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Tata Sky Complaints & Reviews

www.tatasky.com
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Updated: Sep 30, 2024
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Good! Tata Sky values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Tata Sky step up their efforts to fully resolve all complaints 👍
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S
sunil c
from Bengaluru, Karnataka
Dec 8, 2008
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not receiving the signal to mine set top box

i am customer of tata sky dish and my id is [protected] i am not receiving the signal from past 2days i called to the customer care they instructed some method i followed that untill now set top box is unable to receive the signal so pls check it...
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Chetan Sethi
from New Delhi, Delhi
Dec 4, 2008
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Free to Air Channels

Tata sky is not showing all the free to air channels esp. a lot of music channels. At the same time they have no set date on when they would add these channels. I have raised this complaint a number of times with Tata Sky, but they are not ready to give anything in writing. All they do is call me and tell me that they are working on it and the channels would be added soon, but they are not ready to put this in writing....
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Kousik Roy
from Mumbai, Maharashtra
Dec 3, 2008
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Unjustified charges

My Subcriber id is [protected]. On 21st Nov'08 my digicard balance reached zero (0) and i was out of station from 22nd Nov to 1st Dec therefore i have not recharged my account. On 2nd Dec' 08 i have recraged my account with Rs. 200 & found that my account balance is Rs.176.62. From customer care i came to know that i have been provided with a three (3) days grace period after my balanvce become 0 & that has been charged now....
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mahesh desai
from Mumbai, Maharashtra
Nov 29, 2008
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how to find out subscriber id number?

we are late for recharge and hence we are not able to find the subsriber ID number.
help us to find out subsriber id number, so that we can recharge our tatasky....
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R
Rajneesh Madhok
from Pune, Maharashtra
Nov 28, 2008
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AGGRAVATE TENSIONS PURCHASE TATA SKY

----- Original Message -----
From: rajneesh madhok
To: [protected]@tatasky.com ; [protected]@tatasky.com
Sent: Saturday, November 22, 2008 10:28 PM
Subject: AGGRAVATE TENSIONS, PURCHASE TATA SKY AFTER PAYING RS. 3800/-


From: RAJNEESH MADHOK, Nov 22, 2008
(Registered Member CORE- Consumer Online Resource & Empowerment Centre & Anti- Corruption Bureau)
B-XXX/63, NEHRU...
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A
Amol
from Mumbai, Maharashtra
Nov 24, 2008
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Third Grade Service

I had purchased TATA sky service on 16th Nov 2008, I had availed the service of Friend referral coupon in which i and my friend (both) were supposed to get one month of extra recharge value, and the Coupon no i received from my friend was WB09940E450. When I booked the service at that time Madam told me that the coupon number will be required at the time of installation when the Engineer will enter the same number in the unit. But when the...
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G
ganesh
from Bhopal, Madhya Pradesh
Nov 24, 2008
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Active Darshan

Sir,

The Active Darshan (Shirdi Darshan) is rigid and long view and is not clear to visible. While in Add in website and help channel very clear and close zoom. In dussehra and diwali time, some better than now. That time, viewing with moving camera, but now is rigid position and very long. This is more inconvience to all devotees. Not only this Shirdi Darshan, other Darshans are not that much clear, if compare with add in...
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deendayal kothari
from Bengaluru, Karnataka
Nov 20, 2008
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No action on Dealer after several requests.

Misguide by Dealer's representative and sold 4 digiboxes in my name and take payment on 08.11.2008. Next day Tatasky installation team refuse to install digiboxes due to 1 ID x 4 connections in four flats in another names. As per telephonic talk had with Mr Sanjay Jain of Tatasky (09.11.2008), This is not a Tatasky policy.
After approach Mr Biwajit contact No. [protected] dealers representaive, he assure your digiboxes will be...
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padmalochan pradhan
from Bhubaneshwar, Odisha
Nov 18, 2008
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i want to know about my account details.

Hi,
i m a new user of tatasky dht services for last 1 month, but till i don't know which date i have to recharge and i m already consult with my dealer they told to me you have much balance not to worry. we conect you soon. so pls help me to know which date i have to recharge, kindlly keep me inform in my mail. ([protected]@rediffmail.com) or on my mob. [protected] (which is already regd. no)

thanks,
padmalochan...
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A
ateesh singh
from Delhi, Delhi
Nov 16, 2008
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installation

service engineer does not come despite sms by tatasky that he will reach at 1000 hrs when i called up service engineer he refuses to listen and hangs up...
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V
Vinod kumar dehariya
from Bengaluru, Karnataka
Nov 13, 2008
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TataSky ID.NO. 1000973907 is not receiving signal

Dear sir,
My TataSky ID NO.[protected] is not working from last three days due to no signal recieve & your helpline no.not working .TataSkay Engineer is not listening to our problam after contecting him....
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A
Ashish Dubey
from Mumbai, Maharashtra
Nov 7, 2008
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Delay in providing services

I have booked the Tata Sky DTH Connection on 2nd Nov 2008, by making payment thru Credit card (thru their line[protected].

While booking I was confirmed that within 3 days the order will be executed. On 4th Nov 2008 I was delivered the Set top box by courier. When I called the help line for installation of the same (on same no. where I have booked the order) they informed me that the installation dept. is different and...
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P UMA MAHESWARA RAO
from Bhubaneshwar, Odisha
Oct 31, 2008
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REMOVAL OF CHANNELS

Sir, Tata Sky has recently launched telecasting Sri Venkateswara Bhakti Channel. Unfortunately it is given as a part of Active Darshan for a price of Rs.45/- per month. As a result it is coming in a shrinked format (not full screen is possible), and it is a sing to watch the Lord in a shrinked screen. Sri Venkateswara Bhakti Channel is not a mere "Darshan Channel". It is a total religious and cultural channel with wide range of...
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V
Vivin Kuriakose
from Delhi, Delhi
Oct 30, 2008
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Useless helpline numbers

I am a tata sky user since August 2008.

This is the first time that I have faced an issue with them. There is no person to anwser to your call. It just goes to a recorded message and continues to play the same. I have been trying their helpline for over 2 hours.

I tried all the different helpline numbers but to no avail. Also their website is useless. It does not give any contact details of anyone senior who...
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M
mihir
from Bengaluru, Karnataka
Oct 25, 2008
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Poor customer service and overbilling

Tata Sky really sucks, they dont have local customer service numbers, if I dial the std call they make me wait for 10 mins after which I give up due the std charges.
They have been overcharging me for 2 months now.. and everytime I log a customer request you keep closign them without addressing my concerns.
Its a totally unprofessional company. They have ability to add packages thru their website but nothing to remove the pacakages...
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M
Muraleedharan T
from Bengaluru, Karnataka
Oct 25, 2008
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Not received Digicomp 7 days after making the payment in full through credit card

I am staying in Bangalore and I have made the purchase of set top box over phone from a TataSky executive. At that time they had informed me that the box will be delivered in 3 working days - Since I bought it on Saturday (26 Jul 08), I had waited till Thursday morning before contacting them. I was in for a surprise, the reference number they gave me for the purchase does not exist in the system. Then they searched using my phone number and...
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J
J Arvind Kumar
Oct 25, 2008
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Relocation harassment

I have given request for relocation of existing connection on 22/9/2008. I had requested my installation to be done on 1st oct 2008. I had called customer care officer for more than 20 times, each call lasted for about 15 minutes average. Till date i.e. 14/10/2008, this issue is not resolved. I request you guide me the methodology to sue Tatasky in consumer forum....
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S
Shreyans Jain
from Delhi, Delhi
Oct 23, 2008
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Worst Consumer Polocies

I am tata Sky user my Cust ID is [protected], my experience is as under
- It have good quality.
- My first bill with delivery was for amount lessthan paid by me, i have made complaint but not got response.
- Website never opens or take to longtime.
- Login page is not working.
- I have taken Jumbo pack with one time yearly payment, thereafter charges of Digicomp & subs reduced substianially but i have...
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A
avtar singh
from Mohali, Punjab
Oct 21, 2008
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problem with distributor

ello sir/madam,

i am a tata sky dealer in chandigarh. i am facing some problem from our distributor . he forcing me to purchase atleast 5 pieces of digicom every month and he said me that if you will not purchase 5 piece of digicom of tata sky then your demo will be disconnected . we already have 5 piece in stock now so how could i purchase more piece. in every month i sold around rs.45000 to 50000 recharge voucher of tata...
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Omprakash
from Mumbai, Maharashtra
Oct 17, 2008
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ACCOUNT ACTIVATE BUT DISK IS NOT INSTALLED

i have purchase a tata sky connection on 13 oct, but till today 17 oct they have not install disk . I even call customer care so many times. Meanwhile my account activated and money is started deducted from my account, i got one sms recharge your account, so i recharge my account, even now installation is not happen, i am waiting for it.. They all are cheaters, poor customer care. Really my life is Jinghalala ......
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