[Resolved]  TVS Motors — Lack of responsibility of TVS officials.

I am facing the similar issue in Goa .

Dear Sir/Madam:

I have Apache RTR 160 at this time and now I want to purchase Apache RTR 180. Is there any option by which I replace my Apache RTR 160 with 180 and give the remaining amount in EMI.
My Bike Color-Black
Kilometers-15, 000
V.P.O. Beholi, Tehsil Samalkha, District Panipat, Haryana, 132101.
Mobile Number +[protected]
Occupation-Medical Transcriptionist

Dear Sir,
I have purchased apache160 from Khanna Motors (Ambala City)(Haryana). But the servcing & attitude of the distributor is too bad. I have complainded him about the problems of the bike but they d't bother and refussing everytime by saying that we have no parts in our store and when the parts will availaible then you will come? they even d't want to entertain such type of complaints? plz do the needful...

I have Purchased TVS Star City Motor cycle on 2 nd may2007 from Lotus TVS Mettupalayam Road, Coimbatore

My Vehicle Reg no TN38T 5654

I have faced lot of problem from The beginning, since from my first service

The following are the problems

1.Mis- firing
2.Head Light vibration Noise
3.Getting Mileage only 45 Kms Right from my Purchase.

I have approached the service centre, Everyf time of service,

Even today itself my Vehicle is in their service Center.

Problem not yet identified & Rectified by themselves

They told me, that The complaint has been given to TVS motors & Engineers are not available right now.

Till The date problem was not solved

They just ignored to give the address. They also put a mockery which is quite a lot of frustration for me.

Hoping this letter will do some good to improve the service that all your customers deserve. Or my options are few and I shall opt any other brand which has some customer value.

Kindly do the needful at your earliest.

Is the vibration issue in apache solved ... i got a new bike and still i can feel the vibrations... why are the TVS ppl not able to solve the issue ...

Respected Sir/Madam,
I am Subrotho Auditto owner of TVS Flame; I bought the bike on 11th April, 2008 from Srinivasa Automotives, Dr.A.S.Rao Nagar, Hyderabad.

Frame No.MD625BF6181C10318
Engine No.OF6C81010666
Vehicle No.AP29AD5482

On 8th October, 2009 I got my 6th pay service done from the same place. During the servicing my bikes Speedometer was not working, I was told it is in the guarantee period get it replaced. At that time i was informed that in a weeks time the Speedometer will be replaced, but it is already more than three months and nothing has been done. Every time I followed up the same one week time they are harping on. I am quite frustrated, please take some action and get the problem rectified.
Hoping that immediate action will be taken, and my problem will be solved.

Thanking you in advance,

subroto

Iam Nithya I sent my vehicle (scooty Pep) for the paid service.While Iam leaving my vehicle the only problem was starting problem but after three idays i gone there to get back my vehicle. I was shocked because seat of my vehicle is teared. I ask the reason to service manager i got such an irresponsible reply that is if you are not satisfied then leave your vehicle and go.i got annoyed then i complained to HO Ambattur there also no proper reply.what is my question is if seat is teared while iam leaving for service then it will be noted in Job card but it is not they are simply passing the bug and spoiling the brand image of TVS. Atleast with this mail they can try something goood to the customers

Totally irresponsible TVS dealer (SBM TVS - ayanavaram) and equally useless tvs officials.