[Resolved]  Toyota — Toyota (Innova van) Complaints - Deadly impact - Toyota Innova airbags still not deployed. WHY?

Toyota (Innova van) — Deadly impact - Toyota Innova airbags still not deployed. WHY?

I just wanted to complain about my airbags in my Toyota Innova not deploying when my husband and I along with our 2 daughters and my mother got into an accident on December 30th 2008. What had happened was that my husband was on the driver seat and the Innova banged into a stationary truck from behind. To my very big surprise, the airbags did not deploy nor did the seatbelt locked. I dont know what action I can take but I am very concerned about this and anyone else who may own one.

The front and passenger side of the van was totaled and we were going at speeds of 70-75 KPH. We have lost the van and now left with suffering head, neck, and severe back pains. We are still waiting for the insurance company/car body shop to review the damages and make their decision and while they are investigating, I am going to have them check the airbag sensors in the front of the van. At the end of almost a month, my husband and I are still going in and out of hospitals due to the mentioned injuries and the trauma. We were shocked and appalled that these airbags did not deploy at this very severe impact. CAR IS TOTAL LOSS. The engine is smashed in, no air bag deployment. Emotional and physical trauma. I thank God but Toyota failed me...If someone can contact me regarding my options here that would be most appreciated.

Below are my contact details
eMail - [protected]@hotmail.com
Tel[protected]Home),[protected]Cell)

Thanks!!

WE HAVE BOOK TOYATA INNOVA GX-8 SEATER THROUGH INFINIUM TOYATA, INFINIUM MOTOR PVT. LTD. AHMEDABAD.

WE PAID FULL AMOUNT TO DEALER ON[protected] TO[protected] AT THAT TIME MR. VISHAL KOTHARI PROMISE US TO DELIVERE THE CAR ON[protected]. AS ON 7TH APRIL MR. VISHAL TOLD US THAT I LEFT THE COMPANY. AGAIN WE PERSONAL VISIT TO DEALER MEET WITH MR. JAYESH PATEL, AFTER LONG DISCUSSION HE PROMISE US TO DELIVER ON 27TH APRIL. NOW TODAY MR. JAYESH PATEL TELLING US THAT YOU WE TALK WITH RAJKOT DEALER. WE CONTACT RAKOT DEALER MS. JALPA FOR OUR BOOKING SHE TOLD I DOSEN'T KNOW ANY THING.

AT THE TIME OF PERSONAL MEETING AT AHMEDABAD WE WANT TO MEET MR. JIGNESH BAROT, SALES OFFICER, BUT HE HAS NO TIME TO MEET US AND ON TELEPHONE HE TOLD US THAY WHY YOU PAID FULL AMOUNT ON PROMISE OF MR. VISHAL. AND YOU TAKE YOUR MONEY BACK. THIS IS THE STRANGE REPLY BY A RESPONSIBLE PERSON ON BEHALF OF SUCH A BIG COMPANY TOYOTA.

AFTER PAID FULL PAYMENT WE ARE THROWING HERE AND THERE. IS IT POLICY OF YOUR COMPANY?

WE HAVE BOOK TOYATA INNOVA GX-8 SEATER THROUGH INFINIUM TOYATA, INFINIUM MOTOR PVT. LTD. AHMEDABAD.

WE PAID FULL AMOUNT TO DEALER ON[protected] TO[protected] AT THAT TIME MR. VISHAL KOTHARI PROMISE US TO DELIVERE THE CAR ON[protected]. AS ON 7TH APRIL MR. VISHAL TOLD US THAT I LEFT THE COMPANY. AGAIN WE PERSONAL VISIT TO DEALER MEET WITH MR. JAYESH PATEL, AFTER LONG DISCUSSION HE PROMISE US TO DELIVER ON 27TH APRIL. NOW TODAY MR. JAYESH PATEL TELLING US THAT YOU WE TALK WITH RAJKOT DEALER. WE CONTACT RAKOT DEALER MS. JALPA FOR OUR BOOKING SHE TOLD I DOSEN'T KNOW ANY THING.

AT THE TIME OF PERSONAL MEETING AT AHMEDABAD WE WANT TO MEET MR. JIGNESH BAROT, SALES OFFICER, BUT HE HAS NO TIME TO MEET US AND ON TELEPHONE HE TOLD US THAY WHY YOU PAID FULL AMOUNT ON PROMISE OF MR. VISHAL. AND YOU TAKE YOUR MONEY BACK. THIS IS THE STRANGE REPLY BY A RESPONSIBLE PERSON ON BEHALF OF SUCH A BIG COMPANY TOYOTA.

AFTER PAID FULL PAYMENT WE ARE THROWING HERE AND THERE. IS IT POLICY OF YOUR COMPANY?

The airbag will not come out unless and until the seat belt locked

i jst want to know bout tat because i am planning to buy wit air bag