| Address: Panchkula, Haryana |
We had send one parcel through tackon couriers pvt ltd. from sector-11, Panchkula to Amritsar (vide no.[protected] on 10-Feb-2011. The said parcel was delivered in Amritsar on 12-Feb-2011, but with about half of the goods stolen. The parcel was tape-sealed and properly packed, when send and when delivered, but goods went missing.
The pilferage was pointed out to Sector-11, Panchkula office, who disowned their responsibility. They contacted their regional office and Amritsar office, who in turn also disowned their responsibility. Missing articles were all of girls dress and accessories worth about Rs. 1,000.
With this courier company, the incident has happend to us earlier also, about 3 years ago. At that time, Sector-11 office has offered to compensate us, saying that the delivery boy has eloped with some parcels. However, that time, we didnt persued the matter further.
But this time, since sentiments are involved, the loss pinched us heavily.
With this kind of theft going on, no one can trust this company, any more.
Dr. Monika Jain (Mona), H. NO. 1321, Sector-4, Panchkula-134112, Haryana, Ph. [protected].
Aug 13, 2020
Complaint marked as Resolved
trackon courier Faridabad — Parcel Lost
Dear SirI have booked a Parcel from Faridabad to Gurgaon.
on Dt 16.05.2011 From Trackon Couriers Faridabad.
The consignment no. is[protected] Dt. 16.05.2011.
Till date party have not received the courier and not the
courier company has returned the same parcel back.
On confirming the same the staff working there
misbehaved and told me that it is not our responsibilty
of your courier. It is your duty to confirm the same parcel.
Till date courier company is not able to tell me that what
happened to that parcel.
Kindly see this matter.
Thanks n Regards