[Resolved] Tata Sky — DD Malayalam & Amrita TV removed from Tata Sky | |||
I have a Tata SKY DTH connection at home. I am a keralite and prefer to watch malayalam regional channels more, best way to keep connect with home land. However recently Tata SKY has remove 2 of the most viewed malayalam channels with no intimations to the customers. On calling up to the customer care, I got a lethargic reply that due to less viewer ship the channels have been removed. There will be no new channels addition and the cost (which was already deducted from account for 6 months) would remain the same. Its really painful and feel cheated after this incident. Now its up to the DTH companies to decide on which all channels the customers should view and how to maximize companies profit. To all DTH users who are planning to buy tata sky, my sincere advice from my experience is "Never Buy Tata SKY DTH connection". Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 9 Comments | |||
Comments
Tata Sky — REMOVAL OF AMRITA & DD(MAL)
I have been availing Grand sports pack with Tamil and Malayalam optional packs. The optional pack I I had opted contained ,int er -alia,both Amrita& and DD Malayalam channels.Since 20/09/2011 these 2 channels have been removed from the content in aunilateral way.Among the different DTH operators ,it seems, TATASKY is offering minimum no. of channels at higher cost. Beware the even the existing channels can be taken out with out any consumer consent any day.And for the service not recived you havlsoe a to pay for.Prospective customers, BEWARE. I totally agree with this complaint. I had bought tata sky so that I could get all the bouqet of channels of Malayalam which the cable TV people were not showing. Now I am left with what the cable guys used to provide...so whats the use of migrating to DTH? I should have been contend with what the cable guy was providing for cheaper rent.
I FEEL VERY MUCH CHEATED AT THE HANDS OF TATA SKY.
I FEEL VERY MUCH CHEATED AT THE HANDS OF TATA SKY.
I agree..This is ridiculous..Now they have removed kairali as well..I am looking for a forum where complaint can be lodged.
Hi All,
This is the reply I received from TATA SKY on October 8 to my complaint about dropping of channels!
Dear AJESH RAMAKRISHNAN,
We would like to inform you that with effect from Wednesday 21 Sep, 2011, we are not airing Amrita and DD Malayalam.
Thank you for your patronage. Your feedback is very valuable & this letter addresses the point you have raised.
Our large national audience is bound to have diverse viewing patterns because it is 5 million strong, you can imagine that tastes and preferences differ across the country! And our endeavor is to satisfy people in every part of India.
At launch, Tata Sky offered just 60 channels, but in the last 3 years, that count has gone up to thrice as much. Today, Tata Sky offers 191 channels & services - each one of these channels has been picked based on its viewership & popularity. Unique interactive services have been specially designed for your whole family.
High Definition (HD) TV is the current technology wave in the TV industry today. This digital broadcasting system with higher resolution and enhanced picture and sound quality in comparison to a regular television service also consumes more bandwidth. Tata Sky has over the period of a year launched 7 asli HD (shot and broadcast in HD) channels, in keeping with today s viewing patterns.
We have tried to ensure that we have an offering for every region & every language but we also are limited by bandwidth availability. Over time, our endeavor will be to try & reintroduce all the channels that you would like to watch.
Our sincere apologies for any inconvenience we may have caused you.
Thank you once again for your feedback and we look forward to your continued patronage.
Yours sincerely,
Anuradha
This is the reply I received from TATA SKY on October 8 to my complaint about dropping of channels!
Dear AJESH RAMAKRISHNAN,
We would like to inform you that with effect from Wednesday 21 Sep, 2011, we are not airing Amrita and DD Malayalam.
Thank you for your patronage. Your feedback is very valuable & this letter addresses the point you have raised.
Our large national audience is bound to have diverse viewing patterns because it is 5 million strong, you can imagine that tastes and preferences differ across the country! And our endeavor is to satisfy people in every part of India.
At launch, Tata Sky offered just 60 channels, but in the last 3 years, that count has gone up to thrice as much. Today, Tata Sky offers 191 channels & services - each one of these channels has been picked based on its viewership & popularity. Unique interactive services have been specially designed for your whole family.
High Definition (HD) TV is the current technology wave in the TV industry today. This digital broadcasting system with higher resolution and enhanced picture and sound quality in comparison to a regular television service also consumes more bandwidth. Tata Sky has over the period of a year launched 7 asli HD (shot and broadcast in HD) channels, in keeping with today s viewing patterns.
We have tried to ensure that we have an offering for every region & every language but we also are limited by bandwidth availability. Over time, our endeavor will be to try & reintroduce all the channels that you would like to watch.
Our sincere apologies for any inconvenience we may have caused you.
Thank you once again for your feedback and we look forward to your continued patronage.
Yours sincerely,
Anuradha
Hi Ajesh
Thanks for you posting regarding TATA SKY, I am also from Kerala, I was about to buy TATA SKY for my new flat. I just searched in the net for the feed back regarding TATA SKY, and I got you posting. So I am lucky not to buy Tata Sky. I can save my money, Currently I have Reliance Big TV connection, I planned to swith over to TATA SKY because intruption in service at rain. Apart from that they are excellent, they will provide 7 Malayalam channels including Amritha and Dooradharshan. So now I changed my mind set continue with Reliance
At the mean time you can approach concerned authority for getting compensation from TATA SKY for not providing service and dis continuation of the service with out informing the customers
Any way thanks for ur update and my request TO OTHERS PLEASE DON'T BUY TATA SKY
Thanks for you posting regarding TATA SKY, I am also from Kerala, I was about to buy TATA SKY for my new flat. I just searched in the net for the feed back regarding TATA SKY, and I got you posting. So I am lucky not to buy Tata Sky. I can save my money, Currently I have Reliance Big TV connection, I planned to swith over to TATA SKY because intruption in service at rain. Apart from that they are excellent, they will provide 7 Malayalam channels including Amritha and Dooradharshan. So now I changed my mind set continue with Reliance
At the mean time you can approach concerned authority for getting compensation from TATA SKY for not providing service and dis continuation of the service with out informing the customers
Any way thanks for ur update and my request TO OTHERS PLEASE DON'T BUY TATA SKY
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I dint went thru any survey to get off Amrita channel which is one of the best of the Malayalam Channels