Tata Sky Complaints & Reviews

Sir,

The Active Darshan (Shirdi Darshan) is rigid and long view and is not clear to visible. While in Add in website and help channel very clear and close zoom. In dussehra and diwali time, some better than now. That time, viewing with moving camera, but now is rigid position and very long. This is more inconvience to all devotees. Not only this Shirdi Darshan, other Darshans are not that much clear, if compare with add in...

Misguide by Dealer's representative and sold 4 digiboxes in my name and take payment on 08.11.2008. Next day Tatasky installation team refuse to install digiboxes due to 1 ID x 4 connections in four flats in another names. As per telephonic talk had with Mr Sanjay Jain of Tatasky (09.11.2008), This is not a Tatasky policy.
After approach Mr Biwajit contact No. [protected] dealers representaive, he assure your digiboxes will be...

Hi,
i m a new user of tatasky dht services for last 1 month, but till i don't know which date i have to recharge and i m already consult with my dealer they told to me you have much balance not to worry. we conect you soon. so pls help me to know which date i have to recharge, kindlly keep me inform in my mail. ([protected]@rediffmail.com) or on my mob. [protected] (which is already regd. no)

thanks,
padmalochan...

service engineer does not come despite sms by tatasky that he will reach at 1000 hrs when i called up service engineer he refuses to listen and hangs up...

Dear sir,
My TataSky ID NO.[protected] is not working from last three days due to no signal recieve & your helpline no.not working .TataSkay Engineer is not listening to our problam after contecting him....

I have booked the Tata Sky DTH Connection on 2nd Nov 2008, by making payment thru Credit card (thru their line[protected].

While booking I was confirmed that within 3 days the order will be executed. On 4th Nov 2008 I was delivered the Set top box by courier. When I called the help line for installation of the same (on same no. where I have booked the order) they informed me that the installation dept. is different and...

Sir, Tata Sky has recently launched telecasting Sri Venkateswara Bhakti Channel. Unfortunately it is given as a part of Active Darshan for a price of Rs.45/- per month. As a result it is coming in a shrinked format (not full screen is possible), and it is a sing to watch the Lord in a shrinked screen. Sri Venkateswara Bhakti Channel is not a mere "Darshan Channel". It is a total religious and cultural channel with wide range of...

I am a tata sky user since August 2008.

This is the first time that I have faced an issue with them. There is no person to anwser to your call. It just goes to a recorded message and continues to play the same. I have been trying their helpline for over 2 hours.

I tried all the different helpline numbers but to no avail. Also their website is useless. It does not give any contact details of anyone senior who...

Tata Sky really sucks, they dont have local customer service numbers, if I dial the std call they make me wait for 10 mins after which I give up due the std charges.
They have been overcharging me for 2 months now.. and everytime I log a customer request you keep closign them without addressing my concerns.
Its a totally unprofessional company. They have ability to add packages thru their website but nothing to remove the pacakages...

I am staying in Bangalore and I have made the purchase of set top box over phone from a TataSky executive. At that time they had informed me that the box will be delivered in 3 working days - Since I bought it on Saturday (26 Jul 08), I had waited till Thursday morning before contacting them. I was in for a surprise, the reference number they gave me for the purchase does not exist in the system. Then they searched using my phone number and...

I have given request for relocation of existing connection on 22/9/2008. I had requested my installation to be done on 1st oct 2008. I had called customer care officer for more than 20 times, each call lasted for about 15 minutes average. Till date i.e. 14/10/2008, this issue is not resolved. I request you guide me the methodology to sue Tatasky in consumer forum....

I am tata Sky user my Cust ID is [protected], my experience is as under
- It have good quality.
- My first bill with delivery was for amount lessthan paid by me, i have made complaint but not got response.
- Website never opens or take to longtime.
- Login page is not working.
- I have taken Jumbo pack with one time yearly payment, thereafter charges of Digicomp & subs reduced substianially but i have...

ello sir/madam,

i am a tata sky dealer in chandigarh. i am facing some problem from our distributor . he forcing me to purchase atleast 5 pieces of digicom every month and he said me that if you will not purchase 5 piece of digicom of tata sky then your demo will be disconnected . we already have 5 piece in stock now so how could i purchase more piece. in every month i sold around rs.45000 to 50000 recharge voucher of tata...

i have purchase a tata sky connection on 13 oct, but till today 17 oct they have not install disk . I even call customer care so many times. Meanwhile my account activated and money is started deducted from my account, i got one sms recharge your account, so i recharge my account, even now installation is not happen, i am waiting for it.. They all are cheaters, poor customer care. Really my life is Jinghalala ......

Board of Directors

Re : On line Booking, cancellation and refund of Tata sky digicomp


I am writing this mail out of frustration having suffered agony of placing an order to purchase a Tatasky Digital TV connection on line.
It was on September 11, 2008, I ordered for a DTH TV connection online and paid a sum of Rs.3999/- through my credit card. There was no indication that such connection will...

Dear sir/Madam

I did recharge of Tata sky amounting Rs 300 on[protected] at 7.30 pm. Dealer told me that it will start in half an hour.
now its going to be 22 hours and it is still not working. I have visited two times to that deales and his response is we have done recharge now we can not do any thing.
what should i do now. dealer has given me Sr no TE[protected]
My sub id is [protected] name of Mr....

I had booked for TATA SKY service on 4th Oct 2008 and paid Rs. 3999/- for full one year subscription, at time of booking i was told that your hardware(Set-top Box) will be delivered with 72 workings hrs. On Monday i.e. 6th Oct 2008 when spoke to call centre executive, they informed me that since we take 72 WORKING hrs; hence it will be delivered by wednesday, but we can send you today itself, but unfortunately it was delivered on Monday and...

I want to know that why Tata Sky is charging so much for so many channels in the name of so called packages when we are paying rs. 260 pm as subscription charges. Every now and then they are including some or the other channel in a so called package (recent eg. ESPN STAR SPORTS) Sports Platinum package. Charging Rs. 40 pm for 3 channels whereas they already made NEO SPORTS package and TEN SPORTS channel package few months back (charges being...

Hi All,

We have sent many requests to tatasky customer care to telecast DD-Sapthagiri Channel, they tell us that they cannot give that channel.

DD is a free channel, Why cant they give. Tatasky or whoever it is they should telecast all DD channels.

Pls look into this asap

Thanks in advance....

Hello,

I had purchased the Rs. 1499/- (free installation under Festive offer) scheme of Tata Sky on 1st Oct, 08 through online purchase using credit card. I was told by their executive Shailesh that the setup box will be delivered within 3 working days from then. The 3rd working day fell on 6th Oct. But it was not delivered. I didn't receive any call / email either on the update on delay. I called up their helpdesk. The...