Toyota Complaints & Reviews

fortuner clutch plate defect

7months old fortuner, self driven by me[ with 25 year driving exp]

total run 14000 ,, suddenly vehicle clutch plates collapsed on 12th aug at tirupathi - nellore hogh way , we handed over behicle at toyota show room and reached hyderabad using other transport along with family ,
problem
1, how can clutch plate collapse with just 14000 km run ?
reasons to believe...

To,
The Marketing Manager,
Toyota.
Re: SEAT COVERS
We sincerely wish to inform you that we're a regular & old customer of Toyota We've recently purchased a Toyota Innova car from you bearing R.C. No. D.L.8C.L 7704, from SPIRITED AUTO CARS (I) LTD, MATHURA RD, NEW DELHI VIDE INVOICE NO. A[protected].We had sent the car to D.C. Pune from the showroom. The D.C. Pune has removed your all the four back seats in full & handed over the same to us. Now these seats have become a problem for us.We contacted your showroom in Delhi to help us to liquidate the said seats but they have shown their reluctance as they cannot buy anything from the market.
We shall be highly thankful to you,if you please help us to dispose off the above seats.If you wish, we can pack them in boxes & dispatch to your workshop or if facilitate us, we can deliver them to your any of the office. We don't mind if your company pay or credit our a/c even after the proper utilization of seats or their encashment, adjust the amount in our future services as we already have two vehicles of Toyota-i.e. Corrola & Innova. We hope as a very special case & to help out your regular & faithful customer, you shall certainly work-out something & inform us.

Regards,
V.P. Gupta (Director)
Avion Biotech (P) Ltd.

I Raajesh Khanna , have given the vehicle No: MH-03-AM-3969 Toyota Innova for general sevice at M/s. Wasan Toyota sevice centre at chembur, Mumbai on dated 23.07.2010. As I have to leave for Leh today night, I have taken the vehicle for checking the air pressure today and the air pressure man told me that my spare tyre has got a big cut and he can fill the air in it, I was shocked to see that My unused spare tyre was put on front RH side without My knowledge. I Immediately call the service advisor Mr. Adnan at Wasan Toyota service centre and he denied for the same. I took the vehicle to their workshop Immediately and a diffrent story was created by them that the spare tyre was already punctured. Sir if I was using the spare tyre, the colour ring should have been gone, but the tyre is totaly un used. seeing the tyre condition the servce advisor Immediately changed his word and said that now you people must have change the tyre and come to us with the compain. This is the total negelance at the service centre and fooling the valuable Toyota costome, I request you to takeup the serious action against the service centre and get me the replacement of tyre today itself as I am leaving for Leh to night as per my schedule.

with regrads,

RAAJESH KHANNA (moblie No. [protected])

i had purchased a toyota innova car from annamalis toyota agencies in trichy tamilnadu in march 17th 2010. after 2000km i noticed that in both front tyres there are cracks near the rim. immediately i taken the vehicle to the service centre one of mr.balakumaran told us that its the fault of tyre company hence we will change the both the tyres with in three days. but after several time when i contact him he use to tell me that nostock of tyre at present sir, after i receive i will call u. till today he did't call me.after repeat call i made to customer care centre in bangalore.my problem not solved pls kindly help to solve the problem. thanking you, mrs.suseethra ravichandran , my invoice no. A[protected]/ DATE & time; 17/03/2010 10.41AM DELIVERY DEALER-TCOIA, ALLOTMENT NO.A[protected] ORDER NO.A[protected] VEHICLE ID.MBJ11JV[protected] CHASSIS NO.MBJ11JV[protected] KEY NO.55913 ENGINE NO.2KD 6480746 VEHICLE NO. TN 47 Y 6999.

SIR,I HAVE RECEIVED ONE EMAIL AND THEY HAVE ASKED ME TO SENT DETAILS IN WHICH THEY HAVE SENT ME A BANK FORM OF AGRICULTURAL BANK OF CHINA TO BE FILLED UP.AND I HAVE SENT MY DETAILS FILLING UP THE FORM.SO, THEY HAVE SENT ME A BANK APPROVAL CIRTIFICATE AND NOW THEY WANTS ME TO GET APPROVAL FROM FINANCE MINISTRY OF CHINA(chinese government exchange control division)WHICH THE FINANCE MINISTRY HAD ALSO SENT ME A FORM TO BE FIILED UP FOR THE FUND TRANSFERING, WHERE THE MINISTRY OF FINANCE IS ASKING PROCESSING TAX CLEARANCE OF FUND TRANSFERING US$680 FROM THEIR COUNTRY TO OUR COUNTRY.
SO, CAN YOU PLEASE FIND OUT ALL THIS TRANSATION IS TRUE OR SCAM.
PLEASE REPLAY MY EMAIL ID IS: [protected]@yahoo.com

PLEASE REPLAY IMMIDIATELY

Dear Sir,

My name is Capt. Gaurav Behal based in Gurgaon .Sir, as per your ads in newspaper for booking of toyota fortuner, i have tried my level best to book a fortuner & i went to all the dealers in Delhi & Gurgaon in 1st week of july but i am not able to book it .

Sir, i think there is some scam going on in the name of booking where the dealers are booking the fortuner themself in someother name & later on selling it at a premium of two lacs Rs.

And the genuine customer like me are facing all the hardship in a reputed company like Toyota.

Sir, i request you to look into the matter & do the needful.

Regards,

Capt.Gaurav Behal
[protected]

July 5,2010

Further to my information that I have already filed the case against Toyota Motors Thailand for supplying the SUB STANDARD CAR and refusal to accept the responsibility.

Recently while driving the car, the brake system totally failed and I was lucky to have survived the situation and escaped unhurt.

My legal adviser advised me to write to the Executive of Toyota Motor Thailand informing them that I would like to stop using the car until the legal process is through.

Keeping that in mind, I prepared the letter and visited office of the ASST.MANAGING DIRECTOR MR. VICHIEN EMPRASERT to submit the letter. On reaching their office after informing the reception that like to meet the Secretary to Mr. Emprasert and was told to wait for a while.

After 40 minutes of waiting, instead of meeting the Secretary,I was surrounded by 5 Security personal of the Building informing that they will guide me to the Reception room and escorted me to the elevator, on seeing that I asked them where are they taking me to , they said to the reception center of the Security Dept. which means that they were going to take me hostage and could have easily done harm to me. On knowing this,I protested and they started shouting and threatening me. On reaching the ground floor, they snatched my I D card from the hands of the staff.

On seeing this, I snatched the card back from the Security personal and yelled at him that HE HAS NO RIGHTS TO THAT CARD and walked off and went to lodge the complaint at the Police Station looking after that jurisdiction.

I have informed the lawyer and he has already included this incident in the Case I have already filed .

The hearing is coming up on the 15th of July and I am sure I will get the justice.

I AM INFORMING THIS TO YOUR READER TO BE CAREFUL IN BUYING THE TOYOTA CAR as they might go through the same fate as I am going through.

Ajay Pawa
Tel [protected]

dear sir , i purchased a toyota fortuner in the month of february, the vehicle seems to be not passed through quality checks, i find the brakes of the vehicle very very poor, any one can met with the accident driving this vehicle if depending on brakes.the sound of engine is very badm too noisy when given acceleration, cannot attain speed what described in borushers. pls help me, the vehicle was taken from jabalpur dealer.pls help, vehicle num being up-95-d-7373

CITI BANK PLC
Citi National House,
2 Triton Square, Regent's Place,
Surrey, KT138UA, United Kingdom.
Tel: +[protected]
Fax: +44 [protected]

Dear Customer,

ACKNOWLEDGMENT INFORMATION REQUIRED

You are welcome to Citi Bank Plc. The payment Bank for British Toyota Company. We are pleased to be at your service. We are Regulated and Stipulated by the Financial Service Authority (FSA), the financial institutions that govern all financial activities in the United Kingdom.

After receiving confirmation from the British Toyota Company that you are one of the PROMO WINNERS, we are presenting you with the following options with which you would prefare to receive your winning funds of £750,000.00 (Seven Hundred And Fifty Thousand Pounds Sterling Only) in our possession. You are to make your preferred and affordable choice from the options listed below for us to remit your funds to you in your country.


Citi Bank Plc Options


FIRST OPTION

NEW ACCOUNT SETUP: You will have to open a new Bank account with this bank (CitiBank Plc) and it will be registered for International Transfer and note that you can make transfer online which will take 24hours to get the local account in your country. After the Opening of an account, an account will be activated and the logins forwarded to you which enables you login and have access into your account online via our website and you can carry on with the transfer of your funds to any designated account number you deem fit.

Note that Your account opening fee will be added to your account balance.

Account Opening Fee:..................£25
V.A.T:......................................£50
Bank commission:........................£40
Insurance:..................................£50
Total:....................................... £165 (One hundred And Sixty Five Pounds Only).

SECOND OPTION

Dispatch Of An ATM CARD: You shall receive an ATM CARD which your winning prize has already been credited into. Once this Card is given to you, the funds can then be withdrawn in any bank in your country. However a courier company which is also an affiliate to the British Toyota Company, will deliver the ATM CARD TO YOU AT YOUR DOOR STEP.

Max Delivery Duration.....................................24Hrs
Mailing/freight cost ........................................£30
Handling Fee...................................................£40
Insurance.......................................................£50
Vat.................................................................£40
Total:....................................... £160 (One hundred And Sixty Pounds Only).

THIRD OPTION

BANK TO BANK TRANSFER: This is the Direct Bank Transfer that will enable you receive your money in any account that you will provide for this Bank to effect the transfer of your winning funds as it is always done electronically and it will take 3 WORKING DAYS to reflect in the account that you shall provide.

Bank Commission:...........£20 Pounds Sterling
V.A.T:.............................£75 Pounds Sterling
Insurance:......................£100 Pounds Sterling
Total:....................................... £195 (One hundred And Ninty Five Pounds Only).

Please respond to this email by making a selection from the options above. Citi Bank London, is committed to rendering qualitative services to you, Also you are advice to send us a scanned copy of your driver's license or your international passport for proof of identity.

So if you are ready to make the payment for any of the OPTIONS above, you are expected to notify this office with the specific option so that we can provide you with the payment details.

Your urgent reply will be most welcome.

We look forward to serving you better

Best Regards,

Mr. Mathew Jones
Managing Director/Chief Accountant
For: Citi Bank
Copyright © 2010. All rights reserved.

Thanks For Contacting CitiBank Plc


[protected][protected][protected][protected][protected]----

Confidentiality Note:

The information contained in this message is confidential and/or privileged. This message is intended to be read only by the person named above.The unauthorized use, disclosure, copying or alteration of this message is strictly prohibited. If you are not the addressee, (or responsible for delivery of the message to the addressee), please notify the originator by return message and destroy the original message.



please give me advice about this email
what should I do to follow up the email.

thanks,

Sagah Aditama
Indonesia

Hi I'm from Chandigarh and i bought my fortuner on 4th Feb-2010 no. CH 01AB2274 and my car has run already 5000kms and even i have been facing the same problem with my brakes and the staff at the showroom knew about this problem and did some bleeding work which hardly made a difference for 1week and after that they told us that the brake kit is to be changed which they will get from Toyota. From past 45 days they are saying the same thing. I am unable to take this car somewhere out after spending this much huge amount.

Regards

Ajay Gupta
[protected]

Respected sir/madam,
I am a proud owner of a Toyota innova which I had brought from wasan Toyota Nasik. I was very much impressed by the performance of the car and started having faith in the quality of Toyota. With my earlier experience with Toyota I had decided to book a FORTUNER, cancelling my earlier booking for Audi q5 which I was planning to buy before. I thought fortuner to be a better vehicle and a value for money...

We have purchased Toyota Fortuner from Frontier Toyota Jabalpur on dated 10/1/2010.
Since beginning ,we were not satisfied with the ABS break system. We complained to the dealer and finally they replaced the ABS kit in month of may. But after the replacement of this kit also there is no improvement in the breaks.
For your information we also have Innova (2006 make)with us ,whose breaks are still better than fortuner.
The breaks are so dangerous that when I went to bhopal 7 days back by Fortuner ,by the grace of God , I got saved from meeting an accident with a truck . The truck stopped on the way and my driver luckily managed to stop fortuner before smashing the truck in the back.
Second problem is the Rear Suspension where the tyre starts collisions with the body after seating 6 people.
Third Complaint is the vehicle does not take load in the 3rd gear making it difficult to drive in the city limits.

MY VEHICAL NO MH-20-AY-1182 ALREADY OUT OF WARRENTY PERIOD
I WANT TO PURCHASE LEFT SDE HEAD LAMP
BUT YOUR DEALER TEELING THAT AS PER TOYOTA POLICY THE ARE UNABLE TO SALE COUNTER WHY IS IT SO ? I WANT ORIGINAL SPARES BUT
LABOUR CHARGES ARE HIGHER OF YOUR DEALER HENCE WANT REPLACE FROM OUTSIDE WITH GENUIN SPARES


DEALER NAME : WASAN TOYOTA AURANGABAD

WHEN YOUR OTHER DISTRICT DEALERS ARE GIVING SAME SPARES WHY THIS DEALER IS NOT GIVING ??????

PL LAUNCH MY COMLAINT AGANIST THIS DEALER
YOUR REPALY AWITED

PARAG MAHAJAN

RECEIVED E MAIL THAT CONGRATS- U HAVE WON 700,000GBP IN 2010 UK TOYOTO WORLD WIDE INT'L MOBILE DRAWS WINNING #12 TO CLAIM YOUR PRIZE SEND E-MAIL TO Mr. TERRY [protected]@hotmail.com please send e -mail to me about the correctness thanking you waiting for reply.

Espirit Toyota has been selling service coupons at Rs.500/- While selling the coupons, they promised fre pick and drop facility. When i sent my car Mr. Mathew, the workshop manager for Espirit Toyota refused to get the car dropped back an literally told me he will not drop the car back. the company it seems into promising the earth and delivering what every other servcie station of Toyotal does- Provide no customer care. if you are buying a Toyota Vehicle, stay ready for poor customer care and absolutely arrogant service stations who renegade on their own promises.
Regards
Pawandeep.

) I purchased Toyota Foretuner from galaxy toyota , kotla mubarakpur opp defence colony on 20.1.2010 by bill no A[protected] with engine no 6436025

2) The limited warranty no is FA 5003296 and comprehensive Insurance was done at galaxy Toyota under IFCO TOKIO

3) The brakes create a jarring noise and vibration and jammed all of a sudden on 20.4.2010 when the vehicle infront stopped and led to accident with damage to my vehicle on bumper, front head light , fog light and fender and bonnet. My son in law who was driving the vehicle sustained injury (abrasion) on his chest and his medical examination revealed trauma and hypertension subsequently on 20/4/10.I lodged a police complaint too in DLF phase1 gurgaon regarding accident-diary no 15 dated 20/4/10

4) I went to Toyota galaxy , moti nagar and submitted my vehicle for repair at workshop on 21/4/10 and brought to notice of the employees of Toyota repair workshop about faulty brakes .The repair estimate given was Rs 85000 and delivery was due on 26/4/2010

5) I informed Toyota Kirloskar motors Customer care via email and telephone on 21/4/2010, and also informed general manager customer service , Galaxy Toyota , Moti Nagar,regarding the same defect on 21/04/2010 and complaint no TKMMAIN 10A 115394 was given to me
6)I have not received the vehicle delivery on 26.4.10 and my complaint has not resulted in any relief to me. Moresover since three months my Registration certificate and Insurance policy also has not been given to me.
7)This is to Inform Toyota Kirloskar motors that consumer complaint will be at the cost and expenses of your concern , and I will seek compensation for the mental agony to me and the mental and physical agony to my son in law who was driving the vehicle at time of accident caused due to the manufacturing deficiency in the vehicles braking system. The vehicle defect should be corrected and replacement of defective parts due to accident to be done by Toyota company .

please help me to get justice against this manufacturing defect that could have proved deadly

i request you all to forward the complaints to our law firm. we are in the process of initiating a legal process against the TOYOTA KIRILOSKAR MOTORS for the defect in braking system and a second major defect in the SRS airbags which don't open in case of a head on collision...

and you would be surprised after knowing that our firm has already provided an unexpected relief to one of our client who was suffering from the toyota brake problem.

so i[censored] are facing any problem regarding toyota fortuner plz contact us on

XLNC (LEGAL SERVICES)
E-155 PHASE 7
INDUSTRIAL AREA
MOHALI
[protected] or send me mail on
[protected]@gmail.com

i have purchse toyota fortuner from radiant toyota ludhiana on 10th march2010.i gone for test drive on 6th march demo veichles breaks is so good because its breaking kit rooters and disc pad and assembly has been changed. but they deliver me old break car.they have cheet me and now nobody is not listening to me.please help me now what i can do

I have received an email as follows
Please gujide me proper solution
CITI BANK PLC
Citi National House,
2 Triton Square, Regent's Place,
Surrey, KT138UA, United Kingdom.
Tel: +[protected]
Fax: +44 [protected]

Dear Customer,

ACKNOWLEDGMENT INFORMATION REQUIRED

You are welcome to Citi Bank Plc. The payment Bank for British Toyota Company. We are pleased to be at your service. We are Regulated and Stipulated by the Financial Service Authority (FSA), the financial institutions that govern all financial activities in the United Kingdom.

After receiving confirmation from the British Toyota Company that you are one of the PROMO WINNERS, we are presenting you with the following options with which you would prefare to receive your winning funds of £750,000.00 (Seven Hundred And Fifty Thousand Pounds Sterling Only) in our possession. You are to make your preferred and affordable choice from the options listed below for us to remit your funds to you in your country.


Citi Bank Plc Options


FIRST OPTION

NEW ACCOUNT SETUP: You will have to open a new Bank account with this bank (CitiBank Plc) and it will be registered for International Transfer and note that you can make transfer online which will take 24hours to get the local account in your country. After the Opening of an account, an account will be activated and the logins forwarded to you which enables you login and have access into your account online via our website and you can carry on with the transfer of your funds to any designated account number you deem fit.

Note that Your account opening fee will be added to your account balance.

Account Opening Fee:..................£25
V.A.T:......................................£50
Bank commission:........................£40
Insurance:..................................£50

Total:....................................... £165 (One hundred And Sixty Five Pounds Only).

SECOND OPTION

Dispatch Of An ATM CARD: You shall receive an ATM CARD which your winning prize has already been credited into. Once this Card is given to you, the funds can then be withdrawn in any bank in your country. However a courier company which is also an affiliate to the British Toyota Company, will deliver the ATM CARD TO YOU AT YOUR DOOR STEP.

Max Delivery Duration.....................................24Hrs
Mailing/freight cost ........................................£30
Handling Fee...................................................£40
Insurance.......................................................£50
Vat.................................................................£40

Total:....................................... £160 (One hundred And Sixty Pounds Only).

THIRD OPTION

BANK TO BANK TRANSFER: This is the Direct Bank Transfer that will enable you receive your money in any account that you will provide for this Bank to effect the transfer of your winning funds as it is always done electronically and it will take 3 WORKING DAYS to reflect in the account that you shall provide.

Bank Commission:...........£20 Pounds Sterling
V.A.T:.............................£75 Pounds Sterling
Insurance:......................£100 Pounds Sterling

Total:....................................... £195 (One hundred And Ninty Five Pounds Only).

Please respond to this email by making a selection from the options above. Citi Bank London, is committed to rendering qualitative services to you, Also you are advice to send us a scanned copy of your driver's license or your international passport for proof of identity.

So if you are ready to make the payment for any of the OPTIONS above, you are expected to notify this office with the specific option so that we can provide you with the payment details.

Your urgent reply will be most welcome.

We look forward to serving you better

Best Regards,

Mr. Mathew Jones
Managing Director/Chief Accountant
For: Citi Bank
Copyright © 2010. All rights reserved.

Thanks For Contacting CitiBank Plc


Please give me right advice

Thanks

Kamal Kumra

Dear Sir's

I am proud owner of Toyota cars from past few years and i do own quite a good number of cars form Toyota itself like 3 Innova and 1 corolla. Recently one of my Innova which is of 2005 full option i felt the inerior roof was little bit dirty and felt like replacing the same inorder to have it in a good condition. I approached the nearedt delaer which is Amana toyota pleaced at Kannur. I asked them for the same...