[Resolved] Vodafone — Fed up with service provider | |
I got a post paid connection nearly one and half years before having #[protected].For six month, it was well functioning & facing no problems.But, since last six month, i started getting numerous call on daily basis from VODAFONE collection that approx.Rs.7000 are due for payment otherwise you will face so and so problem in name of Dayaram Yadav.I don't know this gentle man.I expalined my problem and concern to all these excutives that this no. is of Manoj Yadav not of Dayaram Yadav and I have paid 100% against my postpaid bill and there is no dues.Since, I largely work in roaming therefore lot of money i have simply given to service provider without any cause.Apart from money part, i have little time to work my day to day corporate works therefore these kind of calls even tarnish my reputation among collegues and truely i don't have time to attend these kind o[censored]seless call on roaming.Later, i contact to various vodafone store especially situated at Vikas marg, new Delhi and at Rajendranagar, Ghaziabad.They simply provided me lip service but of no use.After getting fed up mentally and monetary, about 3 weeks before, I went personally to vodafone store--Rajendranagar, sahibabad, Ghaziabad and requested excutive named Seema to change this no.She gave a NEW no. and assured that it will be activated within 4 hours but it couldn't even after 10 days and during this meantime i continued to get such irritating call from vodafone collection dept. to pay the amount in very absurd and abusive manner.Later.again, on 12th April 2008, I contact to same executive --Seema--at Vodafone store at Rajedranagar, and she gave a new no.# [protected].I requested like a begger at least 50 times to that girl Seema that whatever you give a no. that must be fresh at any cost and she assured me so.But just after 2--3 days I got a call from vodafone collection#[protected] that nearly Rs.2500 are due to pay.However, I had paid total amount of Rs.2649--as told by Seema till 12th April including bill ampunt of Rs.1963.Later, I got a call from an unkown that this is a number of my father, how you got this number.So many things are coming into my mind now.Later on 21st Aril, i also file my complain through email to "vodafonecare.[protected]@vodafone.com"but everything is useless.Surprisingly, since last two days, my outgoing is not working and getting a messenge to contact customer care at 111.I did so but he again referred to contact me someone.I can't go further now.I don't know where to go ?? this is just another attempt to TRAI?? If no answer then "an indian will loose faith from Indian mechanism itself".My basic concern is that:: * shall i get money that i unduly paid to vodafone on roaming?? * shall vodafone reimburse for my mental agony and tarnishing my reputation ?? * shall anyone will come with permanent solution??except going for another service provider. * can you devise something so that no consumer will face this kind of problem?? * Is there any legal act upon this kind of malfunctioning for service provider in india?? If possible, then act fast---i am a working in corporate import/export firm as a Mechanical engineer and believe in fast and simple working .Otherwise?? Let us God save this great nation and continue to work in our lethergic and irresposible way. Thanks and regards, Manoj Kumar Yadav 4/8, LS-2, Kartikey Apartment Sector-5, Rajendranagar, Sahibabad, Ghaziabad.UP #[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
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Sir, we have booked 8 sim cards at Vodafone, opp Sai Petrol Pump, Bhayander (E). Our SP No. is 88D/09-10/8P01/8429; 30 respectively. We have submit every document required from passport, pan card, voter's card, Bank Of Baroda's statement (Andheri Branch), ICICI bank's statement (Mira Road Branch), as they keep changing their requirements, and cash Rs350/- on each sim, total Rs2800/-. Our every document was verified properly and was OK. They came for verification and told us our sim's will be activated in 1-2hrs, but they took 27-28hrs, and activated just 4 sim's. More problems, they give us our one contact no. (sim no.) wrong. After few hrs they disconnected our 4 lines. Their senior in charge Sheldon says our Rs20/- stamp paper is not accepted, but it has Police NOC on it, what more they want? They are charging Rs500/- on each sim no. We went to Kanakiya police stn, shared our problem with attendant officer Chougle. He was continuously trying to both nos. of Vodafone Gallery (Bhayander), but they did not response.
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From: Shahid Khan <[protected]@yahoo.com>
Subject: Fw: VERY BAD SERVICE VODAFONE TEAM ...
To: vodafonecare.[protected]@vodafone.com
Date: Tuesday, 11 August, 2009, 12:50 AM
--- On Fri, 7/8/09, Shahid Khan <[protected]@yahoo.com> wrote:
From: Shahid Khan <[protected]@yahoo.com>
Subject: Fw: VERY BAD SERVICE VODAFONE TEAM ...
To: vodafonecare.[protected]@vodafone.com
Date: Friday, 7 August, 2009, 3:08 AM
--- On Fri, 7/8/09, Shahid Khan <[protected]@yahoo.com> wrote:
From: Shahid Khan <[protected]@yahoo.com>
Subject: VERY BAD SERVICE VODAFONE TEAM ...
To: vodafonecare.[protected]@vodafone.com
Date: Friday, 7 August, 2009, 3:05 AM
--- On Wed, 5/8/09, Vodafonecare Mum <vodafonecare.[protected]@vodafone.com> wrote:
From: Vodafonecare Mum <vodafonecare.[protected]@vodafone.com>
Subject: FW: Feedback - Mumbai
To: [protected]@yahoo.com
Date: Wednesday, 5 August, 2009, 1:06 PM
Dear Mr. Khan,
Thank you for your email dated 04/08/09, regarding the network feedback.
Mr. Khan, further to your conversation with Mr. Vikky Vijay Mendonca from our network department on 04/08/09, we hope we have addressed your concern regarding the network feedback.
In case you need further assistance, please do call or email us. We‘ll do our best to help you.
Happy to help,
Mithun Patil
Vodafone Care
Contact numbers
Vodafone Care : 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in
From: [protected]@vodafone.in [mailto:[protected]@vodafone.in]
Sent: Tuesday, August 04, 2009 3:46 AM
To: Vodafonecare Mum
Subject: Feedback - Mumbai
First Name: shahid
Last Name:khan
Address:3/15 imperial auto products ram mandir industrial estate ram mandir rd goregaon east mumbai 63...
Email ID: [protected]@yahoo.com
Region: Mumbai
Vodafone number: [protected]
Other contact number: [protected]
Subject:Others
Feedback:there is a network problem from day 1 i am useing this number at my factory plz apply a booster in my factory area ...
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Hi your person had come down to my factory area he chq the area there was no network he said i will speak to my team and we will work on this ...
he left and i got a call from vodafone service that we are very sorry we can do anything for this network ...Its a shame that u people cant do anything about this its a very bad service ... Vodafone is a UK base company this wht u provide service in India ... Now i will disconect all my vodafone number ... very bad sevice ... Shame on uyour vodafone Team...
Thanks From Shahid khan ... [protected], [protected]...
Hi vodafone is a bad service ... giveing any request vodafone dosent have time for their customer service ... i had give lots of complan for my network which had not been done till date ... its more then a month ... really very bad service ... call me on [protected], [protected], 26853575, 26859333... shahidkhan...