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[Resolved]  TVS Apache RTR 160 — non repairing of a new defected bike

i had bought a apache rtr 160 five months ago and it had a defected digital meter despite of my rigorous complaints to the dealer they have not taken any action against it and are a sort of distrust for me

and i am sure this will really affect your company as on my consent my 2 friends who were earlier thinking to buy apache have bought pulsar due to its great customer care
Complaint marked as Resolved Aug 14, 2020
Complaint comments  7 CommentsShareTweet

Comments

Reg:Self starting & Kick starting problem.

Dear Sir,

I have finished 3rd free service (5970kms app) held on 13.01.2009. after that i have used only 300 kms from 5970kms.Now i dont have any vehicle to conver my personals & officials carriers. bike is in ideal.


KINDLY DO NEEDFUL IN THIS REGARDS.

I appreciate your immediate response as soon as possible.

Thanks & Regards,

R.SURESH
[protected]
I had brought apache rtr 160 last year on the occation of Deshehra. I only had its benifits few days after that Bike gives a lot of problems eg. brakes problem, engin vibration, shockupser problems, self starter problems, Now latest problem Iam facing in the Bike from last eight days that is engine is not proper functioning and it make a some improper noise, and oil leakage from the engin. Then, I went to service center from where I brought bike, they told me that spare part is not available from company to us, they named that part crankcase, and from 2 months they told me that they don't have oil seal packing.

They also told me that come after 4-5 days we will give you service but after every 4-5 days I follow up but there is no responce. Now tell me what to do ? I am very fed up now and after very harashment I complaint to you through your wedsite. If you don't giving responce and not giving proper service, I will complaint to consumer court. and giving further reply through court.
Dear,

i have a apache rtr 160 rtr bike . this bike haveing starting problem from last 20 days . i have contact to neelgiri automobile(bhajanpura, delhi) auth. dealer. from last fifteen days they dont give me any response his manager make me fool saying that i will give order for part for company. and not give me any serious response for that. i am sufering with great problem .


mohd firoz
[protected]
delhi
Hi TVS & CO,

I bought a new TVS Apache RTR160 before a month exactly.I struggled hard to get the bike for the last two years & I won finally.I am a great enemy of PULSAR & generally BAJAJ over-all.
But like disappointing me I am getting a kind of noice from the head of the engine from my new APACHE RTR 160 & the sound starts only after the engine gets temperature.I know pulsar is having the same complaint as my brother owns a famous mechanic shop in Bangalore.After a through discussion we planned & finalised to get APACHE 160 my dream bike.But it screwed all my dreams & happiness.I am really worried about the sound.Can any one help me in this???
A small request to TVS...Please take care about this else you may loose valuble customers...& I dont want my dream company to get through such situation...Please

Finally a big thanks for TVS for breaking my dreams...
i bring a new bike from shriraj raj tvs- trichy dealer.it is my dream bike.bike have lot
problems.fisrt up all company asking to direct the customers feed back of service and sales.
totally front side make a many problem.please give guidence and rectified the problem.
i had bought a apache rtr 160 five months ago and it had wrongly alighined of center stand, the stand is not resting in propper place. It may give hazard in running time. Inspite of my rigorous complaints to the dealer they have not taken any action against it.

TVS Apache RTR160
Engine No. OE4C92162395
Chasis No. MD634KE4X92C60640

KINDLY DO NEEDFUL IN THIS REGARDS.

I appreciate your immediate response as soon as possible.

Thanks & Regards,

Sudam Parida
Qtr. No. U/32, HAL Township,
Sunabeda-2, Dt-Koraput (Orissa)
Pin- 763 002
Cell : [protected]
i have problem in Apache RTR160 after one year use of bike battery problem started till continues. battery not charge yet i have change two times battery from bike also relative part for that charging problem.

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