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UniverCell Telecommunications Complaints & Reviews

2.7
Last updated Mar 7, 2021
Complaints 237
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127
Unresolved
110
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+91 485 283 4042
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+91 81 2982 2279
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No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha
Ernakulam
Ernakulam District
Kerala
India
686661

UniverCell Telecommunications reviews & complaints page 7

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L
lnsdhana
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash Back amount not credited in account even after 3 1/2 months

Address:Chennai, Tamil Nadu

Hello,

I am L.N.S. Karthikeyan and my email id is [protected]@gmail.com. I bought 2 Samsung S Duos Mobiles in the name of C.SATHISH, on 01/01/2013 at Univercell Showroom, Adyar, Chennai-600020. That time univercell advertised 5% CASH BACK offer for SBI Cards. So i used my SBI Debit card for two mobile purchases and swiped Rs.24000/- from my SBI Card and Balance amount 6100 given as Cash for the purchase.

...
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N
namitnaik
from Satara, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of product & no reply to e mails

Address:Chennai, Tamil Nadu

Myself Namit! I have purchased micromax mobile from www.univercell.in on 27/03/13 considering delivery time mentioned i.e. 15 days & cost, order no: UNCO39044(made online payment on same day). Then I found I am not able to login to my account to check my order status hence I immediately make complaint on [protected]@univercell.in but till date problem is not solved further 15 days delivery time is over & I have sent 9 emails to [protected]@univercell.in...
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M
mohitagg7
from Khed, Maharashtra
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Non-delivery of an ordered Mobile Phone.

Address:Mumbai Suburban, Maharashtra

Univercell, Chennai

Online Order.

I ordered a phone online on 30th March. There has been no update about my order, order status, tentative time of delivery. Customer care is not responding my emails. Their phone is always busy. Order # UNCO39588

Phone - Micromax HD Canvas

Mob [protected]
Email ID - [protected]@gmail.com
Address - Aurora, Opposite Govandi Police Station,...
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A
Anand Sundar Rao
from Chennai, Tamil Nadu
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Order Not Received, Poor Customer Service

Address:Tiruvallur, Tamil Nadu

Dear Sir/Madam.

I booked my mobile (Micromax A116 Canvas HD for 14,500/-) on 27 March 2013. they told with in 7 working days we dispatch your product. Now the date is 09 April 2013 Still i didn't received my product. Please take necessary action to get my mobile soon.

Thanks,
Anand...
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P
palanidilip
from Mumbai, Maharashtra
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manufacturer defect and cheating

Address:Chennai, Tamil Nadu

I purchased Sony xperia j mobile on 19/2/13 at univercell mobile shop thiruvanmiyur ,Chennai 41 on 23/2/13 my had problem with my mobile the problem is when ever I connect my mobile to the charger mobile gets switched off automatically I took it to the show room they said u have to take it to the service center. I took it to the service center they checked and said it's a manufacturer defect and they said we I'll send it to Sony...
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prabhatwo
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheated

Address:Chennai, Tamil Nadu

This is Prabhakaran, I have bought new mobile ( Mobile model no Nokia 101, bill no:0617282 IMEI Number : [protected] ) besant nagar showroom ( 2nd Avenue ) on 16.02.2013. When I visit showroom they said mobile price Rs -1850/- and charged me same amount, then only I came to know that mobile price only Rs -1400/- and MPR also Rs-1709/- only. Than I am directly visited showroom and asked them what are the charges included, but still...
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M
maheshtpudi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

- Offer for Mobile - cancelled

Address:Kadapa, Andhra Pradesh

- Offer for Mobile - cancelled
On[protected] @ 19:37:26.0 we have placed an online order for purchase of mobile "SAMSUNG 118-S 7562 GALAXY S DUOS" whose MRP was INR 15,200/- but was available for INR 10,399/- vide Order No. UNCO36472 dt 08.02.2013. But the company's representative called us on 09.02.2013 and informed us that it was a promotional offer (for trial purpose) hence the company would not be in a position...
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E
easwaran s
from Bankura, West Bengal
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non availability of product after announing sales promo scheme

Address:Chennai, Tamil Nadu

After releasing big ads in the dailies for sales promo with schemes, at appears that deliberate attempt has been made to make the products available in the show rooms as they can save the gold coin announced Vadapalani show room of univercell could not deliver Samsung S Duos for the past three days; we had to go three days due to the friendly nature exhibited by their salesmen who are helpless

easwaran.s
[protected]@gmail.combr...
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V
vinsamz.sam58
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating

Address:Hyderabad, Andhra Pradesh

hi i am K Srikanth i have taken a samsung galaxy s duos which they sold to it to me for Rs.17,300 and on the bill the amount was written only 16800, its been only 25days what i took the phone.
now when i checked it in the online the price of that mobile is Rs.14988 so they cheated me in this i lost 2300rupees. please try to take an action on them and do the needful for me and my mobile number is ;-[protected]...
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D
Dilipkumar719
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not responding properly

Address:Tamil Nadu

Dear Sir!!!!!

I had bought a Sony brand mobile in Univercell mobile branch locates in officer's line, vellore, tamilnadu. I bought the mobile on 9th of August, 2012.They offered me a PAYBACK card to redeem points, and they certified that the PAYBACK card will be activated within 15days from the date of purchase and the activation number will be sent to my mobile number and also to my e-mail id. But the thing is not...
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S
Suriya Deepan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating a customer in the name of CASH BACK OFFER

Address:Chennai, Tamil Nadu

Hi,

I have purchased Nokia Lumia 510 from the Univercell Mobile shop (in madipakkam) during the diwali season.The shop keeper told me that I am eligible for the 5% cash back offer (It came in the newspaper too).They refuse to take cash & swipped my card.Later,The cash back money was not paid back to my account.When I approached them.The shop keeper said the manager is on leave & he called up some one & updated...
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N
NaMurugesan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FALSE COMMITMENT

Address:Bangalore, Karnataka

SUB : Don't give FALSE COMMITMENT

I m the one who suffered from your false commitment.

I was purchased one new sony mobile from your "GOPALAN MALL Outlet , Rajarajeshwari Nagar,Bangalore" on 21/10/2012 .
Your Showroom manager (Mr.Naren - [protected]) told that i will get one GIFT (Headset) for my purchase and he also said that right now we dont gave stock so you will come and collect on...
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S
sudeep.v
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diwali gift

Address:Tumkur, Karnataka

13th Nov 2012 I purchaced HTC desire v smart phone worth of rs 16,700 from univetcell, dat day due to diwali festival there is a assured gift of worth rs5000 laptop is announced by them, I filled and send all details to univercell , and after I got the replay to my mob no from them. but up to still now I won't receive any gift, almost 1month completed...
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V
Varghese84
from Gurgaon, Haryana
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2474.50 charged from my Credit Card After 2 weeks

Address:Bangalore, Karnataka

Hi Managing Director,

This is regarding to the very bad response from the Univercell manager - Sukumar. Univercell supposed to pay me back the additional amount that debited from my Credit Card - Processing Fee charged of 2473.50Rs on 17/07/2012. I went to the Indranagar shop 3 times and all the 3 times i got the response as to call Sukumar.

SUKUMAR TOOK THE ONLY FIRST CALL AND AFTER THAT HE NEVER BOTHERED TO...
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sam t mathew
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Promised complimentary accessories not provided

Address:Bangalore, Karnataka

Hi
I recently (06 Nov 2012) purchased 2 mobile phones (HTC Desire X and Samsumg chat), both accounting for RS 25000/-, from Univercell, Arekere, bannerghatta road, Bangalore outlet. At the time purchase the sales man promised me complimentary mobile case and screen protector. However, they did not have stock of HTC Screen protector. They ask me to visit the store on next day. But when I visited they told me the excuse that they exhausted...
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A Malathi
from Hassan, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product

Address:Tiruchirappalli, Tamil Nadu

I bought a new mobile from the following address:
Univercell showroom,No 28 S V V Mall, Thillai Nagar Main Road Next To Bata Showroom, 9th Cross Street, thillai nagar, Trichy - 620018

I bought on 18th of october but with in 3 days I got display problem . I went and handed over my mobile . They did not give any responsible answer but they taken for service. Like this many mobiles which bought in the above showroom got...
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A
Ajay Chander R
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prompt response

Address:Coimbatore, Tamil Nadu

Dear sir ,
I am Raguram Vasanth ( resident in pollachi ) bought a new phone on August 15th in Univercell shop at R.s puram – kovai , where I am been told by the staff that I am having free offer [ headset ] for every purchase. I paid my amount without any due on the same day . when asked for the free offer , they told me that they don’t have any more stock now. They said that they will give it to me by next week ie., on Aug 22nd...
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Address:Visakhapatnam, Andhra Pradesh

I was told by the sales girl named Haritha that if I insert an airtel sim then I will be getting 2GB data free at speed of 3G per month for 4 months. So, I purchased Nokia Lumia 610 on 4th of this month. Aitel has not provided the free service so I contacted Univercell and they say that the service no longer exists.
Its clearly written on the box that free service is applicable....
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E
eldhosev
from Mumbai, Maharashtra
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Order not processed or shipped

I have ordered one mobile phone with Univercell online store. Even after 12 days they have not shipped the item and not responding for queries....
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S
shiva10
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overcharged

Address:Andhra Pradesh

Hi i have purchased Karbonn tablet on 5th oct from ameerpet,univercell stores which is in hyderabad and the cost of tablet is 6990 in the other stores but the store has charged me 8070 instead of 69900 thats really bad i would suggest my friends or family members not to purchase any cell phone in this store as they have over charged . i need my money back
i[censored] want proo[censored] can check on this website abt the cost of smart tab 1 pricebr...
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