UniverCell Mobile — Mobile problem | |||
Attn : Consumer Court Concern Person Sub : Univercell Mobile Company - Chennai ( Camp Road Branch ). 1-We bought a Nokia mobile at Univercell Mobile company at Chennai (Camp Road Branch ) dt.23rd June 2012. ( Tax Invoice # UTN : 422553 ) 2-After 4 days mobile didn't work but since we were travelling we couldn’t return same day but we returned to them dt.24th July 2012. ( Receipt Ref # Service Request Form # 8810 ) 3-Our Hand set color was in black and now they want to replace it with green which we don't like and don't want at any cost... Univercell guys are saying we informed them to change to Green color but its not at all correct. 4-We have been chasing them for almost 2 month and till date there is no proper feedback - They are pushing us to take Green color mobile where as we bought black color originally and we want black color only. 5-The mobile cost is Rs.3551.72 and we have already spent over Rs.3500.00 only on Taxi just going back and forth - We can not afford to go again and again asking for our mobile and hear them same story from them. 6-Let us know the correct way to approach them and get our mobile - We are complaining bcoz these problem should not repeat to others customer and we should get our mobile in the same color we ordered and gave for service. 7-If we don’t get any feedback we will definitely consult a lawyer for further action - Univercell people are under estimating customers and we want to show them that what they are doing is not right. This email should be treated as a serious issue - Thanks and look forward for a positive feedback form your end. Regards Subbu Mobile - [protected] or Senthil Kumar - [protected] Was this information helpful? | |||
 3 Comments | |||
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univercell mobiles has the worst service I have ever experienced.
Go thru my bolg to know the details on the cheat
nirmalnathan.bolgspot.com
Go thru my bolg to know the details on the cheat
nirmalnathan.bolgspot.com
UniverCell Mobile — false statement and poor service
univercell mobiles gave me the false statement and worse after sales service.To know the story see my blognirmalnathan.blogspot.com
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No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661
UNIVERCELL — Mobile problem
it's a one of worst dealer shop, the educated people will never go to univercel shop, i bought a LG mobile on last tuesday evening, and went to home to charge it, but the battery is geeting heat in half-an-hour when charging mobile, then i try to call the univercel to tell the complaint but no-body is picking the call, and the provided phone no in the bill is the oldest no. when we approach directly on wednesday they will not ready to change the mobile, they will simply saying that if the mobile is taken out from the shop the client will have to take responsible for the product, and they didnt ask about the consumer complaints. and the sales executive people is main aim is sales the mobile. in unviercell there is an insurance for theft and damage, btu nobody will tell about that to client, if we buy the mobile and we send again to ask about the insurance they will tell at the time billing only we proivde the insurance, after the billing it's not possible to provide the insuracne. but the sales people will never say about the insurance at the time of billing, so people pl get aware about the univercel, if we buy the platform mobile it 's work atleat one month.