[Resolved] Tata Sky — Unable to deliver Setup box | |
Hello All, I have ordered Tata sky DTH on 07/10 through their helpline[protected] and it was informed to me that the product will be delievered in 3 working days.I waited till 07/16 but I didnt got any call from their excutives.I called them only to find that it will be delivered in next 24 hours.But to my nightmare those 24 hours never came.I used to call their helpline daily to find the status.They never followed on my request.It was an horrific experience.I would have been lucky have I not ordered this Tatasky DTH.I could have got the connection from local cable wala atleast their service is not this much bad.I will never recommend this Tatasky to any of the person in the world.I was so proud of TATA brand name but it spoilt its image... Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
24 Comments | |
Comments
believing tata brand name is the genetic fault among indians, like me. I ordered on 23/08, paid thorugh card on phone, they told it will be on or before 26/08. Sice yesterday have been making repeated calls to 66011122, [protected], response from janardhan, jitin, mohan, rajani & more was: we can not guarantee for delivery of hardware frm b'bay & not concerned with it; after delivery you have contact us for installation. Sine yesterday have been tellling them to cancell it, if they cannot finish the job bu 5pm on 30/08. But they are kept on telling the above reply. In the net could not find tatagroups phone no. for complaint, as tatasky is maligning the name of the century old tata's name.
believing tata brand name is the genetic fault among indians, like me. I ordered on 23/08, paid thorugh card on phone, they told it will be on or before 26/08. Sice yesterday have been making repeated calls to 66011122, [protected], response from janardhan, jitin, mohan, rajani & more was: we can not guarantee for delivery of hardware frm b'bay & not concerned with it; after delivery you have contact us for installation. Sine yesterday have been tellling them to cancell it, if they cannot finish the job bu 5pm on 30/08. But they are kept on telling the above reply. In the net could not find tatagroups phone no. for complaint, as tatasky is maligning the name of the century old tata's name. Hyderabad: [protected]
tata+sky tata for service is false statement made by the company i ordered a tata sky on 02/10/08 through credit card online. i was promised that i will recive my digicomp in 5 to 7 days. so after the promise date i am giving regular calls to them . they have only one answer that tommorow you will recieve, they dont have the courier air way number. i think they have recieved the order so now they will develop the technolgy and manufacture one box then they will give me. very silly from the big company like them. i want this complaint to be seen by sky people so they can necessary action against the name tata . i aam feeling like that i am fool that i have purchased online . icould haven taken from the local dealer . please freinds dont purchase online or you will suffer like me and increase your phone bills.
ratan poddar
[protected]
ratan poddar
[protected]
TataSky/DTH — pathetic service provided by help desk
I have booked tatasky dth hardware online through tatasky portal using debit card on 28th Oct 2010.Till today i have not got hardware as well as any call for them regarding the delay to provide the same.
inspite of following with the customer care for 4 alternate days, every times the customer care guys provides with the different deadline and informs that you will recive call on or before the deadline, but non of those bother to call or inform regarding the status. I'm totally upset with the service which i ' receiving from those tatasky at the initiate stage, i wonder wht kind of service will be provide after. So i urge people to dont go for tata sky DTH as there service is pathetic, it has only name nothing else. Im sorry to say that cause i'm too working for tata group.
TATA SKY DTH — Purchase online through credit card
I ordered one set top box from tata sky 8 days back with ID no: [protected] but still not recived any calls or DTH box at my address. I tried calling their customer care a lot of time. After arround 10-15 calls , they respnded back and registered my complaints assuring that you will get within 24hours but still there is no response. The two complaint id below 1-[protected]1-[protected]
i need a solution on ASAP basis, Whome do i contact or esclate this issue.
Sandeep Yadav
I had the same issue and had to follow up with individual people to get my connection. I have also purchased online and took me about 10 to 15 days. But the only good thing he got my connection activated immediately without any delay. That was good service from them and have no issues.
TATA SKY itself recommends not to buy set top box online and recommend to reach out your nearest dealer for better service.
TATA SKY itself recommends not to buy set top box online and recommend to reach out your nearest dealer for better service.
DTH-Tata Sky — Setup box not provided after payment
I have paid Rs 3999 on 18th April 2011 for buying HD Plus setup box, my request numberwas : 1-[protected],after that 12 days gone but I am still waiting for my HD Plus Setup Box. I even requested you to provide me HD Box instead of HD Plus box if you are unable to provide HD Plus box but no solution till date. I request you to call me on [protected],[protected],[protected] immeditely and let me know the reason for delay. In case you are not able to provide any box refund me Rs 3999 paid.
My Subscriber ID [protected]
channels no.- 130, 131, 134, 137, 140, 150, 151, 152, is stop
Tata Sky — Channel stop
Channel no.- 130, 131, 134, 137, 140, 150, 151, 152, is stopTata Sky — Bullshit Service from tatasky
..!!!I have complaint for so many times..they only says tomorrow our technician will visit you..this happens for 3 times..bad service...lot of frustration when this issue will resolve??regarding ssignal
me dr.sushant having tat sky id [protected] receiving no any signal since last 1 week. i called may times .nd submit my complaints many times. but not got any response.plz take further necessary action as soon as possibleadd the channel in aradhana christian channel req
Dear sir, this is to inform to that c. ramalakshmi ID NO: [protected] please add the channal in aradhana thanks Ramalakshmi [protected]No Signal issue, Not resolved
I am facing issue with no signal issue from past 20 days now and even booked a complaint for No Service Id number NS[protected] no action taken. Very Poor Service...42%
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Initially they have made false commitment regarding schemes which I have mailed on helpdesk but till date after writing 6 mails I have not received even a courtesy call from the group. It is really very shameful for such reputed group to provide such pathetic response. Am was searching to complaint at TRAI/Senior TATA Group authority but fail to get. IF anyone has please let me know.