[Resolved]  TVS Motor Company (Bike) — Repair (Under Warranty)

sir may 31/07/2009 ko apache 160 kashyap ajency boring road patna (bihar) se kharidi 2 month ke bad mere bike ke engine tappit ka awaj aane laga jab may kashyap servicing center me gaya to usne 20 se 30 bar tappit milaya phir v nhi sudhra.usne 5 bar engine ka head khola fir v tappit ka awaj nahi gaya or ek dusra awaj aane laga gud-gud ka, tab may dusre service center k p motors me gaya jo dukbangla choraha patna (bihar) me hai, usne pura engine kol kar banaya phir v nahi sudhra, sir, aap se requet hai ki mera problame ko solve kiya jay ya naya engine mujhe pradan kiya jaye. nahi to may consumar coat me jauga . my contact no-[protected], my engine no-0E4D92170894, MY REGISTION NO-BR01AS 1579

dear sir,
i have bought f-2 model in 2004.
Bike gear has been broken from last 4 month.

i visited 2 time chd & pinjoure .
dealer is saying there no spare is aviable.
pls take the needfull action.
& contact me on my cell no.
If i will not get response within 24 hrs .
I will go to display the board in city busstand .
NO NEED TO BUY TVSM BIKE
with regrads,
Mr.Hemraj Tanwer,
[protected]

Dear sir/madam,

i have purchased TVS APACHE RTR 160 in the month of february 2010, from vijaylaxmi showroom, hubli. but i have been experiencing the problem related to the bike right from the day one.
firstly the tail lamp shut off, then fuel gauge stopped working. but when i went to the showroom to get it replaced/repaired, the response and service from the counter part was not at all satisfactory.the reason given by them is they are running short of inventory/stock. i have been running up and down to the showroom.and now they have asked me to wait for another 2 months.so this has completely been case of fraud and no proper after sales service.so kindly look into the matter with keen interest and please see to it that my problem is solved at the earliest..

TVS — Delay in given me my Bike's number

I have purchased a TVS APACHE RTR 160 bike from Sai baba TVS Showroom located in chinchwad, pune on 16th May 2010 and that time they told me that i will get my bike's number and papers with in three to four days after i will submitt all the necessary documents. i submitted all the required documents by Tuesday afternoon itself, that day they told me that i will get the number by Friday. But now its Wednesday and still they are not mentioning clearly that when i will get my bike's number. whenever i called them they tell me some new reason related to RTO and transfer call to some other person, keep me in hold and give me another date. but same thing happen in that another date also.
so now after waiting for nearly 10 days i am filling a complaint against the manager and other working staff of Sai Baba Tvs Showroom.

sir/madam,
i've a tvs vehicle (super xl) and i've givien my vehicle for servicing to ASR TVS, pallavaram chennai (A authorised dealer of tvs-motors)...i gave my vechile on[protected]..and they said you can take the bike by[protected]..but today is 2-6-2010...kindly see to it..or else i will go to court

don't u hav manners..it s just passed by 4 days ly...wait for 1 week...they will tell u soon...

I JUST PURCHASED A STAR CITY TWO AND HALF MONTH BEFORE, FIRST IN THE GEAR BOX THERE WAS SOUND NEXT THE SELF STARTER STOPPED WORKING AND MAIN LIGHT, AND NEXT DAY WHILE RIDING SUDENNLY THE VEHICLE STOPPED LUCKILY NO BIG VEHICLE RAMMED FROM BEHIND BY GOD GRACE, WELL I TOOK IT TVS RAMKAY DEALER VELLACHERRY CHENNAI, WHOM THE VEHICLE PURCHASED, ASKED TO COME AFTER TWO DAYS, AGAIN HE IS ASKING ME TO COME NEXT DAY, THIS KIND OF SERVICE MY GOODNESS IS JUST WASTE OF TIME, I DROVE JUST 1082 KM ONLY.SO SOON PROBLEMS IN THE GEAR BOX.
IFACT I AM WORRIED WILL THIS BIKE WILL CONTINUE TO TROUBLE WASTING MY TIME AND MONEY.IF THIS CONTINUES i WILL BE ALSO COMPELLED TO RESORT TO LEGAL REMEDIES.

THANKING YOURS
[protected]

hello tvs motors
THIS IS SUDHEER
YOUR CUSTOMER
MY MOBILE:- +91 [protected]
your doing good job for bussiness labours feel good for
TVS xl heavy duty is wonder full moped for luggage carring
&hands of to tvs motors doing good job
i like it
but some our distributors doing spoill the company image
like
M/s.LAKSHMI PRIYA (TVS MOTORS) IN NELLORE (ANDRA PRADESH)
prita towers dargamitta NELLORE
ph.[protected] to 38
ZIP CODE-524 003
our nellore distributors doing spoill the images
1.not giving the response
2.no respect
3.using bad words
4.careless answering
5.non treated
6.no disiplane
7.no manners
8.totally giving waste service
TVS moped purchasing every customer liking
PLUK the old distributors &appoints the new distributors
MY VEHICLE NUMBER IS AP 26 AD 3977
I AM SO HURTED SO MANY PEOPLES ALSO HURTED
PLEASE THIS IS OUR CUSTOMERS ONE&ONLY REQUEST
PLEASE THIS DO THE WORK
THANKING YOU
YOUR CUSTOMER
SUDHEER
NELLORE

TVS Motor / Apache Rtr Fi 160 — Letter of dissatisfaction

Sir
I want to bring the matter in to your kind
attention that I purchased a new brand Apache RTR Fi 160 on dated
26/02/2009 which is bearing Engine No.0E5A92005137 and Chassis
No.MD634LE5592A05134.My vehicle is registered in the judicial court
Kangra under No.HP-40B-1562.
Sir,
Since I have purchased the vehicle I am facing the
problems regularly. Really writing I am not satisfied with the
performance of the Vehicle. Following are the problems which are
requiring a prompt action:
1) Shock absorbers are not giving proper suspension.
2) Readings of the speedometer and odometer are continuously fluctuating while driving.
3) Missing of the engine and generally it stops at speed while riding.
4) Small lights at the head are getting fused at regular intervals.
5) Unpleasant and disturbing sound of the Engine regularly.
6) Self does not work properly.
7) After the speed limit of 50 km/h bike starts vibrating too much.
Whenever I faced any of the problem listed above I
rushed to the authorized service station of yours at Kangra H.P. but
really I did not find any satisfactory solutions of listed above
problems. After paying a lot of pressure they changed the oil tank,
but still the problem of engine stoppage did not solve. They also
changed the shock absorbers but again the suspension is not fine.
Twice or thrice the vehicle did not start, I called the engineer they
operated the vehicle, even they carried it to the service station but
again the problem is there. I am repenting on my investment. This is
my second vehicle, earlier I was having Victor and even on my
reference approximately fifteen vehicles I have sponsored.
Sir, I want a thorough checkup of my bike from your engineer.

I also want to remind you that I have sent many
mail describing all the problems which I am facing till now. Sir I was
expecting a prompt response from your end but unfortunately I have not
got any good response. Virtually speaking I am not satisfied with the
bike and even your service. You are also poor in correspondence.
Kindly go through the problem/mail properly and give me prompt,
suitable solution. This is my last mail.


Believe me! There is no smile on my face which is your baseline.


Hoping a prompt response

--
from :
PUNEET SOOD
C/O
SAI HARDWARE
NEAR K.C.C.BANK
NAGROTA BAGWAN
KANGRA (H.P.)
INDIA
PIN. 176047
MOB. ( 0 ) [protected]

Dear Sir,

I would like to register complaint against TVS showroom Service Center in Vizag named Leelavati Classic Motor Pvt Ltd. I had purcahse the bike, TVS Star CVTI on 06/11/2009 and at the time of purchase the showroom staff commited us the avg about 70 kmph, But after using it comes out 30 - 40 kmph.. Is this the way of TVS company to cheat their customers..

And when given on servicing the service center delivers it to us after two days, why so ??? servicing take two time ???? they used to change the parts the actual reason is this.

I will complaint against this show room in consumer court.

TVS MOTORS Co.Ltd. — Taken more than 1 yr to repair the bike.

I have left my TVS VICTOR GLX bike at Mahavir-TVS Auth.Dealer of Tvs motors at jawalji around 1yr back for repair.They didn;t delivered the vehicle for one year telling us that a part named carborator pilot jet is not available anywhere in India. In this period of time there was no communication from the dealership to us.the only commiunication happened only whenever we go to their dealership.whole year they kept telling us that the part is not available.Last friday they called us and told your vehicle is ready and you have not submitted the keys so you have to pay rs 700 for new locks.Today When we reached their dealership and said we have given the keys to you they denied and even said that there was no petrol in your vehicle.when we asked them for emailid or contact no of any official of tvs motor company they refused to give us the same and told we dont have any number of any official of tvs and we will give you the number when we will get it.They are harrasing us and demanding Rs 700 for new locks.Already the insurance of our bike has expired as our bike was in their dealership for one year as they were not able to arrange the part
required. request you to kindly do the needful.

Repair (Under Warrenty)
Dear concern,

I owner of TVS Apache Motor bike (Reg No. Rj27-SM-9004 Mod Jan 2010). I face some problem in bike battery and its not work. I visited 3 time in Roshan Lal Jain Tvs Services Centre (Roshan lal jain motors pvt .ltd . anand plaza, ayad bridge, udaipur Rajasthan, India) for some problem but they are not able sort out this problem.

There is Person Mr. Altaf ([protected].) and Mr Kailash ji service manager has checked my bike problem they told we change your bike battery but
Still I cant get any response about that

I think if they change bike battery, problem will be sort out. Pls help me in this regard to sort out same.

Other

• In All Free Service I m facing Such Minor problem So Kindly look after that .


With Regards,
Dariyav Singh Rao
[protected]

Dear Sir,

I would like to register complaint against TVS showroom Service Center in Purushottam Dass Jagdish Chandra TVS, JODHPUR Rajasthan. I had purcahse the bike, TVS Sports on 018/12/2009 and at the time of purchase the showroom staff commited us the avg about 70 kmph, But after using it comes out 40 - 50 kmph.. Is this the way of TVS company to cheat their customers..

They Dont Give 4th Free Service

And when given on servicing the service center delivers it to us after two days, why so ??? servicing take two time ???? they used to change the parts the actual reason is this.
I have Make E-mail to TVS Costmer But No Responce

I will complaint against this show room in consumer court.
With Regards
BK Khatri
[protected]

Repair (Under Warrenty)
Dear concern,

I owner of TVS Sport Motor bike (Reg No. RJ19-SP-5566 Mod. Dec 2009).
I face some problem in bike Bubling and its not work Properly. I visited 3 time in Rakesh Jain Mob.[protected] Tvs Services Centre (Purushottam Dass Jagdish Chandra TVS, JODHPUR Rajasthan Rajasthan, India) for some problem but they are not able sort out this problem.

There is Person Mr. Banti.[protected] and Mr 1 Macnic ji (I dontKnow Name) service manager has checked my bike problem they told we change your Rear Tyre but
Still I cant get any response about that

I think if they change Both, problem will be sort out. Pls help me in this regard to sort out same.

Other

• In All Free Service I m facing Such Minor problem So Kindly look after that .
BK Khatri

HI! HERe is mohit wadhwani i have purchase the flame bike from bhuj- tvs showroom which name is vaibhav tvs show room .i am not happy with your
services about your spar parts and to talk with cust. plz do someting for same .
i am complaing to the manager of tvs compani othewise its a bad impreesan to your upcoming customers...

do the needful i am wating for your reply.my no.[protected]

regards,

mohit wadhwani

Respected Sir,
I am owner of Moped Scootey Trenz having REGN PB-10CR-3250 purchased from Gulzar TVS Ferozepur Road, Ludhiana dated 02.09.2009, some problem in vehile from taking 1st service to 4th service, regading (engine noise & average problemI i wrote this problem all job card 1st to 4th but till date not solve my problem. As on date over warrany period the engg said some part of your engine is seas appox mate exp. 1200/-. But i already loedged the problem of my vehilce from long time under warranty but your machnaic not solve or service engg.

I hope you take a valuable response ot me as earliest as possible.

My contact No.[protected]

Dear Sir,
I have a complain about my motor cycle (starcity) having Eng.No-AFSG71876576 and Frame No-MD625KF5671G25222.with in warranty period I have found that there is little bit of crack in the OIL DRAIN NUT AREA then I contact to our local seller, SREE MAA MOTORS, Agartala, Tripura.But they couldnot entertain me as properly.Till now I have been suffering the problem for leakage of engine oil by the crack and using regular epoxy compound (M-SEAL).
Please do the needful from your end.
Thanking you
Your's truly
SIBAPADA BHATTACHARYA
AGARTALA.TRIPURA
PH-+91-[protected]
[protected]@gmail.com.

Competant motors — Not change parts in warranty

To
The MARUTI Suzuki

Sub: not satisfied with the competant services

Sir,
I am Mr. Kapoor chand Bansal owner of the MARUTI swift DL2C AK 2174
Purchased on 21-01-09 from competant automobiles and fitted CNG from them. They agree to give warrenty of two years. My vehicle is still in warrenty. And have a problem of wiring and fule pump change in my car now. But they not agree to do the same in warrenty and force to pay the said amount.
I found the same problem of wiring and pump once more on[protected]. At the time of such problem I was in Agra and go to the Kawasaki motors for repair. They not agree to changed the fule pump and wiring in warrenty due to cng fitting. I agree to pay full amount to change fuel pump and wiring. They change the pump but they had not wiring to change. But they make some setting in my car and started it. I pay Rs.8724.00
But it not solve my problem, I still facing the same problem and competant not agree to do in warrenty. I am facing very difficult problems due the very poor services and committements of competant motors.
Please take any action against competant motors to solve my purpose.
I hope you understand my serious problem.

Thanking you

Kapoor chand Bansal
[protected]
[protected]

Hello Sir, I Woned Apache 180 on 24.12.2010 I Brought This Bike Very Eagerly Why Because Its My Dream Bike.But The Delar Which I Brought Bike From Them Service Was Very Poor.Why Means when I Leave My Bike For The First Service on 13.1.2011. At that time 535 km has been completed. Now my problem is when drive for short distance the engine getting very heat. due to doubt i checked the engine oil level. The level of oil is very very low.They Didnt tell any answer properly and they treated us Cheaply. The delar Name Is BALAJI TVS - NEYVELI

Dear concern,

I owner of TVS Apache Motor bike (chasis no. MD634KE41A2G94269 & MFG. DT. 7/2010). I face some problem in handle. They sold me a bike with damaged rear alloy wheel. Handle jam when we use disk break and use short turn it not work smoothly. I visited 2 time to dealer Pankaj TVS at Jalgaon for same problem but they are not able sort out this problem.
There is mechanic who checked my bike problem & told bike is ok but still this is not ok. All the mechanics hired in Pankaj TVS are not professional. Now a new problem incurred front wheel make little noise while driving. Services Centre people not provide satisfactory answer why this problem incuured and all the time they do oiling instead of change part.
If they change whole alloy wheel with brake assembly, problem will be sort out. Pls help me in this regard to sort out same.

With Regards,

Nikhil Zope
[protected]