Tata Sky Complaints & Reviews

Hi All,

Refer to the previous mail which was sent to you last year... But there was no reply... Last month I got call from the ICICI Credit card executive on final settlement part... I asked him to come to my location for the discussion... I believe one Mr. Srinivas Reddy Visited, (his mobile no. [protected].)...

We had a face to face discussion with Mr.Srinivas Reddy, as well as telecon conversion...

sir i wanted to complain against the dirty tricks played by tata sky to loot customers. what they have done now is that they have added crucial channels like ESPN, STAR SPORTS AND STAR CRICKET to a new add on pck called "SPORTS PLATINUM" it costs rs. 75 a month .they already have a "SPORTS GOLD" PACK with NEO SPORTS AND NEO CRICKET in it. this pack costs rs.30 a month. total a customer has to pay is RS.105 only for sports...

Hi

I had sent the following letter to the CCOO of Tatasky only, to receive no reply, Wondering what has gone with tataSky.
The letter explains the problem clearly.
[protected][protected][protected][protected][protected]
Hi,

This is in regards with the continuing problem of the channel offerings from TataSky and the rate at which they are offered.br...

We a Mud storm in Delhi on 14th Morning and by the time I came from Office the Satellite TV had given up ...I called there call centre for logding the complaint ...and was assured that action by there engineers will be taken up in 24 hrs and payment for there trip woul have to be made by me ...!!!

One day went by with no calls or intimation from them!!! i gave them call again ...there call centre says it would be sorted out...

I'M A CUSTOMER OF TATASKY FROM NOVEMBER, 2006 MY SUBSCRIBER ID IS:[protected]. BUT FROM LAST 3 DAYS MY TATASKY SET-UP-BOX IS UNABLE TO RECEIVE SIGNAL DUE TO THIS I'M & MY FAMILY ARE WORST SUFFERERS. WHENVER I CALL TO TATASKY CUSTOMER CARE CENTER NOBODY GIVE PICK UP THE PHONE ONLY A VOICE MESSAGE IS PLAYED THAT'S YOUR CALLS IS ON WAIT...SO I TAKE DECISION THAT MY MY TATASKY IS NOT BECOME NORMAL THEN ON TOMORROW I SURRENEDER...

I have installed a tatasky dish tv. My Id No is [protected]. I phoned tatasky to register a complaint ( no 1-[protected]). I was shocked to learn from the person from tata sky that I have a personel dish, whereas, I live in a society where there is a common tata dish and my cable is connected to the common dish.
I would therefore request that the individual dish be installed immediately....

Dear Mam/Sir,

I all ready purchsed your Tata Sky setbox for my house (Dt -29/04/08).But still i waiting for connection but nobody will not come.Totally I am fed off your service (life Zinga Dala ).

Pls send some body for connecting that instrument in my res.pls note below address:- Rajesh Kumar.
C/0:-Karan Singh
Vi/Po:-Jaunti.
New Delhi -1100081
Mob:-[protected].
Mob:-[protected].br...

09 April 2008
Time : 12:30

To TATA SKY,

I received ICICI bank advertisement at home on offering of TATA SKY product. Based on the advertisement I initiated my query and request to TATA SKY help line at Pune. 1st time on 1st April 2008, I talk to Mr. Ajay for Hardware (my Order number is 1-[protected]). He told that maximum delivery time is 3 days, but he will see if it can be delivered in 2 days; mean...

Sub ID - [protected]
Purchase Tata Sky from Online Help line on 29.03.2008 (ID - 1-[protected]) Online subscription amt is RS 2199/-As promised by the TATASKY executive the Hardware would be delievred with in three working days afetr repeated follow up (ID 1-[protected] and 1-[protected]) the hard ware was received on 11.04.2008.
The cover indiactes the free voucher of 1000/- inside but actually they were worth of Rs 700/- only....

I have tata sky dish, digicomp, settop box. it was purchased in january 2008. the offer from company was, six month free telecast direct to home. but within four months, in april 2008 dish stopped receiving signals. Why? the engineer came from company, simpaly said due to monkey jumped on dish, stopped receiving signals. (there is no visible marks of monkey jump on dish). second thing after tries of 4 to 5 hours to check it, he said new dish...

I have purchaged Tata Sky connection on 22nd DEC 2007 and got 6 months free subscription with it. Now in 3 months my connection is cut and it is displaying message that it is black listed. I have called to customer care also and they told that I tryed to take multiple connection with single set top box, but I dont know how it is possible we have only one TV in out home and also agent with whome I have purchsed the connection said that you...

Sir,
We joined Tata Sky with high hopes but it is really sad and surprising that we are not shown some of the free channnels like "Peace TV" and "QTV". Inspite of requests we are deprived to see these channels as all the other free channels like "Sadhna", "Sanskar" are all shown from the very beginning.IF such disparity is shown unintentionally even then people will be bound to think of seome...

TATA Sky DOES have VERY lousy customer care. i JUST don't understand how they recruit personel who do not understand english. I got a time-slot for getting an installation done for 10:30. When i called at 11:30 and spoke to one Jitesh Kulkarni, who spoke very slowly, and ended it by cliaming that the security guards had prevented the installation chaps from entering. I went down, and asked the security people, and they denied anyone...

My ID No is [protected]. I purchased from Navi Mumbai, vashi. I am staying at Nerul- navi mumbai. I requires the availability -shopes where I can get the vouchers. The shop name Address and phone no may pl be mailed.
It is required for Nerul , near by And also in CBD belapur area.
Joshi D D...

Dear Sirs,
I have installed Tata Sky in the last week of October 2006' and there was some problem in September 2007' when their engineer came and there was some direction problem with the dish which was rectified by them and i was being told that you will not be charged since you are covered under warranty.
But when i received their December 2007' statement i was surprised to see that they have charges Rs.300/...

Note: forwarded message attached.



My Tata Sky Customer ID is :-[protected]

Dear Sir/Madam,



This is Regarding the bad service made by TataSky Television channel network. I bought the TataSky satelite system on the first week of March, at that time their Customer Service Representatives assured that the channel cost will not be increased and it will remain same for...

Felt Ceated.


I do not know how Tata Sky is with it’s service at other locations, however at my end, there’s one strange problem that’s hit me and the uneducated Tata Sky personnel is doing little do help it.

My subscriber ID: [protected].

And to think of it, I buy a big pack, and then I get service less than 30% of what I spend for.

It’s been more than...

I have subscribed for TATASKY last week and paid the money through credit card. they said it will be delivered within 4 days. but i have not received it even on sixth day. when i called the customer care they said its been delivered.

i was shocked and shouted at them. then i threatend them i will go to consumer forum, even then they wer not able to give me proper answer and they are not able to find out wat is the mistake....

sud ID:-[protected]
i am totally not satisfied the type of serrvices while recharging the validity of the channels i have already paid (recharged scratch card )of 500 Rs and have not got the amount credited in my balence from

last one week i am suffring terribly as i am geeting warnings that my channels will be terminated this is not called CUSTOMER CARE nor any sort of attention

towords the duty....if...

Please find below the letter written by me to Tata Sky Customer Care.

Hi TataSky,

Let first let me share with you some hard facts.

DishTV subscriber base is 2.1 million versus Tata Sky subscriber base of 0.7 million. DishTV offers 170 channels (and increasing) versus Tata Sky 100 channels (and decreasing). Both charge same price Rs. 300.

I am subscriber of Tata Sky for over 5 months....