UniverCell Telecommunications Complaints & Reviews

I ve taken the above refered phone in nov 2013 from UNIVERcell madhapur, Hyderabad.It worked only for 1 month. In January 2014 I showed the phone to showroom people. They said they get it repaired . So far they have not done anything to that phone. Just bringing from the service centre and giving back to me. Again after one or two days it he problem arises and I've to call those people and take the phone for repair. This is ridiculous . At...

Worst and ridiculous store ever seen is univercell uppal hyderabad.
They will promise huge amounts of gifts in the begining and after being brought
The mobile they say to come next day and story continues like there is no stock
I have not even got to any government office these many times... and Most dumb
Employees ever seen in uppal univercell...

Never ever purchase any product from this store....

My name is vinoth, 2nd feb 2014 I was bought Samsung Galaxy Grand 2 mobile @ Perambur branch, as per the commitment given by the branch people and also mentioned in my bill is Power bank and boom headset to be issue. But till now power bank gift is pending from your end, if am trying to contact your branch there is no proper response always they replied no stock. Without stock why they gave falls commitment to customer, i was purchased reason...

I recently bought a portable USB charger DC-16 (stick charger) from UniverCell, Ameerpet, Hyderabad. for my LG Optimus L9, I had been told that DC-16 is capable to charge my cell at minimum 2 times, the employee there himself checked my cell and suggested me that charger. But when I bought it, I found its not even able to charge my cell more than 75%. When I went back to store very next day with my complaint, same employee there refused to...

Hi Manju,

I am really very upset and now you people become fraud. Yesterday i.e, 05.02.2014 around 6:00 pm I received a phone from your representative Ashok from your outlet i.e, in Forum Value Mall WhiteField.

I came back home and found that it's IMEI no: [protected] where as my owned phone IMEI no: [protected].

You people is now started to cheat customer by handing over wrong...

I am Manisa Paul. I am very offended by your service that you provide your customer after buying mobile phone. I bought Micromax A87 mobile phone for Univercell from Mallesharam Mantir Mall. After using the mobile for 7 months it's microphone stopped working. I shifted to Whitefield location. Hence, it's within warranty period I've given it to Univercell in whitefiled location (Forum Value Mall) for servicing. I've...

very poor customer care... initially while buying my mobile HTC Desire V, the executives where pleasing but while the problem occurs within the warranty period they were careless about the problem.. and they have taken a complaint at 5.1.2014. i was waiting a long for the status of my mobile... and enquired the shop. Finally they were in negotiation of 3k to 3.5k. even my mobile was in theft and breakage warranty. please need a relevant...

Sir,

On[protected] i went to uivercell nellore, andhra pradesh to buy a tab, and enquired for lenova or samsung tab, they told to buy zinc tab as the product is very good and good customer support after lisenting to them i bouught it, with in a week charge socket of tab was got problem i went to them they told it wont come into warranty, then i asked them how come it u only told this is best tab to buy(Even iam not intrested...

Dear Univercell Mobiles, On[protected] I have bought a Nokia 105 from Univercell Udupi.Now within a week it has hanged and switched off automatically several times .I reported this to the Nokia service centre in udupi and they directed me to you but showroom manager is so negligent and arrogant that she says the handset itself has problems and we don't recommend people to buy it which they never did during the purchase .I argued that...

Hello Sir, I have bought a new mobile Samsung Core model no 8262 on 2nd of Nov'2013 at Univercell Puraisawakam Chennai, after 10 days the issue starts that the mobile is not charging properly, i thought its a small issue and we did not realize this is going to big issue when i approached Samsung customer care near Peramber location they have told me that there is boosting issue and they have booted the charger and they have given...

I had made a purchase of one nokia lumia 625 from one of the stores of the above stated franchise on 20th of december.my invoice no is p..m.dr/4969. after a day o[censored]sing the phone, I had experienced a multiple number of erratic hangs.on 23th of December I personally went over to the store hoping for a replacement as I felt there was nothing else you could possibly do to a phone that has manufacturing defects by default.but the cold shoulder...

Hi, i bought a new Samsung Core Dues mobile from universal Tirupati Your Executive Mis G.Anjali received me and suggested a mobile model (Samsung Core Dues )after 1day it say no net work coverage i had taken the Mobile to Samsung Service center and they had said nothing to do we are not sure what had happened so asked the universal people i went to universal They said they will call us in an 1 day but no call From him .but they are not respond...

i bought a iphone 5s from univeral with is in chennai.its in phoneix market city.since the manager told i paid a sum of rs.1000 as a advance for the phone bt later on i was told that if i pay the whole amount from my citi bank credit card i wll get a cash back of 5%.its one week today i have not got the cheque of that amount.when i called on [protected] the lady s not responding to the call and c dont know how to talk to a customer. she doesnt...

Hi, It has been a terrible experience with Univercell recently. When purchasing a product, they act very calm and peaceful. However, when getting back to them for any after sales support, them customer service/experience is a ridiculous. I purchased a Nokia 101 handset on 18/10/2013 from the Univercell Koramangala Branch for Rs. 1650/- Invoice Number (UKA) : 2547779 IMEI Number : [protected] After purchase I was able to use the...

Sir; I have brought a HCL me V1 tablet from univercell showroom in Ooty branch on 01/04/2013 after i faced software problem in the tablet.Then i gave it to univercell showroom Ooty branch for servicing on 04/09/2013 then i received my tablet after 41 days. Then i found that tablet 1.Display has been changed 2.Button has been misplaced 3.Display problem, Damages at the edges. But Univercell showroom Manager informed me problem...

I have planned to buy new android mobile. So went for univercell. They showed me samsung and cellkon mobiles. They said samsung s7262 price 6900rs and cellkon A10 is 6400rs. I am very much interested to buy samsung but they cheated me and said that the celkon A10 is best compared to samsung and told me about its features.So i have changed my mind and bought cellkon A10. The price for the cellkon A10 is 6580rs. But its real price is 4000...

Hi, This is regarding the request Samsung Core Purchase Refund amount. I have purchased a Samsung Core on Sep 7th, 2013. While using the phone i found some problem and Habsiguda branch people suggested me to get the DO from Samsung service center which is located in Tarnaka, I went there and got the DO and submitted in Habsiguda branch. Again i have taken the new Samsung Core again i have faced the new problem and I have got the DO...

hi. i bought new sony xperia M in univercell at vellacherry mainroad branch ( not oppo to vijyanagar bus stand) they said there is the csh back offer in Xperia model after submitting the EMI number thru message we also did that but we didnt get the call, the sales man said u will get call you can go home but we didnt get the call. Next day i went and ask but they said u r not lucky customer so u will not get cash back. The same mobile i heared...

Hi i have purchased Xperia z1 from one of your showrooms located in frazer town Bangalore, i really had a bad experience regarding the offers That they were giving me before i could buy the phone, they said i will be getting benefits like 3g connection for free for 2months plus accessories worth 20k, they said once i buy the phone i will get a scratch card and if i Am lucky i will get some cash back or some other benefits once i bought the...

From Suresh Kumar, SHIG B4/58, 4th Phase, Yelahanka New Town, Bangalore - 64. Sir, I had purchased CELKON Tablet from your ESTEEMED shop, Univercell, yelahanka New Town on 10.01.2013 and the same was giving problems and given for servicing on 13.04.2013 to the same shop. The shop had given receipt for servicing No.5507 dated 13.04.2013. The same is enclosed as proof. Even though 6 months over, there is no intimation or response...