Tata Photon Complaints & Reviews

My name is Deepak Negi, I got my photon activated on 3rd of July 2010. I advice everyone not to buy a photon connection they have a very poor billing system in place. From 3rd July 2010 to 02nd Aug 2010 it shows my current data usage of 2334mb I was surprised to see that because I thought it should have been around 700mb obviously if I have only used only web mails and a few social networking sites also include my Automatic updates of windows...

i purchased tata photon whiz on 2nd jan 2010.i got free usage for a month.but the service was so pathetic.your will unroot your hair but the webpage won't open.the local dealer 'G Keswan' told me that its the network problem for sometime.so i waited but it was not resolved.so he recommended me PHOTON PLUS assuring that it will give a better service.so i changed to PHOTON PLUS around 20th march.the speed was little better. and...

hello,
i have purchased an usb device on 21th aug 2010 by tata photon executive and submitted all the documents to him. my tata photon no. is [protected] but still it is not activated n due to this some of my urgent work cant be completed. the executive as well as other people are not giving any response


shafaque anjum
[protected]...

There are serious issues of absurd/overcharging in respect of my Photonplus internet post paid connection no [protected]. I had a balance of Rs.450 on 02.08.10 which got lapsed as I could not recharge on line due to failure of Tataphoton plus ichoose site. On 03.08.10, I refilled Rs.200 but Rs.125 got deducted in few minutes without any use. On repeated complaints, I was informed I had a negative balace which had been deducted. As per usage...

FRIENDS, IF YOU REALLY WORK HARD TO EARN YOUR MONEY, THEN PLEASE DO NOT GO FOR TATA PHOTON, . THEIR BILLING AND USAGE METERING HAVE GOT SERIOUS SOFTWARE ISSUES, (IT IS AN INSIDER NEWS), WHICH ARE UNABLE TO FIX..

FOR A FEW MONTHS TIME AVOID TATA PHOTON INTERNET CONNECTION ..

TO ALL THE OVER-BILLING COMPLAINTS POSTED HERE, THEY ARE GIVING A SIMILAR SWEET RESPONSE THAT THEY WILL RESOLVE IT..

BUT IF...

This is Jimmy Jose . Please activate my PHOTON WHIZ device as early as possible. My device Number is [protected]....

Hi,
My Tata Photon Plus Account Number is[protected] and my Tata Indicom Number is [protected].
I have had some surprise emails recently from Tata Tele Services that I have crossed my usage limit.
On checking my usage details, it is very clear that I did not cross my stipulated Usage limit of 10GB as on 7th Aug 2010(the last date of billing cycle).
I have still not recieved the Bill for the month of July(8th July...

Tata Photon is Good But his customer services is too bed. So i request the head of the tata photon to do some thing about customer services.. Thanks...

Sir,
I had rechearced my photon whiz no [protected] with a Rs 333 easy recharge pack which I was told was an unlimited plan. As I had a negative blance of Rs 18 I had also recharged with Rs 10 and Rs 50 topup.
Subsequently, after I had surfed the internet for only 2 hours all my balance was deducted and I have since not been able to log on to the internet through the photo whiz.
After I had contacted the customer...

Dear Sir
iam prakash chandra juyal bought tata indicom photon 6 months ago in the monthe of january, my usage is limited upto download limit of 1GB a month thats why i bought this plan,this month bill period 21/06/10-20/7/10 they have given me a bill of Rs 2714, which i dont know on what basis are they charging when i know that i havent used to such a limit,iam submitting an application asking them to discontinue the service and informing...

They advertise speeds o[censored]pto 3.1 Mbps but provide only around 250 Kbps in a city like ahmedabad. What is the minimum quality of service they guarantee to provide? They defined the maximum at 3.1 Mbps, but what about the minimum? Even at 50% quality of the advertised speed would be around 1.5 Mbps. They should not mislead the customer with such false advertisements. The customer care service of Tata Photon is equally pathetic. First of all,...

I am a tata photon plus pre paid customer. I want to recharge my connection by credit card thro' internet. I could not get any facility in your website for this. Please let me know how i will recharge my connection thro' your website by my credit card....

I AM USING PHOTON+ SERVICE, MY PHOTON+ NO [protected] GENERALLY GET A SPEED OF 204kbps TO 500kbps SPEED WHILE USE, WHICH SUPPOSED TO BE 3100kbps AND FEELS LIKE . WHEN I LOG OUT FROM ANY SITE ,SOMETIMES IT TAKES 6 MINUTES DO THAT OPERATION.
CUSTOMER CARE OF PHOTON IS THE WORST DEPARTMENT IN THIS WORLD. WHEN WE COMPLEAIN 4 THE SPEED THEY SAID SIR WE CANT DO SOMTHING WE GIVES 300 kbps U GOT VERY GUD SPEED. WHEN I TOLD HIM UR SELS PERSON...

I purchased Tataphoton+ wireless broadband service on 29th July 2010. The account number is[protected] and the dell number (I hope I got the spelling right) is [protected].

When I purchased it from a dealer, I was promised activation in 2 days, i.e. by Saturday, 31st July.

I contacted the helpline number and they raised a ticket[protected] on Sunday 1st August.

I was advised to go the Tata Indocomm...

TATA INDICOM,

I am using tata indicom photon +.
on 03rd Aug 2010 i have asked one of your service centre at Old Bus Stand, Opp to Glass House, IT Park building personally to Recharge it for Rs 200/-
Till today (04 Aug 2010), i dint get any recharge and i am not able to work with device

Please recharge my device as soon as possible
and The servic prooviders that unit are not responding properly,...

I have taken a tata photon plus on 30th of july 10, my device MIED no. is A000001AA3FB47. I have requested for the details of the device in net and one Mr. Munendra from Prithvi infocom agency brigade road called me stating he is from tata. He offered me the device and i booked it blindly thinking that Photon is the gadget of the year. I have submitted all the documents to them as requested by them & my device got activated two. That...

d.sir my name is ranjit bose, i had purchase photon+ and use few months , its working fine , before my last recharge(Rs. 200/-) my balance was 1476 mb, but to day[protected] i received one sms that i have only 139mb to further use.can telecom company forfeited my prev amount ,the company sales man told me that prv balance will be carry forward with next, which is true?
my e-mail ([protected]@gmail.com)...

Hi,

My Tata Photon Number is [protected] ,Application Form number:MHROM1625990.
I have a standard chartered credit card, and I got news that I can get Tata photon+ in 1499 rupees. So I decided to buy, but I did not find any shop for
that so on 23/07/2010 I gone to the Head Office of Tata indicome near pune court. I don’t know what kind of office was that, so much security, perhaps to
avoid customer(sale/profit)....

I am Extremely displeased with the Customer Service of Tata Photon Plus.

PFB the Connection Details.
Tata Number: [protected]
Account Number:[protected]
Email Address: aanthony.[protected]@gmail.com
Alternate Number: [protected]
Date of activation – 13th July’10

I had taken a Tata Photon Plus connection recently through the Standard Chartered Bank customer special offer. I was...

A/c No.[protected] Tel No. [protected]
RID [protected] 05th July 2010 Gyanender
RID [protected] 22nd July 2010 Gurdeep
RID [protected] 23rd July 2010 Satnam Kaur
Int ID[protected] 26th July 2010 Sarabjeet Kaur 33Min
Int ID[protected] 26th July 2010 Ranjeet 4-5 Min
Int ID[protected] 26th July 2010 Devender, Mahinder, 40 Min
Cut the Call 27th July 2010 Umar Mukhtyar

ITNE...