[Resolved]  Trackon Couriers — Material missing from packet (trackon)

Address:Haryana

There are two cases in my life with Trackon.

1-My family friend sent an Onam gift for me and my wife from Kochi (Kerala) through Tackon Courier Pvt. Ltd. on 20-Aug.2010. The gift contain 1 sari & 1 shirt worth The f AWB No[protected]. We received this gift on 23rd Aug-2010 morning and very happy we opened the pack and we had seen the sari only. We thought that they sent only sari. by the discussion with my friend he told that he sent a sari and a shirt and we received only the sari. I checked throughly the pack and found somebody cut the back side of the envelop very wisely and removed the shirt and put packing tape again. I complained the Trackon Courier Faridabad region agent (Mr. Ranjeet - [protected]) and his reply was "we got like this and we delivered as it is". I try to contact Trackon's head office but nobody is picking up the phone. It was a very sad moment for us that the gift was missed.

2.For my official purpose from Mumbai somebody send a cd box to me on 20th Aug 2010 through the same Trackon Courier Pvt. Ltd. (AWB no[protected] courier service and till the date I did not receive that. I asked again Trackon Faridabad region agent(Mr. Ranjeet . [protected]) they don't have any idea about this.
This is one of the worst courier service I am experienced in my life.
Authority should stop these type of service providers.
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Aug 13, 2020
Complaint marked as Resolved 
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trackon courier service — Missing material

The courier was not in a proper sealed condition and I have missed the inside goods from my courier . The ID is[protected]. When contacted numbers no response from the courier service .

Regards,

Renuka

packet — Trackon Courier services

Trackon Courier is the most mismanaged courier company in Mumbai. They are least bothered to reply to the customers. I have very bad experience with them and they never care for customer service. All their phones are busy and the even if you get, there is not a single responsible soul to reply. This is the high time some one files a winding up notice on them
I sent a gift for my wife from indore to Delhi cantt through track on couriers. the parcel contained two leather purses .the smaller purse was kept inside the bigger purse . when the parcel reached only the big purse was received and the small purse was found stolen, . someone had neatly replaced the brown tape as in the original packing.
NOBODY WANTS TO TAKE RESPONSIBILITY IN TRACK ON THEY JUST WANT TO PASS THE BUCK ON THE SENDING /THE RECEIVING FIRM AT EITHER STATIONS .
IN ADDITION MR MURARI[protected] IS EXTREMELY RUDE AND NOT ENTERTAINING ANY GREVIENCES,
THEIVES OF THE HIGHEST ORDER
STOP TRACK ON, PLZ DONT SEND YOUR STUFF BY THESE JERKS !!!
INVOICE NO.[protected]

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