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[Resolved]  Tata Sky — Showcase movies

Dear sir,
I am a Tata Sky customer and till today i had no complaint about the excellent service of Tata sky
But today my faith in Tata Sky is shaken. My client id is[protected]. I recharged for Rs. 260 today (on 29th June 2008).
I saw on the home page of www.tatasky.com that there is an offer in which i can wath 60 movies worth Rs 4500 free of cost.
FOr that i have to go to My tata sky section and order movie in showcase. I did just that and i was told that Mithya movie (which
i ordered through showcase) will be shown in channel no. 376. SOmetime later i saw that Rs 75 has been deducted for the movie.
I called the custome care executive and told my grievance and requested him to reverse the amount in my account. But i was told that it can not be done because my movie is being shown
in channel no 371. I never saw the movie and was charged Rs 75 for a movie which i never saw on Tata Sky.
Sir, i think i was cleverly caught by the marketing gimmick of the tatasky.
Please do not cheat customer like us. You should give full information about the offers.
There were no terms and conditions attached with the offer.
Please reverse the amount otherwise i have to rethink about again recharging and referring anyone to tatasky.
I may spread bad words abiut the tatasky besides legal action.

Regards.

Ritesh Singh,[protected]
Complaint marked as Resolved Aug 14, 2020
Complaint comments  7 CommentsShareTweet

Comments

i have odered a movie on showcase but it is not coming
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I have four connections from one common junction box with four different Id nos.[protected], [protected], [protected] & [protected]. The problem is very frequently any one of the TV no signal is displayed, Very often I have to complaint, the technician attend it & rectifies & after some days the other TV gives the same problems, my guest complaint, so I have to attend it which is 20km from my resident. kindly find the solution for the same
my rooms are on rental so it is irritating to hear the complaint
i have provided enough information

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