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UniverCell Telecommunications Complaints & Reviews

www.univercell.in

2.7

Updated: Mar 7, 2021

Complaints 237

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127

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110

Good! UniverCell Telecommunications values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that UniverCell Telecommunications step up their efforts to fully resolve all complaints 👍

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UniverCell Telecommunications

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Double swipe down and twice the amount charged

Computer Generated Bill not issued

fake commitments

UNIVERCELL CHEATED TAKEN INSURANCE AND NOT GIVEN INSURANCE EVEN GIVEN WRONG INSURANCE NO

Brand new Lumia Display not working and totally disgusting service response from Univercell

Most useful reviews

Due to their bad suggestion only wasted my money in one mobile

Free Gift Pending for 3 months

faulty hangout as complement given at chennai Trade Fair Exhibition on 6/7/14

DOCOMO Recharge Issue

Poor operations, customer service, making false promise

UniverCell Telecommunications reviews & complaints page 8

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Address: Dahod, Gujarat

sir
i purchased micromax a100 handset form univercell.in i got hand set on 6th oct but it is not working i called many times they are not replying my calls they are not talking on call or picking phone
uniovercell is cheating customers

i called micromax they told u have to talk with univercell they can replace bez if any problem comes within 7days of purchase company will give replacemet but univercell is not...

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Address: Chennai, Tamil Nadu

Dear Sir ,

I am Solomon working as a Logistics manager for chennai in ASPRI spirits , I bought a mobile on 15.8.2012 for the price of 7300 plus the theft insurance . on 24.9.12 when I went to keep invitation I lost my mobile when I kept the mobile in my bike pouch . somebody has stolen it . next day morning I gave a complaint and called univercell for claiming the insurance ,they gave the insurance company number , I spoke...

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Address: Bangalore, Karnataka

I had bought a nokia mobile from univercell for Rs1500. AT the time he unpacked the mobile and turned it on , it freezed and the salesman had to take off the battery and restart it. I informed salesman that it could be a defective mobile. Salesman informed that since its turned on first time, that is the reason it freezed. He told that if i face the issue again then they will change it. I started using the mobile and my calls are getting...

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Address: Chittoor, Andhra Pradesh

respected sir,
As i purchased an HTC mobile from an univercell show room from chittoor,andhra pradesh on[protected] where it was not working properly from 6months .i used it only for 3months touch problem is more and i gave it service center where they took 10 days for one service and i gave for 2times to resolve the problem but same problem is arriving over it now also iam not using it but they are not correcting the problem...

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Address: Bangalore, Karnataka

I have purchased HTC Explorer mobile from Univercell Indiranagar (Bangalore) branch (21-July-2012), and I used my credit card for EMI payment.
When my credit card bill came, there were two purchases has been deducted. One was my mobile EMI and one more EMI of some others' purchase.
They miss used my card to pay some other person's purchase. I remember, one lady was quarreling with payment department about money when...

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Address: Chennai, Tamil Nadu

Attn : Consumer Court Concern Person

Sub : Univercell Mobile Company - Chennai ( Camp Road Branch ).

1-We bought a Nokia mobile at Univercell Mobile company at Chennai (Camp Road Branch ) dt.23rd June 2012.
( Tax Invoice # UTN : 422553 )
2-After 4 days mobile didn't work but since we were travelling we couldn’t return same day but we returned to them dt.24th July 2012.
( Receipt...

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Address: Bangalore, Karnataka

This Below Issue are facing problem in Univercell near Jalahalli Cross

1.No Customer Stastification in picking the call or no response Univercell Jalahalli person are Ramya,Shankar & Kiran

2.After taking the Mobile on 26/06/2012

3.First i was looking for HTC one X due to non avaliablity of white colour Ms Ramya has suggested both are same you can buy the HTC Sensation XL but while buying...

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Address: Chennai, Tamil Nadu

Hi ,

i have purchased a new karbon A1 mobile from velachery univercell show room in june 2012 and found full of issues from of day of purchase and when i approached the Univercell in 1.5 months they told you should have come within one month. During the purchase i asked a touch screen simple mobile in the range of Rs5k and they offered this is the best and when we go for service i can see the worst response. I gave the mobile...

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Address: Chennai, Tamil Nadu

Dear Concern,

Had bought a new Samsung ACE Plus mobile at Univercell Velachery Branch worth RS of 15500 on 18th July 2012 [18:54:22].

The very next day from the date of purchase I noticed that there is a SIGNAL ISSUE with mobile wherein signal bar is full but when am making outgoing getting an error msg as “MOBILE NETWORK NOT AVAILABLE” and most of the incoming calls are...

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Address: Ernakulam, Kerala

I purchased a Samsung Galaxy SIII GT - I 9300 on 26/07/2012 from Univer Cell Telecommunications India PVt. Ltd for Rs 38,500/- which is faulty. As directed by Univercell Executive Aneesh, I have given for repairing the product Samsung Official Service Centre and reported the product is faulty motherboard and Mike. This has reported to univercell by email and phone unfortunately they are not responding.

Attached is the report...

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Address: Hyderabad, Andhra Pradesh

Dear Sir,

My self S.RAMESH KUMAR from Hyderabad (A.P) with the phone numbers [protected],[protected] I have buy two cell phone from univercell at IDPL Hyderabad (A.P) show room on 19/07/2012 the model name is MICROMAX MODU which is 4730/- & the SONYERICSSON X-PERIA MINI on 20/07/2012 from the same show room for the cost of 11200/-

...

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Address: Hyderabad, Andhra Pradesh

I bought a mobile recently(its hardly a month). I use it very rarely as mobiles are not allowed in my office. But the mobile which i bought is not working(getting switched off regularly and going to emergency call frequently). I want to put a note here, the mobile is not damaged or dropped from hand till date. when i took the mobile to UNIVERCELL and they give vague reasons saying one in every 10 pieces gets damaged. I am afraid if this is...

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Address: Chennai, Tamil Nadu

Sir,
I ordered samsung 3530 mobile phone from www.univercell.in . These people say that they wont be providing me with courier service at my place. Now they are not cancelling my order despite of saying the customer care so many times. Please help me as soon as possible to get the refund amount. My order id is UNCO24648....

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Address: Chennai, Tamil Nadu

Univercell is cheating the customers who buy mobile at their showroom. I bought a Karbon Smarttab 1 from Univercell pallavakam for 7990 MRP. THier online price is 6990 MRP (inclusive of all tax and free delivery). I do not understand how a brand will cell 1000 RS more in showroom compared to online. I go for the name Univercell and I assume online price would match showroom. The reason given by their customer care is, the price difference...

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Address: Chennai, Tamil Nadu

I bought Micromax funbook from Univercell store, Velachery, Chennai. Funbook has bundle offer with Tata photon+. It mentioned that they will offer Photon+ for additional of Rs 500.

But in Velachery Univercell store, they mentioned that the offer is not valid in Univercell and they charged Rs 999. One of my friends bought in Croma store and he availed the offer.

The response given by store manager is that they...

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Address: Rangareddy, Andhra Pradesh

i have buy a mobile in uinvercell showroom Dilkush Nagar last 8 month ago i have faced a problem in the mobile i have went showroom and asked for replacement of the mobile they did not replaced ... and there repaired in there own services center in hyderabad and give me back again after 1month same problem and addtional problem like this i was happend 4 to 5 times am having all receipts with me and last they said that sir pls go to micro...

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Address: Chennai, Tamil Nadu

Hi, We bought a new handset at UniverCell, Velachery and within 25 days the phone was completely out of service.When we gave the phone for service to the company we never got a proper response amd finally we were told that nothing can be done with the handset…Is this a reponse for a brand new phone which is still under warranty? We are still paying the EMI for the phone.Not only me , some of my friends have also had such a bad experience...

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Address: Krishna, Andhra Pradesh

I bought a mobile phone sony ericcson xperia x8 worth rs 13800,in univercell showroom,vijayawada on march 25th 2011 with my first salary and even paid extra for insurance.Unfortunately I lost it within a year itself.I contacted them and did everything they instructed me to do,roaming around all corrupt government offices for a week and submitted the documents they requested and approved.Today,after 2 months i got a reply from the insurance...

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Address: Chennai, Tamil Nadu

respected sir / madam.
my name is sundar iam studing in uk, three month before i brought a new mobile phone (C5-03) for RS 9,150 from univercell after one and half months later the mobile was not working i took the mobile to the univercell ,chennai,parrys branch. they said to rectif this problem it will take 15 days .but till today i did not get mobile. mobile went to repair and came after 20 days...

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I had bought a airtel prepaid sim card from univercelp showroom, TTK Road, Alwarpet, chennai on April 23rd 2012. Its been 6 days. Sim is not yet activated. Airtel customer service says that they have not received activation request fron univercell. There is no response from the showroom contact no. If I get to speak to them, the person incharge is unaware of what needs to be done and not helpful at all. When I had asked to speak to the manager,...

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