow you should keep it like 3-4 mbps

tata foton whiz — recharge not available in my city

sir my name is gajendra singh rathore and i am belong to m/s. nagpal brothers ajmer sir my complain is no recharge available in my city ajmer. that is big problem. sir please give me some recharge outlets in ajmer .
and another problem is speed and error problem.

go to http://www.speedguide.net/downloads.php and try some patches available there for free

Tata Photon Whiz — heavy charges and poor service

Sir,
on 17th september '09 i had taken a connection of tata photon whiz (broadband service). For 2 months it was free service, but now, after these two months they are charging a heavy amount of money i.e.Rs.1250 . On the other hand it was told us that the charges will be only Rs.800. Its speed is also very low, it did not works properly as sometime it did not shows any web pages. Earlier a complaint was give via email but no response was given to us.

Dear Sirs & Madam,
What is the secret behind your success, earning, pride? I will tell you, it's us the costumers, who buys and uses your products. And the motto of each and every company should be to provide the best service possible and not to cheat the customers (can be sued). Tata Photon Whiz, which has a speed of 153kbps (as they have mentioned) is not so true. It took me 5minutes to load this page with signal strength of 94% (the ugly truth) and the fees are no less either. Moreover it keeps on losing connection or falls to 0.00Kbps most of the time with the same signal strength (surprising huh?). Other net providers offering a speed of 128kbps is ten times more better than Tata Photon Whiz and with a lower fee (in this case Photon + also).
Sir/madam, when are you fixing this problem? wat are you waiting for? someone to sue the company? or planning to bring more of the same products with more attractive offers into the market?
PLEASE REPLY.( If not, give your excuse to the customers)

153Kbps = 15KBps
This is maxium donwload speed (15 KBps) that is commited by tata. If your data plan is unlimited then you will never gets this speed. Also, if there are simultaneous users from where you connected speed decreases. I am also customer of tata. I used their service in past. This is my experience. I have also bad experience with their service. I suggest you that see first difference between kb = kilo bits and Kb = Kilo Bytes (1 Kb = 1024 kb). Our browser shows speed in KB and tata presents their speed in kb .

my whiz is not connect to the net. and giving the "678 remote computer did not respond" error regularly. my whiz number is [protected] and my mobile number is [protected]

Yes, TATA photon is very poor in performance in all service with unexperienced persons.I too suffered the same. My TATA Photon no is; [protected].From coimbatore

Tata Photon Whiz — poor service

they sale this product by saying this 153 kbps speen but it never connect this speed it connect approx 40 to kbps speed .company are make fool to people .

Hai i am Harish tata photon whiz mobile broadband speed is very low 153kps.so work speed very slow.please request for increase the speed and inform that.
My Poton whiz -[protected]

TATA PHOTON POOR SPEED COMPANY CHEAT THE USERS

Tata Photon Whiz — not much speed as expected

I bought photon today(07 Dec 2009) and used for 3 hours i can't download any files with much speed. It is very much slow than ordinary dail up connection. please erect as many towers as possible. give us reliable speed. It even takes much time to load google home page. Utter slow.....

Photon — Non working of photon+harassment

Dear Sir,
I have returned your photon to HP dealer M/s Tech Smart,Old Rajinder Nagar([protected]) along with covering letter which your company refuses to acknowledge.Your Photon does not work and am dissapointed from services i received both by your dealer/your office.I have asked for refund/penalty on account of harrasment/non functioning and non attendence till this date inspite of your written commitment that problem will be fixed by 25th Nov.

Pls also review below mail from Tata
Thanking you
Ashwani Gupta
PS:Tatas are known for commitments/innovations/making India proud.

From: [protected]@tataindicom.co.in
To: [protected]@HOTMAIL.COM
Subject: Intimation on bill due date
Date: Sat, 5 Dec 2009 14:09:19 -0800

Dear Ms./Mr. ASHWANI GUPTA .,

Ref: Your Tata Indicom Account No[protected]

Greetings from Tata Indicom!

We always endeavour to offer you world-class products, and provide all the benefits that enable you to make the best use of our services. In our effort to protect and safeguard your interests, we have introduced a free email alert service on your product usage and other services.

Your payment of Rs. 523 for the month of NOV-2009 is due by DEC 09. We request you to please make the payment by due date. For a list of cheque drop locations or cash payment centers, or for any other assistance, please visit our website www.tataindicom.com or call Customer Care at 121.

You can also view your Tata Indicom bill and make payments online through My account. All you need to do is register for the service at www.tataindicom.com.

We assure you the best service at all times and look forward to a warm and long-standing association with you.

For any assistance please feel free to call us at 121 our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected].

Our Photon customers can get in touch with us on[protected]Toll free).We shall be glad to be of assistance.

You can also get in touch with our Nodal Officer Mr. Mayank Jain on[protected] in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.

Warm regards,

P S Rajesh
Bill Helpdesk
Customer Care - NEW DELHI
Tata Teleservices Limited
Ph: [protected]

*******This is an automated message. Please do not reply*******

http://windows.microsoft.co

Hallo. I m shankar from Bhopal, using tata photon whiz, no. [protected] since few days. I not not at all satisfied with the speed i m getting with a promise for faster speed in comparison with other providers form the dealer.
I wil never recommend anyone to purchase this product.
I m very unhappy with the services of this product.

internet services — Plan not changed Complaint

To,
Bsnl Manager,
This is in regards with the tariff change request which I had made on 15 Nov 09 on customer care i.e. 1504 regarding my plan change from home plan 250 to home plan unlimited. As confirmed with customer care 2 times they informed me that request applies from 1 dec 09 and when I asked for a request no so he said we don’t had a request no and it will changed as per your request.
Now I was using my services as with the understanding that it is changed from 1stt dec but on 3rd date I had pop up that my 1 gb usage is over and press “I AGREE” to continue. Since I was using my internet as per my internet plan….
When I had visited BSNL OFFICE for my plan change details I got to know that I had to gave a written request and then it will be changed…..
The Person named Mr. N. N. Thakker (Railwaypura, Ahmedabad) said he is not been concerned to the matter and can’t above to do anything related to this matter.
My phone no is[protected]
registered name: indrapal Oberoi

Requesting you to look after the matter and revert with the quick and positive reply…
Waiting for your earlier response

Thanks
Indrapal Oberoi

hi i m manish arora from kichha u.s. nagar u.k., my tata photon whiz mobile speed is very low 115kpbs. so work speed very slow . please request for increase the speed and inform that
MY PHOTON WHIZ [protected]

hi i m hrishi, in my laptop the tata photon whiz speed is as low as 234bytes, which is absolutely disgusting...what a piece of is this ...sometime i feels like throw this slow tata in a gutter...

hi i am vishwas from pune.. using tatapoton +my speed is very low 115kpbs fromn last 1month, plz reqast for increas the speed and inform my no [protected] plz

i have purchased tata photon whiz this month only.since iam using tata photon whiz last from 15 days but very slow connectivity, , i am not satisfied with the results.. kindly i want to return it back...

Tata photon whiz is giving me 140 kbps in punjab(amritsar)

dear sir...
hi...im nickey from kota(rajasthan)i am using tata photon whiz before 2 month but speed is very slow speed show 153kbps but when i have to downlode any item then show 8or9kbps speed so i request for u sir how to increase in tata photon whiz speed im not suffesent in speed so do u solve my problem...

thanks ...

dear sir...
hi...im nickey from kota(rajasthan)i am using tata photon whiz before 2 month but speed is very slow speed show 153kbps but when i have to downlode any item then show 8or9kbps speed so i request for u sir how to increase in tata photon whiz speed im not suffesent in speed so do u solve my problem...

thanks ...




my e-mail add is...[protected]@yahoo.com

Tata Photon Whiz — connect internet

i'm using ubuntu operating system(LINUX)..
in which how to connect internet through the TATA PHOTON whiz...

i was told that downloading speed should be near 40 kbps but it is only 14 kbps.company making us fool.

EXCESS BILLING, I was using Vdata Night Unlimited Surfing Plan, 400 rs, after 1 month what I see Bill was 855.heavy charges and poor service.
I bought photon whiz(17th nov 2009) and used for 3 hours i can't download any files with much speed. It is very much slow than ordinary dail up connection. please erect as many towers as possible. give us reliable speed. It even takes much time to load google home page. Utter slow. non activation non proper service n response from company dealer.No responce even after calling them 100 times, IT'S AN USELESS PRODUCT I EVER SEEN, saying that
max. speed of tata photon whiz is 153.6Kbps.
But i am getting only max. speed 3 to 4 Kbps.
This is maxium donwload speed (15 KBps) that is commited by tata. If your data plan is unlimited then you will never gets this speed. Also, if there are simultaneous users from where you connected speed decreases.
I have been cheated, lost my money which I was saving from 3 months, they don't respond quickly, they dont care about customer's after selling products, Yes, TATA photon is very poor in performance.

it's a very bad service form TATA tele service.

sir i used tata photone wize it's working very slow some time you have any setting please send me in my mail.

thnk you,

hi,
this is srikanth from A.P
i am using photon whiz from last 6 days.this is very slow the when i am buying the piece he told me that it's simply super but it is worse it just giving download speed 0.0 to 3.0 MAX and my suggestion increase the speed really it is worse and upload speed is 0.0 to 0.9 MAX please increase upload and download speed

hi,
this is srikanth from A.P(kadapa)
I am using photon from last 10 days it is very slow really at the time when i am buying he said that it is simply super but it just providing 0.1 to 3.8 kbps only(download speed)but he said that it gives 230.4kbps
how cheat they are we are really unsatisfied by this service
try to increase speed
note:- another important matter is upload seed of this is just 0.0 to 0.2 kbps only try to increase the speed are provide me any tips to increase speed
my photon no is:- [protected]
my contact no is:-[protected]

i am also suffering same slow speed ...
no custmer care, , , in 16 days from purchasing this 153kbps instrument(ha ha ha) i am unable to upload a single photo .
a fact-gprs work more fast and reliabely then tata whiz

M/S Tataindicom,
I was using wll internet connection for last eight months at Rs.250/-per month(unlimited), but due to low speed, I purchased photon whiz on 15/01/2010.Now I am repenting why i purchased photon whiz because the speed is also very low and the copany can not do any thing to increase the speed for an individual.I have purchased the said connection for Rs.1800/- with device. I am ready to surrender the same if the company will pay me back only Rs.900/-

With regrets,
Khursheed Ahmed Deen,
Khanabal, Anantnag, Kashmir.
Dated:17/01/2010

Tata Photon Whiz — i don't get the speed of company offered.

i'am jithin kerala. i buy this product in last week....the sales man told to me, this product have speed upto 153kbps....but i did not get that........

TATA Indicom Photon Connection 09206012581 — photon connection 09206012581

Dear Sir/ Madam,

This is to inform you that I am a customer of Tata Photon and my Photon no is
[protected] and the problem which I am facing is few days back on 8th of january
2010 I have given a latter in your shillong Tata Teleservices Ltd, TVH COCO,
City Mall, Bara Bazaar 793001, that my photon connection is lost and I want my
connection to be temporarely disconnected but even after receiving the letter
from me they have not done the needful moreover when I went to your shillong
Office they have not gave any response, I was there for one hour you can say they
have humiliated me like anything and at last on
18th of january I
received a call from your call center reminding about my bills and when I
enquire about the latter which I have submitted in your office the call center
people told me that they have not received any such letters and neither my
connection is disconnected. So, I would like to know is this the kind of service is
your company providing to its costumer as I am very unhappy with the
kind of service that I have received from a reputed company like Tata.

Unhappy customer.

Sampat Singh.

[protected]


Thanks
sampat

Terribly slow speeds, disconnects at will, no response to complaints. Cannot believe Tata sold us a bill of goods which is so inefficient and downright useless most of the time. Not to mention the indifferent response to complaints. Mr. Tata where are you? Thought you were an Indian icon who represented the apex of moral conscience and professional ethic in desiland's business environment. Do something please or jog your employees to respond positively!!

I also had the same experience..the product is a total disappointment..can I change to some other broadband plan? I am at Thrissur, Kerala

The product was a total disappointment for me. The download rate is ultra slow. Even to open gmail, it takes minutes. Nighttime 10pm to 3a.m the connection is off. Can I change over to some broadband plan from this useless thing?

Hi i am anurag frm assam guwahati studyin law. I buyd tataindicom in november 2009(biggest mistake of my life) the 150 kbps of it looks gr8 only in its advetisement n on the cover of its box rest is d companys fake offer services. My mobile gprs is 150 times faster then dis crap wireless internet of tata indicom. I request al the customers of it that v r been cheated n we should b refunded our money as al it is good in recievin calls n snd msg to its customer care...wid lootin our money in recharges. (I loged in and out for a minute 20 Rs of balance washd of in a sec.) I request n warn d service provider to take immediate steps for it as it is totally a wireless internet lootin device and nothing. .requestin again nt to keep all our complains unseen bt deploy immediate measure for better solutions

Hi, I bought tata photon whitz in january 2010 but don"t recive my bill yet and its speed also very slow

i am from gurdaspur my tataphotonwhiz no is [protected] in this web page is not openning and upload and download speed is always at zero web page cannot be displayed please take action soon or take the device and disconnect it very poor service

ya...am also had the same experience...i took photon whiz on 4/2/2010...but am havng only 8to16kbps in ma region(cherthala, alappuzha, kerala)...i dont know what to do?...company officials gave me the speed 150kbps...but am fed up...what's the solution?..

yes i agree with the customers above who are facing problems regarding its bandwidth.i am using it since last 5 days and i got the maximum bandwidth of 12 kbps but the graph of whiz is showing that it is providing the speed of 140 kbps (huh) which is a sheer lie.I felt totally cheated.i used DAP premium version but nothing happen.This is a free advice that stay away from whiz instead of it use AIRTEL or BSNL BROADBAND.totally got frustated huh [protected]@#$*&???

hi kya uski(tata photon whiz) speed dugni ho jati hai jab hum tata speed + software install kartey hai

I feel that Tata photon whiz is a product where the loot money from the customer.There is no sympathy with there customer. Ratan tata company's always cheated customer regarding net(photon whiz) .providing . comapany customer care executive saying this is the minor problem of speed. when i was purchase this product tata indicom shopkeeper says the speed is 153kbps. but most of time it is about 0.00kbps. So, plz Ratan tata i[censored] are not able to give such type of services then dont mention the speed o[censored]r product in the advertising.Because of this reason, customer will be cheated and you earn money easily without giving the satisfaction of the customer.

SPEED IS VERY SLOW IT IS VERY UNCOMFORTABLE TO SURF... WHN IM DOWLOADING SOMETHING IT LL STRUCK AUTOMATICALLY. THEN I HAVE RESTART DIVICE AND SYSTEM TO ANABLE IT. AND MY WORK LL STOP THERE ITSELF

"Please do not buy Tata Photon whiz" It's crap useless.

I purchased TP whiz on 12th of December "...
" I did a grave mistake" without lookin to the complaints, when i purchased the TP whiz retailer said the speed will be upto 153 kbps however it's not speed is not even to 3 to 4 kbps takes hour's to download a page, cannot send emails at rapid seed.
Every day i try to speak to someone from Tata Photon, no use... Customer support Agent says this is not the concern department, then they transfer it takes again 10-15 minutes to speak.

Before writing this comments I spoke to nearly 3 Agents till the end they keep on transfering, it's very frustrating.

Very bad customer service if you purchase you'll waste your precious time and money with Tata and they won't refund your money.

i bought tata photon whiz about 20 days before but my speed is very very poor about 0.12- 7 kb/s. please plz send me an email how to increase speed. plz plz plz plz plz...

hiiiiiii, i m abhishek gupta frm alwar(raj.) the photon whiz service is very poor . they didnot solve the problem. the alwar dealrs is also bad.

TATA PHOTON WHIZ - NETCARD — NOT ISSUEING THE CONNECTION

SIR
I am using TATA PHOTON WHIZ no. is [protected],i am unable to use it since 19th november 2009, contact to customer care they said its problem of not submittind documents.Then i talk to the dealer he said give another different id and i did the same. Then i made a recharge of Rs 750,but nothing resolved and my money gone waste. Since i had purchased it in september 2009* but after 19 nov its not working. sir even the TATA INDICOM COMMUNICATION CENTER asked for new different id and i gave a driving liscence ,bank passbook xerox and a local residential proof signed by my hostel warden.still nothing happened.?? its pathetic. i m helpless .tell me should i go to consumer court for this harasment?

hi i am vijay from Delhi. i am using tata photon whiz for two months. when i purchased it the executive said that i'll get the speed 153.6kbps but i m getting the speed of 4 - 5kbps hardly. i have talked to customer care if there is any way to increase the speed but they told me it is not possible. i am fed up with this slow speed and now thinking of switching over to another service provider. i will suggest everyone not to buy this. this is totally wastage of money...

i am using this vary bad product given by TATA.and i reccomend that do not buy this product.it will gives you jast 100kbps speed and 15kbps downloading speed.vary irretating TATA PHOTAN WHIZ.

hi i m prashant, in my laptop the tata photon whiz speed is showing 0.00bytes.i m very upset from tata service.

sir i use post paid tata photon my a/c no[protected] and i paid my bill rs-256 dated-28/02/10 from my sbi a/c but not updated my Transaction Reference Number MSDC[protected]

Yes, I have experienced same problem with TATA photon whiz modem while using it with Vista OS in my office. Sometimes the device not detected and sometimes connection not possible.If it gets connected, then the speed is very very low.Speed is somehow better in Mac OS.Pls release any update patch for Vista OS.

i m agree in ur word but my maximam speed is 17 to 18 kbps

hi, I am getting the same problem.NO technician available

hi...one of the worst services, even using a cell as a modem is far much better option.750/month and that too.the connection falls to 0 kbs 20 times in a hr and downloding speed ...i will better prefer to go cafe.
plz do something ...
you guys r spoiling TATA, s brand name

HELLO FRIENDS PLEASE SUGGEST ME ONE THING I WILL PURCHASE TATA PHOTON WHIZ SO YOU TELL ME I AM PURCHASING IT OR NOT I AM BAREILLY U.P WEST

sir how to speed my internet please sir solve my problem.

Tata Indicom/Tata Photon Whiz — NO solution of complaints & bad service

I was purchase a tata photon whiz no.[protected] on 19 feb. I use it but its not working so i complaint about it dated 21 feb on tata customercare 121 4 times but no solution was given there. So i comlaint on Nodal officer [protected] 4 times but also there was no solution...
There is network problem also...

yes, i agree with this complaint
it's not good for company to not give any response to this type of big compliants

TATA Indicom / Photon+ Prepaid — sudden blocking of the device

Dear Sir ,

I want to inform u that on 11th of this month i had taken a connection of TATA INDICOM company designed TATA PHOTON+ PREPAID a computer internet accessing device but suddenly from yestarday the connection has been disconnected and blocked but the reason is not defined to me by any officials and as well as customer care and they are not responding us .

So i[censored] kindly help me by any means as soon as possible in this matter, then i will be always thankfull towards u.

joseph kandir
phone number:- [protected]

Thnx, Guy's I am going to purchase Tata Photon, after read these, my plan is quite.

Thnx

153.6 is te connection speed...
the downloading speed is always 1/8 of connection speed...

dear sir,
Hi... i am a recent user of Tata whiz and bought in Haryana, so far the speed is satisfactory but i cannot verify. the coy should give offers to existing customers to switch over to Photon+ which it is claimed that the speed is 3.1 mbps.
thanks...

Tata Photon Plus Internet Connection — Reg; Account No 906531349 Provided false information and no sufficient response after the sale of the instrument.

We took the connection of Tata Photon Plus on 28th of February Account No[protected] from the executive Mr. Srinivas from Ameerpet. He provided the information that there is no charge for browsing and surfing and we will be charged only for the downloads also the bill plan is incorrect. After that we called the customer care and found this information is wrong, even our database also showing wrong information updated by them. We contacted customecare many times but there is no such response towards resolving the issue. Now the connection is also disconnected.

We request you please register a complaint on this and make sure they come with the appropriate resolution

Photon+ Device — very slow speed

SUB: Replacement/repair photon plus device delivered

With absolute disappointment I am compel to say the photon plus device ([protected])
delivered to me on 18th of March 2010 from GB Bazar,Agartala subdealer, has a very slow speed(Average 60 kbps) Subsequently I informed the service engineer and after 5 days when I received the device with no improvement. While connecting the device I contentiously get CDMA link and never got High speed link.However I once again request you to replace or repair the device immediately as my important works are held up and I am loosing interest on using device of your reputed concern.

Thanks
Anjan sen gupta
ITI Road, Indranagar
Agartala, Tripura

Phone : [protected]
E mail : [protected]@gmail.com
Photon + device no:[protected]

i need a photan+

Tata Photon Whiz — Misguidance by executive

Hi,

I have been using Tata photon whiz for the last 20 days.All my 20 days went with frustration and depression.My concerns are below:-

1--) First, i was misguided by a call center executive Aditya,

2--) My internet speed like nothing. And it takes me hours to open even a single website.

Aditya told me that my plan can be converted into Tata photon plus merely by paying 1000 bucks, but this is not possible.

someone called me from Mohali and told i can get full refund of my device, but when i confirmed the same someone told this is not possible.

Pathetic service, and false commitments.

Fed up with the kind of service these guys provide.

It has put me into frustration and wasted my time as well as money.

Kindly do something in favor and improve the kind of service provided by Tata photon.

It would be highly appreciated.

Thanks

Hi i have recently brought a tata photon wizz but its almost 8 days over now it has not been connectrd and shows error msg the executive does not respon to my call and was very rude ...even after providing all the doccuments my connection has not started .this kind of services are not accepted from tata ...i think they should hire more well mannered well trained people for this job as customer service is the mos important part of the business!!!

dear all,
kindly mark a copy of your complaint to the ministry of consumer affairs krishi bhawan new delhi
then u dont need to run some one else will do this runing.

tata photon whiz is a ver chutiya connect. I get photon whiz to surf internet but it is giving speed near 3 kbps and also it has no customer care no. It is very disappointing for us to become a CHUTYa and FUDDU from TATA Indicom

hello
ye meri dusri same Complaint hai. tata photon whiz no [protected]
mujhe lagta hai ki aap logon mai sharam naam ki koi chees nhi hai
cusmer care par money waist mat karo.
kya naam tha tata ka .
Lekin tum logon ne us naam ko mitti me nhi milaya balki mitti mai dafan kar diya hai
na jaane kis manhus ka chehra dekha tha jo tumhari servise li
ye mai akela nhi kah raha hun balki tata photon ke sabhi custmer kah rahe hain.
& no thanks

hi you will not get more speed than this.that's for sure.other than that they will not dissconect your net i am myself a victim of tata photon whiz. after giving written application for disconnection my net connection was not disconnected.ihave received the bill after more than a month of giving request.the bill was not waivedoff.iam getting harassed by their salesman.i'll advise all that never take tata servicesby mistake even.

iam using tata photon whiz from last 2 months.it gave the speed promised by dealer but gradually its getting worse with a speed of 150-153.6 kbps we should get download speed 20-25 KB/s but we are far to that, we are just stucked around 10-15 KB/s. this very appalling and shocking . server fails about 2-3 times a day giving us zero speed sometimes.i live in n i am waiting for tata photon plus in bhopal i hope it will give a better result.ANYBODY HAVE ANY SOLUTION

i am hoping to take this service since this is the only one with the unlimited packs but the current one i use shows me a speed of 30kbps which sounds so much better than 3 or 8 or 9 kbps in case of tata photon whiz.people in chennai seems to be unsatisfied and disgusted by this connection.i am torn in between things to decide what i should go for and how tata photon whiz will react in my city.so here is a request to the authority.do notify with prove about the speed of this product..otherwise we all are facing problems here

sir my name is vicky from manamadurai i bought tata photon whiz... from my date of purchase i cant even check my mail, one of the worst speed 4-5 kbps. am highly disappointed with this network. am totally angry with the customer care members..

Tata Photon Whiz — cheat me with photon whiz instead of photon+

I took a modem connection from tata indicom.. but the dealer in the shop cheat me with the photon whiz instead of photon+. He dint gave me instructions about photon+.. Also there s slow network coverage in my residing area.. So pls help me with this and get me a plan to change for photon+ with the actual price and i need to take action on the particular dealer...

I need the plan to get change soon...

[i]I totally agree with him ... Hence I request the concerned people to take action against it ... Nowadays, other wireless modems give more than 3 mbps of speed ... Even when I bought the connection, I was told that the maximum speed of Photon Whiz is 153 kbps. But I am only getting 89 kbps of speed ... its very slow ... please take some actions ... N yah, please stop fooling people :x

i am too suffer, my friend Swapan working at Nirsha Tataindicom shop and instigate me to buy this product earlier verson was with me and found this one is no better than other one.

Tata photon whiz is vry in servise . while connectin the speed is 153kbps. but it instantly falls to 0.0kbps. it is a vry bad connection!!! some1 pls try to improve it!!

I also join to the complaint that the promised speed is now getting to the internet connection. I am getting a speed between 15 to 40 Kbps only, which is very much disgusting. My conection number is " Photon Whiz [protected]". The device is now being used at Karanthur, Calicut. Please attend this matter and solve this problem at the earliest. Hoping favourable actions.

Mohanan.P, Karanthur, Calicut.Ph: [protected]

TATAPhotonWhiz — speed problem

sir,
i have taken photonwhiz before 15 days.there is a problem occured.the speed of photon whiz as not upto
the mark.it was not workinng properly.the speed of whiz is verypoor.the speed of whiz is 1-10kbps only.so pls solve the problem very soon.pls increase the speed of my whiz

hai iam raju my tata photon whiz speed is 153.6 but it works on just 1 to 09kbps only so sir i request for how to increase my speed or take on aspeed method

hai iam rajesh iam use for tata photon whiz it speed for 153.6kbps but it works on just 1 to 0.9kbps hello sir please resolve the problem please sent a solve the method and give a increase my speed.

Hi,

I am Narender Kumar, i am using tata photon whiz since last 04 days in Raja Garden, New Delhi.
My Photon whiz No is -- [protected].
when i taken that conncetion, tata indicom executive was saying that
max. speed of tata photon whiz is 153.6Kbps.
But i am getting only max. speed 3 to 4 Kbps.
Regarding it i registered one complaints
But issue not yet resolved.
When i registered first complaint but no technician come my home.
Again i registered two more complaints regarding same issue.

I am totally fedup with tata photon whiz.

Tata Photon Internet Services — Plan not Changed

I m a coustomer of Tataphoton No. [protected], I requested to change plan as per detail below
Request ID No. Date Talk with
[protected] 05th July 2010 Gyanender
[protected] 22nd July 2010 Gurdeep
[protected] 23rd July 2010 Satnam Kaur

I reqested on 5th july for changing the plan Rs. 1500/- instead of Rs. 500/- as per my uses, as per talk with gyanender he confirmed me that my plan change with effect the same time
I rcd a mail for approcing my credit limit and asking for advance payment on 21st july
then I call again on 22nd july that time they ware saying that my plan not changed and as per my uses bill amout is Rs. 5548/- I clear all things again,
today they disconnecned my services, then I call again on cus care, but they are saying we are disolve your problem but still I don't receive any respone and my services are also discontine still

Sir/ Madam,

Plz do something I had somuch distrub due to discontine my service this complanit i m sending by Cafy
p

Hi suniljangir79,

We have sent your complaint to our team very soon they will resolve it...

Tata Photon Whiz — to check balance

to check balance in tata photon whiz connected as modem [protected]

tata photon whizz — no network & slow speed

my tata photon number is [protected]. mere connection 3 dino se band pada hai usme error aa raha hai and uski speed bhi slow haiiiii
pls samadhan kare
thanks
from anurag sharma
contact no : [protected]

Tata Photon — no network & slow speed

maine kuch dino pehle ek tata ka 1500 Rs ka connection liya jisme muje puri tarah se galat laga kyunki wo tata photon ek dum slow speed hai & mujhe abhi tak plan nahi bataya hai & 3 dino se mere connection band kar rakha hai mujhe meri problem ka jaldi samadhan bataiye
thanks
from anurag sharma
mob-[protected]

Tata Photon Whizz — no network & slow speed & no detail

maine kuch din pehle ek tata photon whizz liya jisme mujhe skim ka bahan bana kar de diya uske baad bhi mujhe network nahi mil pa raha hai mere connection ka number mujhe abhi yaad nahi hai lekin mujhe slow speed & no network ka shikar hona pad raha hai meri problem ko samjhiye pls
my contact no : [protected]
thanksssssssss

To the Customer care,

Hi, I have a tata photon whiz and I rechared it by Rs. 777 along with Rs.50 for unlimited download sceme but ever I can't download anything for low speed not even a wallpaper. My tata photon number is[protected]. Till many customers unsatisfied by your service. Now all other internet providers are giving best services exept you.Plz take immediate actions in this regard otherwise I will through the tata photon into the dustbin.

Tata Photon Whiz — GO 4 IT ITS SPEED IS <7KBPS

HI
I 'M GANESH I'M USING THIS TATA PHOTON WHIZ FOR PAST 20 DAYS! I TRIED TO DOWNLOAD A MOVIE ! IT TAKES APPROX 2 DAYS!!!!! I UNDERSTOOD THAT IT IS WASTE FOR DOWNLOADING MOVIES! I TRIED TO DOWNLOAD MP3 SONG (5MB) IT TOOK 17 MINUTES NOW TAKE U R OWN TIME THINK ! PLZ DONT GO FOR PHOTON WHIZ I'M GONNA THROW IT IN BULL !

i am using Tata Photon Whiz from last weak but speed of the internet is very poor

Hi, im sourav das im the user of tata photon whiz... n im totaly feed up from tata photon whiz... n it is a very slow that one site.. it would open in half an hour...n my tata photon whiz no is:- [protected]...
n when i taken that conncetion, tata indicom executive was saying that
max. speed of tata photon whiz is 153.6Kbps.
But i am getting only max. speed 3 to 4 Kbps.
n im using tata photon whiz since last 15 days..n im from the area of guwahati athgoan...n im giving complanit many times but the employerss are told that we are trying to solve ur problem but till now there was no solution of my tata photon whiz... n i sugessted to other users that in life u dont use tata photon...whiz or plus...its a worst service of tata indicom...

Load again your windows into services pack 3 or more..

iam living in tripura(agartala) state of india.my photon whiz speed is very very slow...the download speed is only 0.9kbps...when i first purchased photon whiz, it was being told to me that the browsing speed will be 153.6kbps...but when i brought it in my home, the browsing speed was just 33kbps...please solve my problem as early as possible..my photon whiz number is([protected])..