UniverCell Telecommunications Complaints & Reviews

I recently bought 2 Nokia E63 mobiles for my office
I visited the Velachery Branch of Univercell

We were clearly asking them of the offers underway and what is the best deal that can be provided

They told me that the list price in Univercell is 9240 and that there were no other offers

After much persuation and talking they agreed to give a Reabock Watch and a Travel Bag
(They are...

Extreme dissatisfaction with the phone purchased via retailer Univercell.

Given for service over 4 times in the last one year. Asked for a replacement since it was in warranty, but refused by Univercell and Nokia. Was asked to speak to multiple people (including Nokia customer support(Mr Gopalakrishnan[protected] and Univercell ([protected])

The last service was on 24-Mar 2010, Job sheet #[protected] with a...

Sir,
I purchased Samsung (Samsung super hero, Model:SCH - B259) mobile from Univercell shop located at Mehdipatnam, Hyderabad. The price of the phone was 1634.61Rs. I took insurance for the phone and the total bill that was paid by us was 1845.00Rs. At the time of purchase they told that your mobile will be recovered if it is thefted. Also, they said that if you take insurance then in such case you can get new mobile. To recover, you...

Univercell is a cheater of insurance..they will give a fake insurance company.. they will not receive the calls when you call from the same no. everytime.....

Hi,

I gave my Blackberry pearl 8220 for service to univercell Velachery on 31-Mar-10 and my service request number is 19415. They have returned the phone on 12-Apr-10 but with no battery. When I asked them, they said they have lost the battery mistakenly. It took 2 weeks for them to fix my phone and they are taking more than a get me a battery. I am connected to my office during non working hours through this phone. This is...

“MOBILE COMPLAINT WITH AIRTEL SERVICE OPERATOR AND UNIVER CELL VENDOR”

Customer Introduction :

Myself Rajesh Pershad purchased Nokia handset 2700 Classic from Univer Cell, Shah-ali-banda Outlet, Old City on 24th December, 2009 vide UAP No. 255000. I also taken Airtel Connection with Mobile No. [protected] and other accessories UAP No. 254999 (Memory Card, Airtel Recharge Card and Pouch etc.). All submitted...

I bought a Nokia mobile in "Univercell, Ameerpet, Hyderabad" and made the payment through the debit card. I had a terse conversation about the color of the handset and requested to take the mobile and repay the money. Harjinder Singh, the manager of the store swiped the card again and mentioned me that the VOID payment has been done and the money would be transferred back to the same debit card account in one week. As the money...

(In behalf of my elder brother im doing this, who is not wise in sharing bitter experience)

I brought a mobile from kumbakonam univercell store.
They gave free sim card and i also brought one in person by paying for it. n for the proof i gave photo, photo id and address proof .
It worked for few days one day it stopped, when i called up the service providers they said as if it was disconnected due to in sufficient...

I took a mobile from Gulbarga univercell store.They gave free sim card n took photo id and address proof.N sim is not registered.They used that photo for some one else and when asked miss behaved . All are worst staff telling one thing and doing one thing . And they told 600rs extra money also for mobile . Don't belive univercell shops . Be carefull . If possible avoid there fraud things ....

Attached the mail conversation with MD of Univercell to know about the service provided by Univercell.Simply they are celling mobiles with 10 to 20% extra prices when compared wuth other shopes. For a case Mangal and Mangal Electronics- Trichy celling mobiles with reasonable prices and the comparision did with that shop

Conversation mail with MD-Univercell

On Sat, 09 Jan 2010 19:39:35 IST

I didn't...

************* Horrible www.univercell.in ***************

www.univercell.in is really very bad in sales,

I purchased my handset 29-Dec-2009. before Buy to this set i told to Sales person manager about problem then he says" if any problem found within 48 hours we will replace, and finally i got problem same evening then next day i visit in Outlet so he never accept what he Promise "Within 48 hours replace"...

Wrong Comitments
Hello,

Last week (December 28 2009) I bought a new Sony Ericsson Naite from UniverCell - Coimbatore 100 feet road I started using my mobile phone from the next (they asked me to charge the mobile for 8 hrs) from then i realised that the signal was not proper in my handset(thouht due to bad weather) but the next day one of friend told me that the signal reception in the Handset is not proper and they...

Hi,
I bought a sony ericson F305 in Aug 2009 from UniverCell in Velachery, Chennai. The handset is hanging quite frequently if I access simple applications such as FM radio, calculator, etc. I went to Univercell to complain about this. They sent the handset to the service center for servicing. After two weeks I got the handset back, the service center guys mentioned that there is a software issue, and they have reinstalled the software....

Hello Sir/Madam,

My Name is Nagendraprasad Yerramsetti. I bought a mobile(Sony ericson W200i,IME [protected]) in Univercell showroom, Amalapuram Branch, Andhrapradesh on 20th november 2008.
Unforrtunately i had lost my mobile at Vizianagaram APSRTC Complex on 30/4/2009. Then Immadiately I informed the people who are working in Amalapuram Univercell Showroom.
...

helo every one on[protected] i have given the hand set for universal mobils at jayanagar to repair mick and i have got the hand set back on[protected]. and after i recive the hand set i have seen that the imie no of the hand set is totely change and all the data i hade in my mobile is cleend up and when i called up to the service center on the no [protected] at jaynagar they are saying this is wings telecom and we do not know about that...

An insurance claim was filed when my cellphone was stolen, but the insurance company sent it back and had a number to call if i had any questions. when i did call the person who answered the call was arrogant, abusive. Univercell promotes that insurance in its web site itself.
The salesperson talks to you like that is the best insurance you can buy but it is not it is a scam, i dont think anyone will be able to get back any money...

The 18/10/09 i am purchased a nokia mobile model 5030 in univercell show room at BHIMAVARAM
W.G.DT, A.P.
The bill no.UAP 222396, INV.NO.P.A.BM/1553.
I give Rs.2050.00 incl.insurance to sales manager but he give bill only for Rs.2000.00
when i am asked hi, he write manually on computer bill i.e."Insurane Add" and marked in total
amount Rs.2050.00.

I think that...

From: "siraj_10 ." <[protected]@sify.com>
To: [protected]@univercell.in
Date: Mon, 12 Oct 2009 22:30:51 +0530
Subject:
Hai I wish to complain abt the sales person working at valasaravakam
branch Chennai called kumar or ashwin I have purchased a moto zn 300
from univercell valasaravakam branch where kumar told me there are
some gifts purchasing a mobile when the billing has been finished...

Hi Guys,

I purchased a Nokia Xpress Music 5310 from Univercell, Pattom branch, Trivandrum, Kerala in November 2008.

At the time of purchase they promised me a gold coin as an offer which I haven’t received till now.

Went over to the shop consequtively for about 5 months and was informed that it hasn’t arrived and will be arriving. Every time they took my mobile no. to inform me when it arrives.br...

Dear sir,

I have bought Nokia 7610 Supernova In UnverCell, where they are offering Insurance to Mobile with Extra Charge on the Total price of the Mobile. Thye said this is valid for 1 year.. and next year onwards we can renew it. They said that If I Lost its a simple proceudre to claim. After 8 months I lost My mobile during a Journey.

Now After going to UniverCell Now they are asking for FIR Copy and after...