Tata Photon Complaints & Reviews

Dear Sir,

The product which i bought for internet usage was Tata Photon plus which has maximum speed of 3.1 Mbps in Chennai. But while using the gadget me only get speed less than 0.2 Mbps. I am not satisfied with the feedback by the supplier on my raised complaints. Kindly provide me a positive solution to fight for the quality product.
Thanks...

dear sir .I am h c khurana and i am using photon plus connection since last 10 days and shamefully i have launched 3 complaints regarding network but i have not received anything from your side even your engg. have come 2 times but they say we cant do anything.please tell me what to do of your useless connection photon no is [protected] and latest complaint no is[protected]
...

logging a complaint against tata photon internet service..... my USB plan is for unlimited scheme. this month 13/9/2010 i've charged for 666 rupees for unlimeted plan.... before charging i made a call to customer care for asking the amout to recharge they told to charge 100+666 rs @ first time i too charged later when i checkd for activating the service it doesn't charged again i called the customer care 1 female told there is...

my photn whiz is not working properly since last one week its speed only 6kbps and at the time taking is said to me thats its speed is 153.6kbps so its very slowly...

Hi

I have purchased a Tata photon data card in the second week of July.I was using a old device which was working on my computer system, the Tata Photon people asked me to purchase this new device suggesting it has better speed than the older one. He sold me the device and told me that it will be activated next day.Next day the device doesn't work on my system.I asked for the problem to the person, he came after couple...

Hi,
Recently I got offer from Photon infotech.can any one tell me about the company.


Thanks
chan...

"It truly is the fastest in its kind".... this is what they advertise but i agree with them as it did not even take a full hour before the modem was declared "DEAD"....
I received the post paid modem on 27.6.10 and immediately after getting to know how to use it by the service guy who had come for the installation.... the Modem started heating up, the next i knew was low speed and the device getting diconnected..br...

I bought TATA Photon Plus around 15-20 days back. It stopped working after 2 days. I called customer care and they told me that my document verification is negative. When i called my dealer to know my document verification status, he told me that my document verification is complete. This after checking cross checking with my dealer and customer care 4-5 times, I came to know that my document verification is complete. But my device never...

Dear Sir,
I have made online recharge but it has not been credited at my mobile number account.But amount has been debited from by bank account.
1. Payment Id: [protected]
2. Mobile number: +91 [protected]
3. Its TATA Indicom (Photon Whiz connection) operator for Kolkata Circle
4. Date of payment:[protected]
5. Amount Rs.224/-
6. Bank: ICICI Bank crdit card
7. Transaction ID: 883750 dt:07/09/2010br...

Dear Sir/ Madam,

I purchased one Tata Photon Plus device in corporate Postpaid plan @700 / 2GB HSIA and my Modem MEID No: A000001AB2EC17 MODE: HUAWEI EC 1260 Balck. The Tata Photon Number was : [protected]. I used 3-4 month of the conncetion and as I was parallay using other concetion I wanted to close the above conncetion and I placed the request for disconnecting connection and I paid up all relavant bills against the connection.br...

Hi,

I have purchased a Tata Photon Plus device on 3rd Sep 2010. Tata claim that this device has the speed up to 3.1 mbps but I did not get speed beyond 10kbps - 20kbps. It is very difficult and frustrating to have this slow speed which does not even let consumers check their email. I am also having a big query about the customer care of Tata. Whenever I try to call a Tata customer care, I have to keep myself waiting for 10-20...

This is to bring to your notice that we had done online application through www.ichoose.in for tata photon mobile broadband. There was an offer with Standard Chartered Bank, if we use SCB credit or debit card then we can avail the device for 1499/-.... We had booked on 13th Aug and was informed that the device will be delivered in 3 working days. However its been 28 days but till now didnt receive the device...

On contacting...

I have been a Photon + user since last eight months. I am a student of NITIE, Mumbai and stay there only.
The subject service area is NITIE, Vihar Lake, Mumbai. The device had been working satisfactorily all this time.
But since last month, the performance of my Photon+ device has deteriorated beyond imagination. This is concurrent with the buying of nearly 40 Photon+ devices by my other friends in the hostel.
However,...

Tata Indicom Plus Team,

I'm Tata Photon + customer from the last 7+ months. l got this connection from Delhi and now i have moved to Bangalore. Soon i will be going out of country for long time and during this period i don't want to use Tata photon +.
I don't even want to put my Tata Photon + number in safe custody as its chargeable (Rs 75 pm).
I been trying to reach at the customer care but i'm...

DEAR SIR / MADAM,

With Deep Grief and Painful Heart I am bound to write such letter to you. I am a user of Photon USB Internet of your reputed brand.

I have a TATA Indicom Photon connection number [protected].
My Customer Account Number Id:[protected].
Internet conection under the tariff plan HNI HSIA USB 1100 MB Plan.

1-CONNECTION SPEED SLOW:-
Initially tata photon data...

dear sir

problem is that my photon plus device is not working since 3rd august 2010 since than i have booked 7 complaints but neither any executive or engineer come to my house to see the problem nor my device is changed. this device has one year warranty. i also went to tata office in vaishali sec- 4, sahibabad but they said till any engineer will not give in writing this divice is not working they will not do any thing....

Hi
I have lost my photon plus instrument in Jan 2010. I disconnected my service due to the same reason. And cleared all the dues till Feb-2010. Even though I disconnected I keep receiving calls from Tata Indicom Billing agents every day and asking for due in subsequent months. Each time I explain them few representatives say they will verify and come back, others talk rudely. Not sure want need to done to stop this annoying calls...

Dear Customer,

Greetings from Tata Indicom!

We have received your complaint about your Tata Indicom number [protected].

Your complaint has been registered with our customer service team. The Reference No. is 181774.

You will be receiving a call from our customer representative, within 6 business hours, who shall attend to your complaint and provide a resolution at the earliest. It...

I am purchasing tata photon plus conneetion(no:[protected]) on 28/04/2010 from that day i am harresd by that company because many times they doing blocked my connection they give me wrong bill and i am tata photon plus usb data card for high speep they on detail that its speep is 3.1mbps but i am not getting more than 200kbps speed from begining to now.for that i am doing many complaints to them but nobody clear my problem now my connection...

I purchased a Tata Photon Plus Broadband on[protected] but it is not working properly after starting 5 to 10 minutes it shows "Can not find Server" many complaints have been made but no action has been taken by the Tata Photon + mobile broadband Service. Only call received for a visiting but no service engineer visited, you are requested to rectify the problem or replce/return the Data Card...