[Resolved]  Vodafone — Card not activated since 10 days

Address:Mumbai City, Maharashtra

Hi,

My number [protected], i had requested for number portability from loop mobile to vodafone and given the proper documents (Passport, pan card) on 1st november thursday at capgemini airoli with the vodafone people.
On saturday 10th november i got a message from loop saying :
Msisdn : [protected]
Message type : port out
Deactivation time :[protected]t 23:30-00.000+05.30
Message : genportoutconfirmation
Message received.
And my loop got deactivated at 12.00 but since then my vodaone is not working. It is the 2nd day this is really urgent. When calling on this number it gives out an error saying : the vodafone number you have called is temporarily deactivated. Could you please take necessary steps and get my card working on a urgent request. This is very urgent as my work is dependent on my phone, and productivity is hampered.

Fyi - i also had an check from loop gallery confirming if the portability was successfully done.


Email address : [protected]@gmail.com
Alternate phone number : [protected]
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Nov 14, 2012
Vodafone India Customer Care's response
Hello Ashwin,

Thank you for writing in. We are looking into your concern and will get back to you with an update in 48 working hours.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

Vodafone — no not activated from 10 days

I have applied for add on connection on 15/03 though Hutch coustomer care, i have dep Rs.1000 agst sim no.[protected] (Phone No. [protected]) but as on date 24/03 my number is not activated

Vodafone — card not activated

I have submitted all the documents but my card is still not activated. What vodafone people are upto. Please do something soon.
Respected Sir,
My name is sanjay, i connected with ur service on 03 Jan 10 and submitted in all docus (PAN Card Copy, Liecence Copy & photo) But my card is not activated. customer care is saying not submssion of docus but i have already submitted. ur dealer Mr Kuldeep Vaghole, AP- Kedgaon, Teh - Daund, Distt-Pune his not submitting my docus. Aaj ten days ho gaye hai iska jimmedar Kaun? Pure log pareshan hai lekin koi nahi sunta. I requested u Pl take action against dealer and sole problem customes and ur. i am waiting now.

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