[Resolved] UniverCell — INSURANCE SCAM | |
An insurance claim was filed when my cellphone was stolen, but the insurance company sent it back and had a number to call if i had any questions. when i did call the person who answered the call was arrogant, abusive. Univercell promotes that insurance in its web site itself. The salesperson talks to you like that is the best insurance you can buy but it is not it is a scam, i dont think anyone will be able to get back any money from that insurance. DO NOT BUY THE INSURANCE FROM ALEGION sold by univercell for theft and damage of cellphones. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
Yes what suganya says is right. 2 weeks back my cousin lost his mobile in auto.Its a normal auto where people go in share. We have registerd a police complaint and given for claim. But they rejected it. When we called and asked for the justification they say if we loose our mobile in crowded places, only then can accept it. IN normal auto only 3 or 4 members are there if we loose there then its a negligence. Its complete dump company. Never belive this INS companies. we should black list them. Kindly dont waste the money for this stupid isurance.
Reply
Guys its bad, even none of ther contact no works, not even any mail ID all mails bounce back, its a fake service only to attract money from customers...you can try sending mails to them, it will bounce back.
Completely agree with you, Univercell and the Oriental Insurance company Ltd/ Univercell/ Alegion Insurance Broking Ltd company are fraud!!My sincere request to all, never buy handsets from univercell!!
i got my mob insurance about 45% of original value.
i got my mob theft-ed after months of purchase.
i will attach some files which might help u..
i got my mob theft-ed after months of purchase.
i will attach some files which might help u..
I totally agree with what you are saying as im facing the same issue now.
Univercell and the Oriental Insurance company Ltd/ Univercell/ Alegion Insurance Broking Ltd company are completely fraud and is total CRAP.
Case:
My brother's Lumia 720 mobile got damaged in an accident just one week from the date of purchase. Mobile screen got completely damaged and touch sensors are not woking partially. Back Cover of the mobile has got a mild dent.
Wen i claim insurance for this damage they frankly refuse saying that this will not be covered as this comes under partial damage. Only total damage will be covered in case of accident.
Moreover they ask for unreaslistic documents such as FIR from police for accident in bike due to skidding.
How will the police give a FIR for bike skid?
How can reject a claim for which the estimate is around Rs. 9500 which is more than half of the price of the mobile stating that it is partial damage?
BOth Univercell and the Insurance are washing away thier hands wen the customers are caught in these kind o[censored]nfortunate situations.
The response & service which im recieveing from Univercell & the Insurance is WORST...
These people are total FRAUD...
DON’T BUY MOBILE FROM UNIVERCELL.!!! A PAIN more than a CAUTION,
Univercell and the Oriental Insurance company Ltd/ Univercell/ Alegion Insurance Broking Ltd company are completely fraud and is total CRAP.
Case:
My brother's Lumia 720 mobile got damaged in an accident just one week from the date of purchase. Mobile screen got completely damaged and touch sensors are not woking partially. Back Cover of the mobile has got a mild dent.
Wen i claim insurance for this damage they frankly refuse saying that this will not be covered as this comes under partial damage. Only total damage will be covered in case of accident.
Moreover they ask for unreaslistic documents such as FIR from police for accident in bike due to skidding.
How will the police give a FIR for bike skid?
How can reject a claim for which the estimate is around Rs. 9500 which is more than half of the price of the mobile stating that it is partial damage?
BOth Univercell and the Insurance are washing away thier hands wen the customers are caught in these kind o[censored]nfortunate situations.
The response & service which im recieveing from Univercell & the Insurance is WORST...
These people are total FRAUD...
DON’T BUY MOBILE FROM UNIVERCELL.!!! A PAIN more than a CAUTION,
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No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661