Toyota Complaints & Reviews

i have purchse toyota fortuner from radiant toyota ludhiana on 10th march2010.i gone for test drive on 6th march demo veichles breaks is so good because its breaking kit rooters and disc pad and assembly has been changed. but they deliver me old break car.they have cheet me and now nobody is not listening to me.please help me now what i can do

I have received an email as follows
Please gujide me proper solution
CITI BANK PLC
Citi National House,
2 Triton Square, Regent's Place,
Surrey, KT138UA, United Kingdom.
Tel: +[protected]
Fax: +44 [protected]

Dear Customer,

ACKNOWLEDGMENT INFORMATION REQUIRED

You are welcome to Citi Bank Plc. The payment Bank for British Toyota Company. We are pleased to be at your service. We are Regulated and Stipulated by the Financial Service Authority (FSA), the financial institutions that govern all financial activities in the United Kingdom.

After receiving confirmation from the British Toyota Company that you are one of the PROMO WINNERS, we are presenting you with the following options with which you would prefare to receive your winning funds of £750,000.00 (Seven Hundred And Fifty Thousand Pounds Sterling Only) in our possession. You are to make your preferred and affordable choice from the options listed below for us to remit your funds to you in your country.


Citi Bank Plc Options


FIRST OPTION

NEW ACCOUNT SETUP: You will have to open a new Bank account with this bank (CitiBank Plc) and it will be registered for International Transfer and note that you can make transfer online which will take 24hours to get the local account in your country. After the Opening of an account, an account will be activated and the logins forwarded to you which enables you login and have access into your account online via our website and you can carry on with the transfer of your funds to any designated account number you deem fit.

Note that Your account opening fee will be added to your account balance.

Account Opening Fee:..................£25
V.A.T:......................................£50
Bank commission:........................£40
Insurance:..................................£50

Total:....................................... £165 (One hundred And Sixty Five Pounds Only).

SECOND OPTION

Dispatch Of An ATM CARD: You shall receive an ATM CARD which your winning prize has already been credited into. Once this Card is given to you, the funds can then be withdrawn in any bank in your country. However a courier company which is also an affiliate to the British Toyota Company, will deliver the ATM CARD TO YOU AT YOUR DOOR STEP.

Max Delivery Duration.....................................24Hrs
Mailing/freight cost ........................................£30
Handling Fee...................................................£40
Insurance.......................................................£50
Vat.................................................................£40

Total:....................................... £160 (One hundred And Sixty Pounds Only).

THIRD OPTION

BANK TO BANK TRANSFER: This is the Direct Bank Transfer that will enable you receive your money in any account that you will provide for this Bank to effect the transfer of your winning funds as it is always done electronically and it will take 3 WORKING DAYS to reflect in the account that you shall provide.

Bank Commission:...........£20 Pounds Sterling
V.A.T:.............................£75 Pounds Sterling
Insurance:......................£100 Pounds Sterling

Total:....................................... £195 (One hundred And Ninty Five Pounds Only).

Please respond to this email by making a selection from the options above. Citi Bank London, is committed to rendering qualitative services to you, Also you are advice to send us a scanned copy of your driver's license or your international passport for proof of identity.

So if you are ready to make the payment for any of the OPTIONS above, you are expected to notify this office with the specific option so that we can provide you with the payment details.

Your urgent reply will be most welcome.

We look forward to serving you better

Best Regards,

Mr. Mathew Jones
Managing Director/Chief Accountant
For: Citi Bank
Copyright © 2010. All rights reserved.

Thanks For Contacting CitiBank Plc


Please give me right advice

Thanks

Kamal Kumra

Dear Sir's

I am proud owner of Toyota cars from past few years and i do own quite a good number of cars form Toyota itself like 3 Innova and 1 corolla. Recently one of my Innova which is of 2005 full option i felt the inerior roof was little bit dirty and felt like replacing the same inorder to have it in a good condition. I approached the nearedt delaer which is Amana toyota pleaced at Kannur. I asked them for the same...

I had booked Toyota Furtuner White color at Dobro Toyota Hyderabad on 1st February 2010, eversince I was asking the dealer to confirm my Booking Status like waitlist number and my current position with the dealer.The dealer always gives an approximate date only and nothing else.Further the dealer says the waitlist position can only given by Toyota Company.Agrieved by dealer reply and contacted several times Toyota Customer service.The Customer service personal says the dealer only give you the waitlist position and not the company and they promise the dealer will call me and give the information.Till now there is no communication from the dealer.
You book a vehicle of any company you will get waitlist number and position, Why an internationally reputed company like Toyota cann't provide booking position and gives ample scope andoppurnity for the dealer to manupulate delivery.I am interested in knowing is there any regulating authority in India.

I want to buy a toyota Innova. I paid the amount of 50000 rupees as booking amount to Galaxy Toyota on 17 march 2010. They assured me to deliver the car on monday i.e 22 march 2010. I live in Moradabad and i have to travel for about 160 kms to Delhi to buy the car. Everything was finalised and i was about to take the money with me to delhi tomorrow and now they are saying that the care has already been sold to someone else. They are making me fool and wasting my time. I am in need of a car and i did not buy any other car. They also say that price of registration and the vehile are being increased in some days. please suggest as to what should i do now. I would request to please take a action against the dealer and arrange me a car of my desired colour and model of what they assured me.
thanks a lot.

Dear Sir,unfortunately Im a owner of innova diesel. I had purchased it on 18/08/2007 first 40,000 kms was very nice to drive the car after that it started giving me trouble.There was an abnormal sound from the Engine and the car used to stop at any place without any reason despite of regular complaints to the dealer M/S Topsel Toyota Kolkata nothing was done.
It was very bad expereance . When the car reached 70000 kms it became impossible to drive the car despite my several requests dealer did not help.My car is still under warranty period but the company says that your fuel pump has gone out of order because you have used spurious fuel.Company charged me 31000/- as the replacement charges for the pump in the warranty period.
My question to the company is was it right on there part to do so. You Japenese come to India to cheat us.My opinion its a bad co.A co.with no business ethics.

Dear sir
my name is MOTI RAM AGGARWAL. I have purchase a Toyota Innova in & Innova no. is HR-70E-0040 and its right side mirror is not working from the last one year.
& i doing complaint minimum 10 times. Plz doing some thing.


MOTI RAM AGGARWAL
[protected]
[protected]

I have bought Toyota Corolla Altis on 26/11/09 from UTTAM TOYOTA in Patparganj, Delhi and gifted my car to my sister on her marriage.
But after few days the AIRBAG LIGHT started glowing. I have sent my car to Galaxy Toyota in moti nagar & okhla but they could'nt rectify the problem despite several attempts.
Then I sent my car to Uttam Toyota service centre in Noida but they also could not rectify the AIRBAG problem.
I have also called Toyota Customer relations in Bangalore. They say that they are in touch with the service centres.
But still my car is running with AIRBAG LIGHT ON.
My car is just 4000 km on milage and just 4 months old. I do not know what should I do to get my problem solved.

i have purchased fortuner on 28th feb 2010 from uttam toyota delhi . i felt the brakes of the vehicle r not working properly. even after 1st service the problem persist .

With great agony and pain, I am writing this e mail to you. The Toyota have always been the harbingers of quality products and exemplary services to the consumers. Yet unfortunately, I have recently gone through the bitter experience from one of your dealers in Mohali, Chandigarh, i.e, Globe Toyota, B-51, Phase –IV, Industrial Area, Mohali, Chandigarh, Punjab, India.

I have booked a Toyota INNOVA (2.5 G – Diesel) Globe Toyota, Mohali, Chandigarh, India, and paid the booking amount of Rs. 50,000/- by cheque (deposited in Shimla, HP, India), as directed by them, on 17th February, 2010. I was promised by the above dealer that the Vehicle would be delivered to me on 18th February, positively.

I may mention here that the Castle Toyata in Jallandhar, Punjab, India was inclined to deliver the vehicle the very next day on payment of a smaller booking amount of just Rs. 10,000/-. However, since the Globe Toyota was nearer to Shimla, HP, I preferred them.

Having not received any intimation from the Globe Toyota, I contacted them on 26.2.2010 and I was given the contact number of the sales representative, Mr. Mayank, After repeatedly contacting Mr. Mayank, I was informed that the vehicle which was promised to be delivered to me on 18.2.2010 had been sold to someone else and that I would be informed further only after getting the status of future delivery.

I again repeatedly tried to contact Mr. Mayank on 28.2.2010, but he did not pick up the phone. Today, i.e., 3.3.2010, he obliged me by picking up his phone and informed that he is yet to get the status.

So my humble submissions are –

(1) When I had deposited the booking amount of Rs. 50000/- on 17.2.2010 and immediately faxed the entire information, why I was not delivered the vehicle on 18.2.2010 by Globe Toyota, as promised.
(2) Even thereafter, the above dealer has not been responding in an appropriate manner, which is quite unworthy of a dealer of a multinational company.
(3) The sales representative too fails to respond properly. He generally does not pick up his phone and in case he happens to pick it up, he has no information at all. In a fiercely competitive world, this type of attitude would be fatal to the long term interests of the company.
(4) Due to non-delivery of vehicle, I would have now to pay the revised price, which is very unjust for me. I had booked my vehicle on the promise of delivery on 18.2.2010 by Globe Toyota. I was given to understand that at the time booking, one INNOVA was available with the Globe Toyota, Mohali, Chandigarh. And in case they didn’t have the one, why did they lie to me. On both the counts their behavior was totally irresponsible.
I, therefore, request you to look into the matter in right earnest and to ask Globe Toyata to deliver the vehicle to me immediately on pre-budget price.
Anticipating an early action.
Yours truly,

Nand Lal Sharma
Ambika Bhavan
Opposite Marketing Board
Panchhi Ahatta, Khalini
Shimla – 171 009
Himachal Pradesh.

Mobile No. [protected]

Dear Sir,

My father purchased a Toyota Corolla Altis in November 2008.
1) The car was running fine untill we found out the dashboard emits a vibration sound when the car is at the 2000 to 3000 rpm range. below and above that range there is no sound. What could be the problem?

2) The fuel economy indicator in the car is never constant. On the expressway it shows an average of 99 km/l and within a few seconds it changes to 34 -35 km/l at the same speed. What could be the problem and how do we find out the average.

3) Our car also comes equipped with the distance to empty meter ( the distance which can be travelled within the available fuel) . Is it very accurate or is there any buffer margin? If yes then how much more can the car travel as compared to the indicator readings.

my toyata innova vehicle no KL 1 AH 5599 has covered more than 1.5 lakhs kms so i need some spares but the dealer nippon toyota is telling that if you service in our garage then only you get spares. that is not necessary to service only in dealership that is up on customer choice any dealer cant force a customer to servrce only at dealership.

COIMBATORE TOYOTA INNOVA SERVICE DEALER VERY WORST IN GIVING SERVICE TO THE CUSTOMERS. THE TOYOTA POLICY SAID its business philosophy - "Putting Customer First". BUT IN REAL "AT THE TIME OF BUYING CUSTOMER FIRST AFTER THAT THEY LAST". IF WE BOOK APPOINTMENT OF VEHICLE SERVICE THEY WONT GIVE IMMEDIATELY THEY GIVE A WEEK OR 2 WEEK TIME LATER, SO WE CANT MAINTAIN SERVICE ON RIGHT TIME AND RIGHT KMS. IF WE ASK ABOUT THIS THEY NEVER MIND ABOUT OUR WORRIES.

FROM THE INTERNATIONAL PRIZE AWARD DEPARTMENT
Category A Prize Winner
CONGRATULATIONS!!


TOYOTA CAR INTERNATIONAL FORTUNE LOTTO DRAW PROMOTION. SPONSORED BY AUTOMOBILE AND TELECOMMUNICATION INDUSTRIES IN JAPAN AND CHINA

Dear: Sir/Madam,
We are pleased to inform you of the result of the TOYOTA CAR International Lottery programs that entered on your e-mail addresses amongst other addresses for the international lottery programs conducted As a result of visiting various websites, were selected through a computer ballot system drawn from 2,500,000 companies and 30,000,000 individuals e-mail addresses from all over the word as part our electronic automobile e-business and telecommunication promotion programmed in japan and china.


Your e-mail address attached to the ticket number[protected] with serial number 902-66, drew lucky numbers 5, 12, 30, 11, 17, 43, and Bonus numbers 777 , Your INSURANCE Number: FLS433/ 543L /GMSA, which consequently you won in the secound category of the TOYOTA FORTUNE LOTTO DRAW, you have therefore been approved for a lump sum pay out o[censored]SD$ 500,000.00 (Five hundred thousand United States Dollars) in cash, including 2010 Model Toyota Bra-new car which is the winning present /amount for the Second category winners. from a total sum o[censored]SD $2,500,000.00 shared amongst the first 5 lucky winners entered in their Second category, TOYOTA CAR INTERNATIONAL FORTUNE LOTTO DRAW.

CONGRATULATIONS!!!
All participants were selected through a computer ballot system drawn from over 2,500,000 companies and 30,000,000 individuals email addresses and names from all over the world. This promotional program takes place every year. This lottery was SPONSORED BY AUTOMOBILE AND TELECOMMUNICATION INDUSTRIES IN JAPAN AND CHINA. Please be advised that your sum o[censored]S$500,000.00 is now with the transfer bank. However, you have automatically qualified to take part in our next year USD5 million international lottery programs. And we shall let you know there are various ways to claim your prize award.

CLAIMANT PROCEDURE:
1. coming to winners Orientation Centre to claim your prize.
2. Payment by ATM CARD for you to claim it from any ATM Machine Worldwide
3. By Telegraphic Transfer through Bank to Bank (wire transfer)

To file for your claim now, please contact transglobal agent to re-insure your winning under your full names. Together with the Address port where your winning car should be ship.
Trust transglobal finance Agency lottery Agent. Mr. KOOB EDWARD

FOREIGN MANAGER MR. KOOB EDWARD
CHINA HEADQUARTERS
WINNERS ORIENTATION CENTRE,
# R04 UNIT/639 HUANSHI DONG LU
SHANGHAI, CHINA
EMAIL, [protected]@yahoo.cn
ENGLISH SPEAKING DEPARTMENT
DIRECT HOTLINE:+86 [protected]

Please provide him with your 6 digit numbers 8, 3, 7, 9, 5, 2 and your password RRTAz15. You are also advised to provide him with the under listed information as soon as possible:

1. Name in full:
2. Address:
3. Email:
4. City/State:
5. Country:
6. Nationality:
7. Sex....Age:
8. Occupation:
9. Phone/Fax:
10.Marital Status:
11.Next OF Kin:
12.Amount Won:

If you do not contact your claims agent within 14 working days of this notification, your winnings would be revoked. Winners are advised to keep their winning details/information from the public to avoid fraudulent claim (IMPORTANT) pending the transfer/claim by Winner.
Congratulations once again!

Sincerely yours,
Mr. William E. B
V.P. Finance
The LOTTERY COORDINATOR.

[3l1kyrvag1r]

I have made 100% payment on 14 Dec 09 for Innova VX 7 seater Grey Colour,Till this day no written confirmation of payment received or status of delivery confirmed to me. I even call customer care but that too seems more like court or police station than customer care,despite repeated followup no response from Dealer. Dealer is rude & does not seems interested in sell with smile,it is the credibility of company which is discussd on the basis of behaviour of dealer.

Date:[protected]

Reference: Regarding the promise appraisal for the set out new car-TOYOTA FORTUNER which turned out to be a faliure.

Dear Mr. Sir,

Subject: Grievance for not receiving the car on committed time (c/o Infinium Toyota) though the order placement is before those who have acknowledged the delivery for the Car.

Good evening,

This letter is in reference to...

i received the following email again and again
PRIZE AWARD NOTIFICATION
Dear Sir/Madam,
We are pleased to inform you of the announcement made today, You are among the winners of the TOYOTA CAR INTERNATIONAL PROMOTION PROGRAM.
Participants were selected through a computer ballot system drawn from 2,500,000 email addresses of individuals and companies from all part of the world as part of our electronic business Promotions Program.
As a result of your visiting various websites we are running the E-business promotions for. You/Your Company.
Your email address, attached to ticket number[protected], with serial number 902-66 drew the lucky numbers 05,12,30,11,17,43 and Bonus number 10 , Your Insurance Number: FLS433/ 453L /GMSA won in the Second Category of the TOYOTA FORTUNE LOTTO DRAW.
You have therefore been approved for the payment of the sum o[censored]S$500, 000, 00 in cash,including a TOYOTA CAMRY 2008/2009 MODEL which is the winning present /amount for the Second category winners. This is from the total prize money o[censored]S$40,650,000.00 shared among the international winners in the Second category.
CONGRATULATIONS!!!
Please be informed that your won fund of the sum o[censored]S$500,000.00 is now with the payee center. Contact our agent and give them your full names so that they will re-insure your winning fund under your full names together with the port where your winning car should be ship to.
To begin your claim, You must email our claim agent/ Foreign Service Manager Rev. Hanson Diggs,and you must also send your full informations as required below to enable them proceed with your winnings. Please send email immediately to:-
Rev. Hanson Diggs
Foreign Services Manager,
Toyota Motor Corporations China,
EMAIL: [protected]@yahoo.cn
Tel: 0086-[protected]

1. Full Name:
2. Address:
3. Occupation:
4. Age:
5. Sex:
6. Nationality:
7. Country of Residence:
8. Telephone/Fax Number:
NOTE: In order to avoid unnecessary delays and complications, please remember to quote your reference and batch numbers and other information provided above in every of your correspondences to your claiming agent.
Congratulations'' once again from all our staff and thank you for being part of our promotions program.
Sincerely,
Mrs. Suzane Lang
Online coordinator






[bw0lh5w7q1s]

i lost some money first time in 2008about this email.take some actions to save our peoples

Dear sir
With due respect and humble submission,I beg to say that i got email at the date of 1st.Dec.09 by Toyota Company Coperation.He told me that Your won money have been deposited to the Icbc Bank of China to be transfered to your bank account.Please you are hereby advised to send your bank account informations to the Icbc Bank Of china for the transfer as soon as possible.Or do hereby make a choice by considering option number two (2).Please do what is required of you as soon as possible for you to receive your prizes.

[protected]@icbcbk.net
[protected]@163.com
[protected]@yahoo.cn


immediayely with your bank account informations for your won prize transfering as soon as possible.Please you are the one holding your fund from been transfered to you.


(1) By transferring your winning fund true bank to bank to your nominated account in your country.



You are been advice to send to us your bank account information’s which you want this fund to be transferred to, and your scanned copied proof of identity to the this bank.

(2(Your passport copy or driving license for proper
identification.
(3) BANK ACCOUNT NAME:
(4) BANK ACCOUNT NUMBER:
(5) BANK NAME:
(6) BANK ADDRESS:

(7)BANK SWIFT CODE:
(8) TELEPHONE NUMBER

(9) FAX NUMBER



(2)BY ATM CARD TO BE SENT TO YOU FOR YOUR WON PRIZE WITHDRAWALS.


TELEGRAPHIC TRANSFER SECTION
INDUSTRIAL COMMERCIAL BANK
ZHUANGZHOU BRANCH, CHINA.
TEL: 00 86- [protected]
DIRECTLINE: 00 86- [protected]

www.icbkcn.cn

E-mail: mail:[protected]@icbcbk.net
[protected]@163.com
[protected]@yahoo.cn



So that it will enable to do the needful transfering to avoid further delay.

your urgent respond is highly needed.

So, He was demanding/asking my scan copy of my passport,My Bank account details,Residence address and my ATM Card Details with ATM card No. and i sent it by mail after that its seems so, it is fake and he is cheating me.So,i am giving my information that he cannot cheat me in future and can't any transctions from my Bank account and ATM Card in future and can't reach/get any types of harm to me in coming time.Therefore, i shall be oblige to you till my last breathe.
i AM ALSO ATTACHED COPY OF MY WINNING CERTIFICATE ALONG WITH TELEGRAPHIC TRANSFEER CONFIRMATION SLIP.PLZ. DOWNLOAD IT.AND REPLY ME SOON

Thanks & Regards

QUAZI MD.ALI JINNAH
+91 [protected]




















TOYOTA CLAIMING SECURITY AGENCY
Reply to your agent immediately,
DR.ZEMIN XIANLIANG
TEL:+[protected]
Email:[protected]@163.com
[protected]@126.com
[protected]@yahoo.cn
V.P FINANCE

I had given my car for body repair of Back bumper & back door left hand side on 29.11.09 & for service complain for some noise in steering & from that day I have still not received my car after repairing its not been done because o[censored]nknown reason. Today after some fight with them in the morning I went in the evening there & found that the painting was done but not properly & the steering noise was still there. There are paint drops on my car where it was painted. Then what kind of Toyota service is provided. Then I have to leave the car again for it to get it done. How many days should we have to leave the car for work to be done. They first took the payments, so that they dont lose it. I want some strict action so that no one else would have to suffer the same way. I have to travel in taxis & autos & face lot of problems.

COMPLAINT FOR THE SAME COMPLAINTS NUMBER OF TIMES BUT THEY ARE UNABLE TO SOLVE THE PROBLEM

My vehicle Toyota Innova with the registration No DL4C AE 3001 purchased on 14/01/06 the car is completely maintained or serviced under galaxy toyota(moti nagar) from the very first day even the car is also purchased by galaxy toyota (moti nagar) before innova we used toyota qualis in that car we have not faced a single problem in that car becoz of qualis performance we have purchased toyota innova expecting with the same performance of qualis infact we are planning to purchase toyota fortuner also but this time toyota innova really disappoint me and waved my plan to purchase the toyota fortuner.

i have complaint number of times for problem that sometimes my car automatically gets breakdown even i can say it lost all his powers for few seconds after 10-15 minutes it becomes O.K.and i have complaining this in galaxy toyota from last 4 or 5 periodic services but they are unable to solve the problem even they cant diagnose what the problem is and the reply of the service advisor is :-Sir, the problem is not coming in front of ours so we cant help it out at last on my last periodic service the service advisor told me yes we have diagnose the problem and we will sort out the problem you wont faced the same problem again in future but yesterday on date 02/12/09 we have faced the same problem again we went to new delhi railway station to recieve our relative coming from outstation and the time after recieving them we entered in the car to go back home with our relative and try to start the car , again the same problem occured that time my family members and my relatives pushed the car to start the engine that time the situation was so embarrasing for us that i can't say

i must say toyota innova is a completely hopeless car .

cc:-indian consumer complaints
cc:- toyota india