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[Resolved]  Vodafone — HARASSMENT & EMOTIONAL TORTURE OF MY FAMILY BY VODAFONE

Dear Sir

I need your urgent attention on this matter as stated below with regard to my cell no [protected]. Me and my family and my relatives are being HARASSED & ABUSED by a VODAFONE person. This has made our lives miserable and we are scared at the sound of the phone ringing.
Despite my making the payment to VODAFONE and having all the intention to pay. The mails attached below would explain the case in detail written to VODAFONE since JUNE 2007.

This is the second time this is happening and as i am in Dubai currently, it is difficult for me to reoslve the matter and have no contact of someone who can help me at VODAFONE.

The person has been calling us from the no [protected] and is calling himself AMAN since 26 Feb and as much i can guess, someone from VODAFONE has given him my BILL STATEMENT from which he is using the numbers of my relatives to call and THREATEN. This is SERIOUS BREACH OF MY PRIVACY and would like an answer from VODAFONE immediately.

Earlier, similar calls were made on 29 Oct 2007 to us, when the person impersonated himself as a DELHI POLICE OFFICER from the no[protected] and called himself Sub Inspector Pal singh Rathi from CP Police station, Delhi and asked me to speak to advocate S K DOGRA [protected] as there was a NON BAILABLE WARRANT against me from HUTCH and that my visa would be cancelled and i would be in jail for 15 days. He spolit my festival of Karvachauth and unnecessary troubled my parents, me as well as my inlaws and my relatives.
This is a serious matter and attached below are the communications with VODAFONE from my side but NOBODY SEEMS TO BE LISTENING TO ME.

Anticipating a quick reply and resolution from your side.

SHILPI



----- Forwarded Message ----

To: sanjays.[protected]@vodafone.com
Cc: [protected]@del2.vsnl.net.in
Sent: Thursday, February 28, 2008 1:45:54 AM
Subject: Fw: HARASSMENT AND EMOTIONAL TORTURE BY VODAFONE.................URGENT HELP




Dear Sir

This is with reference to the HARRASSMENT & EMOTIONAL TORTURE by VODAFONE co to me and my family.
I have written to the nodal officer as well but they dont seem to realize the GRAVITY of the problem and am still awaiting reo[censored]ion of MY PROBLEM SINCE OCTOBER 2007.

The story goes like this..
My parents in LUCKNOW and my realtives rcvd a few calls on 26 & 27 Feb 2008 from a gentlemen by the name of AMAN calling from [protected] . He says i am a FRAUDSTER and have ran away with 20 lacs of money of the co and my visa for UAE is being cancelled as currently i am in Dubai. He is using abusive langauage and is using false identities sometimes as a courier boy and sometimes as my friend.
I cannot explain the MENTAL & EMOTIONAL TORTURE we are going thru despite paying to VODAFONE.
Attached below is a mail which will give a backgorund of my case in brief and the same mail has been sent to VODAFONE but unfortunatley they are not bothered.

In the meantime, i visited india in NOV 2007 and visited the VODAFONE OFFICE IN GURGAON and also paid RS 11000 and told them will pay the rest later once i have a reply from VODAFONE about such harassing calls and false alligations on me. The staff there was of no help and could not help me in anyway despite my wasting half a day and reaching nowhere.

But since then there has been no reply from VODAFONE and it is very difficult for me to follow from UAE as it costs a lot of money making ISD calls and the CUSTOMER CARE makes you hold for ages.
And again for the last two days we are getting these calls from the VODAFONE CO and i dont understand how they have access to the no of all my relatives. I guess they have sourced it from my previosd HUTCH bills, which is a BREACH OF MY PRIVACY making my private nos public and someone in VODAFONE IS LEAKING INFORMATION.

Need your help in making VODAFONE realise that it is BECOMING AN ANTI FAMILY ORGANIZATION and is talking to everybody else besides me for the issue in a WRONG MANNER.

I wanted to retain the no but now i want to start a HATE VODAFONE CAMPAIGN. And, i want Vodafone to compensate me for all the harassment and ISD calls and defamation of my stature.

Look forward to hearing from you soon.

Thanking you
Shilpi

----- Forwarded Message ----
From:
To: [protected]@vodafone.com
Cc:
Sent: Tuesday, October 30, 2007 6:53:53 AM
Subject: URGENT ........URGENT HELP.......PLEASE HELP...FROM DUBAI............


To

The Manager

Customer Care

Vodafone

New Delhi



Ref : Regarding Hutch no [protected]



Dear Sir



This is with reference to my hutch phone no [protected]. It was on a post paid account for the last 7 years and I have always made my payments on time.

Back ground:



I have been out of India since April 2007, while moving out I had requested Hutch to suggest me a way to change my plan to The Hibernation Plan and to electronically settle the bills on my mobile as I was keen on retaining my number.

However, despite my best efforts none of HTEL’s Customer Care executives were able to help me out at that time. My cellphone has since been deactivated and I am unable to even view my statements online, as I cannot access my cellphone on the password and user ID has been sent.



Subsequently I have been contacted by a female following up for my pending amounts which I have expressed my desire to settle the outstanding dues provided I am assured that the payment is being received by HUTCH/VODAFONE. However, I have not recieved get any satisfactory reply either orally or in writing. Hence I was left with no option but to suggest her that during my next India visit I would settle my Outstanding dues and retain my number.



However, to my utter surprise today morning, 29 Oct 2007 I have got a call from a gentlemen who introduced himself as SUB INSPECTOR PAL SINGH RATHI from the Delhi Police Parliament street station (tel no.[protected] informing me about a NON BAILABLE WARRANT being issued against me and the case has been filed by HTEL/VODAFONE. The gentlemen also referred me to a lawyer by the name Mr. S K DOGRA (Contact no [protected]). He informed me that a cheque issue by me paid to Hutch has been dishonored in NOV 2006 and I will have to face dire consequences including 15 day jail term and cancellation of my visa. These gentlemen have been making such HARRASSING CALLS to my parents and my in-laws as well who are not in Delhi and are quiet afraid of such intimidating, abusive and threatening calls.



As I had serious doubt about the facts mentioned by these gentlemen, I chose to call upon on the HUTCH CUSTOMER CARE NO ([protected]) to verify the facts and spoke to Ms. TABASSUM ( floor supervisor) and she has confirmed to me that there is no such action has been initiated by HTEL. My credit history for the past 7 years speaks volume about my intentions to pay. This default may at be described a technical default as I am unable to settle my dues because of my physical absence.

I would appreciate if you could clarify my above-mentioned concerns and ENSURE THAT I OR MY PARENTS OR IN LAWS DO NOT RECEIVE SUCH INTIMIDATING CALLS AGAIN (if the gentlemen have been appointed by HTEL). Failing which I would be forced to initiate Police Complaint against such harassment.



Look forward to hearing from you asap.



Thanking you

shilpi
Complaint marked as Resolved 2020-08-13 23:58:21
Complaint comments  13 CommentsShare0Tweet0

Comments

MENTAL & EMOTIONAL TORTURE BY VODAFONE RECOVERY AGENTS. THEY ARE HARASSING MY PARENTS AND MY RELATIVES IN INDIA MAKING THREATENING CALLS TO THEM AND USING ABUSIVE LANGUAGE.

I WAS HOLDING THE CELL NO [protected] WHICH I WANTED TO RETAIN WHILE MOVING TO DUBAI AND HUTCH TOLD ME THAT I COULD TAKE A HIBERNATION PLAN AND CHANGE THE TARIFF PLAN AND PAY THE BILL ONLINE. WHEN I TRIED TO DO THIS IN DUBAI IT REQ A PASSWORD AND AS THEY HAD DISCONTINUED MY CONNECTION THE PHONE WAS NOT WORKING AND THE PASSWORD COULD NOT BE VIEWED.
ON 29 OCT THE RECOVERY AGENT POSED AS A DELHI POLICE OFFICER AND SAID THERE WAS A NON BAILABLE WARRANT AGAINST ME.
I WENT TO INDIA IN NOV 2007 AND PAID RS 11000 AND VISITED HUTCH GURGAON OFFICE
NOW AGAIN A PERSON CALLED AMAN IS MAKING THREATENING CALLS FOR THE LAST FOUR DAYS AND CALLING FROM NO [protected] AND ABUSING MY FAMILY AND MY RELATIVES AND GIVING HIS FALSE IDENTITY.




----- Forwarded Message ----
From: Bhamoriya Shilpi <[protected]@yahoo.com>
To: sanjays.[protected]@vodafone.com
Cc: [protected]@yahoo.com; [protected]@del2.vsnl.net.in
Sent: Thursday, February 28, 2008 1:45:54 AM
Subject: Fw: HARASSMENT AND EMOTIONAL TORTURE BY VODAFONE.................URGENT HELP




Dear Sir

This is with reference to the HARRASSMENT & EMOTIONAL TORTURE by VODAFONE co to me and my family.
I have written to the nodal officer as well but they dont seem to realize the GRAVITY of the problem and am still awaiting reo[censored]ion of MY PROBLEM SINCE OCTOBER 2007.

The story goes like this..
My parents in LUCKNOW and my realtives rcvd a few calls on 26 & 27 Feb 2008 from a gentlemen by the name of AMAN calling from [protected] . He says i am a FRAUDSTER and have ran away with 20 lacs of money of the co and my visa for UAE is being cancelled as currently i am in Dubai. He is using abusive langauage and is using falsse identities sometimes as a courier boy and sometimes as my friend.
I cannot explain the MENTAL & EMOTINAL TORTURE we are going thru despite paying to VODAFONE.
Attached below is a mail which will give a backgorund of my case in brief and the same mail has been sent to VODAFONE but unfortunatley they have not been able to resolve the problem.

In the meantime i visited india is NOV 2007 and visited the VODAFONE OFFICE IN GURGAON and also paid RS 11000 and told them will pay the rest later once i have a reply from VODAFONE about such harassing calls and false alligations on me. The staff there was of no help and could not help me in anyway despite my wasting half a day and reaching nowhere.

But since then there has been no reply from VODAFONE and it is very difficult for me to follow from UAE as it costs a lot of money making ISD calls and the CUSTOMER CARE makes you hold for ages.
And again for the last two days we are getting these calls from the VODAFONE CO and i dont understand how they have access to the no of all my relatives. I guess they have sourced it from my previosd HUTCH bills, which is a BREACH OF MY PRIVACY making my private nos public and someone in VODAFONE IS LEAKING INFORMATION.

Need your help in making VODAFONE realise that it is BECOMING AN ANTI FAMILY ORGANIZATION and is talking to everybody else besides me for the issue.

I wanted to retain the no but now i want to start a HATE VODAFONE CAMPAIGN. And, i want Vodafone to compensate me for all the harassment and ISD calls.

Look forward to hearing from you soon.

Thanking you
Shilpi Bhamoriya

----- Forwarded Message ----
From: Bhamoriya Shilpi <[protected]@yahoo.com>
To: [protected]@vodafone.com
Cc: [protected]@yahoo.com
Sent: Tuesday, October 30, 2007 6:53:53 AM
Subject: URGENT ........URGENT HELP.......PLEASE HELP...FROM DUBAI............


To

The Manager

Customer Care

Vodafone

New Delhi



Ref : Regarding Hutch no [protected]



Dear Sir



This is with reference to my hutch phone no [protected]. It was on a post paid account for the last 7 years and I have always made my payments on time.

Back ground:



I have been out of India since April 2007, while moving out I had requested Hutch to suggest me a way to change my plan to The Hibernation Plan and to electronically settle the bills on my mobile as I was keen on retaining my number.

However, despite my best efforts none of HTEL’s Customer Care executives were able to help me out at that time. My cellphone has since been deactivated and I am unable to even view my statements online, as I cannot access my cellphone on the password and user ID has been sent.



Subsequently I have been contacted by a female following up for my pending amounts which I have expressed my desire to settle the outstanding dues provided I am assured that the payment is being received by HUTCH/VODAFONE. However, I have not recieved get any satisfactory reply either orally or in writing. Hence I was left with no option but to suggest her that during my next India visit I would settle my Outstanding dues and retain my number.



However, to my utter surprise today morning, 29 Oct 2007 I have got a call from a gentlemen who introduced himself as SUB INSPECTOR PAL SINGH RATHI from the Delhi Police Parliament street station (tel no.[protected] informing me about a NON BAILABLE WARRANT being issued against me and the case has been filed by HTEL/VODAFONE. The gentlemen also referred me to a lawyer by the name Mr. S K DOGRA (Contact no [protected]). He informed me that a cheque issue by me paid to Hutch has been dishonored in NOV 2006 and I will have to face dire consequences including 15 day jail term and cancellation of my visa. These gentlemen have been making such HARRASSING CALLS to my parents and my in-laws as well who are not in Delhi and are quiet afraid of such intimidating, abusive and threatening calls.



As I had serious doubt about the facts mentioned by these gentlemen, I chose to call upon on the HUTCH CUSTOMER CARE NO ([protected]) to verify the facts and spoke to Ms. TABASSUM ( floor supervisor) and she has confirmed to me that there is no such action has been initiated by HTEL. My credit history for the past 7 years speaks volume about my intentions to pay. This default may at be described a technical default as I am unable to settle my dues because of my physical absence.

I would appreciate if you could clarify my above-mentioned concerns and ENSURE THAT I OR MY PARENTS OR IN LAWS DO NOT RECEIVE SUCH INTIMIDATING CALLS AGAIN (if the gentlemen have been appointed by HTEL). Failing which I would be forced to initiate Police Complaint against such harassment.



Look forward to hearing from you asap.



Thanking you

shilpi
Mail which i sent to:-
( [protected]@nic.in, [protected]@nic.in, [protected]@hotmail.com, [protected]@gmail.com, vodafonecare.[protected]@vodafone.com, [protected]@nic.in( human right commision and other leaders)
[protected][protected][protected]-----
Hi
My name is amit and my number is [protected]. today afternoon i recevied one call from recovery team for [protected] number. i even dont know who hold this number and when he made call to me.
I am working in TCS so i received many calls a day from diff-2 phone numbers.

The person was talking to me very badly with many abuses. when there is no connection of mine with this number then why should i bear this.

The number from i received call :[protected]Vodaphone recovery number).the person name is Sahil

Why these kind of call is coming to my number, even in my whole life record, my payment is always made on time.

Please provide better answer for it, and punish to worng person.

I am really fade up, help me.

Amit Kumar Gupta
+91-[protected]
Tata Consultancy Services
Mailto: amit13.[protected]@tcs.com
Website: http://www.tcs.com
____________________________________________
Experience certainty. IT Services
Business Solutions
Outsourcing
____________________________________________
Means of recovery employed by mobile service providers, banks etc are getting more and more unethical.
Dear Manager,
Ihave the vodafone connection & mobile no is [protected].I had requested many times to your customer care executive regarding activation of GPRS, i am using samsung SGH- X-210 handset.I am very sorry to say that your customer care executive has not take any care of my matter. I shall request you to send me mannual settings of above said.

thanking you
virender singh
dear sir
my name is rakesh sharma. i hade a hutch phone. its number was [protected].my plan was "talk 149". postal address of this number was han sung metal pvt ltd, A-39, sector-80, phase-II, NOIDA.MY ACCOUNT WAS CORPRATE AC.I have closed this number before one year.but i have getted a bill of this number yesterday . bill number is [protected]. now plan of this number is Talk150SML Plan.when i have closed this number than why are you sending bill of this number with a new plan . i want closed this number .i will not pay any bill of this number. i request you that please closed thi account.
thank you
rakesh sharma
MENTAL & TORTURE BY VODAFONE RECOVERY AGENTS. THEY ARE HARASSING MY PARENTS AND MY RELATIVES MAKING THREATENING CALLS TO THEM AND USING ABUSIVE LANGUAGE.

I WAS HOLDING THE CELL NO [protected]/[protected]/[protected] WHICH i have taken as corporate plan. dur to service issue not connectin phone on 11th floor decide to disconnect the connection.made all payement to his collection executive long time back today recived a call from [protected]
SAID THERE WAS A NON BAILABLE WARRANT AGAINST ME.
as i am employee of reputed organization vodafone guy calling at my every ulternate no.where ever i made calls they harrasing to everyone they just damaged my image.after 6 month they are telling i have not made payment.how could i remember 6 month old pending bills and details once i have cleared they should have approach me at me office and home for any clearification..they did not..why after so long these harrasing calls??please help me ..

Vodafone — Harrashment and torture

Sir, I santosh nargund from Hubli, facing more problem on this no.[protected] and daily in the evening he is to call me and giving bad words and blaming to my parents next month my exams r there and he is saying that i am fluttering to girls it seems. Sir kindly disconnect that number sir please and he also blaming to girls who r my friends of college mate please do so sir thanking you santosh.nargund

Hutch Vodafone — FALSE BILLS, HARRASMENT BY RECOVERY

T.Konal Naidu date:18.dec.2008
E-334, Greater Kailash Part 2
New Delhi-110048
Number:[protected]

Respected sir,
I had a number of hutch- [protected]
i used it for 4 months as POSTPAID and being unsatisfied with their services, i withdrew the connection on september. Today i had a man from their recovery department, threatening me to pay a bill, and giving me the bill of november. the itemised bill was showin all numbers i dint even have a idea about
I
i staying all alone, with my aged mother is really a hassle and its a torture.
kindly take some action against the issue as i am reallly helpless and out of great hope i am writing to you.

BILL NO.[protected]
BILL DT. 15.NOV.2008
RELATIONSHIP NO.1.21648257
BILL AMT. Rs.- 1882.03
yours faithfully
T.KONAL NAIDU
i want all details of the number [protected]
Mr. Pratiusha and Mr. Srivastwa is helpup my payment of OFC route in UP E Faizabad sultanpur. They are threanting and blackmaling me to release this payment. Mr. Srivastwa is came from any other telecom company and they want some gains from my payment.
Is any body in vodafone who help me?
want to know about this number [protected] name and address in which this number has been issued.
Dear Sir,

My case is also similar like Shilpi...

My Mobile Number from Vodafone was [protected]..
I was working in Delhi NCR reigon and I was using Vodafone Post paid sim card..
I went on serious trouble and I quit the job and Moved to UAE.As I was not having enough time to pay my bill I have handed over my money in permanent address and departed India. But today I have recieved a call from Police station, Gurgaon (mob No: [protected]) stating a Non Bailable Warrant has been issued against me. If a police person can call my permenant address why not Vodafone people..? he further added that 2 times court have issued summon. As I have given My office address as temprary address and I have been totally relieved from the Company (L&T) on 27 Nov 08 company haven't forwared anything to my permenant address. I don't know how am I resposible for not recieving the summon in my temperary address.

Please kindly advice me in this matter

warm regards
Lakshmi narayanan




I feeling helpless and I don't know what to do..?
ICICI uses a team of goons from NCR region. One chap is Pal Singh Rathi, he sometimes calls ICICI consumers for loan recovery and tells them he is an investigation officer from Patiala Court Delhi, sometimes he says he is sub inspector in CP Police station. His numbers are [protected] and [protected]. One is advocate Pradhan, he says he will send police to your premises and they will take you to Tihar jail, his number is [protected] and [protected]n[protected]. one is Amit Choudhary, he is also a fake government officer and ICICI goon, his numbers are[protected] and[protected] and[protected] and[protected]

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