Trackon Couriers Complaints & Reviews

One Parcel has been booked in Trackon Courier from Mumbai in the name o[censored]ndersigned in the following address Saumitra Goswami, O/o the Superintendent RMS, Trunk Road, Silchar, Cachar Assam Mob No [protected] but after the lapsed of ample time, no parcel has been received by me. The parcel No is[protected] but after reached at Guwahati , there is no further information of whereabout. The Silchar Unit on repeated enquiry has intimated that no such parcel has been received by him.No such further depatch of the parcel is being uploaded by them in the track and trach system of their website. Please do the needful so that I can able to get back my parcel or justice to me.
Saumitra Goswami
O/o the Superintendent RMS
Trunk Road, Silchar
Cachar Assam
[protected]

I have sent one document from Ahmedabad to Magarpatta City, Pune through Trackon. After 4 days of sending courier, I checked a status to find out whether its delivered or not. And I found while tracking

that, It is been returned from Pune with a remark that "no service area". Pathetic!!!


When called to their Pune office, got a reply that, It comes in a "no service area", as well the person who used to deliver there once in week has left the job!!!!!!


And so your courier will be returned to Ahmedabad HO and you have to collect it from there !!!!


....OMG.... What should I say now!!!!


I feel a lack of all those "F" words for this company!!!!!!


For
Delete Photo those who believes in a proofs... My consignment no was:[protected].

Hi,

I have sent on courier(document) to Chennai on 7-April-2011 and it is been more than a month still it is not been delivered. I have called them recently and asked them to return my courier. However still they are unable to return my courier. I request you to please look into it. Details are as follows.

Courier tracking number is :[protected] dt 7-April-2011

Status of AWB No[protected] Not Updated
Details
FROM TO MAN. No. DATE TIME
HYDERABAD R.O. CHENNAI [protected] 08/04/2011 20:31
CHENNAI(R.O.) GUINDY HUB 42719670 [protected] 10/04/2011 12:39
CHENNAI(R.O.) GUINDY HUB 42719670 [protected] 30/04/2011 09:38

Thanks,

Ravikanth

Hello,

I am a regular customer of www.freecharge.in.
On successful mobile recharge they send me coupons which are valid till month end.
These coupons are sent via "TRACKON COURIERS".
This courier company does not deliver courier in time.
I have already paid the courier charge online.
My courier has dispatched from Mumbai on 9th May and has come to Pune on 14th May.
Its been 22 May and still courier not delivered to me.
My coupons expire till then and I dont get benefit as well as courier charge which I have paid is a waste.

the details of my shipment are
dispatched on 10th May vide POD No.[protected] via Trackon Couriers.
http://trackon.in/track1.aspx

Kindly help me to get my coupons delivered in time.
Harshal Naik
[protected]

Dear Sir,

A parcel was booked by my relative containing cloths as gift items for me,by a courier company,TRACKON COURIER, having its agent at Jalandhar.The courier was booked vide bill no[protected] on 2.5.2011, for the destination at Goa,
I have received the parcel on 10.5.2011 on 8th days, where as I should have got it on3rd or 4 th day as the consigner was charged for By AIR MAIL.As per the website tracking record the parcel had reached Goa on 6.5.2011, but it took 4 days to reach the destination ie my home which is hardly 3 kilometer away from the local office of RACKON COURIER at Vasco Da Gama, After receiving the delayed couriea I was shocked to see the contents that , Two pairs Punjabi Suits were missing .On contacting the local agent he has only consoled me to forward my verbal complain to their higher ups. How ever more than the worth the Gifts Items are having emotional value.
I will be gratful if this complain gets addressed and missing items restored to me.

ASHA SHARMA

Dear Sir,

I booked a courier to 18/518 Indira Nagar ,Lucknow which was taken by an agent of Track On courier , Sector 1 , Pithampur Indore. on April 30th 2011.

There were 3 valuable items inside that which were personal and were being send as gift to parents residing in Lucknow.

But after receiving the courier there were only 2 packs inside & 1 pack was missing and that as a wrist watch.

After calling a lot to all the Track On courier offices in Lucknow, Indore, & erywhere possible. No one helped me out to solve this issue.

I am thus submitting a complain against the Trackon Courier Service. Please accept my complain and help me out in this matter ASAP.

Thank you :-)

P.D.Lohani
-91 [protected]

Dear all,
i have an e-commerce business and started dealing with trackon courier.. amazing in one month out of 50 orders, 10 went missing for various reason.. this is in the month of april 2011.

4 empty boxes received
5 returned by customer but got lost at track on office
2 got lost in the transit.

can u believe the careless attitude of track on office in Bandra, Mumbai it's so disappointment i spoke to some other customers of trackon they mentioned that Bandra office under Vivek the branch manager has turned into a robbing station. sad very sad i lost my valuables with any responsbility from the courier company

hope the senior management of trackon services is watching all this and days is not far when they will be doomed and jailed

bad bad service.. robbers ...

hope all understand my frustration.. please feel free to ask my contact number..

i will be registrating FIR and file a case against them to aviod this to happen to anybody else

I live in Ambala City. I booked a courier(no.[protected] thru' Trackon couriers on 18th April . the courier was booked for Ambala Cantt. First of all the courier company charged 15/- for sending the courier within the city only and then it has not reached yet to its destination. I contacted the courier agent thru whom I booked the courier and he gave number of another person belonging to Ambala Cantt thru whom the courier was to be delivered. that person has promised me twice to deliver the same but so far the courier has not reached. today its 30th april and the document consists of cheque.

Dear Sir/ Madam

I am krishna kumar, Kussum Medicos, B-46, Shop No:7, keshav marg, Near mangalam hospital, West vinod nagar, Delhi-92. I worked in a Medical Store as helper. On 07/04/11 i sent a courier to SHO, Bharthana, UP from the TRACKON Couriers pvt ltd., 143, Naraina Industrial Area, Phase 1, new Delhi-28. The courier consists of major important document which has been missed by this company or not received till date. The Courier suppose to be reach these at 10/04/11. I am facing terrible problem due to this. So i appeal to you please file a complain against this company and i want the total compensation from that RACKON Couriers pvt ltd.

Thanks And Regards
Krishna Kumar

Dear Sir/ Madam ,

I have booked one courier through Trackon Couriers from Bijnor To Gurgaon TATA Consultancy office ( Phase 4) . The delivery person did not call on mentioned cell number for delivery and he had sent back the parcel with status " PARTY REFUESED " . As destination Address is a office address and security asked the delivery person to call also but he did not call to save his 1 precious call and time . When i contacted to the person who booked the courier he told me that it is not their responsibility to call the person for delivery . Person needs to be present at destination address and response was very rude . He has given the same thing in written also that We did not call the person for delivery .

The document was very urgent and it caused me a great loss because of non delivery . Company is putting all the blame on me for non acceptance , as they are saying it is not their responsibility to call for delivery .

Please help me on this issue even i know its a matter of courier only but these small things can create big difference .

Thanks
Akash Agrawal
[protected]

Dear Sir/Madam

We have sent Rembersment bill through the trackon courier on 11-04-11 docket no[protected], but it was not delivered to the clients we visited regional office Lucknow, but there the staff were behaving very rudely and no response from them.

My kind request to you to help us in tracking this courier because its very importent for the emloyee. Please help us and take neccessory action against that complain.


Thanking You

Regards

BRIJ MOHAN

Email:[protected]@bartronicsindia.com

sir

my parcel coming from Bombay to guwahati through trackon courier service via airway bill No.[protected]. as per tracking report 26/03/12 on guwahati but yet not delivery to me. i try to contact guwahati trackon courier service phone no. but didn't respond. so kindly see the mater & take a necessary action.

thanking you
Hemen Saram
[protected]
[protected]@yahoo.co.in

Hello, My Friend sent a Courier which was containing a few DVDs of around 700 INR to my city (DAHOD/GUJARAT) through TRACKON COURIER SERVICES but the courier service didn't delivered it in regular time and 10 days later they delivered at some other place, don't know.
Asked the TRACKON & told that they have deleiverd at the right place and cannot detect it as they don't have office branch.

WORST COURIER SERVICE.....MY FRIEND LOST HIS 700 RS.

Dear Sir,
I have sent one courier by Anuh Pharma Mumbai through the trackon courier on 14-3-11 docket no[protected], but it was not delivered and when I called up for enquiry to Trackon courier Lucknow, they did not provided any information and switched of their mobile number [protected]. The Courier on tracking is still found in the office of Trackon Courier since 17-03-11, and today is 23-3-11.
My kind request to you to help us in tracking this courier. Please help and take neccessory action against that company.

dear Sir,
I had booked an consignment on 17/03/11 vide consignment no.[protected] for Lakhimpur Kheri containing the medical test reports done in a reputed hospital in Delhi. it was booked at Pratap Vihar Franchise name SPEEDO Mobile No. [protected] and the same is not delivered even today and when asked i was given a no. [protected] named SURAJ who dared to reply that from Pratap vihar it came to Rajouri Garden by mistake and was then despatched on 19-03-11 and is presently in LUCKNOW and the destination is still approx.160 kms away from Lucknow. as already conveyed it is carrying the medical reports, which you might be well aware, are very important and are must for further medical treatment. please look into the matter and Iwant to sue these persons and something misfortune happens to the patient they will be solely RESPONSIBLE.
Thanks
SD

an important courier not received till 17/03/2011 which is reached on 12/03/2011 to bhilai, even a person sitting in the office is so relaxed that he dont know whether the couriers are reaching in time or not to the customers. if i am calling there every time i get the same reply boy has started but i m not responsible whether he deliver it or not so please give this duty to a responsible person so that atleast a customer get a satisfied reply.

Dear Sir,
We would like to file a complaint against your franchise M/S Prabhakar Enterprises, Medicine Market, Bassi Khawaju, Hoshiarpur and their owner Mr. Prabhakar and their illeterate staff. They are not capable of dealing with their clients. We are getting so much problems with them in day to day dealings. First of all I would like to say that whenever we came to know about our letter and parcel they behave abnormally and in a very rude manner to my office staff. My office people talk to them in a very humble manner but in lieu to their conversation he act in a very harsh manner and his staff add fuel to fire.
Secondly today on 26th febuary our 3 parcels came from mohali (PB) in favour of our firm M/s kumar & Brothers, Hoshiarpur, but they were giving us only 2 parcels. we said to them that 3 parcels were booked by the company. they said that take 2 parcels and 3rd is not traceable yet and give us the cheque of the party. We said that kindly give us complete parcels and take your cheque. But they instead of giving any requisite answer denied to give cheque back and 1 parcel. And they have in a very rude manner. Kindly note this complaint with your company. If no action is taken then we have to switch over to some other courier agency and also tell our other companies and their associates not to deal with trackon courier. because the behaviour of dealing with their clients is intolerable.

Regards,
Nitin Jain
Kumar & Brothers
Hoshiarpur
[protected]

dear sir,
This is to inform you that my friend sent a courier which contained gift items worth Rs.800 from ghaziabad to pauri via trackon couriers m/s bholanath damodardas & sons. 3.21 parshpnath,paradise arcade,near shipra mall,indirapuram ,ghaziabad,on 12 december 2010.
consignment number:[protected]
We were told that it would be deliverd within 2 days,we havent received it yet even after 2 months.
The courier is misplaced/lost by the company and they are not taking any action for this.it has been more than 2 months since we are asking for the status.but they are not listening to the complaint & are lending a deaf ear 2 it.
Moreover we're unable to track the consignment number online.when i'm trying to track the consignment number on trackon website, it shows "consignment number not found".
Moreover we're trying to contact the agent with whom we booked the courier,he shows no response,moreover he talks in a very rude manner and use aggressive language.
i would like you to look into the the matter as early as possible & either get my courier back or the money back from the company...

thanking you
sagar ahuja
[protected]/[protected]
ahuja.[protected]@gmail.com

I was suppose to receive a replacement media player from Western Digital which was sent through Trackon Courier (Docket Number :[protected] on 14th February 2011 from Delhi to Navi Mumbai. But the parcel has not reached me still now. Upon inquiring with the customer service they were unable to tell where my parcel was. The Mumbai office informed me that the shipment has not reached from Delhi and the Delhi office claims that the parcel is in Mumbai office.
Even after making numerous calls to their call center they have been of no help so far. So i would highly appreciate if i can get the status of my parcel.

A courier was sent to me from Delhi through Trackon Couriers services. It was to be delivered at my office in Slapper, Distt Mandi, Himachal Pradesh. Trackon courier branch nearby my office (about 20 kms hardly) called me and asked me to pick up my delivery, saying they don't provide delivery service at my location. Moreover, when I tried to contact Trackon Couriers' Head office in Delhi, they too didn't clarify anything and after 2 days denied to deliver.

I wish to point out, when the said courier company didn't have delivery service at the destination address, why did they accept the assignment at source. Once they have undertaken an assignment and have charged money, it becomes their obligation to deliver it safely and timely, as a part of business ethics.This is not for the first time it has happened, earlier as well these kind of incidents have occured.