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UniverCell Telecommunications Complaints & Reviews

2.7
Last updated Mar 7, 2021
Complaints 237
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127
Unresolved
110
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+91 485 283 4042
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No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha
Ernakulam
Ernakulam District
Kerala
India
686661

UniverCell Telecommunications reviews & complaints page 6

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A
anirudhmas
from Channarayapatna, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating in jayanagar 4th block branch bangalore

I am Anirudh Maslekar who purchased a Sony Xperia M on 7th september 2013.Bill invoice no-P.B.JN/1406 invoice date-7th september at the bangalore Jayanagar 4th block branch.I was supposed to get headphones free along with the phone.The Headset was not available and the store manager promised that he would deliver it to their Udupi univercell branch. I have called the bangalore branch 7 times in past 3 weeks and udupi branch 3 times and all...
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A
asad100
from Belgaum, Karnataka
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Not supplying the free pouch for cell phone LG optimus e975

Address:Hyderabad, Andhra Pradesh

i have purchased android smart phone LG optimus 975 ( OPTIMUS G) from UNIVERCELL, MEHDIPATNAM, HYDERABAD, ANDHRA PRADESH ON 15.08.2013 ([protected]) vide invoice No.P.H.MD/5271. The product was promoted by the dealer and it was assured that the handset is bundled with a genuine leather flip pouch which is free of cost. The dealer has also endorsed the same on my tax invoice. Believing the words of the dealer i have preferred to buy the...
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A
anil kumar kokkadu
from Delhi, Delhi
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NO RESPONSIBILITY

Address:Kollam, Kerala

i have bought a samsung guru duos on 1/09/13 and now its having some complaints like we can even cut or switch off the mobile.and i didn't not received my lost money of Rs.3500/- after sweeping my card for a shopping in the universal mobile showroom, punalur.i would like to file a complaint against them for this irresponsible work and attitude from them.....
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N
nanjiljohn
from Gurgaon, Haryana
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service of datacard

I had purchased a reliance netconnect data card on 20.07.2013 at your outlet in Srivilliputur. The device ceased operating and I had handed over the same at the showroom on 16.08.2013. The show room claims to have sent it to Chennai Office whereas your Chennai office denies receiving. I am getting conflicting replies and request that some correct information on the same be provided I have been a regular customer and feel let down by this...
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S
sumon sardar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very bad behavior with me in universal the mobile expert

my name is shankha ,i went forum mall univer vercell to buy a phone .i go to the store and many demo phone is there i just check one phone that time that phone was swichoff one of the staf of univercell told me very rudely its getting off and ofter that i just i asked maybe charge is not there that time he use many bad language and he stsnd in forent of me for fighting, this tipe of behaviour we never expect from the store like univercell.dat:-19/9/2013...
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E
ElJa
from Hassan, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False info, money hasn't been refunded after cancelling the order.

Was led to the site through Junglee.com when I typed in the phone I was looking for in a specified color. After much debate, couldn't reach for inquiries, through the no. given on site. Nonetheless my dad typed in the color I wanted as the option had been given on the order request e-form. Given occasion: My Birthday present, placed the order and waited. Price of item:Rs.4,449.00/- + Insurance value:Rs.134.00/-amounting to:Rs.4,583.00/-...
+1 photos
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S
sivaprakasamsenthil
from Auroville, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding poor service and cheating motivation of Chidambaram branch sales center

From M.S.Senthilkumar.B.A., B.L., Advocate Sri Kaathaayi Nivaas, 71 A, Gnanavinayagar koil Street Kattumannarkoil PIN-608301 Cell:[protected] TO, Mr. M. Sathish Babu The Founder/ Managing Director, Universal Telecommunications, Chennai. Sir, I have purchased one BSNL Penta Tablet on 01.06.2013 at Univercell Mobile center, having shop at West Car Street, Chidambaram at Rs. 5, 500/-, for my 11 years old...
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D
dashki
from Mumbai, Maharashtra
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No response to customer complaint email

I had purchased a Nokia Lumia 620 at UniverCell Showroom (T.T.K. Road, Chennai). Invoice No: P.AGF/3296 The purchase being at Regional Head Office, I had expected better service than what I received. When I posted my complaints in detail, to [protected]@univercell.in all that I received was an automated reply (on 21st June 2013). UniverCell did not bother to contact me after that!...
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Yogesh Vijayakumar V
from Chennai, Tamil Nadu
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new tablet 4 days old got dead!!!

Address:Tiruchirappalli, Tamil Nadu

i bought a micromax tablet at univercel on 09.08.13 but i got dead on 19.08.13 itself... i went to universal mobile shop and reported abt this... they gave me the address of the authorised service centres number... i went ther on20.08.13..but they calld me on 21.08.13 and said a lie tat the display was broken...and something bla bla bla...they are too lethathic and is no of full responsibility... i have both ma warranty bill...mobile...
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P
psrik30
from Hyderabad, Telangana
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Adviced wrong phone by saying wrong features

Hi i am srikanth, Ph no [protected], this is to inform you that i have visited univercell to purchase Samsung grand, there your representative suggested me to a lg mobile by saying all fake features as it has gorilla glass, it works more faster than grand etc., and it coming for just 14500, so i took the mobile, next day when i am using it start getting heat moblile for browsing for just 1min, and i found signal problem, When i checked the...
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Address:Tamil Nadu

sir,
i went to madurai univercell shop near annanagar to buy a andriod mobile for a price around Rs.7000.I actually had a idea of buying samsung. They suggest me a byond b 63 model mobile and its cost is around 12000 and due to aadi offer they said that we are offering this for 6500. since its on my budget and it having more option and their words about the company made me to buy it.and as a buyer usually we choose a best offer and...
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S
Sri Thiyagarajan N
from Kosamba, Gujarat
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Poor After sales

Address:Tamil Nadu

I bought Nokia mobile last year and they told you make insurance for the mobile and if incase your mobile is lost we can provide 80% of your money back and you no need to provide FIR copy or any thing just your bill is enough. Last week i lost my mobile an today (10/8/2013) i went to Univercell Broadway branch and received a worst customer experience by Mr.Martin. I told i loast my mobile and want to claim the insurance amount. but he just...
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V
vpichai
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service not activated

Address:Tamil Nadu

I purchased internet USB card at Univercell, Express AVenue Mall showroom on WEdnesday August 7th at 2:30 PM. I was told that the internet service will be activiated within 4 hours after I provide a copy of my passport for identification. I provided my identification at 5:15 PM on August 7th. After several phones calls and follows up I still don't have internet connection. I am told to wait 2 hours everytime I call. The loss of internet...
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B
baalaji.kc
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rate difference

Address:Karnataka

Im one of the regular customer of Univercell and i had purchased more than 3 mobiles in Univercell and i always recommends my friends also to purchase mobile in Univercell.
Currently I had planned to puchase Iball Andi 4.5Q in "Ashada Ardha offer". I got quote of Rs4500 for the mobile in Indranagar branch and Rs 4200 in gandhi bazzar branch. Since i was residing near Jalahalli cross, i planed to purchace the same in Jallahalli...
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S
Satish278
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed to deliver my mobile and not responding to calls and emails

Address:Hyderabad, Andhra Pradesh

To whom soever it may concern

I had purchased HTC Desire V (White) through Univercell website i.e., "univercell.in" on 8th July 2013 vide order no UNCO42947. The payment mode selected was through "3 months EMI option by Credit Card". As per the commitment at the tim eof booking, the mobile was to be delivered on 15th July 2013.

On 13th July i have recieved a call from Univercell customer...
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S
Shivany
from Guruvayur, Kerala
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Regarding the phone accessory

Address:Chennai, Tamil Nadu

I brought this phone LG Optimus LGe435 on 6th may 2013 and the person there told me that the phone cover is not available as of mow he would get it in 3 days from 3 days its been 1 month.I have been regularly calling them to ask sometimes they say Ma'am i will get it in 2 more days or 1 more week,I will deliver it to your address and lots more excuses.Please help me out with it....
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R
rathanrklev
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Useless Accessories

Address:Chennai, Tamil Nadu

I bought a Samsung Tab in Tambram Univercell Outlet. I asked for Scratch guard which they charged for 900 and said if you buy a pouch for the tab we have a combo offer for 1700. I trusted univercell and didn't verify with tab. But it was useless pouch, It was not a right fit to the samsung tab and it haven't gave the option for camera. If I want to take the picture I have to remove tab from the pouch and take the picture.
br...
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N
nitha.pa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent Information to Sell insurance on a product

Address:Bangalore, Karnataka

Incident :
I bought my Nokia Lumia 820 on 6th of March 2013 from Univercell outlet in Forum mall in Koramangala, Bangalore.
As they did not have the red colored phone, they had it brought from another outlet. While purchasing the phone they quoted regarding the insurance of the phone.
I clearly asked if the insurance would cover damages caused due to dropping of phone from hand, the reason I asked it is because it used...
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Y
yazhini
from Mumbai, Maharashtra
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Samsung Galaxy cheated

Address:Bangalore, Karnataka

Univercell showroom is selling mobile phones by advertising 0% interest/15% cash back on samsung mobile phone. when i bought the mobile phone,
they told the credit card is not accepted for EMI option. But when i called customer care of my credit card department, it must be accepted. They cheated. I didnot get my 0% interest. I had to pay my payment. when i asked the manager of showroom, what is done is done. it cannot be undone...........please...
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A
asvj81
from Chennai, Tamil Nadu
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Galaxy Grand - 12 days old - Mother Board Issue

Address:Chennai, Tamil Nadu

Hi,

I purchased a Samsung Galaxy Grand from Univercell from Annanagar Blue Star Branch. on 14th April 2013. I had got a problem of WI FI not working on 25th of April and i took my mobile to Univercell on 26th April 2013. I was told that this was a software issue and should take it to the service center.

I took it to HI Tech Solutions in Annanagar opp to K4 police station and they had my mobile for 2 days and...
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